Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
March 2011
We declare that AMS Bekins HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1739
(650) 288-6734
1873 Rollins Road
Burlingame, CA 94010

AMS Bekins handles local, national and international relocations for a variety of clients, including  residential households, corporations, tradeshows and more. In addition to its moving capabilities, the company provides general and business record storage services at its 60,000-square-foot Burlingame facility.

Owner/President Gary Wolfe says he’s proud of AMS Bekins’ status as a fourth-generation family business. “My parents owned AMS Relocation for more than 30 years before I bought the company in 1981 and became a Bekins Van Lines agent,” he explains. “Now, my own children and grandchildren work with me, which adds to our family-oriented atmosphere and helps us serve our customers better.

Mr. Wolfe credits AMS Bekins’ commitment to integrity for its continued success. “Moving is difficult for many people, but we’re here to help our customers and their families get through the process as easily as possible,” he says. “Our dedication and loyalty has earned us the appreciation of our customers. That type of commitment is what we’re all about.

AMS Bekins has been awarded 2013 Agent of the Year by Bekins Van Lines.

Company Philosophy

“We take care of our customers by being honest with them and never compromising our integrity. We always strive to hang on to the basics. All our employees have the same job description and goal: to help people.”

Serving Santa Clara, San Francisco and all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City and Hillsborough.

Full-Service Residential Moving
Corporate Relocation
Tradeshow High Value Product Moving
International Relocation
Storage

Bekins

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for moving companies that have earned the prestigious Diamond Certified award. For AMS Bekins, the key to customer satisfaction is simple: treat every customer with the utmost care, regardless of the size or distance of their move. “Everyone at our company truly cares about our...

Frequently Asked Questions

Q: Will you be on time on my moving day?
A: "We guarantee we’ll be on time for moves within California. We only book moves that we can handle, so we’re always available on the scheduled day. For interstate moves, we guarantee we’ll be there on the day of pickup. If we’re not, we’ll pay...
Q: Should I purchase moving insurance to cover the cost of my belongings?
A: "Moving insurance is a bit like life insurance—everyone makes different decisions about how much they need based on their comfort level. By law, we have to provide minimal coverage at no additional cost, but the coverage can go up from there....
Q: How can I save money during my move?
A: "There are many ways to save money during a move. First, don’t take anything you don’t need. If you haven’t worn it or used it in two years, don’t pay to move it. Pack the things you can pack yourself (books, linens, DVDs) and let the movers...

Industry Info

Save money on your next move by planning ahead and making smart decisions.
Moving can be a stressful and overwhelming experience, so many homeowners simply hire moving companies to handle every aspect of their moves without looking into ways they can save money with minimal effort. Before you choose this course of action,...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
87%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
AMS Bekins
has passed all rating steps and has earned
The Diamond Certified Award
No. 1739
Continuously qualified since March 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Angela H. Verified Customer Name
"The availability was pretty good and the guys who came out were really nice, really friendly, and they were very professional. I was very satisfied and I would use them again."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

AMS Bekins
1873 Rollins Road
Burlingame, CA 94010
(650) 288-6734
(650) 697-7810 fax
DCID6506973530

Mon – Fri: 8am – 5pm
Moving 24/7

Serving Santa Clara, San Francisco and all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City and Hillsborough.

Gary Wolfe, President/Owner
60
60
ProMovers-Certified by American Moving & Storage Association (AMSA)
MTR0168138
Liability Insurance, Workers' Compensation
AMSA, Bekins Van Lines, Better Business Bureau (A+ Rating), CMSA, Move for Hunger, National Association of Senior Move Managers (NASMM), San Mateo County Association of Realtors (SAMCAR), Women's Council of Realtors
1949
Full-Service Residential Moving, Corporate Relocation, Tradeshow High Value Product Moving, International Relocation, Storage
Bekins
3,000
Commercial, Government, Military, Residential
Guaranteed On-Time Pickup and Delivery, Guaranteed Pricing on Moves if Requested
San Mateo Movers

Photo & Video Gallery

Survey Responses For

AMS Bekins

AMS Bekins: Average 8.6 out of 10 based on 150 unique customer surveys of these open ended questions.
Angela H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they did an alright job, but it was a little bit pricey."

"The availability was pretty good and the guys who came out were really nice, really friendly, and they were very professional. I was very satisfied and I would use them again."

Becky A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They give good service."

"They're friendly. They were conscientious. They did a good job."

Bruce B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable and reasonable."

"The fact that they were prompt, on the dot with their estimate, and nothing broke during the move."

David A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They went out of their way. One of the keys to a cabinet had been taken by one of the workers. He had it sent to me on his own at his own cost. They were honest and tried hard to do right by me."

"Their reliability"

Debbie K. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're professional, efficient, friendly, and very accommodating."

"I think they did a good job. They did what they told me what they were going to do, they got the job done, and my stuff arrived safely. Honestly, I think they were right on. They did a great job. The price was right."

Dorothy C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had a special issue, and they were able to lead me to a person who also did an excellent job helping me with that. We still use that person."

"I liked that, overall, from the telephone conversation to the person who orchestrated the schedule to the employees. They all consistently did what was expected. Even wrapping the furniture was exceptional. They were on time, too."

Gary A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a very professional, thorough, and clean job."

"Their professionalism"

Kerwin D. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I used them for my move."

"They came on time and they finished earlier than was quoted. Everything was in order. Nothing was broken. I was very satisfied with how they helped me with my move."

Mark C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"How helpful they were, friendly, and they were concise."

"The customer service, they were very friendly, helpful, and on time."

Sharon A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient, very pleasant, helpful, and professional."

"The professionalism"

Susie H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're really good, efficient, and courteous. They care about my stuff."

"The professionalism"

Vivian B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable, responsive, and prompt. They took care of all of our packing like it was their stuff. We're just happy we were able to do business with them."

"When we moved, we had stuff going to a couple of different states. AMS Bekins was very flexible about making this happen. Care of packing and delivery were great."

Brenda H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very careful with my furniture. They wrapped everything nicely. There was attention to detail for the safety of my belongings."

"They took care of my belongings."

Cathy F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Val, who works in the office, is amazing."

"The follow-through, Val is a consummate professional. She gets back to you promptly, does things when she says she will, and makes sure things happen the way they are supposed to. She is amazing. The lady should be running the company. "

Jami B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very organized, very cooperative, and they were a great team."

"They were organized and they got the job done. They didn't damage anything."

Joey A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good."

"They did what they needed to do and they did it on time."

Kristina E. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was wonderful. I would recommend them to everyone."

"It was all inclusive. There were no hidden fees. It was all upfront. They called and let me know when to expect delivery. I had seen Bekins commercials, so I felt like I could trust them."

Linda H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a really good job."

"They were professional."

Louis F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like AMS Relocation."

"They came on time, they worked well, and they didn't break anything."

Shannon A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that from the initial consultation to the actual moving day, they were prompt, professional, courteous, and I would definitely recommend them."

"The reputation that Bekins has"

Victoria F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsible and polite. I felt really comfortable working with them."

"It was really convenient. Somebody came to my house to check what needed to be moved and wrote up a report about the cost and how long it would take to move. I was well informed about the process before it got started."

Cindy E. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was very good. They were great."

Aleta A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice. Also, the cost was far less than I had estimated it would be. I would use them again. Everything was moved perfectly and everything was set in place where I wanted it."

Alice G. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The one-on-one relationship with the person who came to give me the estimate and who oversaw the move"

Allison L. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was fantastic. No one else can measure up to them. They are kind, fair, and they package up everything beautifully. There is no damage and they are fast. They make sure everything is checked in. Everything was great."

Anthony C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys who were here were just fantastic. They wouldn't let me lift a finger. They did everything. I wanted to help, but they wouldn't let me."

Belinda H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The contact guy, Mike, who helped us. He was organized, personable, and thoughtful."

Benjamin A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Each person who was part of the moving team knew his job and they all cooperated with each other."

Betty C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service and the personable way in which they dealt with me, I was happy."

Chris C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fact that I didn't have to do anything"

Christina D. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing, they were sweet, and they worked around what was going on. There was chaos, but they just rolled with the punches. They were great."

Christopher H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very punctual and efficient."

Craig A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, efficient, and they kept me informed every step of the way. I was very happy."

Cynthia M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good to deal with. They just came in and they were quick. They did a good job. The folks were very pleasant, friendly, and easy to work with. When I needed to make a quick move, they got me moved in 2 days notice. I have already gone back to them. I was very pleased with their service."

David E. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and they offered more services than I asked for. They got everything done quickly and on time."

David G. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They brought three people when they said they would bring two."

Denis B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, efficient, professional, and courteous. They can adapt to more difficult situations with ease and no major delays. I was very satisfied. I've used them several times in the past."

Diana D. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who was in charge of the move was there on both ends. He was reliable, good, and he made all of the difference."

Diane H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The lead guy was very professional. He managed the team very well. Everything went very smoothly and within the estimated time. They executed the move exactly to my expectations."

Dianne H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their punctuality and their estimate, the pick-up and delivery were exactly what they told me. The estimate they gave was accurate. I was quite pleased."

Don M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked everything. Everyone was polite, they did the job properly, they took the garbage, and they put everything where we wanted it."

Ed B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personable, fair, and they did what they said they would."

Gary M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, fast, and they got things done."

Herbert A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were punctual, attentive, caring, efficient, and they wrapped everything carefully. It didn't take very long. Three people came out and they also did some courtesy things, which was very nice. I had some things that didn't fit in my car, so they said they would accommodate me, which was very nice too. I was really impressed that they were so caring to do the extra things for us to make our move easier. All three of the guys were really great. When they arrived, they moved everything in and put everything where it had to go. They didn't do anything wrong with the furniture. I would recommend them."

Holly C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, fast, and really nice people. They did everything perfectly."

Hubert G. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, polite, and fast."

James K. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked with us on getting stuff moved to our home quickly. Everything was there the next day. They didn't try to up-charge us on things the day of the move. They did a great job."

John F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsible."

Lester L. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were organized and neat. They wrapped up a lot of our stuff in plastic, which was appreciated."

Lori J. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable. I always use them."

Marline G. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There was no damage and they were orderly and fast. I was totally satisfied with them. They did a good job for me."

Mary M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were gentle with the furniture, kind, and they did anything we asked. They were the best. We were more than pleased and they did a super job."

Sharon C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were careful with my furniture and their service is excellent. I have used them many times."

Mary F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They didn't do anything that I was unhappy about."

Matt B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and efficient."

Michelle M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We loved the driver. Only one thing got broken in 20,000 pounds of moving, which is very impressive. I had the best crew on both ends and the driver really took care of us. The guy who came with the quote did a great job and he quoted us right there on the spot. They did a great job."

Mike L. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just very punctual, thorough, and neat. There were no problems whatsoever. I was satisfied every time I used them."

Mildred M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do absolutely on time."

Nancy A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did everything they said they were going to do and made the move very smooth. The drivers were good. They were fast and efficient."

Nicole C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really fast and they got everything into my apartment in 45 minutes."

Patrick O. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. I wasn't expecting them to wrap up the dishes and picture frames as well as they did. They were overly thorough. They called the city and were able to take care of parking, so they could park right in front. Patrick was really good."

Richard C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were there on time, polite, and they did good work. They are very professional. Nothing was broken and everything was wrapped well."

Tami G. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, cautious, and they take good care of everything. "

Thad C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did it quickly. They did everything we needed."

Theresa M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought all of their service and the people involved were great. They were very helpful. They delivered my furniture in the snow. It all went really well."

Tiffany L. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and they cared about the items they were moving."

Victor M. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They pretty much got us all out of the house in one trip. They were very helpful with loading and unloading. I think the guys who came went above and beyond. "

William A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and nice."

Carla C. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were on time and faster than I had anticipated, and they were nice people."

"It was faster than I thought it was going to be."

David D. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I can't come up with anything."

"They were on time."

Greg H. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think it was a fair price and the quote was well documented."

"It was no hassle to move."

Marjorie F. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I thought their sales process was great. I had a little bit of a problem with an insurance claim and they resolved it. I think they are a good company."

"The sales and office service, I think they are very customer-oriented."

Bill B. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very careful when moving the furniture."

"They were careful."

Dearborn C. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Ask a lot of questions because they don't always tell you everything unless you ask."

"The people I dealt with were very courteous and they seemed knowledgeable."

Jennifer A. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are thorough and they try very hard not to damage your furniture."

"Professionalism"

Lynn F. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, they actually moved us in the time they said they could, and I think the cost was essentially what was estimated. Nothing was broken and there were no real issues."

"The fact that they were on time and careful. They were accommodating, responsive, and they went with the flow."

Monica H. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are effective and efficient."

"They got the job done quickly."

Theresa C. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were really careful with our property."

"I really liked the lady who came out and did the estimate. She was very kind to my kids. She understood moving is hard and gave them some coloring moving boxes. I liked that."

John L. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought the people they sent to us were very good."

Angela H. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The actual moving day went very smoothly."

Annie H. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are pretty efficient."

Bennete H. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very careful. Nothing was damaged. Out of all the estimates, they were pretty reasonable."

Betsy B. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I had a lot of confidence that they would do what they said they would do."

Carolyn C. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very conscientious about wrapping my furniture and nothing got broken. They were very friendly and nice. The movers were really good and the salesperson was good as well. Everything went fine and smoothly."

Chris M. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The driver was exceptionally friendly and professional."

Dennis M. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they delivered everything, they packed everything up, and I couldn't ask for a better moving experience. It was great. I had not moved with movers before, so it was a very relaxing experience having them there."

Edie B. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personal service, I liked the guy who came to talk to me. He was helpful, friendly, and he assured me everything was fine. We had a nice conversation."

Ina G. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very thorough and efficient"

Jan D. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The good customer service, the approach, the response time, the friendliness, and the efficiency"

Jean M. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, expedient, and they put everything where I wanted it without question."

Jenny H. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very good at estimating, very clear, and easy to get along with. The workers were very careful and everything was done on time and efficiently. Nothing was lost or broken. Also, the accounting part of it was pretty good. I stored my possessions for several years and the accounting was always correct. Whenever I called to ask a question or set up an appointment, they were polite, friendly, and clear. They always followed through on everything they said they would do. I wouldn't want to use another company because they are the ones I trust."

Jose B. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were courteous, professional, on time, and reasonably priced."

Marsha J. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The representative really worked well with us and the team was very experienced. They knew how to handle the work efficiently. We were pretty happy with them."

Megan G. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Ease of booking them"

Meijia G. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They respond very quickly and they have very accurate estimates. Their movers are really nice."

Parvaneh I. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very professional and very fast"

Peter F. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The customer service, it was the attention by the guy who sold me on the service. He was timely and he did what he said he would do. He was easy to work with."

Terri B. Verified AMS Bekins Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were fast and they took care of my stuff. I felt that loading up from the old location went by really quickly and efficiently. Loading into the new house was also quick and efficient. We have used them twice. Their teams were professional both times. They were systematic, organized, and careful with our belongings. "

Lisa C. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable. The quality of the people they sent was of mixed caliber."

"The back office service was very good."

Mary J. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"I tell them that the service is fine, but you have to be on them so that you can get your items when you need them."

"They were friendly and courteous."

Rachelle A. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job, they were on time, and their price was competitive. They weren't the cheapest, but they were competitive."

"They were on time."

Blanche L. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were pretty fast."

"They were pretty good. I had a lot of stuff and they were able to get it into the truck."

David K. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are good movers."

"They were on time and they did a quality job."

Stephen F. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are satisfactory."

"They showed up on time."

Troy C. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Good quality, well planned, nothing was ever broken, and they have the kinds of things you hope to find in a mover."

"They were very professional."

Bill D. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The price was fair."

Brian M. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a great job and they moved everything well. They did a good job. I was very satisfied."

Cristina H. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quick and efficient."

Dina C. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got my furniture into my house. I didn't have to do it."

Henrik B. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were trustworthy because they were referred to me by a friend."

Jennifer G. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The movers were friendly and fast."

Jose C. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that they got my instructions very easily and they did exactly what I asked of them. They pay attention to instructions, they understand them, and they execute them."

Kamal J. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done."

Ken O. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do."

Martha H. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do what they do well. "

Robert G. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The price and flexibility in scheduling"

Ron B. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got there on time. They brought stuff out of storage and put it where I wanted it."

Ron B. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their reputation"

Steven O. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guys seemed pretty helpful. We didn't have any problems getting our stuff. Nothing was broken. It was a pretty successful move for moving cross country."

Susan H. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were convenient and we went with them because of their reputation."

Suze A. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their price was right. They were really helpful on the day of the move. I wasn't quite as organized as I wanted to be, but they were really nice and they helped me pack up the last of the stuff. They made me feel good. It was okay that I wasn't 100% organized. They were really nice guys."

Tula M. Verified AMS Bekins Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were fast. They worked well and they kept everything in place."

Barbara D. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I tell others to check behind them and make sure AMS Bekins does everything they say they are going to do."

"They were very efficient in getting everything picked up, being there when they said they would be there, and driving the stuff to southern California."

Lara H. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"You can use their boxes, but they are very old, so it might be better just to get your own."

"They seem pretty organized."

Steven F. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. My concern is that they don't handle high-end items as well as they should."

"Their responsiveness"

Belinda H. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are really expensive and the inventory is not very good."

"They are efficient, hardworking, and they get the job done."

Andrea A. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were relatively affordable and responsible for a cross-country move."

Dave M. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I had prior experience with them. I did a cross country move with them previously and they made sure we had enough manpower. They had highly responsible local offices."

Jane L. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Whenever I gave them instructions, they would follow them."

Mark F. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were accredited by the place I was moving to."

Robert M. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They were quick and efficient in doing the things I asked them to do."

Susan C. Verified AMS Bekins Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were on time."

Gerri E. Verified AMS Bekins Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"I think that you need to find out if you are on a time frame, as that was never spelled out for me. There were some things lost, misplaced, and broken."

"Initially, I liked the 2 guys who came to my house to pack up before the move. The driver was very informative, helpful, and he had a good attitude. I had confidence in him."

Bill M. Verified AMS Bekins Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Their local employees did a good job packing everything up. I like that their local staff did a proper job."

Monica H. Verified AMS Bekins Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"That they showed up"

Leo K. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"They are average. If you look around, you could find a better deal with better service."

"They were fine. They moved the stuff. There was a problem with the move date and they were able to accommodate me with that."

Betty C. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"Not to use them and they are way too expensive."

"I didn't like them. It was a bad experience.."

John A. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"Shop around."

"They were very good, fast, and had a sense of humor."

Rosemary C. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I was really disappointed."

"I had used them before and I felt they were agreeable and pleasant. They tried to be accommodating."

Diane H. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The ladies in the office, and their people were very accommodating. "

Edna F. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were courteous and on time."

Heinz F. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I liked the lady I spoke with. She had a very pleasant personality."

Lisa F. Verified AMS Bekins Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I liked him when he came to pack. He seemed very professional. He was good at getting the job done."

John B. Verified AMS Bekins Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:

"Be present for every single step of the way, including at the warehouse and moving vans."

"They're friendly. They were conscientious and they did a good job."

Carol G. Verified AMS Bekins Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They got it all done in one day."

Elaine K. Verified AMS Bekins Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:

"I think they are probably a very reputable company, but I had a very bad experience."

"I appreciated that they came out and did a very thorough checklist while doing the bid for the job. He did a very thorough count of what would go into the truck. James did a great job."

Peggy L. Verified AMS Bekins Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"They eventually got everything moved and they were pretty close to the time estimate."

Harvey B. Verified AMS Bekins Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"I would not recommend them to others."

"The guys were very nice."

Clara C. Verified AMS Bekins Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I didn't like anything about them."

Cliff G. Verified AMS Bekins Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Traditionally, they had been efficient and reasonably careful. I didn't have a problem with them until this last time."