Things to Ask References of Siding Installation Companies


It’s best to choose a Diamond Certified siding contractor because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality contractor work, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

If you can’t locate a Diamond Certified siding contractor within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your siding contractor. Keep in mind, though, that references provided to you by the siding contractor are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  • What type of new home siding siding project did you hire this local siding contractor to complete?
  • Did the home siding contractor you hired clean up after completing the job?
  • Did the siding contractor provide answers to questions to your satisfaction?
  • Were there any unexpected costs? If so, what?
  • Would you recommend this siding contractor to your family and friends?
  • Did they finish the siding contract job on time?
  • Do you feel like the siding contractor charged a fair price for the quality of the work?
  • Were you satisfied with the service from the (siding contractor name)?
  • Did the siding contractor show up on time?
  • Did the siding contractor seem receptive to your input?
  • If you need a siding contractor in the future, will you consider hiring this general contractor?