Question 1

Are you properly insured?

Accepted Answer

Yes, we’re completely insured and bonded. If you prefer, we can also offer additional insurance coverage for your event. It isn’t necessary, but some people like to have it to feel a little more secure.

Question 2

How do you handle pricing?

Accepted Answer

Our proposals are specific to the parameters of each job. We don’t just give an hourly rate or a sum total; rather, each price is based on a variety of factors specific to the event. Our proposals are very detailed because we want each customer to understand everything we’re providing.

Question 3

How should I go about tipping?

Accepted Answer

Many of our customers tip 15 percent based off the labor on the final bill, although some like to tip individual valets and other employees. When it comes to gratuity, all our tips are held by the event manager and split evenly among the staff at the end of the night.

Question 4

If it’s raining on the day of my event, can you provide a canopy or tent to keep my guests dry when they’re arriving or leaving?

Accepted Answer

Yes. On a rainy day, umbrella service is included for free. We have multiple types of umbrellas, tents and canopies, so however the location of your event is set up, we can provide what’s needed to keep your guests dry.

Question 5

Will your valets be able to drive my particular car?

Accepted Answer

Yes, our valets are trained to drive all vehicle makes and models.

Question 6

Do you do events at private residences?

Accepted Answer

Yes.

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