Independently Rated Highest in Quality
S e v e n t h
Consecutive Year
Originally Earned:
February 2010
We declare that Pacific Coast Termite HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1624
(877) 616-9421
(510) 621-3974

Pacific Coast Termite is a family-owned and operated business that uses orange oil and other environmentally-friendly products to rid homes of destructive, unwanted pests. The company serves residential and commercial clients throughout Northern California, and it also has offices in Southern California and the Central Valley. In addition to handling infestation removal, it offers preventive pest control treatments to help defend against future invasions.

Pacific Coast Termite uses only Green methods and products that protect homeowners and the environment. It specializes in the use of XT-2000® Orange Oil, a naturally occurring essential oil that’s made from orange rinds and contains an active ingredient called d-limonene. According to the company, when orange oil is injected directly into infested areas, it eradicates termites and their eggs on contact.

Pacific Coast Termite also offers alternative pest control products, including Bora-Care®, an eco-friendly liquid formulated for the interior and exterior control of subterranean termites, drywood termites, Formosan termites, wood destroying beetles, and decay fungi. The company’s inspectors provide complimentary, thorough inspections of buildings and homes, detailed reports of their findings, and recommendations for treatment and pricing. 

Company Philosophy

“We pride ourselves on our professionalism and our environmental approach to termite and pest removal. We respect our customers’ homes and take care to protect their belongings while we work. Our goal is to offer our customers thorough, effective termite and pest control by using the most advanced techniques and methods available and providing the utmost in professional service.”

Serving Northern California

Free Inspection & Estimates
Termite, Pest & Rodent Control
Pest Control Insulation

Comparative Summary

Pacific Coast Termite’s Northern California branch is dedicated to providing environmentally-safe techniques to protect customers’ homes or businesses from wood-devouring pests. The firm uses two chief products: one made of borate compound, which is benign to humans and pre-treats wood to make it resistant to termites and other pests; and one made of orange oil, which is derived from...

Frequently Asked Questions

Q: How do I know if I have a termite problem?
A: "You may see swarms of flying insects both inside and outside your house, usually in the spring. After swarming, the termites shed their paper-like wings and you may find them on windowsills, counters or floors. Tiny holes in wood, small pile...
Q: How do I prevent termites?
A: "Schedule regular home inspections by pest control specialists and pre-treat the wood in your building. Also, keep the house and foundation dry and caulk around windows and doors—termites love moist environments. Keep your gutters clean...
Q: What’s orange oil?
A: "Orange oil is a Green product derived from orange rinds that’s used in a variety of products, from pet shampoos to household cleaners. The brand we use for termite control, XT-2000®, is injected directly into termite galleries and...

Industry Info

Termite control can be effectively and professionally managed, but no treatment is 100 percent guaranteed.
Discerning consumers must pay careful attention to pest control companies’ warranties to ensure they’re properly covered in case of re-infestation. Does the warranty only protect against certain types of termites? How long does the...
Findings based on statistically reliable research from 225 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 225

Diamond Certified Qualification

Based on 225 customer surveys, we declare
Pacific Coast Termite
has passed all rating steps and has earned
The Diamond Certified Award
No. 1624
Continuously qualified since February 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bob H. Verified Customer Name
"They were in and out."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Pacific Coast Termite
(877) 616-9421
(510) 621-3974
(510) 252-0826 fax
DCID8006691900
DCID5102520801

Mon – Sat: 8am – 5pm

Serving Northern California

Joseph Grande, Manager; Danny Wilson, Manager
10
100+
5139
Liability Insurance, Workers' Compensation
Better Business Bureau
Free Inspection & Estimates; Termite, Pest & Rodent Control; Pest Control Insulation
6,000
Commercial, Residential
2-Year Standard Warranty Against Re-Infestation, Extended Warranties Available

Photo & Video Gallery

Survey Responses For

Pacific Coast Termite

Pacific Coast Termite: Average 8.8 out of 10 based on 225 unique customer surveys of customer satisfaction.
Bob H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go with them. They seem to know what they are doing, and they are efficient."

"They were in and out."

Catherine S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt and courteous."

"I don't know."

Mr. W. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient, honest, upfront about everything, and competitively priced."

"Thoroughness"

Eric H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them. They are very dependable, and they clean up after themselves."

"They were here on time, they knew their business, and they were professional."

Jacquelyn A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are dependable. We use them all of the time, and I would recommend them. "

"I really like that they use organic products."

Jane D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied."

"I don't know."

Jim R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up on time. They were clean and efficient. "

"They did a good job."

Joseph K. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very customer sensitive, they answered all of my questions, and they were very thorough."

"Their excellent customer service, they came in, took their time, and walked me through the entire process. They made sure I understood exactly what they would be doing."

Karen K. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were helpful and competent. I would use them again."

"They used environmentally friendly chemicals in my home. "

Natalie N. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were quick, responsive, and very professional. They really know what they are doing."

"The staff and the good service, I called them because I was remodeling my home, and the contractor opened the wall and found termites. All of the other companies I contacted couldn't come out for several days. They were the only company to move their schedule around to come out that same day. They made me feel very special. They were very considerate and accommodating. They worked quickly while understanding my time constraints and that I had another contractor waiting to complete the work in my home."

Paul A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know termites. The person I deal with, Jason, is very helpful and knowledgeable."

"I like Jason Kuntz and the orange oil treatment."

Ruth D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job, they were informative, and they cleaned up after themselves. "

"They were honest."

William S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very informed about the nature of termites and how their product affects them."

"They're very personable."

Diane D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a really good job, and they gave us a discount on the work. They were very thorough and professional."

"I liked the fact that I didn't have to leave my house and that the issue went away."

Donna H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt, they stuck to their word, and they were courteous."

"They did a good job, they were in and out in a timely manner, and I liked working with them."

Douglas K. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You don't have to tent your house."

"They were professional, and I liked that I didn't have to tent my house."

Edwin R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are very thorough."

"I liked that they were prompt."

Eileen F. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They got rid of our termites without too much bother."

"They got rid of our termites."

Ms. D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Well, they were very professional, they took care of the problem we were having, and I would recommend them to my neighbors. I also love that they don't have to tent my home."

"No tenting"

Kurt H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very efficient."

"They were very informative."