Abbey Carpet & Floor

Abbey Carpet & Floor: Average 8.7 out of 10 based on 174 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Carol L. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There weren't any problems. They were nice. They had what I wanted at a reasonable price."

Chad Y. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They helped me out when I went in. I purchased the carpet and put it in myself. I grabbed the wrong size, but they took it back and exchanged it with no problem."

John P. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really good with the personal service."

Gail F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"This was my third time working with them. I liked working with Eugene. He was very helpful and professional. I also liked the installers. I can't recall their names, but I think they are brothers. They came in and they were very respectful of my home. They were careful not to tear up the baseboards as I've seen some carpet companies do in the past."

Jenny R. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt and courteous. They had fair pricing and they did very well on a difficult job. "

Karla F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They answered the questions we asked. We bought materials from them."

John M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"Carl, and they had a wide variety to choose from."

Shannon C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm a designer. It is always hard scheduling appointments between my clients and contractors. They were very responsive and flexible when it came to getting everyone together at one time."

Sue C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people were friendly and helpful, without a lot of overkill."

Tomas M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had exactly what we were looking for."

Vicky H. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Convenience, I liked their showroom. I could see the product. "

Lynie D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their timeliness"

Steven D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward. I had a lot of questions, but they answered them. They were able to get what I needed quickly."

Carol F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest, had excellent customer service, conducted business in a very professional manner, and did great work."

Mary H. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were helpful and came on time."

Natalie J. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were ready when they said they would be, they were prompt, the delivery was great, and they were easy to work with."

Rachel K. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were close to my house, and they were efficient. They did what they said they were going to do, and it was easy."

Gid L. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me what I wanted, and the price was great. "

Toni M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The woman owner, because I liked her style and she came to the house. The two workmen she sent me were nice hardworking young men."

Elaine S. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating and helpful."

Guadalupe V. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were helpful with any questions that we had."

Rita W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

Jan W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owners gave me special attention, and they were helpful."

Linda G. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Western G. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service and attention to detail"

Katharine S. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the selection of carpeting."

Ahlbach A. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have good service."

Gayle W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were extremely helpful."

Ed A. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, and they did a good job."

Joseph B. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had very good service."

Wendy F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice, on time, and close by."

George M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they had good service."

Emma B. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they have a good service."

Lynne M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"She gives me great deals."

Barton S. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The prices"

Dennis O. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Andre K. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are conveniently located and the customer service was great."

Joanne B. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personal assistance I received."

Steve D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave us everything we wanted."

Greg M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They delivered what they promised."

Rich S. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service"

Paul S. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and prompt."

Doug C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they got back to me quickly."

Monica F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed upfront and trustworthy."

Mary G. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very good service"

Gayle W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owners' wife is perfect and very helpful."

Stacy D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a terrific selection and I think Nancy is great."

J. L. M. D. I. I. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I ordered my material, and they were prompt and the price was right on the money."

L. A. B. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that the work is high quality. Nancy went out of her way to help us. "

Tad M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was nice."

Joe W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service they provide is great."

Kevin D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, the installation was good, and the price was fairly reasonable."

Susan F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came through as promised and the quality was good."

Ira F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything happens very quickly and well."

Walter V. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have very good service and we were completely satisfied."

Tom C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Both times that they were here, it was done when they said it would be done. All the arrangements that needed to be completed were done efficiently."

Richard G. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The expertise and the knowledge"

H. J. K. E. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The neighborhood convenience"

Lee K. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a good variety."

Loretta M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and timely."

Louise T. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The floor was absolutely fabulous and the service was even better."

Everett W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything went very well."

Sally C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were true to their word, and they did a good job."

Mollie R. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The installer was really good. My saleswoman was the best in the world, she was very polite, knowledgeable, and helpful."

Cindy F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are a small enough to be able to talk to and easy to deal with. The carpet installation was also very good. I have used them twice in the last three years, and I had the same installer both times."

Richard L. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service"

Pat V. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional and nice to work with."

Carol K. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think the Louis Stanton is great."

Carol M. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The salespeople are very helpful and informative. They stick to their promised dates and estimates."

Robert S. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Lewis and the personalized service. He was terrific."

Pam B. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We love them because they had it done in a decent time."

Julia C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, and they got good men to lay out the carpet. They did a good job, and I was satisfied."

Carol E. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love the remnants, I had a blast going through them."

Peggy G. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in, worked straight through, and didn't stop until everything was done. They moved the furniture and even brought me samples since I mentioned I couldn't get out of the house. They did a wonderful job."

M. R. D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work and the purchase is done in a short amount of time."

Darlene A. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was great, and they did good work."

Nancy G. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Christine was great."

Gerri L. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They followed directions really well, and Christina was very pleasant."

Judy C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their follow through and the installation were fine."

Robert W. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Nancy and her staff know what they are doing and have good knowledge of the product."

Sandy D. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personal attention we received and the non-pushy atmosphere."

Karen F. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Christina was great. I would do business with her anytime."

Kenneth C. Verified Abbey Carpet & Floor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall we were very satisfied with the whole experience."

Way F. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt response and pricing"

Tom O. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the guy who arranged for all of this to happen. He was personable. He talked to me a number of times and he was always straightforward and clear. The installers were professional and helpful. Also, I liked the product."

Dean V. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were nice and professional."

Donald Q. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did very detailed work and the carpet is holding up well. The padding is high quality."

Irene R. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I worked with Jessica. She was very nice and helpful."

Jim C. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The salesman made sure things got done when they were supposed to."

Deborah A. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time."

Rita A. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the people, because they were accommodating and easy to work with."

Simona J. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was really straightforward and predictable. They ran their business like I would have expected."

Suhail Z. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast, and their prices were good."

Anne C. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job with the installation."

Angel H. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They made it very easy, and they were helpful."

Doris M. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and the installation went well."

Robert N. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they had a good selection."

Ratner, M. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were reliable and reasonably priced."

Leonard S. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional, and they had a good selection."

Ann S. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The sales representative was very helpful."

Hira C. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They followed up nicely."

Susie J. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, professional, and their service was good."

Scott S. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to do it the next day."

Sullivan P. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They gave us what they wanted in a timely manner. "

Gomez C. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the material"

S. B. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The lady at the reception desk was very helpful."

Meyoung W. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The selection"

Helen O. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The sales lady had a nice personality."

Michelle C. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had a good salesperson to help me. They let me take the samples home and they offered full service with edging and padding. I got good personal service."

Maria D. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The floors were high quality."

Sarah M. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had a nice showroom, and they seemed organized and competent."

Sara S. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Diane N. Verified Abbey Carpet & Floor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the owner. She's very professional, and they did everything I asked. "

Amy N. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and professional. The work was good."

Karen W. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were pretty laid back. There wasn't a lot of high pressure. They also had a lot of material and seemed to be very well stocked."

Katherine M. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They showed up and did it on time."

Kelly B. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"That it was finished swiftly and on time"

Kim S. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had a good selection and they finished the job pretty quickly."

Maki I. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and the vendor came on time. They did a good, thorough job."

Judy C. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had a quick turnaround on the carpet."

Sammy L. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Betsy M. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were efficient."

Marilyn S. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and helpful."

Alison W. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked Nancy. She was very responsive. "

Steve G. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful, and they were fast."

Runa M. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have a good selection of rugs."

Mary H. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the carpet itself and the installers."

Ellen A. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were timely and very responsive to my needs."

Larry M. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very patient."

Frank C. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the owner and Christina."

John M. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service was fine."

Douglas F. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive in cutting some carpet for me."

Lisa T. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to do business with."

Elsa A. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have a nice selection, good service, and the price is right."

Linda W. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they came when they said they would. They finished when they said they were going to."

Egisto F. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price was right, and they came out right away."

Maurice F. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quick and efficient service"

Jane G. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Louis is very responsive and helpful when it comes to dealing with problems."

Jerry M. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The salesperson was very personable."

Donovan J. Verified Abbey Carpet & Floor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The selection"

Dutta S. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"There was a mix-up with the patterns of the carpet, but they were very helpful in getting the right pattern from the other store."

Jane B. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They had what I needed."

Mia C. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Eugene, he's the employee who walked me through everything. I thought he was very nice."

Stephen D. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were recommended"

Ellen L. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They have a good selection."

Susan P. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Very personable and quick response"

Debra R. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They had a nice selection of carpets."

Scott S. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very available, receptive, and helpful."

Marland C. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The price was good."

Liann Q. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The guy came out, took measurements for the carpet, and responded when there was a problem. "

L. N. K. D. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The showroom and the selection are very good."

Joe S. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The price and the service are very good. "

Phillip K. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"One-stop shopping"

Mary K. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the workmanship, the way they installed the carpet, and they were careful with the furniture."

Tracy H. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get to."

Cheryl M. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the selection, and they were able to fit us into the schedule. The owner was very nice and easy to work with."

Kristen H. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward."

Anne M. Verified Abbey Carpet & Floor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They have a nice selection."

Mary H. Verified Abbey Carpet & Floor Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Their knowledge of carpeting was great when I visited the showroom."

Susan T. Verified Abbey Carpet & Floor Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The installers were competent."

David D. Verified Abbey Carpet & Floor Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The installers were great, clean, fast, and they did a good job. "

Genevieve A. Verified Abbey Carpet & Floor Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They have a variety of carpets."

Melissa B. Verified Abbey Carpet & Floor Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The person in the showroom was very helpful."

Bill Y. Verified Abbey Carpet & Floor Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Initially, they were friendly."

Jack D. Verified Abbey Carpet & Floor Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The presentation at the store "

Terry R. Verified Abbey Carpet & Floor Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Overall, the customer service was okay."

Linda R. Verified Abbey Carpet & Floor Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The salesperson was great. She was very helpful and I would only use them again because of her."

Michael S. Verified Abbey Carpet & Floor Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing"

Betty T. Verified Abbey Carpet & Floor Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Bud was great to work with."

Carlene B. Verified Abbey Carpet & Floor Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I can't think of anything right now."

Robin R. Verified Abbey Carpet & Floor Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They seemed nice."

Jon K. Verified Abbey Carpet & Floor Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Nothing"

Lupe M. Verified Abbey Carpet & Floor Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Nothing"

Ryan O. Verified Abbey Carpet & Floor Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"They were friendly."

Abbey Carpet & Floor

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