Ryan & Ryan Construction, Inc.

Ryan & Ryan Construction, Inc.: Average 9.5 out of 10 based on 69 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Atef A. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very efficient and on time. Their prices are reasonable."

"They are very knowledgeable and upfront. They don't mislead you."

Melanie P. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very thorough and very clean. They do the job right."

"They always clean up."

Joel A. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He is the best person I have ever worked with."

"His personality, he works with me not against me."

John G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a '10'."

"They are always on time and the boss is there and he has good workers."

Mario D. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very service-oriented, they do a great job, and they have very good customer service."

"Their quality of work, they are personable, and their customer service is great. They were here when they were supposed to be. They did the job and they were fast."

Mary C. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly. If you want to ask them questions, they will answer them honestly. They clean up everything and they never leave a mess. He did a beautiful job. I would recommend them."

"I couldn't ask for anything better. They did a beautiful job. They were honest about the price they charged me."

Matt B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I don't know. I have no idea."

"The work that they did was really good."

Owen S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Efficient, thorough, and really good work"

"The way they did the job"

Ray V. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are number '1' and I have nothing but high regards for their organization."

"The service and the people are good."

Sergio G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very nice and clean. They do their work perfectly."

"They are very efficient. They do the work and they clean up."

F.B.N. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like everything about them. They do a good job. I have used them several times."

S.O.N. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing and had great customer service. They touched base with me everyday and gave me progress reports about the job via e-mail. They also sent me photos of the project as things were completed. This was a very complicated job, but they came through."

Bob P. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very personalized, as far as giving me information about what I needed done. I would have one idea and they would come up with other ideas that were more feasible for what I wanted. They have done five different jobs for me already."

Cindy A. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"So many contractors don't respond properly or follow up. Ryan & Ryan followed up immediately. During the initial process of the project and during the bid, they answered any questions that I had. Once the job started, they answered any questions that I had. I did some add-ons to the original scope of work and they got me bids and quotes very quickly. They provided me with a lot of information and they were very knowledgeable about their industry. I felt confident in their capabilities. They were very professional."

Connie H. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They finished it quickly, they did it right, and they told me what problems I had."

Ellen M. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional. They are actually coming out on Monday to start another project for us."

Florence R. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They said they were going to come and they did. They did my painting. They did a nice job. They were always on time and very nice. "

Jeff Y. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service and follow-up were excellent. They were very easy to work with. Everything was done right."

John C. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of their work. Also, they were very cordial. They made me feel at home with them. They were a family owned operation. I enjoyed that."

Kevin R. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their looks and their quality"

Linda H. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were a couple of things. I have learned by experience to look for someone who is Diamond Certified. I wanted local people because I believe in supporting the local economy. They have done houses for some of the people I went to school with. They have a good reputation. They worked with me. They were sensitive to what I wanted. If I wanted to change something, they were right on it. They listened to me. They had very well trained and qualified people."

Maria F. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out when they said they would for the estimate. They cleaned everything up. They did a very good job. We called them back because we thought there was a leak in our roof, but the leak was coming from our windows. They caulked all of our windows for us, which wasn't even part of the job. The windows weren't their work. They caulked them at no charge for us. I thought that was very nice of them."

Mario D. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. They were on top of the quoted timeline. They brought it in on budget. There was no hassle. It was easy to work with them."

Rich J. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to work with."

Shauna L. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They listened to my ideas and they had great input. They met all of my needs. They were very receptive to changes. Both Chad and Gary were pleasant and easy to work with. I had them in my house for three months. It was a pleasant experience. I'm just waiting for the money to have them do another project."

Steve J. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stuck to their price. If there was a problem, they worked it out smoothly. They were very personable and established a great personal rapport."

Tim H. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked their flexibility in working with us. They were very accommodating with time and with doing things the way we wanted them done."

C.R.C.G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism and the follow-up they did."

C.R. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They follow through when they tell you something. I've used them three times. Each time they were perfect. Every time they came in under budget, which is very rare with contractors."

F.B.N. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and they got they got the job done quickly."

Bob P. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality, they did everything to my satisfaction. Everything was done well."

Bob B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. They were very clear about what they were doing and they did it well. The communication was wonderful. If they saw things that needed changing, they always contacted me immediately. I was always happy with their suggestions. I liked that they did that. It showed me that they cared about how things really looked and that they were not just doing a job. We were able to sell the home quickly because they worked so hard. They did a great job."

Chris T. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly."

Diane B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they explained everything to me. They told me what everything would cost. They even helped me save money."

Ed H. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were prompt. They gave me good advice and they used an excellent product to paint the house."

Frank Q. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're fantastic. I never have any problems with them."

Gus G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time and on budget. They are good guys who are trustworthy. I think they are interested in keeping the integrity of the company."

James C. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they were going to do."

John G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their completeness, they understood what I was talking about. Also, they had good ideas and options about how to get what I wanted done."

Julie W. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They follow up with everything and keep in contact with me. Phone communication is the most important thing for me. "

Kevin L. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality is just great."

Marvin S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do and they charged what they said they would charge. Our fence looks fine. "

Mary H. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. They came right out. I felt that they took pride in their work."

Michael E. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were thorough. The quality of their workmanship was more superior than any other company that I have used."

Mike G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they treated me, they made me feel important. They really worked with me and they were very patient. I changed my mind a lot and they were so obliging. They were easy to work with. I am in that kind of business, so I know what they had to go through. They were just great."

Mike W. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very personable. I felt that they were honest and had integrity. I've dealt with contractors in the past who jerked me around. I didn't feel like I was jerked around by them. The job was done on time. My wife and I were pretty satisfied with the job."

Roger R. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest and easy to work with. They were good guys. We liked them. They were good to work with."

Steve A. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The professionalism on the job"

Tony S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive."

Vince L. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There's a certain comfort level with them. They did a fantastic job. "

Yolanda G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really good. They showed up on time. I kept changing my mind, but they worked with me. They were right there with me. They were very pleasant. Also, they came out right away when I phoned in with some follow-up work."

Cecile M. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are efficient. Once they start a job, they stay on it until it is finished. Their employees are totally friendly and always greet the homeowner or whoever hires them."

"They are very responsive. If there is a problem, they address it upfront instead of trying to hide it. They are totally reliable and they do a great job."

Bret B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Cleanliness, and they were on time."

Heather M. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everyone I came in contact with was personable, upfront, and knowledgeable."

Jackie V. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They listened to our complaints and our needs. They didn't try to tell us what to do. They really tried to do things our way. "

Karen H. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt, reliable, and they did good work. Their attitude and willingness to come out and correct something that hadn't been done right was wonderful."

Sylvia R. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their willingness to correct the things I found that I wasn't happy with. They were very clean. Their workmen were very prompt. They were patient in assisting me towards personal satisfaction with the project. They advised me on my purchases. They didn't pressure me to purchase the most expensive product and they advised me about the quality of each one. They were very helpful. They were very professional. It was the best remodel experience I have ever had. They had top quality workers. They were trustworthy. Their price was right. They were not gougers. I was ninety-eight percent satisfied with them."

Gene R. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very professional. They seemed to know what they were doing. The overall quality was great."

Jessie A. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very communicative and reliable."

Rebecca S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Once you have clear communication about what you expect, you don't have to oversee them."

Robbie S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did a great job for us. Their subcontractors did a great job. Their communication about scheduling could be better. It was hard to tell when someone would be coming in."

"Chad was very knowledgeable and he gave a lot of suggestions about what we could do with the place. They got the work done that they said they would and it was good quality."

James G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Overall, I was happy with their work."

Wen J. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

D.B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get a hold of. They handled any problems that we had."

Theresa S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were polite and neat. They did a good job."

Bob G. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It was easy to work with him because he lived right next door."

Ed S. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were easy to get a hold of."

John B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The actual quality of the work was very high. "

Simon B. Verified Ryan & Ryan Construction, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I feel pretty neutral about them."

Ryan & Ryan Construction, Inc.

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