Question 1

How do you seal entry and exit points during rodent proofing?

Accepted Answer

Our rodent proofing approach begins with a thorough inspection to identify all possible and existing entry points, focusing on areas like attics, basements, crawl spaces and foundations. We employ strong materials such as steel wool, wire mesh, industrial sealants and metal flashing to securely seal these points. We also fit door sweeps and weather stripping to eliminate gaps under doors and windows, designed specifically to block rodents. We incorporate advanced techniques like custom vent covers to maintain airflow while blocking rodents and foundation covers to prevent burrowing. Each solution is tailored to meet the specific requirements of your property. Follow-up assessments help us verify the effectiveness of our work and make necessary adjustments, ensuring enduring protection. This detailed process highlights our dedication to superior quality and client satisfaction in our rodent exclusion efforts.

Question 2

What does your warranty cover?

Accepted Answer

Our warranty encompasses all services performed during the initial visit, offering long-term protection and assurance. This coverage includes the sealing of entry points, removal and cleanup of infestations, and repairs to any damage caused by rodents. Should rodents reappear or new issues emerge from the treated areas during this period, we will resolve these problems at no extra charge. This extensive guarantee reflects our dedication to delivering robust and effective solutions for your home.

Question 3

Can you provide same-day estimates or complete jobs on the same day?

Accepted Answer

No, we do not provide same-day estimates or complete jobs on the same day. Our method requires a detailed inspection and meticulous planning to guarantee the highest quality of service. This careful preparation enables us to customize our solutions to meet your specific needs and address every detail accurately. We value your understanding and are dedicated to offering the most effective and sustainable solutions for rodent control.

Question 4

Do you service commercial properties?

Accepted Answer

Yes, we provide services for commercial properties that do not handle food and drink, alongside our primary focus on residential homes. Our services are precisely tailored to maintain safe, rodent-free environments in both residential settings and suitable commercial spaces. For commercial properties that involve food and beverage operations, we suggest seeking a specialized provider to effectively address your specific requirements.

Question 5

Do you offer rodent pickup services?

Accepted Answer

No, we do not provide ‘one-time’ rodent pickup services. Instead, as part of our extensive rodent control solutions, we include the removal of deceased rodents during our cleanup, sanitation and decontamination processes. This approach ensures your home stays clean and safe following our interventions. For urgent, one-time rodent pickup requirements, please contact your local Vector Control. You can locate the closest provider by searching online for ‘vector control near me.’

Question 6

Do you service outdoor areas like yards, trees, bushes and cars?

Accepted Answer

No, we do not service yards, trees or other outdoor areas. Our expertise is solely in indoor rodent exclusion and proofing, targeting areas like attics, crawl spaces and building interiors to maintain a rodent-free environment within your property. For issues concerning outdoor rodent activity, we advise seeking the expertise of a specialist in outdoor pest control.

Question 7

What kinds of rodents do you service?

Accepted Answer

Our expertise is specifically focused on the control and removal of rats, mice, and squirrels. We dedicate our services to ensuring effective solutions for these particular rodents. However, we do not provide services for moles, gophers, bats, termites, fleas, bees/wasps, ants, cockroaches, silverfish, bed bugs, spiders or other pests. For these types of pest issues, we recommend reaching out to specialized pest control providers who can offer targeted and effective treatments.

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