AMS Bekins

AMS Bekins: Average 8.7 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Cindy E. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service was very good. They were great."

Aleta A. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice. Also, the cost was far less than I had estimated it would be. I would use them again. Everything was moved perfectly and everything was set in place where I wanted it."

Alice G. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The one-on-one relationship with the person who came to give me the estimate and who oversaw the move"

Allison L. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was fantastic. No one else can measure up to them. They are kind, fair, and they package up everything beautifully. There is no damage and they are fast. They make sure everything is checked in. Everything was great."

Anthony C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys who were here were just fantastic. They wouldn't let me lift a finger. They did everything. I wanted to help, but they wouldn't let me."

Belinda H. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The contact guy, Mike, who helped us. He was organized, personable, and thoughtful."

Benjamin A. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Each person who was part of the moving team knew his job and they all cooperated with each other."

Betty C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service and the personable way in which they dealt with me, I was happy."

Chris C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that I didn't have to do anything"

Christina D. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing, they were sweet, and they worked around what was going on. There was chaos, but they just rolled with the punches. They were great."

Christopher H. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very punctual and efficient."

Craig A. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, efficient, and they kept me informed every step of the way. I was very happy."

Cynthia M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good to deal with. They just came in and they were quick. They did a good job. The folks were very pleasant, friendly, and easy to work with. When I needed to make a quick move, they got me moved in 2 days notice. I have already gone back to them. I was very pleased with their service."

David E. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and they offered more services than I asked for. They got everything done quickly and on time."

David G. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They brought three people when they said they would bring two."

Denis B. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, efficient, professional, and courteous. They can adapt to more difficult situations with ease and no major delays. I was very satisfied. I've used them several times in the past."

Diana D. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person who was in charge of the move was there on both ends. He was reliable, good, and he made all of the difference."

Diane H. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The lead guy was very professional. He managed the team very well. Everything went very smoothly and within the estimated time. They executed the move exactly to my expectations."

Dianne H. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality and their estimate, the pick-up and delivery were exactly what they told me. The estimate they gave was accurate. I was quite pleased."

Don M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. Everyone was polite, they did the job properly, they took the garbage, and they put everything where we wanted it."

Ed B. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personable, fair, and they did what they said they would."

Gary M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, fast, and they got things done."

Herbert A. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, attentive, caring, efficient, and they wrapped everything carefully. It didn't take very long. Three people came out and they also did some courtesy things, which was very nice. I had some things that didn't fit in my car, so they said they would accommodate me, which was very nice too. I was really impressed that they were so caring to do the extra things for us to make our move easier. All three of the guys were really great. When they arrived, they moved everything in and put everything where it had to go. They didn't do anything wrong with the furniture. I would recommend them."

Holly C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, fast, and really nice people. They did everything perfectly."

Hubert G. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, polite, and fast."

James K. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked with us on getting stuff moved to our home quickly. Everything was there the next day. They didn't try to up-charge us on things the day of the move. They did a great job."

John F. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsible."

Lester L. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were organized and neat. They wrapped up a lot of our stuff in plastic, which was appreciated."

Lori J. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reliable. I always use them."

Marline G. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There was no damage and they were orderly and fast. I was totally satisfied with them. They did a good job for me."

Mary M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were gentle with the furniture, kind, and they did anything we asked. They were the best. We were more than pleased and they did a super job."

Sharon C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were careful with my furniture and their service is excellent. I have used them many times."

Mary F. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They didn't do anything that I was unhappy about."

Matt B. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and efficient."

Michelle M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We loved the driver. Only one thing got broken in 20,000 pounds of moving, which is very impressive. I had the best crew on both ends and the driver really took care of us. The guy who came with the quote did a great job and he quoted us right there on the spot. They did a great job."

Mike L. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just very punctual, thorough, and neat. There were no problems whatsoever. I was satisfied every time I used them."

Mildred M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do absolutely on time."

Nancy A. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they were going to do and made the move very smooth. The drivers were good. They were fast and efficient."

Nicole C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really fast and they got everything into my apartment in 45 minutes."

Patrick O. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. I wasn't expecting them to wrap up the dishes and picture frames as well as they did. They were overly thorough. They called the city and were able to take care of parking, so they could park right in front. Patrick was really good."

Richard C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there on time, polite, and they did good work. They are very professional. Nothing was broken and everything was wrapped well."

Tami G. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, cautious, and they take good care of everything. "

Thad C. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did it quickly. They did everything we needed."

Theresa M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought all of their service and the people involved were great. They were very helpful. They delivered my furniture in the snow. It all went really well."

Tiffany L. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and they cared about the items they were moving."

Victor M. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They pretty much got us all out of the house in one trip. They were very helpful with loading and unloading. I think the guys who came went above and beyond. "

William A. Verified AMS Bekins Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and nice."

John L. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought the people they sent to us were very good."

Angela H. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The actual moving day went very smoothly."

Annie H. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are pretty efficient."

Bennete H. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very careful. Nothing was damaged. Out of all the estimates, they were pretty reasonable."

Betsy B. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had a lot of confidence that they would do what they said they would do."

Carolyn C. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very conscientious about wrapping my furniture and nothing got broken. They were very friendly and nice. The movers were really good and the salesperson was good as well. Everything went fine and smoothly."

Chris M. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The driver was exceptionally friendly and professional."

Dennis M. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they delivered everything, they packed everything up, and I couldn't ask for a better moving experience. It was great. I had not moved with movers before, so it was a very relaxing experience having them there."

Edie B. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The personal service, I liked the guy who came to talk to me. He was helpful, friendly, and he assured me everything was fine. We had a nice conversation."

Ina G. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very thorough and efficient"

Jan D. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The good customer service, the approach, the response time, the friendliness, and the efficiency"

Jean M. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick, expedient, and they put everything where I wanted it without question."

Jenny H. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very good at estimating, very clear, and easy to get along with. The workers were very careful and everything was done on time and efficiently. Nothing was lost or broken. Also, the accounting part of it was pretty good. I stored my possessions for several years and the accounting was always correct. Whenever I called to ask a question or set up an appointment, they were polite, friendly, and clear. They always followed through on everything they said they would do. I wouldn't want to use another company because they are the ones I trust."

Jose B. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, professional, on time, and reasonably priced."

Marsha J. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The representative really worked well with us and the team was very experienced. They knew how to handle the work efficiently. We were pretty happy with them."

Megan G. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Ease of booking them"

Meijia G. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They respond very quickly and they have very accurate estimates. Their movers are really nice."

Parvaneh I. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very professional and very fast"

Peter F. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The customer service, it was the attention by the guy who sold me on the service. He was timely and he did what he said he would do. He was easy to work with."

Terri B. Verified AMS Bekins Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were fast and they took care of my stuff. I felt that loading up from the old location went by really quickly and efficiently. Loading into the new house was also quick and efficient. We have used them twice. Their teams were professional both times. They were systematic, organized, and careful with our belongings. "

Bill D. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price was fair."

Brian M. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a great job and they moved everything well. They did a good job. I was very satisfied."

Cristina H. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

Dina C. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got my furniture into my house. I didn"

Henrik B. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were trustworthy because they were referred to me by a friend."

Jennifer G. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The movers were friendly and fast."

Jose C. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The fact that they got my instructions very easily and they did exactly what I asked of them. They pay attention to instructions, they understand them, and they execute them."

Kamal J. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Ken O. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

Martha H. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do what they do well. "

Robert G. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price and flexibility in scheduling"

Ron B. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got there on time. They brought stuff out of storage and put it where I wanted it."

Ron B. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their reputation"

Steven O. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guys seemed pretty helpful. We didn't have any problems getting our stuff. Nothing was broken. It was a pretty successful move for moving cross country."

Susan H. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were convenient and we went with them because of their reputation."

Suze A. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their price was right. They were really helpful on the day of the move. I wasn't quite as organized as I wanted to be, but they were really nice and they helped me pack up the last of the stuff. They made me feel good. It was okay that I wasn't 100% organized. They were really nice guys."

Tula M. Verified AMS Bekins Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were fast. They worked well and they kept everything in place."

Andrea A. Verified AMS Bekins Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were relatively affordable and responsible for a cross-country move."

Dave M. Verified AMS Bekins Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I had prior experience with them. I did a cross country move with them previously and they made sure we had enough manpower. They had highly responsible local offices."

Jane L. Verified AMS Bekins Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Whenever I gave them instructions, they would follow them."

Mark F. Verified AMS Bekins Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were accredited by the place I was moving to."

Robert M. Verified AMS Bekins Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were quick and efficient in doing the things I asked them to do."

Susan C. Verified AMS Bekins Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Bill M. Verified AMS Bekins Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Their local employees did a good job packing everything up. I like that their local staff did a proper job."

Monica H. Verified AMS Bekins Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"That they showed up"

Diane H. Verified AMS Bekins Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The ladies in the office, and their people were very accommodating. "

Edna F. Verified AMS Bekins Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were courteous and on time."

Heinz F. Verified AMS Bekins Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked the lady I spoke with. She had a very pleasant personality."

Lisa F. Verified AMS Bekins Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked him when he came to pack. He seemed very professional. He was good at getting the job done."

Carol G. Verified AMS Bekins Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They got it all done in one day."

Peggy L. Verified AMS Bekins Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They eventually got everything moved and they were pretty close to the time estimate."

Clara C. Verified AMS Bekins Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"I didn't like anything about them."

Cliff G. Verified AMS Bekins Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Traditionally, they had been efficient and reasonably careful. I didn't have a problem with them until this last time."

AMS Bekins

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AMS Bekins

AMS Bekins

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

AMS Bekins

Diamond Certified^® Video Profile