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The 2018 Diamond Certified Directory: The Phones Are Ringing!

Posted on May 01, 2018 by Jennifer Chan

Since the beginning of April, when the 2018 Diamond Certified Directory started landing in Bay Area mailboxes, our receptionist, Ian Leary, has been rather busy. “Call volume has been 700 to 800 percent higher than normal,” he says, in between answering the phone. “The most common question I get is, ‘Where’s my directory?’ Callers say, ‘I get it every year and I really need a new one’ or ‘I depend on my Diamond Certified Directory.’”

The fact that many callers haven’t received directories is no surprise. The 800,000 directories we send to Bay Area homes and businesses only cover about 30 percent of Bay Area households. Read more

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Posted in: Uncategorized, Consumers, Diamond Certified News
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Meet the Team: Greg Louie

Posted on February 06, 2018 by James Florence

Long before he was promoting the Diamond Certified Resource, Greg Louie knew the value of differentiating quality for consumers. “Before I got into the business ratings industry, I was in the sports equipment business—specifically, manufacturing custom-built golf clubs,” he explains. “In competing against major manufacturers, I was always looking for ways to differentiate my company from others. Later, when I got an opportunity to join a business ratings company, I knew it would be a good fit for me, because I had a firsthand perspective of how differentiating quality could benefit consumers and businesses alike.” Read more

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Posted in: Meet the Team

Happy Customer Highlights

Posted on December 19, 2017 by Suzanne Carroll

Throughout the year, we’ve heard from so many Bay Area consumers who’ve been thrilled by their results of working with Diamond Certified companies. Some of the most grateful are those who’ve embarked on major projects, like David White of Oakland, who chose Paradigm Concrete & Construction, Inc. to build a retaining wall for his home. He writes, “This project was a significant commitment for my wife and me, and we’re happy we found Paradigm Concrete & Construction to do it. If we have another such project at our home, we’ll definitely call Paradigm again. This experience confirms our inclination to consult the Diamond Certified Directory first when we need to find a company.” Read more

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Posted in: Consumers
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What Happens in Vegas…

Posted on May 10, 2016 by Jennifer Chan

We’ve just completed the massive distribution of the 2016 Diamond Certified Directory, with more than 800,000 copies reaching homes and businesses throughout the Greater Bay Area. (If you haven’t received your FREE copy in the mail yet, click here.) April distribution marks the end of a season around here. Every year, we spend six to eight months producing the Diamond Certified Directory. In the final stage of the production process, Director of Production Char Leary and her team head off to Las Vegas. Read more

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Posted in: Consumers, Diamond Certified Extras, Diamond Certified News
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Consumer Response to the 2015 Diamond Certified Directory

Posted on May 14, 2015 by Jennifer Chan

We’re so excited about the publication of our 2015 Diamond Certified Directory! (If you haven’t received your FREE copy in the mail yet, click here.) The 11 county-specific versions began arriving in Bay Area mailboxes last month, and the response has been great. “It arrived the same day that a tree fell in my yard,” writes Louisa K. in Albany. “I found a tree service professional who came out right away.” Calvin G. in Palo Alto keeps the Diamond Certified Digital Directory on his smartphone so he can always find a quality service provider, and Cassandra C. from San Francisco says, “I love the directory. I don’t trust anybody but Diamond Certified to work on my house.”

Tip Rated Local Businesses Read more

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Posted in: Consumer News, Consumer Events, Consumers, Customer Service, Diamond Certified Experts, Diamond Certified News
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Residential Solar Power: The Basics

Posted on April 21, 2015 by Matt Solis

With California experiencing one of the worst droughts in recorded history, it’s a great time to explore converting to solar. Not only can solar power help put the brakes on climate change, it’s also one of the least “thirsty” methods of generating electricity. According to Diamond Certified solar company Sungevity, coal-fired power plants require 100 to 1,000 gallons of water to generate one megawatt-hour of electricity. Solar, by comparison, requires zero gallons of water to produce the same amount of electricity (more details). With this in mind, we’re re-posting this timely article on how to get started with a  residential solar power system.

People have many reasons for switching to solar power, Read more

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Posted in: Consumers, Home Improvement, Solar Energy
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Industry Overview: Real Estate

Posted on February 09, 2015 by James Florence

For the uninitiated, real estate can be like learning a new language. In this article, we cover some of the basics, from key industry terms to commonly asked questions.

Distinguishing Designations
With all the different titles in real estate, it can be hard to keep track of who’s who. Here’s a simple breakdown of the main real estate designations:

Realtor: A realtor can be an agent, broker or other real estate professional. What defines a realtor is not their designation, but their adherence to the Code of Ethics set forth by the National Association of Realtors, which you can read here.

Agent: An agent possesses a salesperson license with the California Department of Real Estate (DRE). Read more

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Posted in: Consumers, Real Estate Tips
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