Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
June 2013
We declare that Freedom Solar, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2026
(408) 758-5685
(650) 469-3984

Freedom Solar, Inc. is an NABCEP Certified solar installer that designs, builds, and installs solar power systems for residential and commercial clients in Santa Clara, San Mateo, Alameda, Santa Cruz, and San Benito Counties. In addition to its full-service installation capabilities, the company offers ongoing system monitoring and cleans solar panels.

President Rich Moore says his favorite part of the solar process is seeing how happy clients are when they realize the true benefits of their systems. “This is one of the few businesses that’s truly a win-win for everyone involved. By harnessing a limitless supply of clean, renewable energy, our customers are able to reduce the utility costs of their homes and help the environment at the same time, and that’s a very satisfying feeling.”

Freedom Solar prides itself on using the best equipment available in the solar industry, and it’s even used by various manufacturers to beta test new technologies. “We really focus on doing the small things that many companies don’t do, like using high-quality torque wrenches to tighten nuts and bolts,” says Mr. Moore. “By keeping track of new technologies and listening closely to our clients, we’re able to execute their projects in a timely, cost-effective manner.”

Company Philosophy

“We want our clients to think of us as consultants rather than salespeople. We always put their needs first and educate them about their options so they can get the best return on their investment. We utilize our communication skills and technical expertise to provide them with exactly what they want."

Serving Santa Clara, San Mateo, Alameda, Santa Cruz and San Benito Counties

Solar Power System Installations
Solar Design
System Monitoring
Solar Panel Cleaning
All Roof Types: Composition Shingle,
Metal Tile, Wood Shake, Concrete Tile
Standing Seam, IB/Membrane and
Ground Mount

ABB
Fronius
Fronius
SMA
SMA
SunEdison
SunPower
SunPower

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For Freedom Solar, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: place equal emphasis on the design and installation phases of each client’s project to ensure their...

Frequently Asked Questions

Q: How soon can you start my solar project?
A: "It depends on the time of year and our current workload volume. We usually run six to 12 weeks of backlog because we’re providing a high-demand service. You don’t want to hire a company that promises to install a solar system nex...
Q: How long will it take for my investment to pay off?
A: "After we do our initial inspection, we’ll submit a proposal that shows the financial figures, including the calculated internal rate of return, the estimated financial savings over the lifetime of the system and the approximate value a...
Q: How long will my solar system last?
A: "We consider the life of a system to be the length of time it’s covered under warranty, which is 25 years, but it’s not uncommon for some systems to last 30 or 40 years. "

Industry Info

Make sure you do your homework before installing a solar power system on your property.
A solar system can be a lucrative and environmentally-friendly investment, but it’s important to remember that it’s not a “one size fits all” solution. Investing in a solar power system only makes sense if the financial...
Findings based on statistically reliable research from 129 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 129

Diamond Certified Qualification

Based on 129 customer surveys, we declare
Freedom Solar, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2026
Continuously qualified since June 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Kevin L. Verified Customer Name
"I would say all of the above."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Freedom Solar, Inc.
(408) 758-5685
(650) 469-3984
DCID4086132300

Mon – Fri: 8am – 5:30pm
Other Hours: By Appointment

Serving Santa Clara, San Mateo, Alameda, Santa Cruz and San Benito Counties

Rich Moore, President
NABCEP, SunPower Premier Dealer
940672
Liability Insurance, Workers' Compensation
2009
Solar Power System Installations, Solar Design, System Monitoring, Solar Panel Cleaning, All Roof Types: Composition Shingle, Metal Tile, Wood Shake, Concrete Tile, Standing Seam, IB/Membrane and Ground Mount
ABB, Fronius, SMA, SunEdison, SunPower
50
Residential, Small Business
Varies with Products
Santa Clara Solar

Photo & Video Gallery

Survey Responses For

Freedom Solar, Inc.

Freedom Solar, Inc.: Average 9.2 out of 10 based on 129 unique customer surveys of customer satisfaction.
Kevin L. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were competitive, efficient, and fast."

"I would say all of the above."

Connie M. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, there were no surprises, and the product arrived as advertised."

"I am thrilled with the fact that they monitor me to make sure everything is running smoothly. Rich Moore was great."

Dan T. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The were very knowledgeable and helpful. The salesperson really knew what he was talking about."

"We felt like we made the right choice. They were also very easy to work with."

Michael V. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We actually had two solar jobs completed by Freedom, and both of them turned out great."

"I liked the personal touch. They gave us options. We compared them with the other two Diamond Certified Companies that we had selected. We ultimately chose Freedom Solar."

Madison R. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He gave me many options and explained all of the different technology to me. It was an excellent experience."

"Rich took a lot of time answering every question that I had."

Philip C. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was impressed by all of the personnel, from the sales representative who did the scheduling to the workers. They were on time, friendly, and they did a great job."

"The personnel was very professional."

Robert H. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Out of all of the companies that we checked, Freedom Solar was the most knowledgeable. They answered all of our questions and explained everything to us. The other companies could not answer some of the really pertinent questions, so we selected Freedom. We had the time to do the research, and Freedom Solar was the very best."

"Their knowledge of the solar industry, they sent us computer printouts and other important information."

Jennifer O. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very satisfied."

"They were very professional."

John K. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, and they came out and did it. I was very pleased."

"They weren't pushy and just took care of everything."

Sue F. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job. They were informative, clean, and prompt."

"They handled everything from start to finish without any problems."

Regina S. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very helpful, pleasant, and professional. I haven't had any problems. They did an excellent job."

"The quality of the work was excellent."

Rogelio M. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, and the job turned out great. I was very happy about it."

"They gave me a lot of options and answered all of my questions. Everything was fine."

Craig H. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, personable, and the quality of the work was great. They did a fantastic job."

"I would say the personal service we received from our salesperson"

Sophie G. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were always available if I had a question, and they kept their commitment."

"They explained things thoroughly."

Danny D. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very customer oriented, and they did a very good job."

"I would say the quality of their work"

Douglas O. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people to hire them. They did a wonderful job."

"There was no mess. They really cleaned up after the installation."

Anita Y. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had a very nice consultation and follow-up."

"There was a no-pressure pitch and I got my questions answered."

Brian K. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They worked with me to set up a system that I wanted. "

"They were very upfront and accurate about how much it would cost. They told me what it would cost, and how long it would take, what all the steps were, and everything was as they said it would be."

Dean H. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a good company. Everybody I dealt with was good and I have no complaints whatsoever."

"I liked the personal interaction with them. I'm extremely satisfied with everything that they did."

Edward F. Verified Freedom Solar, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was happy with what I got."

"I liked the salesman I worked with, Mike. He has an engineering background and I have an engineering background, and we got along really well."