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Summertime, Ticks and Tweezers

Posted on June 27, 2018 by Chris Bjorklund

“I hate nature,” my 12-year-old daughter mumbled years ago as the urgent care doctor removed a tick embedded in the middle of her back. She’d been away at a week-long school camp in Northern California, so we had no idea how long the tick had been there. Fortunately, she didn’t contract Lyme disease from the bite.

I’ve always been afraid of ticks (along with snakes and poison oak), and I was reminded of my fears last month while taking a nature hike in the redwoods near the Russian River. Read more

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Posted in: Consumers, Personal Stories, Savvy Tips
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The 2018 Summer Diamond Certified Directory Update is Here!

Posted on June 19, 2018 by Matt Solis

Have you received your free copy of the 2018 Summer Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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Savvy Consumer Tip: Choosing a Summer Camp

Posted on May 24, 2018 by Chris Bjorklund

With summer right around the corner, now is a good time to start looking for the right camp for your kids. Read more

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Where Are Your Fire Extinguishers? Do You Know How to Use One?

Posted on April 24, 2018 by Chris Bjorklund

I started thinking about my preparedness a lot last fall when fires were raging in Northern California. One day, I came across an article in Consumer Reports magazine that made six key points about fire extinguishers:

1. Make sure you know where yours are.
2. Make sure they’re not coated in dust.
3. Put them on every level of your house.
4. Keep small extinguishers in your car and kitchen.
5. Keep a multipurpose extinguisher in your garage.
6. Make sure the arrows on the indicators point to green, which means they’ll work when the pins are pulled. Read more

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Posted in: Fire Prevention, Uncategorized, Savvy Tips
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Muddling Through Cold and Flu Season

Posted on March 27, 2018 by Chris Bjorklund

If you’re going to be laid up for a couple of weeks with the flu, the Bay Area is a good place to do it. A remarkable number of services and conveniences are a phone call or swipe away.

For example, take-out food and grocery delivery services are a godsend when you’re sick. During a recent illness, I couldn’t leave the house for almost a week (my husband was out of town) and needed some basic groceries. The first delivery service brought canned chicken noodle soup, eggs, juice, bananas, ginger ale and a dozen other things in less than 90 minutes. I used a second grocery delivery service for a larger order, placed 24 hours in advance. Read more

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Posted in: Consumers, Health Tips, Personal Stories, Savvy Tips
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The 2018 Diamond Certified Directory is Coming!

Posted on March 20, 2018 by Matt Solis

The 2018 Diamond Certified Directory is in the final stages of production, which means printing is just around the corner! More than 800,000 copies of the Directory will be sent to homes and businesses throughout the Greater Bay Area. Each Diamond Certified company is presented with a full-page profile that includes:

  • Contact information (address, phone number, website, email)
  • Services and service areas
  • Business profile and philosophy
  • Verbatim survey responses from real, verified customers
  • In-depth ratings information, including customer loyalty and customer satisfaction rankings
  • Legal information (insurance coverage, California business license)
  • Read more

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Posted in: Consumer News, Consumers, Diamond Certified News
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Do I Need All This Stuff?

Posted on February 22, 2018 by Chris Bjorklund

Since the recent California wildfires, many of us have been reassessing our relationships to our possessions. Since my home was safe, my immediate response was to find useful items to donate to the fire victims. In fact, many Sonoma County donation sites were overwhelmed with people’s generosity and had to turn away used clothing and furniture. They requested cash donations instead or things like toaster ovens, hot plates and electric teapots for those living in temporary housing.

The stories about what evacuees took with them and what they left behind made many of us think about which of our belongings have value and meaning and which don’t. Read more

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Posted in: House Cleaning, Home Maintenance, Consumers, Home Tips, Personal Stories, Savvy Tips
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