Question 1

How long will it take to complete my job?

Accepted Answer

Every property and job is unique, so it depends on the extent of the work. Regardless, we’ll give you a written estimate that includes both the cost and the estimated time of completion before any work begins.

Question 2

Can you give me a quote over the phone?

Accepted Answer

We can give you a ballpark figure, but we can’t provide a firm estimate until we visit the site, evaluate its accessibility, and determine the number, size and health of your trees.

Question 3

Do you use day laborers or subcontractors?

Accepted Answer

Absolutely not. Tree care is a dangerous business, so it’s important for us to use crew members who know exactly what they’re doing and are used to working together.

Question 4

How do you maintain quality control?

Accepted Answer

In addition to employing highly experienced crew members who have been with the company for more than 20 years, every job is inspected by our owner, Bob Alvarez, to ensure the work is done to his exacting standards.

Question 5

Is there a tree that’s too big for you to handle?

Accepted Answer

No, we can work with trees of every size.

Question 6

Do you sell firewood?

Accepted Answer

Yes, and we also deliver it.

Question 7

Do I need to tell my neighbors that you’ll be coming?

Accepted Answer

Usually no, but if there’s a tree that’s encroaching onto their property and we need access to it, you might need to alert them. Also, if we’re chipping for an extended period of time, you may want to let them know there will be noise for a few hours as a courtesy.

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

PHONE SURVEY RESPONSES FROM 71 VERIFIED CUSTOMERS

DIAMOND CERTIFIED COMPANY PROFILE

COMPANY REPORT MENU