Diamond Certified Company Report

Greenwood Electric, Inc.

Diamond Certified Company Report

Greenwood Electric, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 186 VERIFIED CUSTOMERS i

N. N. L. .

VERIFIED Greenwood Electric, Inc. CUSTOMER

1 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They've been great for us on specialized electrical jobs. We have a 3-way converter system and they're the only ones who know how to work on it.

I like that Joe will call me directly.

Rex S.

VERIFIED Greenwood Electric, Inc. CUSTOMER

2 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that Joe at Greenwood Electric is fair, straightforward, and he always gets the job done.

I liked the quality of the work. They came in, got the job done, and there were no issues after that.

David W.

VERIFIED Greenwood Electric, Inc. CUSTOMER

3 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're trustworthy, provide quality work, and they're good people.

You know what you're getting.

Read All 186 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Joseph A. Greenwood, Owner

Greenwood Electric, Inc. is a full-service electrical contractor that offers repairs, reworks, and new installations to residential and commercial clients throughout the Greater Bay Area. Its services include indoor and outdoor lighting design and installation, and it can also install solar systems, telephone and network cabling, and wiring for hot tubs and spas.

Owner and founder Joseph Greenwood’s industry experience dates back to 1978. Mr. Greenwood started Greenwood Electric in 1991 to lend his expertise to electrical projects and work directly with local homeowners and other contractors. He says his San Rafael-based business prides itself on delivering professional, reliable and courteous electrical service.

Greenwood Electric’s commercial services cover everything from restaurant and retail space remodeling to pipe bending. The company’s repertoire also includes tenant improvements, safety inspections, troubleshooting, complete wiring for new construction and re-wiring for existing structures. For the convenience of its customers, it offers free estimates and accommodates work schedules as much as possible. 

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Greenwood Electric, Inc.

COMPANY CONTACT
Service AREA

Marin County
Novato
San Rafael
Mill Valley
San Anselmo
Ross
Tiburon
Larkspur
Corte Madera
Sausalito

Get Directions
SERVICES PERFORMED

Bathroom & Ceiling Fans
Circuit Add-Ons & Repairs
New Home & Remodel Electric
Outdoor Lighting
Solar System Installation
Safety Inspection
Tenant Improvements
Troubleshooting
Lighting Design and Electrical Installation

BRANDS Supported
  • Lutron

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Greenwood Electric, Inc.

Company Profile

Greenwood Electric, Inc. is a full-service electrical contractor that offers repairs, reworks, and new installations to residential and commercial clients throughout the Greater Bay Area. Its services include indoor and outdoor lighting design and installation, and it can also install solar systems, telephone and network cabling, and wiring for hot tubs and spas.

Owner and founder Joseph Greenwood’s industry experience dates back to 1978. Mr. Greenwood started Greenwood Electric in 1991 to lend his expertise to electrical projects and work directly with local homeowners and other contractors. He says his San Rafael-based business prides itself on delivering professional, reliable and courteous electrical service.

Greenwood Electric’s commercial services cover everything from restaurant and retail space remodeling to pipe bending. The company’s repertoire also includes tenant improvements, safety inspections, troubleshooting, complete wiring for new construction and re-wiring for existing structures. For the convenience of its customers, it offers free estimates and accommodates work schedules as much as possible. 

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Company Philosophy

"We strongly believe in the concept of ‘service after the sale.' We make it a point to follow up with our customers to ensure everything meets their expectations. We quickly return calls and resolve any problems that arise. We want our customers to know they can rely on us to keep all our promises, even after the job is done."

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Comparative Summary

Greenwood Electric, Inc. is a full-service electrical contractor that specializes in lighting design and electrical installation for small businesses and residential clients. “We do everything from installing light switches in receptacles to rewiring 100,000-square-foot buildings,” says owner Joseph Greenwood. Because of its expertise and reputation, Greenwood Electric has been cited by several communities for excellent work and has been nominated as a preferred contractor in Ross, Piedmont, Fairfax, and San Anselmo.

Service and quality control are cornerstones of Greenwood Electric’s business philosophy. “I was raised with old school values,” says Mr. Greenwood. “I understand people are spending money to buy our services, so I want to make sure they’re as satisfied as they can possibly be.”

Mr. Greenwood says his company takes good care of its clients. “We show up on time and follow up throughout projects. Clients know I’m always around–I may have another electrician on a particular job, but I’ll make regular calls to check in on the customer and make sure the work is going smoothly.” After a project is finished and an invoice goes out, Greenwood Electric continues its follow-up to make sure clients are pleased with the job in every way.

Mr. Greenwood believes in providing personalized customer service that transcends normal expectations. “I’ll provide free designs for clients,” he explains, “and I can steer them in the right direction if they need other consultants. I’ve been in the construction business since 1978, and I have a wide array of contacts who are all good people.”

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Industry Info

To find a good electrical contractor, talk to people who have had work done on their homes or businesses. “Ask if they liked the company and if they’d hire it again,” advises Joseph Greenwood, owner of Greenwood Electric, Inc. “If they say they would, I’d make the call.”

Check with objective ratings services to determine if the company has a good reputation. “Take a look at businesses that have been around for a while,” says Mr. Greenwood. “The ones that have their names on their trucks are usually legitimate.” Always check with the California State Licensing Board to make sure the company you’re hiring holds an active license and is bonded and insured.

Once you choose an experienced electrical contractor with whom you feel comfortable, consider them a valuable source of information regarding household safety, conserving energy and saving money on your electric bill. Take the following tips as a starting point:

• Schedule a professional electrical audit to determine ways to save energy and money and uncover any safety hazards before they become a problem.
• Always check to make sure the GFI (Ground Fault Circuit Interrupter) receptacles in your kitchen and bathroom are operating correctly. GFIs are designed to prevent electrical shocks in wet locations.
• Change the batteries in your smoke detectors twice a year—during Daylight Savings Time in the spring and Pacific Standard Time in the fall.
• Use plug strips for phantom loads. For example, if you have a stereo or television that’s plugged into a strip, you can simply turn the strip off and eliminate phantom loads. Over time, this can add up to significant savings on your electric bill.
• In each room of the house, install one switch that controls all the phantom loads in that room.
• Put a dimmer on a light switch to save 10 percent on the light’s energy output.

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Frequently Asked Questions

Q: How soon can you start a job?

A: Usually, we can start almost immediately.

Q: How much will it cost?

A: It depends on the scope of the job. Our rate is $90 an hour, and we bid the work based on that rate plus the cost of the materials.

Q: Do you ever recommend that customers buy their own materials?

A: Because there are so many necessary parts, I don’t usually recommend it unless they have some knowledge of electrical work. However, I’ll work with them if they choose to buy the materials themselves.

Q: How long does a job usually take?

A: It depends on the job. With more than 30 years of experience, I’m very good at accurately estimating time and cost. We run our business based on rigorous honesty, so I tell people the truth about how much time it’s going to take.

Q: Do you give any discounts?

A: We give a senior citizen discount and a discount to anybody who mentions Diamond Certified.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Joe Greenwood

Expert CONTRIBUTOR PROFILE
  • Joe Greenwood is a 34-year veteran of the electrical trade and owner of Greenwood Electric, Inc., a Diamond Certified company since 2010. He can be reached at (415) 742-1947.

Joe Greenwood: An Electric Opportunity

By James Florence, Diamond Certified Expert Reporter

SAN RAPHAEL — While working as a laborer on a construction site, Joe Greenwood was presented with an unexpected opportunity that eventually led to a lifelong career. “When I was 18 years old, I was working for a general contractor as a jack-of-all-trades, doing everything from painting to carpentry,” he remembers. “One day, we had an electrician on site—a man I knew from church named Al. Out of the blue, Al asked if I’d be interested in apprenticing with him to learn to be an electrician. I replied, ‘Sure, I’d love to.’”

Following his apprenticeship, Joe gained further experience by consecutively working for three different electrical contractors. While most people would’ve struck out on their own at this point, Joe instead decided to increase the depth of his industry knowledge through formal education. “I was thinking about going into lighting design and sales, so I went back to college and majored in managerial psychology,” he explains. “After earning my degree, I considered going back to get my master’s degree, but I was so wiped out from the previous couple of years that I decided to take a break from school. Soon after, I got my license and started my own electrical company in 1991.”

Today, as owner of Greenwood Electric, Inc., Joe says his favorite part of his job is giving people a better impression of his industry. “Like many trades, the electrical industry often gets a bad reputation, which is why I love working with my customers and gaining their trust. By providing excellent service, I hope to leave each of my clients with a positive feeling about their interaction with my company.”

A lifelong resident of Marin County (where he lives with his wife, Cara), Joe expresses his appreciation for the well-rounded character of the Bay Area. “I like living in the San Francisco Bay Area,” he affirms. “It’s diverse and forward-thinking, and there’s always something going on.”

Outside of work, Joe spends as much time as possible at high altitudes. “I’m a pilot and fly as often as I can—usually on the weekends, but sometimes during the week if I get a chance,” he explains. “I fly both a single-engine and multi-engine airplane, and I’m currently in the process of earning my commercial rating.” Joe also enjoys playing golf, going on mountain hikes with his dog, Beau, and hanging out with family and friends.

In regard to his personal career, Joe espouses the importance of taking care of both his customers and himself. “I treat my customers the way I’d want to be treated, which is why I make it a priority to return phone calls, listen to their needs and give them what they want,” he says. “However, I also make it a point to take care of myself. Running a small business is pretty much non-stop, but there are times when I need to take a break and re-energize. That way, I can make sure I have enough energy to give my customers the best possible service.”

When asked the first thing he’d do if he could retire tomorrow, Joe says he’d take his aviation avocation to new heights. “After I earn my commercial rating, the next thing I want to do is become a Certified Flight Instructor and get into teaching. So, if I were to retire tomorrow, I’d probably redirect all my efforts toward that goal and start passing my piloting knowledge and experience onto others.”

Ask Me Anything!

Q: What’s your favorite local restaurant?
A: Sorella Caffe in Fairfax.

Q: What’s your earliest memory?
A: JFK’s assassination. I was six years old, and I remember it had a big impact on everyone around me.

Q: What’s your favorite thing to do on a rainy day?
A: Watch a movie.

Q: Who’s your favorite actor?
A: Robert Duvall.

Q: What were you most known for in high school?
A: Being a very social guy, as well as playing brass instruments in the school band.

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Expert articles
  • A Foolproof Way to Reset a Circuit Breaker

    SAN RAFAEL — A common electrical issue is when the power goes out in a certain area of the home. More often than not, this is due to a tripped circuit breaker, which is something you can easily fix yourself by going out to your breaker box and resetting the breaker in question.

    This may sound simple, but in some instances, it can get more complicated than you might expect. Consider the following scenario: You reset the circuit breaker and the power doesn’t come back on, but when an electrician comes out and resets it, the power “magically” returns, leaving you scratching your head. In most cases, the problem is the circuit breakers weren’t labeled properly, which caused you to mistakenly reset the wrong one. It’s an easy mistake to make, but it’s also an expensive one because it results in an unnecessary service fee.

    Fortunately, there’s a simple way to avoid this error: reset all of your circuit breakers. After turning them all off, wait until you hear a mechanical click and then turn them back on. By resetting all of your breakers, you rule out the possibility of mistakenly resetting the wrong one. If you still don’t have power after attempting this step, it’s time to call an electrician.

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Expert video tip
  • Video: Troubleshooting a Power Outage

    Complete Video Transcription:

    SAN RAFAEL — Host, Sarah Rutan: In the event of a power outage, there’s a simple way to test if the cause was a tripped circuit breaker. Today we’re in San Rafael with Diamond Certified Expert Contributor Joe Greenwood of Greenwood Electric to learn more about this useful method.

    Diamond Certified Expert Contributor, Joe Greenwood: Okay, so, today what I’d like to suggest is how to troubleshoot a circuit breaker or a faulted circuit. Often, we get phone calls from people, their kitchen doesn’t work, their refrigerator’s out or the receptacles in their bedroom don’t work, and they say that they’ve actually checked the circuit breaker and then we go out there and we have to reset the circuit breaker and it comes magically back on.

    So, what I like to suggest to people before we come out, and it saves them the cost of a service call, is to go to all your circuit breakers if you have something that’s off. If it’s not labeled, turn them all, all the way off until you hear a mechanical click. Then, turn them back on and when you feel a mechanical click, then the circuit breaker has re – reengineered itself, it’s back on. Then, you can test your power. If you still don’t have power after doing that, then give us a call.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Greenwood Electric, Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Greenwood Electric, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 186 VERIFIED CUSTOMERS i
Greenwood Electric, Inc. : Average 9.4 out of 10 based on 186 unique customer surveys of customer satisfaction.

N. N. L. .

VERIFIED Greenwood Electric, Inc. CUSTOMER

1 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They've been great for us on specialized electrical jobs. We have a 3-way converter system and they're the only ones who know how to work on it.

I like that Joe will call me directly.

Rex S.

VERIFIED Greenwood Electric, Inc. CUSTOMER

2 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that Joe at Greenwood Electric is fair, straightforward, and he always gets the job done.

I liked the quality of the work. They came in, got the job done, and there were no issues after that.

David W.

VERIFIED Greenwood Electric, Inc. CUSTOMER

3 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're trustworthy, provide quality work, and they're good people.

You know what you're getting.

Steve L.

VERIFIED Greenwood Electric, Inc. CUSTOMER

4 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are fair, good, and Joe is a great guy.

The quality of service, knowledge, and expertise

Patti M.

VERIFIED Greenwood Electric, Inc. CUSTOMER

5 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are extremely competent, reliable, and will stay with the problem until it is resolved. They are very professional.

I have used them a number of times and they always send the same technician. I like the consistency as he knows the history of what has and has not worked in the past.

Theresa M.

VERIFIED Greenwood Electric, Inc. CUSTOMER

6 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd probably tell them that they were recommended to me by Joe Brown, and they live up to that. They're solid, not the cheapest around, but they do things entirely to code, and they know what they're doing.

The stuff was done right, which is so important.

Beverly S.

VERIFIED Greenwood Electric, Inc. CUSTOMER

7 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is a good company.

They are a good company, reliable, and they do a good job.

Carol C.

VERIFIED Greenwood Electric, Inc. CUSTOMER

8 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are honest, responsive, and reliable.

Their honesty

Anne K.

VERIFIED Greenwood Electric, Inc. CUSTOMER

9 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They would be wise to use Greenwood Electric.

Their expertise and experience

William B.

VERIFIED Greenwood Electric, Inc. CUSTOMER

10 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are terrific.

They cared about what they are doing. It was a great experience. I couldn't ask for more.

Esther R.

VERIFIED Greenwood Electric, Inc. CUSTOMER

11 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was pleased with the service.

I like that they got the job done.

Janaki R.

VERIFIED Greenwood Electric, Inc. CUSTOMER

12 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They gave excellent service.

They really knew what they were doing. They were able to pinpoint the problem and solve it easily without any hassle for me.

Eric B.

VERIFIED Greenwood Electric, Inc. CUSTOMER

13 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very pleasant people to deal with both on phone and in person. Their technicians are great, friendly, neat and clean, and they do nice work. Basically, they do what they say they will do and they get the job done.

When I dealt with the owner, Joseph, he was straight-up and honest, he worked as fast as he could, and communicated well.

Beth J.

VERIFIED Greenwood Electric, Inc. CUSTOMER

14 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, explained the service, cost, and the timeframe when everything would be done. They also cleaned up after themselves.

Their explanation of my vision and what had to be done, they explained it very well and I went along with their recommendations. As with every project, you know you aren't quite sure until you get it started and then you're dumb. Everything was done very well.

John S.

VERIFIED Greenwood Electric, Inc. CUSTOMER

15 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

That you can trust them

They know what they are doing.

Eileen K.

VERIFIED Greenwood Electric, Inc. CUSTOMER

16 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very efficient, they got the job done fast, and I thought their price was very good.

He was efficient, he seemed to know what he was doing, and he was a very nice person. He did the job well and I was very impressed.

Arlene H.

VERIFIED Greenwood Electric, Inc. CUSTOMER

17 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very professional, cost-effective, and extremely competent.

The personnel, everyone who I've met and dealt with are great.

Betty B.

VERIFIED Greenwood Electric, Inc. CUSTOMER

18 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're super. They are always very punctual, the work that they promise to do is done, and I am very satisfied.

At first, I had a problem and none of the companies I called would answer their phones. Greenwood answered, and they were here within the hour to take care of my problem.

Beverly C.

VERIFIED Greenwood Electric, Inc. CUSTOMER

19 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

I worked directly with Mr. Greenwood on my house, and I like that he does have that personal touch with his clients. He is knowledgeable, well-educated, personable, and respectful. He was able to explain to me what I needed, and he diagnosed where the wiring should have been installed initially. Then he fixed it. It was an absolute pleasure to have him in my home, and I hope he is able to see me personally the next time I use their services.

What I liked was Mr. Greenwood's knowledge and his personal touch.

Bill A.

VERIFIED Greenwood Electric, Inc. CUSTOMER

20 of 186

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are prompt and they know what they're doing. They have good follow-through when they say they will, and they keep their appointments. Nothing but excellent service, and it is very easy to work with them.

They knew what they were doing, and promptly completed the work.

Read All 186 Survey Responses at Ratings View