Diamond Certified Company Report

Amarant Design & Build

Diamond Certified Company Report

Amarant Design & Build

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 32 VERIFIED CUSTOMERS i

Ross G.

VERIFIED Amarant Design & Build CUSTOMER

1 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a one-stop shop for design and build.

I really like their open communication with customers.

David B.

VERIFIED Amarant Design & Build CUSTOMER

2 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was an easy process.

I liked their wealth of knowledge.

Joshua G.

VERIFIED Amarant Design & Build CUSTOMER

3 of 32

Quality 8
8 10
Loyalty Yes
CRITIQUE

I've seen their work, and I liked their fit and finish.

They provide quality work.

Read All 32 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Scott Amarant, CEO

Amarant Design & Build provides a wide selection of appliances, decorative plumbing and hardware; custom-made and national brand cabinetry and countertops; and wood, tile, and LVT flooring at its Dublin showroom. As a member of the nation’s largest buying group, the company has competitive wholesale access to products made by industry leaders like Toto, Kohler and Grohe.
Amarant Design & Build has developed a propriety format based on 40 years of personal experience. “Our commitment to excellence is in every aspect of our operation and is a crucial attribute of our long-term success,” says founder Scott Amarant. “Our goal is to provide the best possible customer experience. This requires close supervision of our project execution, listening to client feedback and a willingness to be brutally honest with ourselves. By utilizing our wide-ranging resources, we’re able to meet and exceed our clients’ expectations.”
Amarant Design & Build takes a transparent approach to communicating with its clients about the details of their projects, which Mr. Amarant says is important for securing successful results. “Communication is a cornerstone. We give our clients a ‘one point of contact’ promise: a project designer/manager who will go the extra mile to ensure their questions are answered, their concerns are addressed, and their satisfaction is above and beyond.” 

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Amarant Design & Build

Service AREA

The East Bay
Concord
Walnut Creek
San Ramon
Danville
Martinez
Lafayette
Moraga
Orinda
Alamo
& Pleasant Hill.

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SERVICES PERFORMED

Kitchen & Bath Designs
Cabinet & Countertop Designs
Appliances
Decorative Plumbing & Hardware
Wood & Luxury Vinyl Flooring

BRANDS Supported
  • Grohe

  • Crystal

  • Medallion

  • Miele

  • Brizo

  • CWP Cabinetry

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Amarant Design & Build

Company Profile

Amarant Design & Build provides a wide selection of appliances, decorative plumbing and hardware; custom-made and national brand cabinetry and countertops; and wood, tile, and LVT flooring at its Dublin showroom. As a member of the nation’s largest buying group, the company has competitive wholesale access to products made by industry leaders like Toto, Kohler and Grohe.
Amarant Design & Build has developed a propriety format based on 40 years of personal experience. “Our commitment to excellence is in every aspect of our operation and is a crucial attribute of our long-term success,” says founder Scott Amarant. “Our goal is to provide the best possible customer experience. This requires close supervision of our project execution, listening to client feedback and a willingness to be brutally honest with ourselves. By utilizing our wide-ranging resources, we’re able to meet and exceed our clients’ expectations.”
Amarant Design & Build takes a transparent approach to communicating with its clients about the details of their projects, which Mr. Amarant says is important for securing successful results. “Communication is a cornerstone. We give our clients a ‘one point of contact’ promise: a project designer/manager who will go the extra mile to ensure their questions are answered, their concerns are addressed, and their satisfaction is above and beyond.” 

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Company Philosophy

"We strive to provide our community with a positive experience before, during and after their home ‘investment' project. We go all-out to honor our community with integrity and excellence from our designs, the products we provide, and craftsmanship that is becoming legendary. We're here to truly serve our clients."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for kitchen and bath showrooms that have earned the prestigious Diamond Certified award. For Amarant Design & Build, the best way to keep customers satisfied is to focus on setting, meeting and exceeding their expectations, regardless of the size of their projects. “We establish expectations for our clients early in the process and always meet those expectations,” affirms owner Scott Amarant. “We carry every project all the way from concept to completion, and that includes providing a workmanship warranty and follow-up service that we feel are unmatched in the industry.”

Amarant Design & Build has been providing all types of appliances, decorative plumbing and decorative hardware at its Dublin showroom since 1978. As a full-service design studio, the company has direct access to products made by industry-leading manufacturers like Toto, Kohler and Grohe, and it also has the in-house capabilities to perform residential and commercial installations throughout the East Bay.

Unlike design/build companies that lack experience with certain aspects of remodeling and are forced to limit their services as a result, Amarant Design & Build has the training and equipment to handle projects of any size. “A lot of companies’ capabilities end at kitchen and bathroom remodeling, but we’re able to do things on a much larger scale,” says Mr. Amarant. “For example, we can build an entire house from the ground up, all while applying the same efficient, organized approach as we do in our smaller projects.”

Another distinguishing attribute of Amarant Design & Build is its streamlined approach to communication and job execution. “We give our clients one point of contact, so whenever they have questions or concerns, they only have to call one person,” explains Mr. Amarant. “In terms of the work itself, we handle every step of the process and maintain accountability for the entire project. That way, our clients don’t have to worry about any finger-pointing if something goes wrong.”

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Industry Info

Things are constantly changing in the construction and remodeling industry, with new, innovative products and technologies being developed all the time. So, if you’re planning a kitchen remodel, don’t underestimate the importance of staying up-to-date on the various options that are available to you.

Dekton countertops
One of the latest countertop materials on the market, Dekton is an engineered stone product that’s made by Cosentino, which is the same company that developed Silestone. “Dekton is similar to porcelain in character, but it has an incredibly high density,” says Scott Amarant, owner of Amarant Design & Build in Dublin. “You can’t scratch or stain it. You can even take a hammer to it and it won’t chip. That’s not to say it’s indestructible, but it’s the closest thing to it.”

Dekton was initially developed to be a siding for high-rise buildings, but Cosentino got the idea of applying colors and patterns to it and using it for countertops. Now, homeowners have the opportunity to get one of the most durable and low-maintenance countertop materials on the market.

Galley Workstation sinks
Sometimes called “the Swiss Army knife of kitchen sinks,” the Galley Workstation sink is revolutionizing the way homeowners utilize their kitchens. “The body of a Galley is a two-tiered stainless steel liner, so when it’s not in use, it can be covered with cutting boards to create additional counter space,” explains Mr. Amarant. “When in use, the sink’s double-tiered design allows you to slide accessories like bowls and strainers beneath surface components like cutting boards, which makes it easy to maneuver between various tasks and functions. You can even get a portable induction burner, which will allow you to cook at your sink as well.”

Steam ovens
“This is another product that’s growing in popularity with homeowners,” says Mr. Amarant. “Cooking with steam not only retains flavors better than traditional oven or stovetop cooking, it also retains more of the nutrients in food, so it’s a healthier way to cook. You can even use a steam oven to do small-scale baking and roasting.” In order to accommodate a variety of needs and tastes, some manufacturers are now making combination conventional oven and steam oven appliances, so discerning homeowners can get the best of both worlds.

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Frequently Asked Questions

Q: How much will it cost to complete my remodeling project?

A: The cost of your project will primarily depend on your tastes. Doing a home remodeling project is a lot like buying a car: you can either get a little Fiat for $15,000 or spend $350,000 at a Bentley dealership. In the same way, the base price for a small kitchen remodel is typically in the $35,000 range, but depending on what types of materials and appliances you want, that same kitchen can easily exceed $70,000. It’s primarily the finishes that determine the overall price, not the labor, so it will depend on the level of quality you’re looking for.

Q: Do you use quality products?

A: Always. Every product we carry in our showroom comes with a lifetime warranty. We don’t bother with products that aren’t going to last a long time.

Q: How long will it take to complete my project?

A: It depends on the scope of the work. For example, an average kitchen remodel takes three to four weeks to complete, but if we’re doing a lot of structural work and moving things around, it could take up to three months. Once we determine the scope of the work, we’ll put the schedule in writing and commit to meeting those dates.

Q: Do you use subcontractors?

A: It depends on the size of the project. For smaller projects, we typically keep everything in-house. Our technicians are trained in all aspects of construction, from plumbing and electrical to painting and finish work, so we usually don’t need subcontractors. However, if we’re doing a large project like building a home, we’ll bring in subcontractors to keep the price competitive and complete the job in a timely manner.

Q: What’s your process for initiating new clients?

A: When a client decides they want to work with us, we schedule two meetings with them. The first is at our showroom, where we break down the good, better and best product options for their project. The second meeting is at the client’s home. At that point, since we have an idea of the products and materials the client wants, we can look at the jobsite, answer questions and put together an accurate estimate.

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SELECTED PHOTOS FROM Amarant Design & Build

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Scott Amarant

Expert CONTRIBUTOR PROFILE
  • Scott Amarant is a longtime veteran of the building industry and owner of Amarant Design & Build, a Diamond Certified company. He can be reached at (925) 398-3556 or by email.

Scott Amarant: Building Perspective

By James Florence, Diamond Certified Resource Reporter

DUBLIN — After 40 years as a building contractor, Scott Amarant traces his track record of success and innovation back to a simple adolescent interest. “I’ve been building since I was very young,” he affirms. “In addition to the construction side, I had a strong desire to participate in design. I drew my first set of line drawings when I was 11 years old. While my friends were reading comic books, I was reading about floor plans!”

Later, during his first couple of decades as a building professional, Scott worked in a consecutive series of capacities, from building decks for a hot tub manufacturer to constructing custom homes for property developers. Eventually, he came upon an innovative opportunity. “In the remodeling industry, I saw the concept of the showroom being overlooked,” he explains. “With this in mind, I focused on developing a new business model: the ‘design and build showroom.’ The main idea was to collaborate and build relationships with professionals from various sides of the industry. This approach worked well for us, and we continue to use it in our showroom today.”

As owner of Amarant Design & Build, Scott says his favorite part of his job is bringing out the best in people. “Within the last few years, I’ve come to realize the responsibility I have to both my customers and employees. I’ve enjoyed renewing my understanding of those relationships, which has given me a fresh perspective on how to bring out the best in the people who work for me.”

A lifetime resident of the San Ramon Valley area (where he lives with his wife, Dena), Scott expresses his appreciation for the Bay Area’s all-inclusiveness. “My wife and I have been all over the United States, from Santa Fe to Seattle to Maui. Every place was wonderful in its own way, but it wasn’t all-inclusive—it didn’t have everything. In contrast, here in the Bay Area, we have everything you could possibly want to do. I mean, where else can you go skiing and golfing in the same weekend?”

Outside of work, Scott likes to stay active, both physically and in his local community. “My wife and I are avid golfers, but we’re also active in our community, helping with charities and nonprofit organizations,” he affirms. “We also like traveling around the Bay Area, going wine tasting and attending various events.” Additionally, Scott enjoys spending time with family and friends, including his two adult sons, Jason and Jesse.

In his life and career, Scott espouses the virtue of maintaining a positive perspective. “I was fortunate to have an experience early on that taught me life is what we make it,” he explains. “In the end, how we perceive and act on the opportunities that present themselves will determine the way we go. Through it all, I’ve found it’s best to stay positive, always look for the best in people and understand that, even in difficult times, there’s an opportunity to gain greater wisdom and understanding.”

When asked the first thing he’d do if he were to retire tomorrow, Scott replies simply that he wouldn’t. “I actually had an exit plan in place, and we were moving toward that when it dawned on me: ‘What am I going to do with myself?’ I truly love my work, so I’ll probably always keep a hand in it and continue sharing in the successes of our clients and team members. I imagine I’ll eventually start to slow down as I get older…but maybe people will be polite enough not to tell me.”

Ask Me Anything!

Q: Music or talk radio?
A: Music. I mainly enjoy the classic rock I grew up with in the late ’60s and ’70s. Some of my favorite artists are Crosby, Stills, Nash & Young; James Taylor; and Carole King.

Q: What’s your favorite local restaurant?
A: I have a few: Norm’s Place in Danville, Lazy Dog Restaurant & Bar in Dublin, and Copper Skillet in Dublin.

Q: If you could travel to any country in the world, where would you go?
A: New Zealand.

Q: What was your favorite toy as a child?
A: Building blocks.

Q: What were you most known for in high school?
A: For being Senior Class Vice President, high jumping and my smile.

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Expert articles
  • Plumbing Tip for a Kitchen Remodel

    DUBLIN — When planning for a kitchen remodel, one aspect to consider is the location of plumbing fixtures such as water shut-off valves, which control the delivery of water to fixtures like the faucet, dishwasher and refrigerator. In most cases, the shut-off valve for the dishwasher and refrigerator is situated behind the refrigerator, but if you’re redesigning your kitchen, you should consider adding another valve for these appliances, located under the sink or in a similarly accessible area.

    An additional shut-off valve is a good idea because if your dishwasher or refrigerator starts leaking, you can simply reach under the sink and turn off the valve instead of pulling out the refrigerator, which can be difficult and time-consuming. In this way, an additional water shut-off valve can help you minimize water damage caused by a leakage emergency.

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Expert video tip

Video: Plumbing Tip for a Kitchen Remodel

Complete Video Transcription:

DUBLIN — Host, Sarah Rutan: When it comes to remodeling a kitchen, one seemingly minor detail can make a big difference later on. Today we’re in Dublin with Diamond Certified Expert Contributor Scott Amarant of Amarant Design & Build to learn more.

Diamond Certified Expert Contributor, Scott Amarant: I’m here today to give you some ideas about planning out your kitchen. A lot of folks are familiar with the plumbing that’s underneath the sink. There are shut-off valves there sometimes for the water dispenser, for the faucet, hot and cold. And oftentimes when a kitchen is planned and laid out, the shut-off valve is put behind the refrigerator. And this is a good thing to have because when you service and you pull it out you can turn that off there and you can disconnect it.

One additional valve should be installed for both the refrigerator and for the dishwasher so that if at any time you were to come into your kitchen and you would find water coming from the bottom of your dishwasher or perhaps from the refrigerator, you could simply reach underneath the sink and turn the valve off. So, by providing an additional valve for both the dishwasher and the refrigerator, you provide the ability for even a child to go in and be able to turn that off, not having to struggle with and pulling out a refrigerator or trying to in some way fight the water.

Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Amarant Design & Build WEBSITE AND EXTERNAL FEED
  • Amarant Design & Build SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.amarantdesign.com
Diamond Certified RATINGS ON Amarant Design & Build
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 32 VERIFIED CUSTOMERS i
Amarant Design & Build : Average 9.3 out of 10 based on 32 unique customer surveys of customer satisfaction.

Ross G.

VERIFIED Amarant Design & Build CUSTOMER

1 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a one-stop shop for design and build.

I really like their open communication with customers.

J.M.

VERIFIED Amarant Design & Build CUSTOMER

2 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked the overall quality of his work, his thoroughness, and his competency with regard to the scope of the project.

The job was done on time and completed well.

D.I.

VERIFIED Amarant Design & Build CUSTOMER

3 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good. They did two jobs for me, and I was happy with everything. They made it easy.

Scott was in on it the whole time. He was very hands-on and gave it 100%. I dealt with him directly and was not micromanaged by anyone else, which I appreciated.

Alma A.

VERIFIED Amarant Design & Build CUSTOMER

4 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very honest, they do excellent work, and you don't have to worry about them trying to overcharge you for things.

I liked their honesty. Any time I call, they send someone out right away. They're flexible, responsive to emergency situations, and just knowing that you can count on someone for emergencies is worth the money. They are a company I trust.

Yvonne B.

VERIFIED Amarant Design & Build CUSTOMER

5 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've had many contractors come in to remodel parts of my home in the past, and none of them even compare to Amarant Design & Build. I wish I could give them an '11'. They go above and beyond. I just love them. I would tell others to definitely talk to them. I had an unbelievably great experience working with them. They want to do the best for you as the consumer. Scott's goal was to make me happy and have it exactly the way I wanted it done.

I liked the people, the quality of the work, how great it was to work with them, and I liked collaborating with them for ideas. They're just great, wonderful, and I love them.

Mark B.

VERIFIED Amarant Design & Build CUSTOMER

6 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I absolutely love Amarant Design & Build. They have done wonderful things for us throughout the years. We've used them many times for different projects. You can use me as a reference any time.

They're amazing. They always do an incredible job. I recently moved to Pennsylvania, and I wish they were here.

Edward C.

VERIFIED Amarant Design & Build CUSTOMER

7 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, and in my case, they went beyond what was expected of them in solving a problem that came up.

They did not design for them, they designed for us. There were no preconceived notions of what was expected of them. They waited to find out what we wanted to accomplish and then they designed it.

Greg D.

VERIFIED Amarant Design & Build CUSTOMER

8 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they did a great job. They were on time and on budget. We were very happy.

The end product was what we were looking for, and we were happy with it. I thought they did a great job. Actually, we've already referred them to somebody.

John F.

VERIFIED Amarant Design & Build CUSTOMER

9 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work. I would highly recommend them.

They have great people working there. The designer we worked with made everything look exactly how we pictured it.

Paul S.

VERIFIED Amarant Design & Build CUSTOMER

10 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've told people already that I trust their guidance.

They have good, quality people working there.

Kristin

VERIFIED Amarant Design & Build CUSTOMER

11 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I do interior design, so I'm in the trade, and I work with them and with my clients. I would say they have a wonderful product, different types of price points, and the ability to pretty much create whatever you want, from custom to something very simple. I think they'd be able to find what they're looking for there, and it would be cost comparable.

I would say I like the quality of the product, and their ability to install it is on a level of excellence.

David K.

VERIFIED Amarant Design & Build CUSTOMER

12 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're an excellent resource. They are great people to work with. They're honest, reliable, and professional.

We had a very good experience with them. They did a great job. Whenever we called, they answered our questions, and if there were issues, they solved them. They always answered our calls to discuss changes.

Bill B.

VERIFIED Amarant Design & Build CUSTOMER

13 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everything was wonderful and excellent. We'd use them again.

We appreciated the quality of his work.

Paul L.

VERIFIED Amarant Design & Build CUSTOMER

14 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are honest, trustworthy, and they don't try to sell you the most expensive items. They sell you what you need.

I liked their professionalism, courteousness, and their skill. I was happy with them.

Michael H.

VERIFIED Amarant Design & Build CUSTOMER

15 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very good at what they do. They're not the cheapest, but they are very good.

They did everything I wanted to be done, and if I wanted to do little changes, it wasn't a big deal.

Evan G.

VERIFIED Amarant Design & Build CUSTOMER

16 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

The work came out really well.

I liked the access I had to the woman who was running it. I was always able to talk to her if I had any concerns. She always answered her phone and answered my questions, so it was nice that she dealt with me personally.

Chuck M.

VERIFIED Amarant Design & Build CUSTOMER

17 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're professional, friendly, and they work for a good price.

I like the way they work with you to come up with the best solutions for problems that arise.

David B.

VERIFIED Amarant Design & Build CUSTOMER

18 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was an easy process.

I liked their wealth of knowledge.

David G.

VERIFIED Amarant Design & Build CUSTOMER

19 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't necessarily recommend any companies to anybody, even if they're good, because I let people talk to the companies and figure it out. I'm not one to get involved with that, even if it's a close friend. I let them find out and give my opinion sometime later on.

I liked the finished job. They're really good with customer relations. There is always someone there who works well with you.

Aiden K.

VERIFIED Amarant Design & Build CUSTOMER

20 of 32

Quality 9
9 10
Loyalty Yes
CRITIQUE

They provide high quality service.

Scott Amarant had a professional manner, and he completed the project on time. They provide quality work.

Read All 32 Survey Responses at Ratings View