Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Swimming Pool and Spa, Service and Repair Companies Rated Highest in Quality and Helpful Expertise®?

You are the customer. If your goal is to choose a swimming pool and spa service and repair company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified spa and swimming pool repair and service contractor. Each has been rated Highest in Quality and Helpful Expertise® in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top rated swimming pool and spa repair service and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large, random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top rated status.

3) Full Disclosure: By clicking the name of a company above, you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality and Helpful Expertise®–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified Resource eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Solano County – Swimming Pool & Spa, Service & Supplies CATEGORY

Jose Calderon is owner of Diamond Image Pool Service, a Diamond Certified company. He can be reached at (707) 219-8326 or by email.

Jose Calderon

diamond certified contributor profile and expert article

Jose Calderon: Diving Back In

By James Florence, Diamond Certified Resource Reporter

VACAVILLE — After taking a brief detour from his pool service career, Jose Calderon decided to dive back in and go deeper than ever before. “My first pool service job was with a company in San Jose,” he recounts. “Jim, the owner, was like the Mr. Miyagi of pool service and taught me everything I know about chemistry and maintenance. Later, when I took a job selling cars, I gave my position to my younger brother, Christopher, who ended up starting his own pool service business in Sacramento. A few years after that, I was thinking about starting a pool service business myself, but I was hesitant because I didn’t want to compete with my brother. However, he encouraged me to go for it, so I did. Today, he and I help each other and refer customers to each other in our respective service areas, so that’s really neat.”

As the owner of Diamond Image Pool Service, Jose says his favorite part of his job is seeing the results of his work. “While I enjoy being my own boss and working outside, I think my favorite part is the satisfaction of taking a pool from green to clean. It’s very rewarding to see my customers happy and enjoying themselves in their pools.”

A resident of Vacaville (where he lives with his wife, Michelle, and their four children), Jose spends his time outside of work on a variety of pastimes. “Family time is big for me,” he says. “We own a boat, so we like going up to Lake Tahoe and spending time on the water. I’m also involved in competitive shooting and I enjoy going to the range with my eldest son.”

In regard to a professional philosophy, Jose says it’s all about customer service and satisfaction. “Our number one thing is making sure we give our customers the best possible service. We always tell them, ‘Our job is to clean the pool, your job is to jump in and invite us to the pool party.’ When we get a new client who has a green pool and we bring it back to Diamond Image clarity, we tell them, ‘You know your pool is right when the pool guy jumps in!’”

When asked about his future goals with the company, Jose says he’d like to continue growing it. “I want to start hiring some employees and get to the point where I can just be the owner instead of the owner-operator. I also look forward to handing the business down to my children one day. I want it to be my legacy.”

Ask Me Anything!

Q: What was your first job?

A: I worked as a teller at Paradise Bakery & Café when I was 15.

Q: Have you ever met a celebrity?

A: I met George Lopez at a restaurant in L.A.

Q: What’s your favorite TV show?

A: “This is Us.”

Q: Are you a dog person or a cat person?

A: I’m a dog person. In fact, I used to breed dogs.

Q: What’s your favorite snack?

A: Graham crackers with milk.

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Three Aspects of Pool Maintenance


VACAVILLE — To get the most enjoyment out of your swimming pool, you’ll need to keep it maintained. Here are three crucial aspects of pool maintenance:   1. Chemistry “Chemistry” refers to chemicals that are added to the pool to… Read more

Expert Video Tip

Video: Three Aspects of Pool Maintenance

Complete Video Transcription:

VACAVILLE — Jose Calderon: The three tips for good pool maintenance we recommend is, number one, testing your pool; number two, circulation; number three, filtration.… Read more




INDUSTRY INFORMATION - Solano County – Swimming Pool & Spa, Service & Supplies
Know What You Want
Researching and Planning Before Hiring a Solano County Swimming Pool and Spa Service Repair Company

Before you hire a Solano County pool and spa service repair company in the major cities of Vallejo, Fairfield, Vacaville, Suisun City, Benicia, Dixon, and Rio Vista, or in your area, there are many issues to consider. You must assess the type of maintenance and repair that will work for your swimming pool and spa. Use the following questions to help you decide what you really want from a pool service professional, and you are almost guaranteed to find the most reliable and trustworthy pool and spa service company. It will be worth the benefits!

Do I want a reputable swimming pool company that is fully insured and bonded?

Do I want a company that uses environmentally friendly pool & spa cleaning supplies?

Do I want a company to provide regular cleaning services or on a one-time repair basis only?

What is the budget you have to work with?

Will you need to buy new equipment in the near future?

Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?

Do I want the pool company to provide basic service, equipment service, or complete care of your pool and accessories?

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What To Ask In Person
Questions to Ask in Person with a Solano County Pool and Spa Service and Repair Company

Once you have chosen a select few of the best pool and spa service companies, visit the representative in person. Questions you may want to consider asking at this time include:

Do you charge a flat rate or by the hour for pool repairs and spa repairs?

Do you use individuals or a team for your regular pool maintenance?

Do you have specials for regular pool maintenance vs one time maintenance?

Do you use and recommend particular brands of pool and spa cleaners and and pool and              spa supplies?

Are warranties offered on pool repairs?

How much time will it take to complete the weekly pool maintenance or the one time repair?

What do you need in order to reach me with updates about my pool and cleaning service?

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  • What To Ask References
    Learn From Previous Customers of Solano County Pool & Spa Services & Repair Companies

    It is best to choose a Diamond Certified swimming pool and spa service and repair company because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a pool and spa service company  in Solano County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified pool and spa repair company within reach, you’ll have to do some research on your own. If you do, it’s a good idea to call some references provided by your swimming pool service company. Keep in mind, though, that references provided to you by the pool service professionals are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers  in Solano County, in the major cities of Vallejo, Fairfield, Vacaville, Suisun City, Benicia, Dixon, and Rio Vista. This will help avoid them giving you the names of only the customers they know were satisfied.

    Were you satisfied with the swimming pool service from this Solano County pool & spa service company?

    Was your pool and spa service professional charge extra if you live out of town or in smaller such as Angwin, Calistoga, Deer Park, Oakville, Pope Valley, Rutherford?

    Did the pool & spa repair professionals listen to and communicate well with you?

    Was the price was fair for the pool repairs or pool & spa maintenance that you had done? Did it reflect the estimate they initially provided you?

    What did you like best about this Solano County swimming pool and spa service company?

    Would you go back to this pool & spa repair company if your pool or spa needs additional work in the future?

    Would you/have you recommend this swimming pool and spa service company to friends and family?

    What pool and spa service and/or repairs did _(pool and spa service and repair company name_) do on your pool or spa?

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  • Review Your Options
    Finding and Hiring a Good Pool and Spa Repair Companies in Solano County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    You may feel pressured to select the closest pool and spa repair shop in Solano County when your pool needs immediate repair, regardless of whether it’s the shop you feel most comfortable with. That’s why it’s a good idea to find a trustworthy swimming pool and spa service company before you need one. On the flip-side, having a good working pool maintenance relationship with a Solano County pool and spa service company will give you confidence when you need pool repairs in a hurry.

    Begin by researching and visiting good pool service and repair companies in Solano County for simple repairs and regular maintenance. Get to know your pool technicians and build a working relationship with them so that you’ll trust them with more costly and unexpected pool and spa repairs in the future.

    In order to choose the right swimming pool service technicians for you, review the notes you took during telephone and in-person interviews and determine if one Solano County pool and spa service company in the major cities of Vallejo, Fairfield, Vacaville, Suisun City, Benicia, Dixon, and Rio Vista, stands out from the rest. Pay attention to the following questions:

    What does the pool and spa service company offer that is specific to my needs?

    Is the pool service company company bonded and insured?

    What are the billing practices of the pool service and repair company?

    When was the last time rates were raised? It is important to understand how often the costs of the company are raised so that you are not surprised in the future by unexpected increases.

    Can a swimming pool service company in Solano County provide your requirements for scheduling, pool maintenance and customer service?

    Is the house cleaning company devoted to your satisfaction?

    Does the swimming pool & spa repair company communicate clearly and effectively regarding which repairs are needed and why? Is the pool service representative able to explain how the repairs were done?

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  • How To Work With
    How to Get the Most Benefit From a Solano County Pool and Spa Repair Company

    Emergency swimming pool and spa repairs don’t have to be a major setback to your budget. The fact that you’ve found a local Solano County pool and spa repair company you trust for regular maintenance should give you peace of mind even if your future pool and spa service repairs are unforeseen.

    First, you’ll want to meet with the pool service representative and explain the problem you are experiencing with your pool or spa. Use the notes you took so you can precisely describe the problems you are experiencing. Be as thorough as possible, and remember, pool repair service representative should never rush you. It’s important to answer their questions and listen to their suggestions and observations, just as it’s important for them to listen to you and answer your questions. Ask for an explanation if you don’t understand what the pool repair representative is telling you or if they’re using language and terms you can’t understand. You should to completely understand the problem and the solutions before you sign an agreement or leave the store.

    Sign the estimate and pool repair service agreement when you’re satisfied with the information your Solano County pool repair shop has given you and all your questions are answered. The shop must get your approval for any repairs or additional work, or if the actual repair costs exceed the estimate, and it can slow down or even stop your repairs if they can’t reach you, so confirm that your pool repair company has a working phone number where they can reach you at all times.

    Most pool  and spa repair companies in Solano County including the larger cities of Vallejo, Fairfield, Vacaville, Suisun City, Benicia, Dixon, and Rio Vista, will permit you to see the damaged pool parts once they’ve identified the problem or needed repairs. Remember, it’s your right to have any and all old parts returned to you. You simply have to ask the pool repair service company for them when they’re writing the service request.

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  • Be a Good Customer
    Be a Good Pool and Spa Service and Repair Customer

    It’s the swimming pool and spa service company’s responsibility to give quality pool and spa service and repair using the best possible installation techniques. But you play a big part in the success of your swimming pool and spa, too. Here are a few simple steps you can take to be a good customer when hiring a Solano County Pool and Spa Service Company the major cities of Vallejo, Fairfield, Vacaville, Suisun City, Benicia, Dixon, and Rio Vista.

    • Before you hire a pool & spa service technician in Solano County, restate your expectations and goals, and reiterate to the pool repair service representative your understanding of the agreement. Most problems with local pool and hot tub service companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your pool & spa service specialist if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re maintaining and/or repairing the pool or spa. The work will move along more smoothly if your swimming pool service company can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the pool service on schedule.
    • Pay for the pool and spa service and repair work promptly.
    • Be clear and honest with the pool service repair representative. Let them know what you want from your pool & spa service and repair, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Remember, a friendly smile goes a long way!

    It is important to be a respectable customer. Pools and spa service and repair companies appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Check the Completed Pool and Spa Service Repair Work

When the Solano County pool and spa repairs are finished or the pool maintenance is decided upon, your pool and spa service representative will give you a written invoice that includes:

The total cost for your pools and spa service repairs, including the amount charged for labor.

Any applicable warrantees provided by the pool parts manufacturer or the pool service company.

The name and physical address of the shop.

A list of all work completed, including warranty repairs done at no charge.

A list of all work completed, including warranty repairs done at no charge.

An itemized list of all replacement parts. This should state whether the parts installed were new or reconditioned pool and/or spa parts.

It is wise to compare the finished pool work with what was written on the invoice. Ask your pool service company representative to walk through the pool or spa site and show you the repairs or maintenance. Check the work done against the invoice. During the walk-through, ask if there are any special instructions for maintaining your pool or spa. If you have any questions about the work that was done or the materials used, ask at this time.

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Written Warranties
Ask for Written Warranties from Pools and Spa Service Companies in Solano County

Good pools and spa service and repair companies in Solano County including the smaller towns of Allendale, Green Valley, Liberty Farms, Birds Landing, Maine Prairie, Elmira and Scandia will offer some type of warranty on their work or on the materials that they used. All warranty details should be provided in writing during the contract stage or at the completion of the job. This written warranty information should include:

If the warranties are transferrable to the new owner if you sell your home.

The pool service company’s name and physical address.

What products and services are covered. This should also include whether the contractor will replace or repair your these parts in the event of a product failure.

Your responsibility if you place a warranty claim (i.e., if you have to pay for labor or materials, or if you are required to pay a prorated amount).

Limitations and exclusions on the materials and workmanship.

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Top 10 Requests
Ten Most Popular Service Requests

Swimming pool & spa services & repair in Solano County provide all types of pools and spa maintenance and  repair services. However, some repairs and maintenance are more common than others. The following are the most familiar requests for local auto repair shops in Solano County, including those in Hayward, San Leandro, Berkeley, Oakland and Fremont and the surrounding areas.

Inground Pool Designs

Designs of pools  as far as shape and contour. With custom designing, the options are endless.

Hot Tub Chemicals

Chemicals used for spas (hot tubs) to disinfect, sanitize, and continuously kill bacteria in the water.

Swimming Pool Service
Services for treating swimming pool water, cleaning swimming pool filters, and also maintaining and repairing pools, pool equipment, and pool accessories or any combination of these services.

Swimming Pool Service Repair

Services for swimming pools such as patching or possibly replacing a liner. Also these services could be repairing the underground or above ground part of the filtrations system, including the pump and its parts.

Swimming Pool Maintenance

Caring for the upkeep of swimming pools, both aboveground and in-ground. These services include adding chlorine and other chemicals to pools, winterizing the pool, getting pools ready for the season, and vacuuming the pool.

Spa Repair (Hot Tub Repair)
Services to repair spas (hot tubs) by repairing the hot tub itself, the filtration system, and/or the spa pump and its parts.

Pool Cleaning Service
Services for cleaning pool filters, maintaining the pH of the water, and maintaining the pool, pool equipment, and pool accessories, or a combination of these services

Swimming Pool Pump
This mechanical device  causes the water to flow under pressure to filtrate or circulate the swimming pool water.

Swimming Pool Construction
The building of an above ground or in-ground  outdoor enclosure designed, intended, or used for the containment of water. Also this structure is designed to be used for swimming, wading, or other recreational use.

Swimming Pool Cleaners
Products that clean the pool either using the suction and the return lines or cleaning through the pool’s circulation system.

Top 10 Brand Requests
Many products are on the market for pool and spa service. Following is a list of popular swimming pool and spa products to help service your pool and spa. You may want to check with the pool service company of your choice to see if the following products work well with your swimming pool and/or spa.

Aqua Broom Pool Cleaning Equipment

Dirt Devil Pool Sweepers

Pool Anti-Freeze

Sun Pool Chemicals

Guardex Pool Chemicals

Pace Pool Chemicals

Pace Shock Chlorine Pool Treatment

Strike Out Agaecide

Pool Blaster Pool Cleaners

BioGuard Pool Chemicals

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