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What Happens in Vegas…

Posted on May 10, 2016 by Jennifer Chan

We’ve just completed the massive distribution of the 2016 Diamond Certified Directory, with more than 800,000 copies reaching homes and businesses throughout the Greater Bay Area. (If you haven’t received your FREE copy in the mail yet, click here.) April distribution marks the end of a season around here. Every year, we spend six to eight months producing the Diamond Certified Directory. In the final stage of the production process, Director of Production Char Leary and her team head off to Las Vegas. Read more

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Posted in: Consumers, Diamond Certified Extras, Diamond Certified News
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Meet the Team: Greg Louie

Posted on September 10, 2015 by James Florence

Long before he was promoting the Diamond Certified Resource, Greg Louie knew the value of differentiating quality for consumers. “Before I got into the ratings industry, I was in the sports equipment business—specifically, manufacturing custom golf clubs,” he explains. “Since I was competing against major manufacturers, I was always looking for ways to differentiate my company. Later, when I got an opportunity to join a ratings company, I knew it would be a good fit because I had a firsthand perspective of how differentiating quality could benefit consumers and businesses alike.”

Today, 14 years after co-founding American Ratings Corporation, Greg continues to derive enthusiasm and gratification from his professional role. Read more

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Posted in: Uncategorized, Personal Stories

Meet the Team: Jim Stein

Posted on May 28, 2015 by James Florence

After more than 30 years as an entrepreneur, Jim Stein’s passion for improving local commerce through innovative means hasn’t dwindled in the least. It all started in 1983, when he founded Northern California’s first multi-language Yellow Pages, which produced more than 20 directory titles in four different languages. Yet despite its value as a consumer resource, Jim perceived that his product was missing an essential element. “During this time, I had the opportunity to study how consumers used information to find local companies,” he explains. “I found that while our phone book helped connect consumers with businesses, there wasn’t a concrete way to determine which companies actually provided the high customer satisfaction they claimed to offer.” Read more

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Posted in: Diamond Certified Extras, Personal Stories

Consumer Response to the 2015 Diamond Certified Directory

Posted on May 14, 2015 by Jennifer Chan

We’re so excited about the publication of our 2015 Diamond Certified Directory! (If you haven’t received your FREE copy in the mail yet, click here.) The 11 county-specific versions began arriving in Bay Area mailboxes last month, and the response has been great. “It arrived the same day that a tree fell in my yard,” writes Louisa K. in Albany. “I found a tree service professional who came out right away.” Calvin G. in Palo Alto keeps the Diamond Certified Digital Directory on his smartphone so he can always find a quality service provider, and Cassandra C. from San Francisco says, “I love the directory. I don’t trust anybody but Diamond Certified to work on my house.”

Tip Rated Local Businesses Read more

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Posted in: Consumer News, Consumer Events, Consumers, Customer Service, Diamond Certified Experts, Diamond Certified News
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Residential Solar Power: The Basics

Posted on April 21, 2015 by Matt Solis

With California experiencing one of the worst droughts in recorded history, it’s a great time to explore converting to solar. Not only can solar power help put the brakes on climate change, it’s also one of the least “thirsty” methods of generating electricity. According to Diamond Certified solar company Sungevity, coal-fired power plants require 100 to 1,000 gallons of water to generate one megawatt-hour of electricity. Solar, by comparison, requires zero gallons of water to produce the same amount of electricity (more details). With this in mind, we’re re-posting this timely article on how to get started with a  residential solar power system.

People have many reasons for switching to solar power, Read more

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Posted in: Consumers, Home Improvement, Solar Energy
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Industry Overview: Real Estate

Posted on February 09, 2015 by James Florence

For the uninitiated, real estate can be like learning a new language. In this article, we cover some of the basics, from key industry terms to commonly asked questions.

Distinguishing Designations
With all the different titles in real estate, it can be hard to keep track of who’s who. Here’s a simple breakdown of the main real estate designations:

Realtor: A realtor can be an agent, broker or other real estate professional. What defines a realtor is not their designation, but their adherence to the Code of Ethics set forth by the National Association of Realtors, which you can read here.

Agent: An agent possesses a salesperson license with the California Department of Real Estate (DRE). Read more

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Posted in: Consumers, Real Estate Tips
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It’s That Time Again. What’s Your New Year’s Resolution for 2015?

Posted on January 05, 2015 by Jennifer Chan

We are very curious.

Maybe your New Year’s resolution relates to services that Diamond Certified companies provide: you want to remodel your bathroom or get your teeth cleaned more often. Or, instead, maybe you just want to finish that novel or lose 10 pounds. Either way, we want to hear about it. Write it on a piece of paper (like we did below) and send us a selfie. You can also write your resolution in the comment section below.

Thanks for sharing and good luck!

While we wait to hear from you, here are some of the things we came up with:

New Years Resolution Post v2

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Posted in: Consumers, Diamond Certified Extras, Diamond Certified News, Personal Stories