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How to Be a Savvy Consumer – Video

Posted on March 06, 2018 by Jennifer Chan

Being a savvy consumer takes a little extra work, but you’ll get big payoffs in the long run. In this video, Chris Bjorklund, Consumer Advocate, and Joy Lanzaro, Director of Mediation & Compliance, walk you through 10 steps you can take to ensure your transactions go smoothly. When you’re done, check out our Problem Resolution & Mediation Hub to learn more about consumer affairs. Lastly, remember, Diamond Certified Preferred Consumers are backed by a Double Diamond Certified Performance Guarantee when they use Diamond Certified companies (enroll here, it’s free!).

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Posted in: Uncategorized, Consumer News, Consumers
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December Musings and a Family Recipe

Posted on December 21, 2017 by Chris Bjorklund

As I was thinking of potential topics for this month’s Diamond Certified Consumer Report, I decided it was time for something completely different. Rather than writing about how to be a savvy online shopper, giving wisely during the holiday season or the pros and cons of gift cards, I wanted to share something more personal.

Every year, I ask my family members to think about how we can simplify our celebrations. For example, how about drawing names for gifts instead of shopping for every person? I’ve introduced the idea of a “white elephant” gift exchange where we re-gift items we already have on hand. Rather than going out for a family restaurant meal before Christmas, Read more

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Posted in: Holiday Related, Personal Stories, Savvy Tips
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So Many Ways to Find Helpful Expertise!

Posted on October 26, 2017 by Chris Bjorklund

This summer, my husband and I had a flooring problem in our home. We have a rolling desk chair that was scratching the engineered hardwood flooring in a downstairs office, so we placed an area rug near the desk. However, the rug was too thick to move the chair back and forth easily. The next thing we tried was a plastic floor mat on top of the area rug. That solution kind of worked, but it wasn’t aesthetically pleasing. It bugged me every time I walked by the desk.

Finally, I decided to get some expert help from my local Diamond Certified flooring store. They recommended buying a commercial-quality remnant and having it cut to fit the area around the desk. Read more

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Posted in: Consumers, Personal Stories, Savvy Tips
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