Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
February 2010
We declare that Pacific Coast Termite HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1624
(877) 616-9421
(510) 621-3974

Pacific Coast Termite is a family-owned and operated business that uses orange oil and other environmentally-friendly products to rid homes of destructive, unwanted pests. The company’s Fremont headquarters serves residential and commercial clients throughout Northern California, and it also has offices in Southern California and the Central Valley. In addition to handling infestation removal, it also offers preventive pest control treatments to help defend against future invasions.

Pacific Coast Termite uses only Green methods and products that protect homeowners and the environment. It specializes in the use of XT-2000® Orange Oil, a naturally occurring essential oil that’s made from orange rinds and contains the active ingredient d-limonene. According to the company, when orange oil is injected directly into infested areas, it eradicates termites and their eggs on contact.

Pacific Coast Termite also offers alternative pest control products, including Bora-Care®, an eco-friendly liquid formulated for the interior and exterior control of subterranean termites, drywood termites, Formosan termites, wood destroying beetles, and decay fungi. The company’s inspectors provide complimentary, thorough inspections of buildings and homes, detailed reports of their findings, and recommendations for treatment and pricing.

Company Philosophy

“We pride ourselves on our professionalism and our environmental approach to termite and pest removal. We respect our customers’ homes and take care to protect their belongings while we work. Our goal is to offer our customers thorough, effective termite and pest control by using the most advanced techniques and methods available and providing the utmost in professional service.”

Serving all of Alameda and Contra Costa Counties

Free Inspection & Estimate
Green Termite & Pest Control

Comparative Summary

Pacific Coast Termite’s Northern California branch is dedicated to providing environmentally-safe techniques to protect customers’ homes or businesses from wood-devouring pests. The firm uses two chief products: one made of borate compound, which is benign to humans and pre-treats wood to make it resistant to termites and other pests; and one made of orange oil, which is derived from...

Frequently Asked Questions

Q: How do I know if I have a termite problem?
A: "You may see swarms of flying insects both inside and outside your house, usually in the spring. After swarming, the termites shed their paper-like wings and you may find them on windowsills, counters or floors. Tiny holes in wood, small pile...
Q: How do I prevent termites?
A: "Schedule regular home inspections by pest control specialists and pre-treat the wood in your building. Also, keep the house and foundation dry and caulk around windows and doors—termites love moist environments. Keep your gutters clean...
Q: What’s orange oil?
A: "Orange oil is a Green product derived from orange rinds that’s used in a variety of products, from pet shampoos to household cleaners. The brand we use for termite control, XT-2000®, is injected directly into termite galleries and...

Industry Info

Termite control can be effectively and professionally managed, but no treatment is 100 percent guaranteed.
Discerning consumers must pay careful attention to pest control companies’ warranties to ensure they’re properly covered in case of re-infestation. Does the warranty only protect against certain types of termites? How long does the...
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Pacific Coast Termite
has passed all rating steps and has earned
The Diamond Certified Award
No. 1624
Continuously qualified since February 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Andrea B. Verified Customer Name
"I was pleased that they took care of the problem efficiently with minimal disruption to my tenant. It is a good method with good results. I'd recommend orange oil. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Pacific Coast Termite
(877) 616-9421
(510) 621-3974
(510) 252-0826 fax
DCID8006691900
DCID5102520801

Mon – Fri: 8am – 5pm
Sat: 8am – 2pm

Serving all of Alameda and Contra Costa Counties

10
43
5139
Liability Insurance, Workers' Compensation
Better Business Bureau
Joseph Grande, ManagerDanny Wilson, Manager
Termite and Pest Control
6,000
Residential and Commercial
2-Year Standard Warranty Against Re-Infestation, Extended Warranties Available

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Survey Responses For

Pacific Coast Termite

Pacific Coast Termite: Average 8.6 out of 10 based on 175 unique customer surveys of these open ended questions.
Andrea B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am the property owner, and I used them to take care of any problems in a tenant's home. It is a good method of extermination for people with pets and young children, or people who are elderly where tenting would be a hardship and unsafe. "

"I was pleased that they took care of the problem efficiently with minimal disruption to my tenant. It is a good method with good results. I'd recommend orange oil. "

Arthur J. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a different method that did not require tenting, which is what I care about. It is quick and easy compared to having to tent a home and pump in poisons. I was very happy to hear this method was possible."

"I like that it is so safe and comparatively easy, not having to tent. The people who did the treatment were professional, cordial, and easy to work with."

Cheri M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very informative and professional. They were fair in their pricing, and they took care of what was needed. They were very thorough in their work, and they got the job done. It worked out well."

"I liked that the process was fast, and they were friendly and courteous in their service. I liked that they were thorough and quick about everything. They worked so efficiently."

Chris H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their use of orange oil is really great, because it works effectively, and is the quickest and easiest way to get rid of termites. We were very satisfied."

"The best part was their use of the orange oil and the convenience of us not having to move out, we could just stay here. It is not harmful to our pets either. They were recommended to us, and we are glad we used them. We would recommend them to others. "

Estelle L. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's easier and faster than tenting and having to go through all of that. They seemed honest, efficient, and dependable. "

"We were satisfied. Their price seemed competitive and reasonable too. They were friendly and professional."

Jim F. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am glad that they were able to do the job and get rid of the termites so quickly. "

"I like that I no longer have termites, and their method was effective. "

Jim S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They really do what they say they will do. They get rid of the termites with their orange oil."

"I am glad they got rid of the termites. It turned out to be an easy and hassle-free process which was nice too. "

Joyce D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their work was very good. I would highly recommend them, and I have, to a neighbor of mine. "

"The method used was very thorough and effective. It did the trick. The two guys who came out were very competent and polite."

Kelly M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their orange oil works well. Their work was very thorough. They seemed very prepared and professional with their presentation and estimate. The cost was competitive in comparision to other companies, and it was a good value for a reasonable cost. They were very responsive. I had no complaints. I would recommend them and I have. "

"The guys sent out to do the actual work were extremely thorough. They did not mess around but were very professional. The stuff is messy. They cleaned up well afterward. I was happy with the way the work was handled. "

Larry B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My experience was very good. They did the work and got rid of the termites. I would say to use them. It works well."

"I liked that they were prompt, professional, and they did the work quickly. There was no mess left behind either. "

Sherie R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They just recently did the work for us, and the job they did was really great. They were really thorough, and now we don't see anymore termites, which is wonderful. They did their job. They got in and got out. They were really quick in how they did their work. They did a really good job too, because now, the termites are gone. "

"I liked the people who were sent out to do the job. They were very nice, and I liked the method they used. It was quick and not a major hassle that having to tent would have caused us. This was so easy."

Silvia R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a very thorough examination. They did the work the way they had explained it would be done, and it was done very well. They completed their work in a short period of time, and it worked, because we've had no problems since. They were very complete and thorough in all areas that they treated. "

"I was glad that I was able to stay in the house and be present. I could see what they were doing. I liked not having to leave the house and not having a tent put over the house. This made it so easy to get rid of the termites. I can't imagine using the older method when this new method is available."

William L. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a very good job. Their price was good, and they performed well. "

"I liked that they were responsive. They did their job thoroughly. They got rid of the termites, which was great. "

Aiden L. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the work, they were courteous, and they showed up on time. They did the work quickly. We did not have to move out while they were doing it, which made it very convenient for us. "

"I liked that we did not have to move out while they did the work. The orange oil is not toxic to humans or pets, so it's considered Green technology, which is good."

Barry N. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were competitive, and they did a good job. They got in and got out."

"The termites are gone. I thought they were relatively reasonable, and they worked with me."

Gary H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They back up what they say. If there are termite droppings, they will come back and take care of it."

"They back up what they say. They're clean and thorough."

Ilene U. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, pretty courteous, and I thought they got the job done in a timely manner."

"They were all very nice people, and mostly, that they showed up on time when they said they were going to be there. I had a good experience."

Mary C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they were great"

"They came out very quickly, and they did the job very quickly."

Russell B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and on time as advertised. Good customer service"

"The ease with using the products and the fact that we didn't need to vacate our house or tent the house to fix the problem, everything was perfect. It was exactly how we expected it to be."

Sandy E. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very prompt, they came up, they did their business, and they left. They were very professional."

"I called, they came out, and they did their job. They were polite and thorough."

Bill E. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They avoid using toxic chemicals."

Carol V. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, very professional, and they did their best to do what they had to do. I felt very comfortable with them. I had a really good experience using them."

Chester G. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It appears as if they have eliminated the termites. They were very thorough. They gave me a printout of everything they wanted to accomplish, and they accomplished everything."

Chester W. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The expert came out and gave us his personal attention."

James A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were totally upfront about everything. When they sent the work force out, they were on time, and they did the work to my satisfaction. They were very thorough."

Janet H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really polite, they were here on time, and they did a really good job. They were very thorough. They didn't quite finish the first day, so they came back right away the next day. I have recommended them twice. Their price was fair."

Janice S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were more natural, and the people were very nice. I liked them."

Joan O. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and went about their business. It was minimally invasive, and they did some of the construction repair work. They were very conscientious, and they cleaned up very well. My garage was cleaner after they had used it than before they had been here. I was very pleased with what they did. I liked that I didn't have to leave the house. Their advertising drew me in."

Judith C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did something that was environmentally friendly, and they gave careful consideration to our house. They were very nice people. They were excellent."

Robert B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The technician who came out was friendly and knowledgeable. He made arrangements for me when I needed more than the typical treatment, and he didn't charge me for it. I was happy with what they did."

A.G.A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and efficient."

Mr. A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They respond quickly to our needs. They are always available. They are quick with their reports and their findings. I think they do a great job all the way around. Every time I call them, it is nothing but the best."

H.M.A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know what they were doing. They didn't fool around. They came when they were supposed to. They were pretty prompt. They were in and out. They didn't waste any time. They took care of the problem and left. We haven't had any problems with termites lately, so far, so good."

J.C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got rid of our unwanted friends, all of those little bugs."

S.C.S.D.A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"All of their products were nontoxic. We didn't have to tent the building and be out for two or three days. They did a great job."

A.D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness, their diligence, the accuracy of their estimate, they were willing to go above and beyond what they originally planned to do. I was very impressed with the way they came in and went through the entire area. They didn't miss a spot. They were very thorough. The treatment they used worked wonders. The work was performed very quickly. They met all of our criteria. They were very trustworthy. "

Bruce M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their response and the quickness with which they completed the job. I liked the manner in which they completed their work. They got in and out. The place was left tidy."

Burney D. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and cooperative. They did a good job."

Caroline S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They responded promptly and they did a good job. They seemed to know what they were doing. They treated our house for termites. James was great. They were very responsible. They appeared on time."

Cathy O. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, very neat, very clean, and very good."

Dave C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were there on time. They were willing to follow up if I had a problem."

Dawn S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was done quickly and properly. The job was priced right."

Desiree A. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were out here quickly and they got the job done."

Elaine R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reliable. They came when they were supposed to and the service worked."

Ellie F. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job quickly. I've had no complaints. "

George M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very happy with their service."

Gladys M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were neat and thorough."

Gregg C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were an alternative to extermination, instead of a tent. They did an awesome job. I have recommended them."

Helen M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There is no more evidence of termites. They seemed to cover everything from my closed patio to the garage. They were very thorough."

Helena K. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy who was doing the estimate was really nice and pleasant. He explained everything."

Janet B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We were happy that orange oil wasn't some nasty chemical. They were very helpful, considerate, and professional. It was a very positive experience. They were really good at calling and checking up on us. All of our friends use them."

Karen E. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought Chris was really great. He said he would do the job in a certain amount of time and he did. He also did it within the price range he said he would do it in."

Kathleen R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were here on time and very professional. They did a great job and they were very personable. They explained every detail of the job to us."

Kim N. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always did a nice job and they came back a few times for some other jobs I had for them. They were always on time."

Lawrence S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job. They were very professional. I liked them. They had very nice employees working for them."

Leonard P. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they fully explained everything. They were efficient. I was really satisfied overall."

Linda B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that I didn't have to move all of my stuff out of my house."

Lydia M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. The service technicians were clean. They cleaned up after themselves. They were very good at explaining what they were going to do."

Margot R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great. We were very satisfied with their service."

Mike M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a very hot day and one guy was in our attic for over two hours. We thought they went over and beyond what we had expected of them. They were also very friendly and nice. We had to call someone back out for a re-treatment and they were just as nice and as friendly as before."

Nancy R. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt. I thought they did a good job."

Nelson F. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and polite. The guy who did the inspection was very cordial and he did his job. The technicians who came out to do the job were on time. The quality of their work was very professional. I've had no problems since. I had them here about one year ago."

Patrick W. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was fast, the application was quick, and the results were great. We haven't had any ants this year. We were very happy and satisfied with their work. "

Paulette H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and on time. They seemed to know what they were doing. The estimate was right."

Robert T. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, they explained the job, and they were pretty thorough."

Ron H. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, they were on time, and they cleaned up really well."

Sharon C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I haven't had any problems."

Sherri K. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that I was able to set up the appointment quickly. They were able to work around my schedule. They were on time and they did what they said they would do. Everything went very smoothly."

Stephanie C. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They did the job as best as they could."

Susan E. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that the process they use is safer than normal products. They are reasonably priced and far more convenient than other termite companies."

Terry B. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They acted like they actually wanted to work with the homeowner. Usually, companies work with real estate agents and they act like adversaries. We tried someone else and they came at us in an adversary kind of way, so we picked Pacific Coast Termite."

Tim I. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt. They took care of the problem."

Virginia M. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, from the service to the people, was fantastic. They arrived on time. They did the work in the time they said they would. They were very congenial. They did a good job. I called them out a second time and they arrived and did the job with no problems. I still have an active warranty with them."

Wayne S. Verified Pacific Coast Termite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We haven't had any problems since they first came and did the job. Compared to tenting, their price was definitely better. They got here on time and they got the job done. They did very well."

Anna P. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"This company uses orange oil, which is a different method of extermination that is safer and easier than having to tent and use poisons. "

"I liked that they were professional in the way they worked. Everything ran smoothly and was effective. "

Barbara C. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I hired them to get rid of a rat infestation problem. They came out several times, and now I no longer have rats, so I am satisfied. "

"I am glad to finally get rid of the rats."

Christine S. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I researched everything, and the whole reason I decided to use them, was because of the orange oil being non-toxic, so no spraying of poisons or tenting was needed to remove the termites. My mother did not have to move out of her home and go through all of that effort and inconvenience."

"I liked that the method worked very effectively, it was reasonable in price, and it was convenient to use as opposed to doing anything else."

Jack H. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were able to come out and do the job. I was satisfied with the quality of the work that they did, and their method was very effective. "

"I like that they were able to take care of the problem right away."

Jeffrey G. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are more expensive, but they did a great job, and it's easier, faster, and more convenient, a real time saver than other methods that require tenting. "

"Their follow through was very responsive and professional. This company knows what they are doing. They met my expectations. "

Bertha C. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, and they cleaned as they worked."

"They actually did the work in a reasonable time."

Dan G. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The service was great, they were prompt, and when I needed them to come back out, they were fine. They stand behind their warranty, and they do what they say they're going to do."

"There was no tenting."

Felix B. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I was very happy with them."

"They seemed to be doing a thorough job."

Helen M. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's good for the owner to know the structure of their house, so that they have an idea of what they're talking about. They should know what's in the attic mainly. When they tell you where something is, it would be good if the homeowner realized how the two peaks or ridge lines come together, so you will have knowledge of where the critters came in for the next person."

"They were thorough."

Mary B. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I thought that they were a good value. They were neat and careful workers. They communicated very completely, which was good. They did a good job."

"The nontoxic or less toxic pest removal strategy, and I like that they give you a lot of information. They could answer all of my questions, and I asked a lot of questions. They knew what they were talking about. "

William K. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were quick, thorough, and clean. They put down plastic on the rug, so that when they had to get under the crawl space it was clean. They cleaned up, and they did what they were supposed to do."

"I didn't really know what to expect. They did even more for us than we thought they would. They discovered an area where there was termite damage, so they replaced the piece of wood that was damaged, and sprayed for termites. We were just very pleased with them."

Alan S. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came back and honored their guarantee."

Helga B. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fact that they are non-toxic"

Jackie M. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job, and they were very thorough. They were even pleasant."

Karin A. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mainly that they are not using toxic chemicals"

Alex M. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think the employees who work for Pacific Coast Termite are the best. On both occasions, they were really friendly and nice."

Bob J. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their interpersonal attitudes. They had good people skills. They answered my questions. They came out and went to work."

Brett H. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They seemed to do a very thorough job and they didn't try to make up any unwarranted termite damage. They did an excellent job."

Candace B. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The man who came and did the estimate did a very good job explaining everything to me. The workers were on time, clean and efficient. They got the job done."

Carole A. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact I that I didn't have to tent my house. The product was environmentally safe. The workers were very nice. They did a good job and they worked quickly. I also liked that I didn't have to move anything out of my house and I didn't have to leave."

James P. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they didn't mess up my house. I liked their alternatives. They were also very courteous."

Julie P. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out when I called them to inspect the wood on my minor construction project."

Maxine D. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I really liked the way they did things. They were on time. In general, they were very nice and friendly people."

Michael C. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The house didn't have to be tented. They did a very thorough inspection. They noted the termite damage in the area I was familiar with. They treated the area accordingly. The employees were very polite, cleaned up after themselves, and left."

Mike P. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a good service. Their presentation and explanation were good. I liked their guarantee."

Otis W. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did their job as they agreed to do it. They did a good job."

Patricia L. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The Army guy who came and gave me the estimate was very knowledgeable and good at explaining everything. He knew his product and he was able to tell me about the different chemicals involved. By Army guy, I mean he was in the Army and he had training in this field. I can't remember his name, but I would like to recognize him."

Russell Z. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they did what they said they would do, and they were very thorough. I had another termite company come before them, but they didn't even go in the attic. Pacific Coast Termite was a way better company. They were very simple and straightforward."

Sandra R. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and they were efficient."

Tillie S. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their service and the technician who came out were good. They were really good all around."

Wesley Q. Verified Pacific Coast Termite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was very easy to work with their employees from the initial estimate all the way to the termite treatment. They were very helpful. They answered all of my questions."

Chuck P. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were responsible, reliable, and their method of orange oil worked. It is fairly safe."

"I liked that they came promptly to do the job. it was completed on time and in a straightforward manner. "

Emily M. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"We have several properties in Orange County. They do a nice, clean job and get rid of the termite pests well. "

"I likeD that they got rid of the termites and IT cost us less money than using a tent. "

Kathy S. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It was a good experience with the orange oil. I had no complaints. They took care of all of the termites with the method they used. It worked out well."

"I liked that they did the job right. Their method was very effective, and it got rid of the termite problem quickly. "

Linda P. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It was a lot easier than tenting and having to bag up all my food and do all the other things tenting requires. I just did not want my entire home filled with poisonous gases. "

"The orange oil is much more family and pet friendly. It is easier and faster because the company does all of the work, so there's minimal inconvenience to the homeowner. I liked that they were very organized and professional. They did not leave a mess for us to clean up. "

Vanessa S. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, and they came and did the work. The termites went away. It was a good experience. "

"I liked that they used a product that was organic and nontoxic. I liked that the method was straightforward and quick. "

Allison T. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were really helpful, they seemed knowledgeable about what they were doing, and they were really pleasant to work with."

"As far as the termite spraying goes, we are happy. We like that they use the green materials, because we have two kids. The customer service was really great. They took the time to explain things to us and give us recommendations. They didn't try to upsell like some companies do."

Don W. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It works."

"I didn't have to tent the house, and it was quick."

Mary S. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were very good with the times, and they were there when I wanted them to be."

"They seemed to be very professional."

Ralph O. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It's better than having to tent the house. They were very professional, they put covers on their shoes, and they covered the whole living room, because they had to go through it. "

"All around, I liked their courtesy and their professionalism. I would recommend them again, because we didn't have to do the tenting."

Bill H. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They responded well, and they were timely. The inspector was knowledgeable. They did a good job."

Donald E. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that nothing was toxic"

James W. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The person who came out and did the estimate was very professional."

Joan D. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were in and out quickly, and they cleaned up very well."

Lucille P. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, and they didn't cause any fuss."

Mike L. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very respectful of our house. They showed up on time, and they didn't sell me a bunch of things that I didn't need."

Rafael C. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable about the types of termites in the area and how they work."

Raymond G. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were fast. The guy who did the inspection was very good."

B.P.M. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's a very clean process. When they do the work, it is not messy."

H.A. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They offer a good warranty. "

Q.H. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and they knew what they were doing."

Adrian S. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, on time, and they provided a thorough service. I had them come out for an inspection. They took care of the problem."

Al S. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were courteous. They were nice people. I didn't have to move out of my house to get the work done."

Barbara H. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got rid of the termites. I thought they did a good job."

Charles F. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are nontoxic. That is what sold me. Their service is pretty good."

Cheryl C. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were fast and efficient."

Don K. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their service was good."

George A. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They explained things very well."

Gorden C. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were in and out very quickly."

Ham N. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, they kept their promises, and they gave me a good financial plan. I made four payments instead of one big one."

Henry L. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive."

Joan G. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that I didn't have to tent"

Judy N. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got rid of the termites. I haven't had any reoccurrences. They were fairly priced."

Ken B. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They backed up their warranty on what they did."

Kent H. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their understanding of the issues that we were having."

Kiniko I. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I was very satisfied with their work. They did a good job."

Kris J. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did it quickly and there was no tent involved."

Mark D. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the guy who was my representative. I had a really difficult time dealing with my condominium owners. My representative helped me get through it. It took four months."

Martha R. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked that their product was advertised as being good for the environment. I didn't have to leave my house and they didn't have to put a tent over it. I really liked that their product was natural."

Meridith M. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They cleaned up after themselves nicely."

Ray K. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The promptness of their service, their professional attitude, and the job that they did"

Robert S. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know what they were doing. They showed us what they were going to do. They sent over a lot of people and they got it done pretty quickly."

Thomas G. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got rid of the termites."

William B. Verified Pacific Coast Termite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service was good. They came right on time, they were clean, and they didn't make a mess. The work done on the inside of our house was great."

Pam D. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I would tell others they should research for themselves all of the companies that provide termite control and study the different technology and methods that are available. They should understand what is needed and how the method will work to eradicate them. "

"I liked that they were professional, answered questions, were responsive, and the workers who did the work were very friendly, professional, and courteous. "

Alicia B. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They did a decent job, but I had an issue with the workers. They drilled a bunch of holes in the concrete and didn't fill them in, so they had to come back. One of the guys was very unprofessional."

"That it's not toxic and safe for children"

Jake H. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They were fast setting up an appointment for inspection. I didn't have to wait a long time to get the house inspected."

Tom S. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"That their inspections are free, people really like that."

"I worked with Dave. He was very knowledgeable and personable."

Wade B. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They came out in a timely manner."

"They came out in a timely manner."

Phil G. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I thought they had a good product, and the estimator seemed very knowledgeable and honest."

Andres M. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were pretty prompt about showing up and on task with doing the job. Also, I liked the idea of using something that was nontoxic. "

Brian L. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The speed of their response, we called them and they were available the next day to take a look at what we needed."

Don B. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very timely. We didn't have to wait long. They were in and out of here."

F.B. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, friendly, and they seemed to know what they were doing."

Henry S. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did it quickly and they were clean."

Patricia B. Verified Pacific Coast Termite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were quick."

Howard M. Verified Pacific Coast Termite Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"They stood behind their work."

"That they were on time, and they did what they said they were going to do."

Raymond L. Verified Pacific Coast Termite Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"I have two or three of my family members using them, but they don't give you a referral fee like they promise. They just give you a lot of lip service."

"Nothing in particular, I had two different services. I was satisfied with the termite service."

Mark M. Verified Pacific Coast Termite Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They did the application in one day. There was no tent involved."

Ryan S. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I probably wouldn't use them."

"The staff was polite, friendly, and professional."

Elizabeth M. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I would say to have them explain exactly what they're going to do."

"I don't know, hopefully it killed the termites."

James M. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They came in, they did it quickly, and they had all of the equipment needed. They certainly cleaned out the termites."

Roberta S. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The people who came and did the work were good."

Bill S. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"It was done right. That was all we cared about. "

Patty C. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They gave me a two year guarantee. The orange stuff was really convenient and fast. They were easier than a regular termite company."

George R. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They guys who came were good workers. "

Grant F. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing"

Richard M. Verified Pacific Coast Termite Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I liked that the product was environmentally friendly."

Jack J. Verified Pacific Coast Termite Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"I'd say look further for another place. In my experience, they haven't completed the job."

"I think the employees that come to the house are very polite and nice. They seem to have very good equipment."

Curtis L. Verified Pacific Coast Termite Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing "

Elaine F. Verified Pacific Coast Termite Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"