Questions to Ask a Roofing Contractor’s References
Photo: Ross Roofing & Construction, Inc.
When requesting a list of references from a roofing contractor, make sure you get all the information you need.
Most importantly, you should specifically ask for a list of the company’s 10 most recent customers. That way, they won’t only give you the names of customers whom they know were satisfied.
Here are some questions to ask a roofing company’s references:
- Were you satisfied with the roof installation and the customer service from the company?
- What was the type and scope of job they did for you (reroofing/roof replacement, roof repair, roof weatherproofing, roof leak repairs, etc.)?
- Did the contractor complete the work on time?
- Did the contractor keep you up-to-date on the status of the project?
- Were there unexpected costs? If so, what were they for and were they avoidable?
- If you live in a smaller town, did the roofers charge extra to travel to your home?
- Did the technicians show up on time?
- Did the employees clean up after finishing the installation?
- If you need a new roof or roof repairs in the future, would you use this contractor again?
- Would you recommend them to friends or family?
- Can I visit your home to see the completed roof installation or roof repairs?
If you’re looking for further assurance of a quality hire, consider choosing a Diamond Certified roofer. All Diamond Certified companies have passed an in-depth rating process that most other companies can’t pass. Diamond Certified reports are available online for all certified companies. You’ll never be fooled by fake reviews because all research is performed in live telephone interviews of actual customers. That’s why you’ll have confidence when you use Diamond Certified to find your roofing contractor.
Use Diamond Certified Resource to find top rated companies.
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