Diamond Certified Company Report

Kaljian Construction Inc.

Name: Kaljian Construction Inc.
Address: US
Telephone: (925) 243-7706
Rating: 9.4

(925) 243-7706

Contact

Diamond Certified Company Report

Kaljian Construction Inc.

(925) 243-7706

Contact

Diamond certified ratings dashboard

CUSTOMER SATISFACTION i

Customer LOYALTY i

Helpful Expertise i

Company Credentials i

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Phone SURVEY RESPONSES FROM 143 VERIFIED CUSTOMERS i

Danny W.

VERIFIED Kaljian Construction Inc. CUSTOMER

1 of 143

Quality 10

10 10

Loyalty Yes

CRITIQUE

They do good work, but at a premium. They are expensive but good.

They are reliable.

Tim S.

VERIFIED Kaljian Construction Inc. CUSTOMER

2 of 143

Quality 9

9 10

Loyalty Yes

CRITIQUE

He got the job done quickly.

Linda A.

VERIFIED Kaljian Construction Inc. CUSTOMER

3 of 143

Quality 9

9 10

Loyalty Yes

CRITIQUE

He is customer service oriented.

Robert answered all my questions very thoroughly, and he was patient with me.

Read All 143 Survey Responses at Ratings View

Diamond certified VIDEO PROFILE

Diamond certified company PROFILE

Robert Kaljian, Owner

Kaljian Construction Inc. provides a wide range of handyman/home repair and remodeling services for residential clients in Northern Contra Costa County. As a general contractor, the company is able to handle all types of construction projects, including kitchen, bathroom and complete interior house remodels; door, window and flooring installations; and more. Its handyman services extend to “anything my customers’ homes need,” says owner Robert Kaljian.

Mr. Kaljian operated a cabinet shop for 10 years before shifting his focus to home repair/remodeling and establishing Kaljian Construction. He’s been involved in construction since he was in high school, when he worked for a man who taught him the fundamentals of the trade. “I’ve always been mechanically inclined, but the knowledge I gained from that experience really sharpened my skills,” says Mr. Kaljian.

Kaljian Construction emphasizes the importance of preparation and meticulousness when working on its clients’ projects. “I firmly believe that if I always follow the same process, I’ll turn out good products,” says Mr. Kaljian. “Shortcuts don’t work in construction—there’s too much planning and skill involved. I take my time and make sure I have the right tools for the job at hand.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Kaljian Construction Inc.

COMPANY CONTACT

Kaljian Construction Inc.

(925) 243-7706

EMAIL
Map Hours Website

Service AREA

Northern Contra Costa County

SERVICES PERFORMED

Kitchens
Bathrooms
Electrical
Plumbing
Home Remodeling
Door Installation
General Contractor Services
Handyman Services

Company Name:	Kaljian Construction Inc.
Website:	www.kaljianconstruction.com
Phone Number:	(925) 243-7706
DCID Number:	DCID9253832947
Hours:	Mon – Fri: 8am – 6pm Sat: By Appointment
Areas Served:	Serving Northern Contra Costa County including cities of Clayton Valley, Diablo Valley, Martinez, Concord, Pleasant Hill, Pacheco, Lafayette, Moraga, Orinda, Alamo, Danville Walnut Creek, Rossmoor
Managers:	Robert Kaljian, Owner
Years in industry:	36
License:	808093
Insurance:	Liability Insurance
Founded:	2002
Areas of Expertise:	Kitchens, Bathrooms, Electrical, Plumbing, Home Remodeling, Door Installation, General Contractor Services, Handyman Services
Customer Type:	Residential

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Kaljian Construction Inc.

Company Profile

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Company Philosophy

“My approach to every job is simple: Do it once and do it right. I take great pride in my workmanship, and my detailed business approach is evident in the special care I show to each client’s property. Ultimately, I strive to use my decades of industry experience to ensure complete customer satisfaction.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for handyman/home repair companies that have earned the prestigious Diamond Certified award. For Kaljian Construction Inc., customer satisfaction has always been dependent on the company’s ability to effectively communicate with its clients throughout every phase of their projects. “We keep an open line of communication with our customers and provide them with the work they want, but we also know how to read between the lines of what they’re asking for,” explains owner Robert Kaljian. “By asking the right questions, we can often steer them toward the true finished products of their dreams.”

Kaljian Construction has been providing handyman/home repair and remodeling services for residential clients in Contra Costa County since 2002. As a general contractor, the company is able to handle all types of construction projects, including kitchen, bathroom, garage and whole house remodels; room additions; and door, window and flooring installations. “Also, our handyman services extend to anything our customers’ homes need,” adds Mr. Kaljian.

Unlike handyman/home repair companies that have to charge more for their services because they handle everything in-house, Kaljian Construction works with other contractors and subcontractors in order to stay price-competitive. Mr. Kaljian says this approach greatly benefits his clients in the long run. “With several dedicated professionals onsite comes several professional points of view during every phase of the process, which means the job gets completed quicker and more efficiently.”

Another distinctive feature of Kaljian Construction is its emphasis on owner involvement throughout every job–a hands-on approach that’s rarely seen in the handyman/home repair industry. “I don’t just bid the job and sit in my office–I’m very involved in the work,” says Mr. Kaljian. “My name is at stake on every project, so I make sure everything is done to the highest standards. I’m a very detail-oriented person, and that allows me to communicate with each client so they understand the whole project.”

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Industry Info

One of the quickest ways to transform a bathroom is to change the look of its walls. Before you choose paint, wallpaper, paneling or tile for a bathroom remodel, it’s important to remember that a bathroom wall covering must be able to stand up to moisture, heat and frequent cleaning. Mixing and matching materials for their different strengths is a good idea, especially if the room’s space is divided. Here are some tips to consider for three of the most common bathroom wall coverings:

Paint
Paint is the least expensive covering for bathroom walls and ceilings, and it’s also the easiest to change for aesthetic purposes. Besides choosing a color, you’ll also need to choose a finish type. Gloss and semi-gloss finishes work best in bathrooms because they repel water and clean easily. However, glossier paints exaggerate a wall’s lumps and bumps, so make sure you apply them to a flat, smooth surface.

Traditionally, alkyd (oil-based) paints outlast their latex (water-based) counterparts, but newer latex formulations rival alkyds for durability. Alkyds dry slowly and require paint thinner instead of soap and water for cleanup. Also, the use of alkyd paints is restricted in some parts of the United States due to environmental concerns. If the surface to be covered is tile, glass or porcelain, use epoxy paint instead.

Ceramic tile
Ceramic tile can be costly, but its advantages make it worth considering for at least some areas in your bathroom. It cleans easily, doesn’t fade or stain and, when installed correctly, is fully waterproof. Floor and wall tile comes glazed and unglazed, plain and patterned, and in an unlimited palette of colors. In addition to buying stock machine-finished tiles, you can purchase hand-painted tiles or design your own patterns. A common dimension for wall tiles is four- or six-inch squares, but many other sizes and shapes are available. You can apply ceramic tile to any drywall, plaster or plywood surface that’s smooth, sound and firm.

The Porcelain Enamel Institute (PEI) has developed a rating scale that can effectively guide you through the process of choosing the right ceramic tile for your particular application:

Class 1 (no foot traffic): Recommended for wall use only in residential and commercial applications.
Class 2 (light traffic): Recommended for both wall use and bathroom floor applications.
Class 3 (light to moderate traffic): Recommended for countertops, walls and floors that experience normal foot traffic.
Class 4 (moderate to heavy traffic): Recommended for all residential, medium commercial and light institutional applications.
Class 5 (heavy to extra heavy traffic): Recommended for all residential, heavy commercial and heavy institutional applications.

Glass block
Glass block is popular because of its sleek, modern look and ability to transmit light while preserving privacy. It can be used to create both walls and windows, but it’s very expensive compared to other materials—the cost can vary from $40 to $60 per square foot, depending on the complexity of the job, labor costs and type of block. Most glass block installations require mortar, so it’s best to hire a company with masonry capabilities to achieve the best results.

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Frequently Asked Questions

Q: How long will my project take to complete?

A: It depends on the project, but we always give our clients realistic timeframes instead of just telling them what they want to hear. We prepare them for the entire process by explaining what time we’re going to arrive every day, how many days a week we’ll be onsite, what the flow of the job will be and so forth. Keeping our clients informed prevents a lot of misunderstandings.

Q: Do you work with subcontractors?

A: Yes, but we’re in charge of everything on the jobsite, so you’ll only have to deal with one person. We answer for all our subcontractors and stand behind their work.

Q: Can you do my project in phases if I need to control my budget?

A: Absolutely. We can help you prioritize the work by pointing out critical portions that should be handled immediately and less critical portions that can wait. If our initial bid exceeds your budget, let us know and we’ll work out a plan.

Q: Will you take special care when working on my property?

A: Yes. We take a great amount of pride in our workmanship, so we always take special care of our clients’ properties. We go above and beyond what’s necessary to ensure complete customer satisfaction.

Q: Do you provide free estimates?

A: Yes. You can even go to our website and fill out a request form if you’d prefer. Once you describe your project, we’ll contact you at your convenience and set up a time to conduct a free estimate.

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SELECTED PHOTOS FROM Kaljian Construction Inc.

Kaljian Construction Inc. recently completed this bathroom remodel project.
Bathroom renovation with laminate floor (Orinda)
Condo remodel with tile floor and carpet replacement
New oak front entry (Moraga)
Oak entry with leaded glass side lights (Moraga)
Ceramic tile floor (Pleasant Hill)
Cherry cabinets
Oak front entry
Cherry bypass closet doors
Laminate floor
Solid cherry kitchen with tile floor
Bathroom with curved marble corner seat
Leaded oak entry interior and crown molding
Oak cabinet (adult height) with cultured marble top
Oak entry with obscured glass
Custom cherry kitchen (Walnut Creek)
Custom shower enclosure

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Robert Kaljian

Expert CONTRIBUTOR PROFILE

Robert Kaljian is owner of Kaljian Construction Inc., a Diamond Certified company. He can be reached at (925) 243-7706 or by email.

Robert Kaljian: A Natural Builder

By James Florence, Diamond Certified Resource Reporter

CONCORD — For Robert Kaljian, a career in the construction industry was a natural fit. “I started doing construction work back in high school,” he remembers. “It came pretty naturally to me. I particularly enjoyed the process of diagnosing and solving problems.” Later, Robert ran a cabinet shop where he designed, built and sold custom cabinetry. However, as time went on, he began to think bigger. “I started to get more interested in trades like electrical and plumbing. In 2002, I got my contractor’s license and started doing home remodeling. In recent years, I’ve pared down the business to focus more on bathroom and kitchen remodeling, as well as handyman work.”

Today, as owner of Kaljian Construction Inc., Robert says his favorite part of his job is making his customers happy. “I enjoy helping my clients realize their visions and seeing them happy with their finished products. When I stop by a few months later and they’re still happy with what we did for them, it’s a very satisfying feeling.”

A resident of Clayton, Robert spends his time outside of work on a variety of active pastimes. “I enjoy being out and about, whether that’s mountain biking, skiing at Tahoe or going to concerts,” he details. “Skiing is probably my biggest hobby—I try to hit the slopes as much as I can during the season.”

In regard to his professional career, Robert credits much of his success to careful attention to detail. “When you pay attention to detail, it makes for a better-than-average result,” he affirms. “I learned a lot about that back when I was making custom cabinets. From the design to the actual construction, it required a lot of precision to ensure the final product turned out correct. I think the same principle applies to customer service—when you’re proactive about communication and planning, it makes the customer a lot happier.”

When asked the first thing he’d do if he were to retire tomorrow, Robert says he’d head to Lake Tahoe. “I spend a lot of time at Tahoe in the winter, but I’m not able to get up there as much during the summer because it’s my busiest season. So, if I were to retire tomorrow, I’d probably rent a cabin and go enjoy Tahoe for a couple of weeks.”

Ask Me Anything!

Q: Are you an early bird or a night owl?

A: An early bird.

Q: What’s your favorite venue for food and live music?

A: Lucca Bar & Grill in Benicia. They have a great beer garden and great live music.

Q: What was your first concert?

A: Probably New Riders of the Purple Sage or Commander Cody. That goes way back!

Q: If you could travel anywhere in the world, where would you go?

A: Thailand. I’m actually going there later this summer.

Q: What’s your favorite snack?

A: Fruits, vegetables and nuts. I like to eat healthy.

Expert articles

The Best Place to Get Home Remodeling Products

By Robert Kaljian of
Kaljian Construction Inc.

CONCORD — When buying products and materials for a home remodeling project, most homeowners assume they should go to their local home improvement stores. In reality, when it comes to remodeling, home improvement stores are more like convenience stores. Since they have a lot of everything, you’re getting the convenience of one-stop shopping. However, convenience doesn’t equal quality, and this is certainly the case with products sold at home improvement stores.

If you’re looking for quality, it’s better to do your shopping at specialty stores—outlets that specialize in specific kinds of fixtures, appliances and materials. For example, a plumbing supply store provides toilets, sink/shower fixtures, water heaters and other plumbing products. Since specialty stores focus on specific product types, they offer a wider variety of options than home improvement stores. They’re also more concerned about quality, so they only sell products that are designed to last.

Another advantage of going to a specialty store is the high level of service you’re likely to receive. Whereas salespeople at home improvement stores often have a superficial level of product knowledge, sales reps at specialty stores are literally experts in the products they’re selling. By getting educated advice on your purchase, you can be sure you’re getting a quality product that fits your needs.

It’s important to note that shopping at specialty stores requires a greater time commitment, as you’ll need to visit multiple locations as opposed to one. You’ll also likely spend a bit more money. However, considering the superior product quality and insightful service you’ll receive, it’ll be well worth the additional time and expense. Best of all, it’ll give you greater confidence in the long-term integrity of your remodeling project.
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Expert video tip

Video: Where to Buy Home Improvement Products

With Robert Kaljian of
Kaljian Construction Inc.

Complete Video Transcription:

CONCORD — Host, Sarah Rutan: When purchasing products for a remodeling project, knowing where to shop can make all the difference in the value you receive. Today we’re in Concord with Diamond Certified Expert Contributor Robert Kaljian of Kaljian Construction to learn more.

Diamond Certified Expert Contributor, Robert Kaljian: When starting your home improvement projects, I highly recommend going to the specialty stores for your plumbing and lighting fixtures. You’ll be dealing with experts in their field, and a much better value for your money than going to some of the larger box improvement stores.

Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.
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Kaljian Construction Inc. WEBSITE AND EXTERNAL FEED

COMPANY WEBSITE

www.kaljianconstruction.com

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