The 2021 Fall Diamond Certified Directory Update is Here!

Posted on October 19, 2021 by Matt Solis

Have you received your free copy of the 2021 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and pest control to eye care and dentistry. Read more

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Posted in: Consumer News, Diamond Certified News
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Anyone Can Report Unsafe or Defective Products. Here’s How.

Posted on September 23, 2021 by Chris Bjorklund

One of my proudest moments as a consumer news producer was a story that prompted a national recall. A mother of a 20-month-old had called the TV station where I worked to report that she discovered her toddler had been playing with a dangerous toy. The stuffed bear had a wire protruding from its belly, and luckily, the mom noticed it before the child injured himself. She couldn’t believe the toy manufacturer could get away with selling unsafe stuffed bears nationwide at big retail outlets. Read more

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Posted in: Safety, Uncategorized, Consumers, Personal Stories, Savvy Tips
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Next Time, Just Say “No!”

Posted on July 27, 2021 by Chris Bjorklund

I was sad to hear that a friend’s husband was recently taken for a ride by some guys wandering their neighborhood selling pressure washing services. All the red flags were there. Read more

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Posted in: Home Maintenance, Safety, Bay Area, Consumers, Home Tips, Personal Stories, Savvy Tips
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Just a Spoonful of Sugar

Posted on June 24, 2021 by Chris Bjorklund

It’s amazing how some consumer complaints can easily be resolved when a responsive provider does something a little extra and unexpected. That was my experience on our first family vacation since the pandemic began. Read more

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Posted in: Consumers, Customer Service, Personal Stories, Savvy Tips
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The 2021 Summer Diamond Certified Directory Update is Here!

Posted on June 10, 2021 by Matt Solis

Have you received your free copy of the 2021 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and real estate to optometry and dentistry. Read more

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Posted in: Consumer News, Diamond Certified News
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Summer Travel = Rental Car Rigamarole

Posted on May 25, 2021 by Chris Bjorklund

I’ve rented a lot of cars over the years, but I’ve never seen what I’m seeing today. Prices are high due to low inventories, and in some cases, no cars are available at any price. The strategies I’ve used in the past to save money have been upended by unanticipated consumer demand. The rental car industry sold off large numbers of vehicles during the pandemic to stay afloat, and those same companies are now having trouble ramping up with new cars due to manufacturing delays. This shortage in some popular destinations could last through the summer. Read more

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Posted in: Automotive, Auto Tips, Consumers, Personal Stories, Savvy Tips
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Lessons Learned From Selling Two Used Cars

Posted on April 27, 2021 by Chris Bjorklund

For reasons I won’t go into here, my husband and I recently found ourselves in possession and taking care of five automobiles. For a while, my nickname in the family was “Fleet Manager.” One of the vehicles was sent to the East Coast by transport to our son, but that still left us with two extra used cars. We decided it was time to sell my 2015 Honda Fit and my husband’s beloved ’69 Volkswagen Beetle. (He was the original owner!) Read more

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Posted in: Automotive, Auto Tips, Consumers, Personal Stories, Savvy Tips
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