Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
July 2013
We declare that Labourdette Construction HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2043
(707) 234-5963

Steve Labourdette is owner of Labourdette Construction.

Labourdette Construction remodels kitchens and bathrooms, builds decks and patios, and provides general construction services for residential clients throughout Sonoma and Marin Counties. The company takes a full-service approach to construction that allows it to handle every aspect of its customers’ projects, from the initial designs to the finishing touches.

Owner Steve Labourdette says much of Labourdette Construction’s success is due to its wealth of experience and ability to complete most projects without using subcontractors. “Over the years, we’ve acquired the expertise that’s necessary to effectively manage the various aspects that come into play during construction. This allows us to keep everything in-house and maintain full control of the building process, which is important for delivering high-quality results.”

Labourdette Construction implements several customer-oriented business practices that are designed to make the construction process as straightforward as possible, including pulling all necessary permits and tailoring its services to meet specific budgets. “We also back all our workmanship with a three-year warranty which isn’t always standard in the industry,” adds Mr. Labourdette. “Everything we do is geared toward fulfilling our clients’ needs.”

Company Philosophy

“Our mission is to utilize high-quality workmanship and exceptional service to take our customers’ projects from vision to reality. We want to cultivate long-lasting relationships with our customers and fashion their projects into beautiful, functional pieces of self-expression.”

Serving Sonoma and Marin Counties including Santa Rosa, Windsor, Petaluma, Rohnert Park, Cotati, Sebastopol and Sonoma.

Kitchen & Bathroom Remodeling
Room Additions
Decks & Patios
Design & Build
Custom Cabinets

Andersen
Andersen
CertainTeed
Certainteed
Decore-ative Specialties
Grohe
Grohe
James Hardie
James Hardie
Kohler
Kohler
Lutron
Lutron
Marvin
Marvin
Milgard
Milgard
Moen
Moen
Pella
Pella
R. Lang
T. M. Cobb

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For Labourdette Construction, the key to achieving and maintaining high levels of customer satisfaction is simple: take a comprehensive approach to each project that allows it to maintain control throughout...

Frequently Asked Questions

Q: How long will my project take to complete?
A: "It depends on the project, but we always work as quickly and efficiently as possible. For example, we’ll order all the necessary materials in advance of your start date so we don’t get held up waiting for materials to arrive. By...
Q: Can I stay in my house during the remodel?
A: "Certainly. This is a great way to build a team with you and give you the exact remodel you want. Once we get an idea of what you’re looking for, we’ll show you the most appropriate vendors for everything you need. We’ve bee...
Q: Do you handle the permit process?
A: "Yes. We have a lot of experience dealing with the various building departments throughout Sonoma County, so we know exactly what to give them and how to avoid the red tape that can delay a project and add costs. "

Industry Info

When taking on a remodeling project, make sure you choose the right wood.
It may seem like a small detail, but selecting the right wood is one of the most important decisions you can make during a remodeling project. Different types of wood have different advantages and disadvantages in terms of aesthetics, quality and...
Findings based on statistically reliable research from 37 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 37

Diamond Certified Qualification

Based on 37 customer surveys, we declare
Labourdette Construction
has passed all rating steps and has earned
The Diamond Certified Award
No. 2043
Continuously qualified since July 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Rose M. Verified Customer Name
"I liked his professionalism. He showed up when he said he was going to show up, he was there when he was supposed to be there, and he did what he promised he would do. He gave us advice on what our part should be. He just takes pride in his work and it shows. I'm extremely pleased. He knew our budget was not high, but we wanted our three bathrooms remodeled before the holidays, and he got everything done by Thanksgiving, even though we hired him in September. When we wanted to purchase different cabinets on our own, he installed them. He's a lovely man to have working on our house. We had every bit of confidence in him, and he most recently remodeled our family room. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Labourdette Construction
(707) 234-5963
DCID7074807397

Mon – Fri: 7am – 6pm

Serving Sonoma and Marin Counties including Santa Rosa, Windsor, Petaluma, Rohnert Park, Cotati, Sebastopol and Sonoma.

Steve Labourdette, Owner
24
3
761404
Liability Insurance, Workers' Compensation
Build it Green, Business Network International (BNI), North Coast Builders Exchange (NCBE)
2004 Business Success Award, Wood & Wood Products Magazine
1999
Kitchen & Bathroom Remodeling, Room Additions, Decks & Patios, Design & Build, Custom Cabinets
Andersen, CertainTeed, Decore-ative Specialties, Grohe, James Hardie, Kohler, Lutron, Marvin, Milgard, Moen, Pella, R. Lang, T. M. Cobb
30
Residential
3-Year Warranty on Labor, 1-Year Warranty on Materials

Photo & Video Gallery

Survey Responses For

Labourdette Construction

Labourdette Construction: Average 9.4 out of 10 based on 37 unique customer surveys of customer satisfaction.
Rose M. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"All I can say is that his work is exemplary. He is just a nice man. He's honest, and he tries to work with the client. He worked with me and gave both my husband and myself what we wanted by taking care of our house. I am so pleased with their work. He's a perfectionist. I can't say enough good things about him. He's a good man who takes pride in his work and it shows. "

"I liked his professionalism. He showed up when he said he was going to show up, he was there when he was supposed to be there, and he did what he promised he would do. He gave us advice on what our part should be. He just takes pride in his work and it shows. I'm extremely pleased. He knew our budget was not high, but we wanted our three bathrooms remodeled before the holidays, and he got everything done by Thanksgiving, even though we hired him in September. When we wanted to purchase different cabinets on our own, he installed them. He's a lovely man to have working on our house. We had every bit of confidence in him, and he most recently remodeled our family room. "

Roger A. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very competent. They did an extremely good job, they did it in a very professional manner, cleaned up afterwards, and explained everything as they went along. "

"I liked their competence."

Mike C. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He provides quality work, he listens to what you want, and then he delivers on it."

"He's very easy to talk to, willing to discuss the project, and came up with ideas that worked with everybody. I think they do a good job. I've worked with contractors who are Diamond Certified, and my wife used to work for a Diamond Certified company, so we depend on Diamond Certified. "

Gregory V. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say he's great. He did what he said he was going to do, he showed up when he said he would, and he cleaned up after himself. He's amazing."

"He kept me in the loop by explaining everything about the construction. "

Colleen S. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very professional, very nice, and he does an awesome job."

"He was super professional and always on time."

Drew A. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They pay attention and they have good quality."

"Their availability"

Fran R. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's personable, he listens, and he's just a really nice guy."

"He got the work done on time, he did what we asked him to do, and we were very satisfied. I would recommend him."

Margaret G. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly, professional, and efficient."

"I felt comfortable having him in my house. "

Dian N. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He did exactly what he said he was going to do. He was timely, he treated his workers well, he supervised well, and we were really happy with the job."

"The way he treated his employees really impressed me and his price was very fair. I just recommended Steve to one of my neighbors."

Bill K. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very accommodating, honest, trustworthy, and they did a very good job."

"They're accommodating, honest, and trustworthy."

Chris R. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Steve is honest, and he does good quality, custom work."

"He helped me come up with a solution with my fireplace and mirror."

David W. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do high quality construction and home additions. They have tons of experience, and they do a solid job."

"I liked that Steve was quick, and his quality was excellent. I have a lot of confidence in his work, and I also find him to be very personable. He's a good communicator."

Emily B. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Steve is very responsive, respectful, and conscientious about doing what you want and what the best quality is."

"I had a lot of confidence and trust in Steve's expertise. He's calm, personable, and he did a much more of a professional and thorough job than the previous contractor I used. "

Fran F. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you want someone with the highest level of skill in any capacity, from throwing up a roof, to redoing a difficult carport, to the finest woodworking, he's a visionary with outstanding skill. He's honest, fair, consistent, and delightful person to be around. He's on time, competent, reliable, responsible, and he has a great team working with him. "

"The quality of his work and his integrity, he has done major work in my home, and I'm beyond satisfied. He's like a homeowner's dream come true. "

Gary B. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very honest and trustworthy. I had no qualms about going out and leaving him here when I wasn't here."

"They're very neat, fair, and honest. He met all of our expectations for what we needed and more."

Jeff D. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's honest, on time, and easy to work with. It was a very positive experience."

"They're easy to work with. I was very happy with them."

Luke A. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Steve is very honest, and he gives you very good advice with the experience that he has. He's really good."

"He's a very honest person."

Michael B. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He has a personal touch. He has design style as well as construction, so there's something additional that some construction people don't have."

"He took our ideas and made them better than what we thought they'd be."

Michael B. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Steve has an attention to detail, and he gave us what we wanted. He kept us up on what things were costing. He made everything clear and kept his standards high."

"The overall experience was what I liked best. Steve did what he said he was going to do. He was very articulate with everything, as we moved forward. His crew was very polite and nice as well. There were no surprises, and we liked that a lot."

Michelle L. Verified Labourdette Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do really good work. They're very reliable, very honest, and the price is very reasonable."

"Steve was very cooperative, patient, and honest. They were just really good all the way around. I couldn't ask for a better remodeling company to tell you the truth. He was really caring, and he did what I asked, not what they wanted or suggested. They listened to what I wanted, and they did exactly that. "