Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
March 2011
We declare that AMS Bekins HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1739
(650) 288-6734
1873 Rollins Road
Burlingame, CA 94010
AMS Bekins is a fourth-generation moving and storage company.

AMS Bekins handles local, national and international relocations for a variety of clients, including residential households, corporations, tradeshows and more. In addition to its moving capabilities, the company provides general and business record storage services at its 60,000-square-foot Burlingame facility.

Owner/President Gary Wolfe says he’s proud of AMS Bekins’ status as a fourth-generation family business. “My parents owned AMS Relocation for more than 30 years before I bought the company in 1981 and became a Bekins Van Lines agent,” he explains. “Now, my own children and grandchildren work with me, which adds to our family-oriented atmosphere and helps us serve our customers better.”

Mr. Wolfe credits AMS Bekins’ commitment to integrity for its continued success. “Moving is difficult for many people, but we’re here to help our customers and their families get through the process as easily as possible,” he says. “Our dedication and loyalty has earned us the appreciation of our customers. That type of commitment is what we’re all about.”

AMS Bekins has been awarded 2013 Agent of the Year by Bekins Van Lines. 

Company Philosophy

“We take care of our customers by being honest with them and never compromising our integrity. We always strive to hang on to the basics. All our employees have the same job description and goal: to help people.” 

Serving San Mateo, San Francisco and Santa Clara Counties including Menlo Park, Daly City, San Mateo, Foster City, Redwood City and Hillsborough.

Full-Service Residential Moving
Corporate Relocation
Tradeshow High Value Product Moving
International Relocation
Storage

Bekins

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for moving companies that have earned the prestigious Diamond Certified award. For AMS Bekins, the key to customer satisfaction is simple: treat every customer with the utmost care, regardless of the size or distance of their move. “Everyone at our company truly cares about our...

Frequently Asked Questions

Q: Will you be on time on my moving day?
A: "We guarantee we’ll be on time for moves within California. We only book moves that we can handle, so we’re always available on the scheduled day. For interstate moves, we guarantee we’ll be there on the day of pickup. If we’re not, we’ll pay...
Q: Should I purchase moving insurance to cover the cost of my belongings?
A: "Moving insurance is a bit like life insurance—everyone makes different decisions about how much they need based on their comfort level. By law, we have to provide minimal coverage at no additional cost, but the coverage can go up from there....
Q: How can I save money during my move?
A: "There are many ways to save money during a move. First, don’t take anything you don’t need. If you haven’t worn it or used it in two years, don’t pay to move it. Pack the things you can pack yourself (books, linens, DVDs) and let the movers...

Industry Info

Save money on your next move by planning ahead and making smart decisions.
Moving can be a stressful and overwhelming experience, so many homeowners simply hire moving companies to handle every aspect of their moves without looking into ways they can save money with minimal effort. Before you choose this course of action,...
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
88%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
AMS Bekins
has passed all rating steps and has earned
The Diamond Certified Award
No. 1739
Continuously qualified since March 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Janet Verified Customer Name
"They were very accommodating."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

AMS Bekins
1873 Rollins Road
Burlingame, CA 94010
(650) 288-6734
(650) 697-7810 fax
DCID6506973530

Mon – Fri: 8am – 5pm
Moving 24/7

Serving San Mateo, San Francisco and Santa Clara Counties including Menlo Park, Daly City, San Mateo, Foster City, Redwood City and Hillsborough.

Gary Wolfe, Owner/President
60
60
ProMovers-Certified by American Moving & Storage Association (AMSA)
MTR0168138
Liability Insurance, Workers' Compensation
AMSA, Bekins Van Lines, Better Business Bureau (A+ Rating), CMSA, Move for Hunger, National Association of Senior Move Managers (NASMM), San Mateo County Association of Realtors (SAMCAR), Women's Council of Realtors
1949
Full-Service Residential Moving, Corporate Relocation, Tradeshow High Value Product Moving, International Relocation, Storage
Bekins
3,000
Commercial, Government, Military, Residential
Guaranteed On-Time Pickup and Delivery, Guaranteed Pricing on Moves if Requested
San Mateo Movers

Photo & Video Gallery

Survey Responses For

AMS Bekins

AMS Bekins: Average 8.7 out of 10 based on 175 unique customer surveys of customer satisfaction.
Janet Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fine. I would recommend them."

"They were very accommodating."

Amy T. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're 100% reliable, they give very accurate estimates, they're extremely careful, respectful, and friendly. They moved everything very delicately and we had absolutely no issues with them."

"I think the quality of the people on their crews is just excellent. They're very pleasant to work with, helpful, and respectful. We're very satisfied."

Jeanette F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do exactly what they contract to do and there are no surprises. They're friendly, easy to work with, and very professional. I'd recommend them."

"They showed up on time, they were professional, and they did everything very quickly."

Tom A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dependable and quality service, they are very courteous to their clients."

"They are very accommodating to home owners in allowing to their schedule."

Audrey C. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good. They're very timely, very careful, and very friendly. I've used them for 2 moves now and will continue to do so."

"The speed in which they did the actual moving job, and the ease of working with them was wonderful."

Jane F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job."

"They took care of things."

Larkin B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their prices are very good, the movers are professional, and they don't break any furniture or drop things. They're on time and they know what they're doing."

"They were professional, hardworking, they didn't waste any time, and they really went above and beyond for me. I really liked their pricing structure too. They give you a fixed price, and after everything is said and done, it usually comes in a little under that price."

Ed D. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say that they're professional and they do a thorough job."

"They were on time, honest, competent, and friendly."

Clarence D. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're courteous, reasonable, and they really work with you."

"I thought their overall service was just great."

Becky A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and courteous."

"They were on time."

Larry H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient, reliable, responsible, and they worked very hard."

"They stuck to their promises, they were on time, and they had a reasonable price."

Tory B. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did everything very well. They were on time, professional, personable, and friendly."

"They took the worry out of everything. They were competent and they gave us confidence in their work. They moved us over 2 states and everything went great."

John D. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They did what they were supposed to do. They were on time and prompt."

Ness T. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very fast and very efficient"

"I really liked the movers on the day of the pickup and on the day of the delivery. Everything worked out well."

Carla H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very impressed with them being right on time and getting the job done well."

"On-time delivery"

Diane F. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were friendly and respectful. They were careful."

"They were professional."

Timothy K. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a thorough and efficient job."

"They're prompt, reliable, accommodating, and professional."

Betty K. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very pleasant to work with."

"I had no problems with them at all."

Angela H. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they did an alright job, but it was a little bit pricey."

"The availability was pretty good and the guys who came out were really nice, really friendly, and they were very professional. I was very satisfied and I would use them again."

Becky A. Verified AMS Bekins Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They give good service."

"They're friendly. They were conscientious. They did a good job."