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9 11 Remediation LLC provides a complete range of water and fire damage restoration services for residential and commercial clients throughout the Greater Bay Area. The company is available 24/7 to handle emergency situations, and it also has the training and equipment to clean air ducts, perform mold testing and removal, inspect crawlspaces, and more.
Business Operations Manager Elad Gilad says 911 Remediation’s customer-oriented business practices have been important aspects of its success. “We understand that experiencing fire or water damage in a home or office can be frustrating, so we are always sympathetic about our clients’ situations and reassure them that we’ll take care of everything. Our professionalism and friendly demeanor help relieve a lot of stress for our customers, which they really appreciate.”
911 Remediation takes a full-service approach to remediation, from providing in-depth information before work begins to following up with clients after their projects are completed to make sure they’re satisfied. “By controlling every phase of remediation, we’re able to streamline the process and keep our customers well-informed,” says Mr. Gilad. “We combine high levels of professionalism and customer service to determine the best course of action for each job.”
“We’re a family-oriented company, and we treat each customer like they’re part of that family. Our clients’ health is our business, so we always make sure we’re there when they need us and do everything in our power to make their indoor environments safer and healthier.”
Serving Alameda, Contra Costa, San Francisco, Marin, San Mateo, Santa Clara, Napa, Solano & Sacramento Counties
Water & Fire Damage Restoration
Mold Inspection & Remediation
Air Duct Cleaning
Take simple steps to protect and preserve your belongings after a fire.
A good damage restoration contractor can save you a lot of time, money and hassle by salvaging, cleaning, and restoring items that other contractors may not know how to save, but even the best companies will leave some steps of the cleanup process...
"He was very thorough with explanations of what was going on and the mold testing process.""He educated me on the test and air quality. He taught me things I didn't know about mold."
"If they have an issue with mold, contact them.""I felt like he knew what he was talking about, and he knew where to find mold if there was any."
"I thought they were thorough, friendly, and neat. There wasn""It was a pretty dirty job, so they covered everything with plastic. They even wore booties over their shoes. They were conscientious and informative. It was a stressful and traumatic situation, and they were very thoughtful and empathetic."
"They're on time, they know what they're doing, and they have a fair price.""They are always available when I need them."
"They were timely, and I had no problems.""They do the job they say they're going to do."
"I would recommend their services.""They are professional, knowledgeable, and friendly."
"They were very competitive in price, and they got the job done on time.""I just thought that they had great pricing."
"They're efficient, knowledgeable, informative, and professional.""I think they're a prompt service."
"They handled my emergency pretty fast.""It was fast, and they gave me a lot of good information when they came."
"They had a very quick response time, they took the job seriously, and they got it completed quickly.""The swift response time, I've used them before for an emergency flood, and they arrived within 2 hours."
"They're responsible and easy to work with.""It's easy working with them."
"They are very professional.""I don't know the manager's name, but he was very friendly. I never had to come to the property. He sent the pictures to my cell phone. That was very helpful. "
"They're very professional.""They did the job pretty quickly."
"They're straightforward and honest.""The guy laid everything out for me. He gave me the best option even though it wasn't the most expensive, which I thought was pretty great."
"I highly recommend them over major competitors.""They were prompt, knowledgeable, their equipment was superior to the competitors, and they have more passion for their work."
"It was a pretty straightforward process, and it wasn't difficult to get things set up.""Mostly that it was not difficult to manage"
"They were better than I expected them to be.""They were on time, they did exactly what they agreed to do, and they worked with our insurance."
"They were nice, professional, and they explained everything very clearly.""They explained everything."
"They are great.""They were very thorough, and they did a great job."
"They're courteous and professional.""They're courteous and professional."