Question 1

How soon can you start my project?

Accepted Answer

It depends on the type of work, the size of the job and the time of year. We always try to accommodate our clients, but we’ll never rush a project just to fit in another job. We’ll give you a starting date for your project during the estimate phase.

Question 2

When you start my project, will you work continuously until it’s finished?

Accepted Answer

Absolutely. Our dedicated crew members see every project through to completion without jumping from job to job. Some of our employees provide specialty services like plumbing and electrical work, and they’ll move from project to project as their specialty is needed, but our superintendent and technicians will stay on your project until it’s finished.

Question 3

Will you work with my budget?

Accepted Answer

Yes. We’ll give you options for materials and do whatever it takes to complete your project within your budget.

Question 4

Will you take care of the permit process?

Accepted Answer

Yes. We’re a one-stop shop, which means we take care of everything from beginning to end, including obtaining any necessary permits.

Question 5

Do you guarantee your work?

Accepted Answer

Absolutely. We provide a one-year warranty on our workmanship and other specific warranties depending on the type of work and materials involved. We also use high-quality materials that are covered by manufacturers’ warranties for additional protection.

Question 6

Can you work on my house if it’s raining?

Accepted Answer

In most cases, yes. It depends on the weather and type of work we’re doing, but we can usually cover any open areas to keep out rain and continue working.

Question 7

Can I live in my house while it’s being remodeled?

Accepted Answer

It depends on the size of your remodeling project. Some projects will allow you to stay at home, but others are too disruptive. If we can guarantee your safety, you can stay in your home, but if we feel the jobsite isn’t safe for you, we’ll recommend staying somewhere else while work is underway.

Question 8

Do you keep a clean jobsite?

Accepted Answer

Yes. While we’re working, we put up plastic framing and plastic walls with viscose, which allows our workers to go in and out while protecting the rest of the house from construction dust. Also, we mask off certain areas with plastic and tape, organize and store any tools, remove excess materials, and clean up at the end of each workday.

Question 9

Can you help me with design ideas?

Accepted Answer

Absolutely. Our in-house interior designers can help you by using computer simulations and 3-D rendering. We have special software that combines four different platforms to make our renderings look highly realistic.

Question 10

Can you work with my architect?

Accepted Answer

Yes. We’ll meet with you and your architect to make sure the features you’re planning won’t make your project go over budget. We’ll also meet with your architect onsite during the project to make sure everything is going according to plan.

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