The 2020 Fall Diamond Certified Directory Update is Here!

Posted on October 20, 2020 by Matt Solis

Have you received your free copy of the 2020 Fall Diamond Certified Directory Update in the mail? It provides instant access to hundreds of local, top rated Diamond Certified companies across a wide range of service industries, from auto repair and landscaping to optometry and dentistry.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, perform credential-based ratings, monitor each company’s performance, and back you up with mediation and the Diamond Certified Performance Guarantee. Read more

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Posted in: Consumer News, Diamond Certified News
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Getting Back to Normal?

Posted on August 25, 2020 by Chris Bjorklund

I’m happy to be writing for the Diamond Certified Consumer Report again after a short hiatus. Since March, so much has happened to all of us (I was in a scary car accident, my husband had foot surgery and I broke my leg to boot!) that I don’t really know what getting back to “normal” means right now. But let me share a few observations.

Most of us are beginning to resume some activities, albeit with many adaptations. I’ve continued having groceries delivered, but now I make brief forays into stores that have best practices. Read more

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Posted in: Safety, Consumers, Personal Stories, Savvy Tips
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Savvy Consumer Tip: Saving on Car Rentals

Posted on August 06, 2020 by Chris Bjorklund

Do you know how to get the best rates on a rental car? Watch this video for some helpful tips. Read more

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Posted in: Auto Tips, Savvy Tips
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How To Safely Remodel Your Home During COVID-19

Posted on July 10, 2020 by Guest Blogger

This article originally appeared on the blog of MSK Design Build, a Diamond Certified company.

You’ve been sheltering in place or working at home since March, and it slowly dawns on you that it may be time to remodel your kitchen (or bathroom or your whole home). Join the crowds! Our phones are ringing off the hooks as many East Bay residents are eager for a fresh look and feel in their bathroom, an updated fireplace and new flooring, or a beautiful and functional new kitchen. The first question that may come to mind is, “How can I remodel safely during the COVID-19 pandemic?”

As a design build firm that has been safely and busily back to work since May 4, Read more

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Posted in: Home Remodeling, Home Maintenance, Safety, Consumers, Home Tips, Home Improvement, Savvy Tips
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Kids and Choking Hazards

Posted on February 18, 2020 by Chris Bjorklund

kids playing with blocks

I’ve been babysitting a one-year-old and a three-year-old on a regular basis this year, so I’m constantly on the lookout for choking hazards. You’re probably familiar with the obvious ones like hot dogs, seeded grapes and marshmallows, but I was surprised when the children started coughing and choking on apple slices, french fries, and beans. According to the Centers for Disease Control and Prevention, you can prevent choking by making sure your little ones sit up while eating and not giving them food while they’re in the car or stroller. Kids are still developing their swallowing skills up until they’re 24 months old, so keep this in mind when introducing solid foods. Read more

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Posted in: Safety, Consumers, Health Tips, Home Tips, Savvy Tips
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A Glimpse Into the World of Con Artists, Swindlers and Fakers

Posted on February 18, 2020 by Chris Bjorklund

 

My latest obsession is listening to podcasts about criminals who have defrauded, scammed and deceived others. Consumer investigative journalism is now more accessible than ever in this medium. All the shows I’m digging into are free through podcasting apps and streaming services like Spotify.

“Swindled” is my current favorite. It’s an independently produced true crime podcast about all sorts of money-making schemes, white collar crime and corporate greed. The anonymous host calls himself “A Concerned Citizen.” His goal is to shine a light on stories that you may have heard about in the news but didn’t really know all the sordid details. In an interview, Read more

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Posted in: Consumers, Savvy Tips
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What Do You Procrastinate About?

Posted on January 28, 2020 by Chris Bjorklund

I was sitting around with a group of girlfriends at the end of last year and the conversation got around to all the things we meant to do in 2019 but didn’t. It was interesting to hear how differently we all prioritize tasks and projects and keep putting some things off for months and even years. The discussion got me thinking about how I could be more productive in the coming year. So, I made a list of random things I’m working on in 2020 or that I recently completed. My list might get you thinking about yours. Read more

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Posted in: Consumers, Savvy Tips
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