Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Rug Cleaning and Restoration Companies Rated Highest in Quality?

Photo: Master Cleaners (2017)

You are the customer. If your goal is to choose a rug cleaning and restoration company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified rug cleaning and restoration service. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated rug restoration and cleaning company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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INDUSTRY INFORMATION - Sonoma County – Rug Cleaning – In Plant
Know What You Want
What to Ask Yourself Before Calling Sonoma County In-Plant Rug Cleaning Services

Before you contact any local off-site or in-plant rug cleaning companies in your area of Sonoma County, whether you live in Petaluma, Windsor, Healdsburg, Santa Rosa, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville and Rohnert Park or Agua Caliente, Asti, Bodega Bay, Duncans Mills, Glen Ellen, Monte Rio, Penngrove, Rio Nido, Roseland, Sheridan, the Geysers, Villa Grande or another area, it’s smart to consider your needs and expectations.

Rug cleaning services, just like all types of contractors, offer a wide variety of services and expertise levels. By considering your type of rug, the cleaning or restoration services it requires, your budget, service needs and other factors, you’ll be better prepared to interview local service providers and make a smart decision.

The following questions will get you started. You may want to take notes or write down your requests so you have a list handy when making phone calls and taking with Sonoma County in-plant carpet cleaning companies near you.

1.     Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Performance Guarantee to provide in-plant area rug cleaning?

2.     What specific services do I need from local Sonoma County in-plant rug cleaning shops? This may include rug repairs, in-plant Oriental rug cleaning, rug treatment services and more.

3.     What is my budget for in-plant rug cleaning services?

4.     Do I need rug pick-up or drop-off services?

5.     Does my rug need repairs, restoration, maintenance or prevention services? If so, can the Sonoma County in-plant rug cleaning contractors I’m interviewing provide the services I desire? You want to be sure that any local in-plant area rug cleaning and restoration companies have the ability to provide and opportunity to bid on the same scope of services.

6.     Is the area rug I’m needing to have cleaned or repaired at an off-site facility a family heirloom, antique or otherwise valuable rug? How will this impact my choice of in-plant rug cleaning service provider or facility?

7.     What characteristics do I expect from Sonoma County in-plant rug cleaning companies in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma and Cloverdale and beyond? (e.g., good communication skills, promptness, honesty, dependability, good warranties, efficiency, experience, etc.)

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What To Ask In Person
Interview Questions to Ask In-Plant Rug Cleaning Specialists in Sonoma County

The next step is to invite representatives from the best rug cleaning companies to your home or business to see the area rugs in question. This will give them a chance to see the product, talk with you about your specific needs, give you a quote for services, and answer any remaining questions you might have.

You’ll only want to talk to the top few in-plant rug cleaning companies, though, so look back at your notes from your phone calls and choose the companies that seemed best equipped to cater to your needs and provide the top quality services you expect. Remove from your list any companies that aren’t insured, that can’t provide warranties on their work, or that didn’t have time or patience to answer your questions over the phone.

Then, make appointments with the top three or five contenders to visit your home and see the work in question. Again, have a list of questions to ask so that each company has the opportunity to present the same information and give you the chance to fairly evaluate their offerings.

Here are some sample questions to get you started.

1.     What in-plant cleaning and repair services do you recommend for my area rug?

2.     Can your in-plant rug cleaning company provide the services I need?

3.     How long will the work take?

4.     When can I expect to get my rug back?

5.     How do you charge for in-plant rug cleaning, rug restoration, rug repair and/or rug damage prevention services?

6.     Will you call me before doing any work that will exceed the original estimate?

7.     Do you guarantee your cleaning work in writing?

8.     Can I purchase additional insurance if my rug is an antique, heirloom or otherwise valuable

9.     Will you give me a list of recent customers I can call as references?

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  • What To Ask References
    Learn More from Rug Owners Who Have Hired In-Plant Cleaning Services

    It’s best to choose a Diamond Certified in-plant rug cleaning companies because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from in-plant rug cleaning companies in Sonoma County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified in-plant rug cleaning companies within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your in-plant rug cleaning companies. Keep in mind, though, that references provided to you by the in-plant rug cleaning companies are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the off-site rug cleaning companies will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    Then make some phone calls and ask the following questions.

    1.     Were you satisfied with the service you received from (name of Sonoma County in-plant rug cleaning company)?

    2.     What services did they provide for you?

    3.     Did they finish the rug cleaning on time and on budget?

    4.     Did they pick up and drop off your area rugs at a time that was convenient to you?

    5.     Were they respectful of your home and property?

    6.     Was the original time and cost estimate on target? If not, was there a good reason for the discrepancy?

    7.     Did this rug cleaning or rug repair company communicate well with you ?

    8.     Were you pleased with the outcome of the in-plant rug cleaning services?

    9.     Would you hire this company again?

    10.  Would you recommend them to friends or family?

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  • Review Your Options
    Find and Hire Good In-Plant Rug Cleaning Companies in Sonoma County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Consider the following questions before deciding on the best in-plant rug cleaning companies in Sonoma County for you.

    1.     Is there an in-plant rug cleaning companies in Sonoma County, whether in Santa Rosa, Petaluma, Sebastopol, Cotati, Cloverdale and Rohnert Park or beyond, that can meet your needs?

    2.     Were the in-plant rug repair and cleaning companies knowledgeable about the services, materials and techniques you need?

    3.     Is there a company that is sensitive to your budget and able to help you see the value in their services?

    4.     Is there an Sonoma County in-plant area rug cleaning company that is knowledgeable about the care needed for your particular type of area rug or carpeting?

    5.     Do the companies offer written warranties on their work and materials?

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  • How To Work With
    What to Do Before Deciding on In-Plant Rug Cleaning Services

    In-plant rug cleaning services are an investment in your area rugs, oriental rugs, wool or silk rugs, dhurries, flokatis, antique rugs, Persian rugs or other movable rugs in your home or business.

    It’s important to be able to clearly communicate with the Sonoma County in-plant rug cleaning companies you’re choosing among. You’ll want to be able to tell them the type of rug you have, as well as details including size, age (particularly if it’s antique—at least 100 years old—or modern), materials (wool, silk, etc.), details about personal and financial value, any particular reason you’re needing to have it cleaned (routine cleaning and maintenance, stains, pet stains, heavy soiling, visible traffic patterns, water or smoke damage, mildew, insect damage, fading or color bleeding, etc.), and if you need any additional services (such as repair or restoration, insect damage repair, smoke or water damage mitigation, color restoration, fringe repair, warp or weave thread repairs, treatments to repel stains or mildew, etc.).

    You should also have a timeline in mind for when you’d like your rug cleaned and any specific date by which you need it returned. Being available for estimates, and pick up and drop off services may be important, too.

    It’s smart to have some questions written down that you can use during your interviews with local in-plant rug cleaning companies in Santa Rosa, Petaluma, Sebastopol, Cotati, Cloverdale and Rohnert Park and areas near you. The questions in the above articles can help you formulate a list of your own questions to ask yourself, over the phone, in person, and of references. You’ll also want to know any personal or professional characteristics and services you expect from your rug cleaning contractors.

    What to Do Once You’ve Found an Off-Site Rug Cleaning Company You Like
    When your research is done and you’ve found a good Sonoma County in-plant rug cleaning service, it’s time to ask for a contract. This may be the estimate you were provided, or they may ask you to sign a separate contract.

    Before you sign anything, whether it’s the estimate or a contract, be sure you understand all terms and limitations for both you and your contractor. Contracts are legally binding documents, and it should protect your interests as well as those of your contractor. Never sign a blank or incomplete estimate or one that you don’t fully understand or agree to. It’s always appropriate to ask for modifications or a rewrite of the contract terms if the one you’re given doesn’t match the scope of work or details you’ve discussed with your rug cleaning and repair expert. You’re also within your rights to write in to the contract or estimate any verbal agreements you’ve made with your in-plant rug cleaning company representative so that it’s part of the official record.

    You may also write in dates, special instructions, and other items you discussed and that you expect to be adhered to during the rug cleaning process.

    Then, set a date for rug pick up, confirm the expected amount of service time, and get any warranties and promises in writing. If you’re taking out additional insurance on a valuable rug, this is the time to verify that coverage amount and dates as well.

    Help Make the Rug Cleaning Process Go More Smoothly
    If your in-plant rug cleaning service is picking up your rug, all you may need to do is set an appointment and be available during that time to meet the staff who comes to retrieve you rug. However, there are some things you can do to ease this process.

    ·      Move furniture and other items that are on the rug. Talk with your contractor ahead of time to see if they can move furniture or if there will be an extra charge for this service. If so, you may choose to move furniture and items to forgo this extra cost. Then again, a small fee may be worth it to you to have professionals move your furniture. You will want to move or remove small items, clutter, toys, and other items that will need to be moved before the rug can be rolled up and carried away.

    ·      Make it easy for your in-plant rug cleaning staff to retrieve the rug. This may mean leaving a parking space for them, moving your own vehicles or other obstacles that can make it harder for them to park or move the rug, and paying attention to clearance and other possible issues if you are having a large or oversized rug removed for cleaning.

    ·      Keep pets and children free of the room from which the rug will be removed and from the main thoroughfare through your home. Even well-mannered and friendly pets and children can still get in the way. Put pets in another room or kennel them to avoid injury, hassle or escape. Likewise, keep children out of the space until the rug has been removed.

    ·      Make sure your in-plant rug cleaning company has contact information at which they can reach you at all times while they have your rug in their possession. They may need to reach you for work authorizations, with questions, or to give you information. A cell phone number is best if you have one available.

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  • Be a Good Customer
    How Can You Be a Good In-Plant Rug Cleaning Services Customer?

    It’s the in-plant rug cleaning company’s responsibility to care for your rugs and clean them to the  best of their ability. But you play a big part in the success of your in-plant rug cleaning, too, even though the work is taking place off-site.

    Here are a few simple steps you can take to be a good customer when hiring a Sonoma County in-plant rug cleaning service in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma and Cloverdale and your area.

    ·      Be clear and upfront with the in-plant rug cleaning company representatives. Let them know what you want from the rug cleaning services, the outcome you’re expecting and specific ways they can satisfy your expectations.

    ·      Remember, a friendly smile goes a long way!

    ·      Before you enter into contract with off-site rug cleaning companies in Sonoma County, restate your expectations and goals, and reiterate your understanding of the agreement. Most problems with local companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.

    ·      Ask your in-plant rug cleaning company if you should call to check on the progress of your rug washing services, or if they will call you with updates.

    ·      Be sure your service representative has a phone number where they can reach you at all times while your rug is in their possession.

    ·      When your rug cleaning service contacts you, return calls promptly to keep the work on schedule.

    ·      Promptly pay for the in-plant rug cleaning.

    Why would you want to be a good customer? In-plant rug cleaning services in Sonoma County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Make Sure You've Gotten Your Money's Worth

Once your rug has been returned to you after cleaning, review the invoice and ensure that all services were completed to your satisfaction. Now is the time to ask questions about services, charges, unexpected items, and other details. You may want to compare the invoice with your initial contract to confirm that all promised services were completed and all work was done as you’d initially agreed.

The invoice from your in-plant rug cleaning companies contractor should include the following:

  • The rug cleaning company name, physical address and state license number.
  • A complete list of all work performed.
  • An itemized list of all additional materials used.
  • The total cost for the services, including an itemized amount charged for labor (if applicable).
  • A written explanation of any warranties or guarantees.
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Written Warranties
Get Guarantees in Writing

Ask for any guarantees or warranties in writing. Your Sonoma County in-plant and off-site rug cleaning companies should be willing to put into writing any promises they make.

The following items should be included in any written guarantee document:

·      The Sonoma County in-plant rug cleaning company’s name, physical address and state license number.

·      A description of what exactly the warranty covers. This should include whether the in-plant rug cleaning service will repair or replace damaged rugs or incomplete or insufficient work.

·      Any exclusions to your warranty must be explicitly stated.

·      Your responsibility in the case of a warranty claim and what you need to do in order to redeem the warranty.

·      How long the warranty is valid, and whether it expires on a specific day or is prorated (warranty coverage and amount promised for repair or replacement diminishes over time).

·      If the warranty coverage is transferable to the new owner if you sell the rug or carpet.

·      Any actions on your part that may invalidate the warranty.

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Top 10 Requests
Popular In-Plant Rug Cleaning Service Requests

Sonoma County in-plant rug cleaning companies offer a variety of services to meet their customers needs. It’s likely that the rug cleaning facilities near you offer the in-plant services you require to clean and care for your rugs, whether they’re antique rugs, oriental rugs, and new or modern rugs, and whether you simply need cleaning services, or whether you’re also looking for repair, preventative maintenance, or restoration services.

Below are some of the more common requests made of off-site rug cleaning companies in Petaluma, Windsor, Healdsburg, Santa Rosa, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville and Rohnert Park and the rest of Sonoma County and the Greater Bay Area. Call your local services to learn more about what they can offer you.

In-Plant and Off-Site Rug Cleaning Services
Rug cleaning services for oriental rugs, handwoven rugs, wool rugs, silk rugs, antique carpets, heirloom rugs and more that take place in the cleaning company’s plant and not in the customer’s home or business are known as in-plant or off-site rug cleaning. Most companies prefer to do in-plant rug cleaning because they can use specialty equipment and methods to get rugs cleaner.

Antique Rug Cleaning Services
Antique rug cleaning services are available in Sonoma County, including Guerneville, Santa Rosa, Sebastopol, Cotati, and Cloverdale and other areas at in-plant rug cleaning companies. These include specialty rug cleaning services for antique rugs (those older than 100 years old), vintage and heirloom rugs.

Valuable Rug Cleaning
Valuable rugs and those that are valuable in financial and/or sentimental terms can often be safely cleaned at in-plant rug cleaning centers in Sonoma County and the Greater Bay Area. In fact, in-plant rug cleaning can preserve valuable rugs and help them retain their value. Additional services such as restoration, maintenance and prevention can repair rugs or keep valuable rugs from becoming damaged by foot traffic, stains, insect activity, mildew and other threats.

Rug Washing/Water Baths
Rug washing and rug water baths at in-plant rug cleaning companies in Sonoma County, including those in Santa Rosa, Petaluma, Sebastopol, Cotati, Cloverdale and Rohnert Park, Cazadero, Camp Meeker, Bloomfield, Temelec, Stewarts Point Rancheria, Schellville, Two Rock, Jenner, Eldridge, Fetters Hot Springs and beyond, include submerging rugs in water, flushing out dirt and debris, gently agitating or flushing with rug-safe detergents, rinsing and removing all debris and detergents before drying. This process, also known as in-plant rug washing, can help rugs look like new and keep stains and soiling from setting permanently.

In-Plant Rug Repairs
Many in-plant rug cleaning services also offer rug repairs. This may include moth damage repair, mildew repair, traffic damage repair and restoration, hole or snag repair, color repair, repair of fading, warp thread repair, and more. If your rug needs repairs, talk with your Sonoma County in-plant rug cleaning contractor about possible repairs to bring your rug back to its former condition.

Rug Maintenance and Prevention Services
Rug cleaning and repair can be performed at Sonoma County in-plant rug centers. However, many can also offer rug maintenance and damage prevention services including prevention of insect and mildew damage, fading prevention, stain protection and prevention, fringe and warp maintenance, and other care to protect rugs against daily use and incidental damage.

Rug Fringe Repairs and Restoration
Fringes on oriental, antique and valuable rugs can become matted, torn, discolored, stretched, frayed and tattered. Many off-site and in-plant rug cleaning services Sonoma County also offer fringe repairs and fringe restoration services for rug fringes that have become damaged, matted, and even removed.

In-Plant Pet Stain Removal Services
Pet stains can ruin wool, silk, antique, and other specialty rugs. Sonoma County in-plant rug cleaning locations in Cotati, Windsor, Petaluma, Santa Rosa, Rohnert Park, Guerneville and Healdsburg and other areas can offer pet stain removal services for urine, vomit, blood, mud, and other stains and damage associated with pets. There may be extra charges and extra time required for pet stain and pet odor removal. Talk with your rug cleaning company about the availability

In-Plant Area Rug Cleaning in Sonoma County
Area rugs and smaller rugs can also benefit from in-plant rug cleaning. Like larger rugs and carpets, they are also eligible for pick up and delivery services, and most can be washed and dried, undergo pile lifting, have restoration and repair services, and be maintained and undergo prevention and protection.

Off-Site Commercial Rug Cleaning
Commercial carpets and rugs that can be removed are also good fits for in-plant rug cleaning services. These can include area rugs, entry way rugs and mats, decorative rugs and carpets, and other rugs and carpeting in commercial, government, civic and office buildings.

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Glossary Of Terms
In-Plant Rug Cleaning Glossary of Terms

antique rugs
Oriental rugs that are considered antique must be at least 100 years old. Newer rugs, including antique reproductions, may look like antique rugs but are not considered antiques until they are more than 100 years old.

Also known as: vintage rugs, antique oriental rugs, heirloom rugs, heirloom carpets

antique reproduction rugs
Antique reproduction rugs are those that have been recently produced. Antique reproductions are  copies of classic carpets that have been handwoven in India, Turkey, Nepal, Pakistan, China, or other traditional rug creation areas. Antique reproductions may be good reproductions that are hard to tell apart from the originals, or they may simply be reproductions that mimic actual antique rugs but look new.

Also known as: antique reproduction carpets, reproductions, modern antiques

Carpets are technically rugs that are larger than six by nine feet. While the term rug is still often used, rugs are technically smaller than six by nine feet.

Also known as: carpets, oriental carpets, handwoven carpets

The final step of the rug cleaning process is the drying step. This is often performed in a climate controlled dry room, which may include dehumidifiers and fans to dry out the rugs and carpeting faster to prevent mildew, mold, and other unwanted results. Complete drying is important before rugs can be returned and displayed.

Also known as: oriental rug drying, post-wash drying

in-plant rug cleaning
Rug cleaning services that take place in rug cleaning plants and locations that are not within the customers’ homes or business locations. In-plant rug cleaning services often pick up and drop off rugs and carpeting for off-site cleaning services.

Also known as: off-site fug cleaning, off-site carpet cleaning, in plant carpet cleaning

new rugs
New rugs and carpets are newer than 20 years old, in contrast to antique rugs that are more than 100 years old. These rugs may be made with modern dyes and materials, or they may be created with classic or traditional materials, dyes and methods.

Also known as: modern rugs, modern carpets, new carpets, new oriental carpets

pile lifting
Pile lifting is a special type of vacuuming that lifts the pile of the rugs. This step is done after the rugs have been cleaned and dried and prior to them being returned to their display location. Pile lifting makes the rugs look clean and new, and it removes lint, hair and other debris on the rugs.

Also known as: pile lift vacuuming, pile lift services

pressure rollers
Some in-plant rug cleaning companies use a pressure roller system to remove excess water from rugs to hasten the drying process. This system of rollers squeezes excess water from the warp and weave of the rugs and leaves the rugs drier before they’re hung or laid flat for drying.

Also known as: water removal rollers, drying rollers

Rugs are often treated with a pre-treater or pre-treatment before washing. This is a detergent that prepares the rug to be washed and helps stains and soil separate from the material for a cleaner rug.

Also known as: in-plant rug pretreatment, pretreating

water rinse bath
Water rise baths can be used before, during and after the washing phase. Some are used as pre-treatment baths to loosen debris and stains, others include gentle soaps and detergents to clean away dirt, and a final water rinse bath rinses away all loosened soil and cleaning solution left in the rug to complete the washing cycle.

Also known as: water rinse, rinse step, final rinse

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Frequently Asked Questions
Frequently Asked Questions about Off-Site Rug Cleaning Services

Q: Why choose a Diamond Certified in-plant rug cleaning companies?
A: Diamond Certified helps you choose in-plant rug cleaning companies with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only in-plant rug cleaning companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified in-plant rug cleaning companies.

Q: Why should I consider having my rugs cleaned in-plant rather than in my home?
A: While many rugs can be cleaned in your home, specialty rugs and area rugs may get cleaner by being cleaned in-plant. That’s because in-plant rug cleaning companies can offer customized cleaning methods for your particular type of rug in their facilities. This may include water baths, specialty detergents, specialized cleaning methods and more. In-home rug cleaning often uses an extraction method, which may not be the correct method for getting area rugs, Oriental rugs, antique rugs and other types of movable rugs clean. Most in-home rug cleaning services also can’t offer the repair, preventative maintenance and treatment services offered by in-plant rug services.

Q: What do in-plant rug cleaning services include?
A: Most in-plant rug cleaning companies offer pick up and drop off, rug delivery, rug cleaning including water baths, pet stain cleaning, pet urine removal, stain and spot removal, repair, restoration, preventative maintenance, fringe repair and restoration, selvedge repair or restoration, moth or pest damage repair, mildew and mold removal and prevention, color bleed prevention, fine rug cleaning, and more. Various rug cleaning companies offer different services, however, so talk with those in your area and find the one that can offer the services you need along with the customer service you require.

Q: How long will it take to clean my rug?
A: Most in-plant rug cleaning services take between one week and one month to complete. The exact timeline for your rug depends on the type and size of rug, the services needed, any particular stains or damage, if you’re also having repairs or restoration performed at the time of cleaning, special considerations based on the type or age of rug, location and other details. Talk with your in-plant rug cleaning specialist for an exact time quote regarding your rug and specific services.

Q: What types of rugs should be cleaned in-plant?
A: Nearly all kinds of movable/non-fixed rugs can be cleaned in-plant, including wool rugs, oriental rugs, broadloom rugs, dhurries, silk rugs, hand woven rugs, Navajo rugs, indian rugs, braided rugs, area rugs, kilims, flat weave rugs, Persian rugs, Chinese rugs, Moroccan area rugs, rag rugs, hand-tufted rugs, flokatis, sisal rugs, natural fiber rugs, and more. Call your local in-plant rug cleaning company to learn more about the services they offer and whether your rug is a good candidate for in-plant rug cleaning services.

Q: Will in-plant rug cleaning services pick up and drop off my rug?
A: Yes. It’s a good bet that most good in-plant rug cleaning services will pick up and drop off your rugs. Most will schedule a pick up time that’s convenient to your schedule. They will often come into your home to roll up or specially prepare your rug for transport, then they’ll make an appointment to drop off your rug. Most will also bring the rug back into your home and put it in the area where it is normally displayed. If full-service rug cleaning, including pick up and drop off, is important to you, talk with the rug cleaning services near you to learn what they have to offer you in terms of cleaning, customer service and other services to meet your needs and wishes.

Q: Are in-plant rug cleaning services safe for antique, oriental or valuable rugs?
A: Yes. In-plant rug cleaning services are safe for almost any type of rug, including antique, heirloom and valuable rugs. If you’re worried about your rug, particularly if it’s irreplaceable, valuable or has sentimental meaning, talk with the rug cleaning services near you to learn about their testing for color fastness, policies about transportation, guarantees, and other promises about the care and safety of your rug while its in their care.

Q: Will immersing my oriental rug in water harm it?
A: No. Professional in-plant rug cleaning services clean rugs by immersing them in water baths. Fine rug cleaning is best performed by professionals that know and understand the special techniques needed to get rugs clean and protect their value.

Q: How often should I have my rugs cleaned off-site or in-plant?
A: Most rug professionals recommend having rugs cleaned every one to give years, depending on the type of rug, location of the rug, traffic and other details. Rugs in homes with children and pets, and those under dining room tables or in high traffic areas will need to be cleaned more often than those in low-traffic areas or displayed on walls or vertical surfaces.

Q: Can antique rugs and expensive rugs be safely cleaned in-plant?
A: Yes. Most antique rugs, expensive rugs and other specialty rugs can be safely cleaned. In fact, in-plant cleaning by a professional with expertise in that type of rug may be the safest way to have it cleaned. In-plant cleaning often includes testing for color fastness, treatment of stains and spots, and can even include repairs or preventative maintenance. If you have an expensive, antique, heirloom, rare or other valuable rug, talk with a local in-plant rug cleaning expert about your specific situation.

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