Tag Archives: consumer tips

  • Categories

  • Subscribe

Spring Garden Maintenance in 5 Steps

Posted on April 02, 2019 by James Florence

Everyone knows about spring cleaning, but some forget this annual ritual pertains to the yard as well as the home. After sitting dormant all winter, your lawn and plant beds need some freshening up to help them thrive throughout the spring and summer. Here are five maintenance steps to set your garden up for success: Read more

Share
Leave a comment

Posted in: Seasonal, Landscaping Tips
Tags: , , , , ,

Lesser-Known Freebies From Your Public Library

Posted on March 26, 2019 by Chris Bjorklund

I was at my public library picking up a book for my book club when I noticed that the woman ahead of me was checking out a pass to the Exploratorium for her family. I asked the librarian for more information and found out that San Francisco libraries and others in the Bay Area have a “Discover & Go” pass, which offers free and discounted tickets to attractions such as the California Academy of Sciences, the Legion of Honor, the Oakland Zoo, the Lawrence Hall of Science, and the Pacific Pinball Museum. You log in with your library card and the listings include details about the conditions and how to make online reservations. The passes can be printed at home. Read more

Share
Leave a comment

Posted in: Consumers, Personal Stories, Savvy Tips
Tags: , , , , , , ,

Please Give Us More Icing on the Cake!

Posted on February 26, 2019 by Chris Bjorklund

It often surprises me how little it takes to brighten someone’s day. I wish more businesses understood that sometimes even a tiny thing can perk you up or just make you smile.

For example, I was window-shopping at an outdoor mall when I came across free organic lemons outside of a storefront. The owner had more bowls of fruit at the sales counter. This small gesture wasn’t just a conversation starter—I was lured inside to see the merchandise and left with a positive feeling about the place. I didn’t buy anything that day, but I will return. Read more

Share
Leave a comment

Posted in: Consumers, Customer Service, Personal Stories, Savvy Tips
Tags: , , , ,

Robocalling: It’s Truly an Epidemic

Posted on January 30, 2019 by Chris Bjorklund

Robocalls are out of control at my house. First, the landline rings. I don’t answer because I have Caller ID and don’t recognize the number. Then my cellphone rings with a similar number, and within a few minutes, my cable telephone line also rings. Did I mention my husband often gets a call on his cellphone around the same time? Calls to my landline sometimes start before 7am and continue as late as 10pm. We’ve had as many as 15 calls in a day. I’m not surprised by one estimate that says about one-third of all phone calls are now robocalls and scams.

I’ve done everything that’s recommended. I use the call-blocking feature on my iPhone after getting a spam call. Read more

Share
Leave a comment

Posted in: Consumers, Personal Stories
Tags: , , , , , , , ,

Expressing Gratitude All Year Long

Posted on November 29, 2018 by Chris Bjorklund

During the month of November and the Thanksgiving season, most of us are more focused than usual on the gift of gratitude. But given the positive impact of gratitude on others, perhaps we should think about ways to express our gratitude throughout the year.

I started reflecting on that the other day after listening to my voicemail. A local framing store manager called to let me know that my two paintings were ready to be picked up. Then, he added something extra—he said he sincerely appreciated my continued business, which meant a lot to him. Read more

Share
Leave a comment

Posted in: Holiday Related, Seasonal, Consumers, Customer Service, Savvy Tips
Tags: , , , , ,

Straight Talk Runs Deep

Posted on October 25, 2018 by Chris Bjorklund

I was lucky enough to travel to Alaska recently on a small ship adventure. The Wilderness Discoverer cruised from Sitka to Juneau through the Inside Passage, an archipelago that was created by glaciers. With only 76 passengers and 25 crew members on board, it was an intimate experience. The activities ranged from sea kayaking and bushwhacking to snorkeling and meadow meanderings, all of which provided chances to both see Alaskan wildlife and get wet and muddy. There was even a polar plunge for some!

The Captain spoke to us every day, mostly via intercom, as did the Expedition Leader and Kitchen Steward. We received updates on the itinerary, how choppy the waters might get and why dinner would be late. Read more

Share
Leave a comment

Posted in: Consumers, Customer Service, Personal Stories, Savvy Tips
Tags: , , , , , ,

The 2018 Fall Diamond Certified Directory Update is Here!

Posted on October 11, 2018 by Matt Solis

Have you received your free copy of the 2018 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

Share
Leave a comment

Posted in: Consumer News, Diamond Certified News
Tags: