Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Stone, Tile and Grout Cleaning Companies Rated Highest in Quality?

Photo: Love Your Floors (2013)

You are the customer. If your goal is to choose a stone, tile and grout cleaning company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified tile, grout and stone cleaning contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated grout, tile and stone cleaning company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

Stone Care International Marble, Granite, Tile & Grout Cleaning Products
Ceramiclean Tile & Grout Cleaner
Magic American Grout Cleaner
Tile Guard Tile And Grout Cleaner
Stone Care Pro Stone, Tile & Grout Cleaner
Maintain Tile, Stone & Grout Cleaner
DuPont Heavy Duty Stone & Tile Floor Cleaner
StoneTech Klenz Stone Tile and Grout Cleaner
Homax Tile/Grout Cleaner
Mohawk Tile Grout Cleaner
Cyclone Tile and Grout Cleaner
Grease Magic Zero Tile & Grout Cleaner
Procyon Tile, Grout & Stone Cleanser
Aqua Mix Heavy Duty Tile and Grout Cleaner
Viper Renew Restorative Tile & Grout Cleaners
HMK StoneCare
3M Tile And Grout Cleaner
Miracle Sealants Tile and Stone Cleaner
Tilex Grout Cleaning Products
GroutShield
Marble Maverick Tile & Grout Cleaner

stone cleaning
tile cleaning
grout cleaning
tile floor cleaning services
ceramic tile & grout cleaning services
residential stone, tile & grout cleaning
commercial stone, tile & grout cleaning
industrial stone, tile & grout cleaning
interior stone, tile & grout cleaning services
exterior stone, tile & grout cleaning services
shower tile & grout cleaning
tile steam cleaning services
travertine tile cleaning
stone, tile & grout sealing services
porcelain tile cleaning
marble tile cleaning
slate tile cleaning
pool tile cleaning
green tile cleaning chemicals
bathroom tile & grout cleaning
kitchen tile and grout cleaning

Alviso
Blossom Valley
Campbell
Coyote
Cupertino
East Palo Alto
Gilroy
Holy City
Los Altos
Los Altos Hills
Los Gatos
Milpitas
Monte Sereno
Monte Vista
Morgan Hill
Mountain View
Mt Hamilton
New Almaden
Palo Alto
Permanente
Redwood Estates
San Jose
San Martin
Santa Clara
Saratoga
Stanford
Sunnyvale

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Contractors State Licensing Board (CSLB) (http://www.cslb.ca.gov/)
Ceramic Tile Institute of America (CTIOA) (http://www.ctioa.org/)
Ceramic Tile & Stone Association (CTSA) (http://www.tile-stoneassn.org/)
Handmade Tile Association (HTA) (http://www.handmadetileassociation.org/)…

Contractors State Licensing Board (CSLB) (http://www.cslb.ca.gov/)
Ceramic Tile Institute of America (CTIOA) (http://www.ctioa.org/)
Ceramic Tile & Stone Association (CTSA) (http://www.tile-stoneassn.org/)
Handmade Tile Association (HTA) (http://www.handmadetileassociation.org/)

Marble Institute of America (MIA) (http://www.marble-institute.com/)
North Coast Builders Exchange (NCBE) (http://www.ncbeonline.com/)
National Kitchen and Bath Association (NKBA) (http://www.nkba.org/)
National Tile Contractors Association (NTCA) (http://www.tile-assn.com/)
National Terrazzo and Mosaic Association (NTMA) (http://www.ntma.com/)
Tile Contractors Association of America (TCAA) (http://www.tcaainc.org/)

Know What You Want
Research and Plan Before Hiring Stone, Tile and Grout Cleaning Companies in Santa Clara County

Once you are ready to hire a stone, tile and grout cleaning company in Santa Clara County, it is important to know what you want. Unfortunately, many stone, tile and grout cleaning companies are less than professional and do not meet the standard of stone, tile and grout cleaning that is required. Use the questions below to help you determine what course of action to take, and you are almost guaranteed to find the most reliable and trustworthy stone, tile and grout cleaning company in Santa Clara County, including the major cities of Palo Alto, Cupertino, Gilroy, Campbell, and Morgan Hill.

  1. Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  2. What personal and professional characteristics would I like my Santa Clara County stone, tile and grout cleaning company to have? (These may include good communication skills, punctuality, honesty, reliability, cleanliness, etc…)
  3. Do I want a reputable stone, tile and grout cleaning company that is fully insured and bonded?
  4. What type of stone, tile and grout cleaning work am I looking for?
  5. Do I plan to live in this home for the long-term? Or is this a house I plan to sell or use as rental property?
  6. What is my budget for stone, tile and grout cleaning?
  7. Are there any changes or repairs I’d like to have made before the contractors start the stone, tile and grout cleaning work?
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What To Ask In Person
What You Should Ask When Speaking to Santa Clara County Stone, Tile and Grout Cleaning Companies

Once you have narrowed down the field to a few of the best stone, tile and grout cleaning companies in Santa Clara County, visit some in person to meet the representative. Questions you may want to consider asking at this point include:

  1. Do the stone, tile and grout cleaning companies provide warranties for their stone, tile and grout cleaning work?
  2. Did the stone, tile and grout cleaning business complete the work with their own employees or do they subcontract stone, tile and grout cleaning jobs?
  3. How and when do the tile companies clean up?
  4. Do the stone, tile and grout cleaning professionals have a portfolio of finished work or a list of references you may contact?
  5. How long should it take the stone, tile and grout cleaning company to complete the work?
  6. How do stone, tile and grout cleaning company price their work?
  7. Will the tile installation professionals provide a written contract for the stone, tile and grout cleaning job?
  8. Do the stone, tile and grout cleaning experts have current workers’ compensation and liability insurance?
  9. Will the Santa Clara County stone, tile and grout cleaning contractors provide a written estimate?
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  • What To Ask References
    Learn from Previous Customers of Santa Clara County Stone, Tile and Grout Cleaning Companies

    It’s best to choose a Diamond Certified stone, tile and grout cleaning company because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a stone, tile and grout cleaning company in Santa Clara County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified stone, tile and grout cleaning company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your stone, tile and grout cleaning company. Keep in mind, though, that references provided to you by the stone, tile and grout cleaning company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    1. Would you recommend this stone, tile and grout cleaning company to your friends and family?
    2. Did the professionals clean up after completing their job?
    3. Did the stone, tile and grout cleaning contractor you hired finish the work on time?
    4. Were you satisfied with the services from _(stone, tile and grout cleaning company name)_?
    5. What type of stone, tile and grout cleaning work did they do for you?
    6. If you live in smaller towns such as Alviso, Blossom Valley, Los Altos Hills, Mt Hamilton, New Almaden, and San Martin, did they charge extra to travel to your home?
    7. Did the stone, tile and grout cleaning company arrive promptly?
    8. Did the stone, tile and grout cleaning business keep you up-to-date with the status of the project? Or did you have to call in order to get information?
    9. When you need stone, tile and grout cleaning done in the future, will you consider hiring this stone, tile and grout cleaning company again?
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  • Review Your Options
    Consider Your Options for Stone, Tile and Grout Cleaning Company in Santa Clara County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Selecting a stone, tile and grout cleaning company is important to you and your home.

    So before determining the best stone, tile and grout cleaning company in Santa Clara County for you, it’s important to think about these questions.

    1. What does the stone, tile and grout cleaning company offer that is specific to my needs?
    2. Is the stone, tile and grout cleaning business bonded and insured?
    3. What are the billing practices of the stone, tile and grout cleaning company?
    4. When was the last time rates were raised? It is important to understand how often the costs of the company are raised so that you are not surprised in the future by unanticipated increases.
    5. Can the Santa Clara County stone, tile and grout cleaning contractors provide your requirements for scheduling and customer service?
    6. Is the stone, tile and grout cleaning contractor devoted to your satisfaction?
    7. What type of stone, tile and grout cleaning work does the stone, tile and grout cleaning contractors specialize in?
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  • How To Work With
    Review Your Contract with a Stone, Tile and Grout Cleaning Company in Santa Clara County

    When you have found the local Santa Clara County stone, tile and grout cleaning company that meets all your ideals in the smaller towns of Los Gatos, Monte Sereno, Permanente, Stanford, Coyote, and Gilroy, or your area, it’s the best time to ask for a written contract. This contract should include written details on the price, quality and materials to be used, as well as the job start date and intended completion date.

    Before you sign the contract, read and be sure you comprehend all the terms and limitations. The contract you sign is binding, and should protect your property and your interests, as well as those of your contractor. For this reason, you should never sign a blank or incomplete estimate.

    When signing the contract, don’t be nervous about writing in special requests or verbal agreements. This will protect you and help make sure you get the services you have decided on. Along with end dates and any special instructions, these add-ons may also include related issues that aren’t always covered by a standard contract. For example, regardless of how careful your contractor promises to be there are often unexpected results with stone, tile and grout cleaning jobs.

    But you can protect your property by being proactive. Before the work begins, schedule a walk through with the company supervisor and conduct a pre-work inspection of your property. List or photograph your landscaping, home and property and talk with a company representative about reasonable expectations for protecting your home and yard during the work. When you’ve reached an agreement, both you and the contractor should sign and date the document. When the work is done, do a final inspection together and verify that your expectations were met.

    Get Ready for the Stone, Tile and Grout Cleaning Specialists

    Professional stone, tile and grout cleaning contractors are able to handle the large and small aspects of their work. But there are a few things you can do in preparation to their arrival and while the work is in progress to help their job go more smoothly. You may even cut down on billable hours or the possibility of damage to your home and possessions.

    • Provide adequate clearance and parking space for work trucks. Some stone, tile and grout cleaning companies have large work trucks that require more clearance or parking space than average vehicles. Contact the company before the scheduled start date and ask them how many work vehicles will need parking space and whether the vehicles are oversized. You may find it useful to walk through the site with your contractor ahead of time so they can point out any potential clearance issues or possible hazards you can move or minimize before the stone, tile and grout cleaning begins.
    • Keep children and pets away from the construction areas. Your contractors will be concentrating on the work at hand and shouldn’t have to watch out for children and pets before, during or after the work. Cordon off the area the contractor will be using and keep pets and kids away from that area until after the work is finished. This will prevent accidents, injury and the expense of touch-ups.
    • Remove any furniture or movable items from the workspace. Anything that cannot be removed from the work area should be moved as far away as possible from the construction area. You may also want to temporarily store any expensive items that are in high-traffic areas to prevent them from being broken.
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  • Be a Good Customer
    Be a Good Stone, Tile and Grout Cleaning Company Customer in Santa Clara

    It is the stone, tile, and grout cleaning company’s responsibility to use quality stone, tile and grout cleaner along the best possible cleaning techniques. But you play a big part in the success of your stone, tile and grout cleaning, too. Here are a few simple steps you can take to be a good customer when hiring a Santa Clara County stone, tile and grout cleaning company.

    • Be clear and upfront with the stone, tile and grout cleaning company. Let them know what you want from your stone, tile and grout cleaning, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Before you hire a stone, tile and grout cleaning company in Santa Clara County, restate your expectations and goals, and reiterate to the stone, tile and grout cleaning representative your understanding of the agreement. Most problems with local stone, tile and grout cleaning companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Remember, a friendly smile goes a long way!
    • Ask your stone, tile and grout cleaning company if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re cleaning your stone, tile and grout. The work will move along more smoothly if your stone, tile and grout representative can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the stone, tile and grout cleaning on schedule.
    • Pay for the stone, tile, and grout cleaning work promptly.

    Why would you want to be a good customer? Stone, tile, and grout cleaning companies in Santa Clara County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Use the Invoice to Verify the Completed Stone, Tile, and Grout Cleaning Work

When the stone, tile, and grout cleaning company has finished cleaning your stone, tile, and grout in your Santa Clara County home in the major cities of San Jose, Sunnyvale, Santa Clara, Mountain View, and Milpitas, or your area, your stone, tile, and grout cleaning representative will give you a written invoice that includes:

  • The total cost for your stone, tile, and grout cleaning, including the amount charged for labor.
  • An itemized list of all replacement parts. This should state whether the parts installed were new or reconditioned parts.
  • The name and physical address of the shop.
  • A list of all work completed, including warranty repairs done at no charge.
  • Any applicable warrantees provided by the stone, tile, and grout cleaning manufacturer.

It is a good idea to compare the completed stone, tile, and grout cleaning work with what was written on the invoice. Ask your stone, tile, and grout cleaning company representative to walk through the job site and show you. Check what was done against the invoice. During the walk-through, ask if there are any special instructions for maintaining your stone, tile, and grout cleaning. If you have any questions about the work that was done or the materials used, now is the time to ask.

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Written Warranties
Request a Written Warrantees for Your Stone, Tile and Grout Cleaning Company

Dependable stone, tile and grout cleaning companies in Santa Clara County including the smaller towns of Holy City, Monte Vista, Morgan Hill, Mountain View, Redwood Estates, and Saratoga, or your area, will offer some type of warranty on their work or on the materials that they used. All warranty details should be provided in writing during the contract stage or at the completion of the job. The following should be included in the written warranty information:

  • Limitations and exclusions on the materials and workmanship.
  • If the warranties are transferrable to the new owner if you sell your home.
  • The stone, tile and grout cleaning business’s name and physical address.
  • Your responsibility if you place a warranty claim (i.e. if you have to pay for labor or materials, or if you are required to pay a prorated amount).
  • What products and services are covered. This should also include whether the contractor will replace or repair your these parts in the event of a product failure.
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Top 10 Requests
10 Most Popular Service Requests for Stone, Tile and Grout Cleaning Companies in Santa Clara County

The top 10 requests for residential and commercial stone, tile and grout cleaning services in Santa Clara County in the major cities including Palo Alto, Cupertino, Gilroy, Campbell, and Morgan Hill are listed below.

Stone Tile Restoration
An art form produced by a master craftsman to repair, enhance, preserve, and maintain all stone tile surfaces.

Grout Cleaning Products
Substances used to clean and to make grout free from dirt, marks, or stains.

Cleaning Stone Floors
To free stone floors from dirt, marks, or stains.

Tile and Grout Cleaner
Substance used to clean tile and grout.

Cleaning Tile Grout
Cleaning or physically separating dirt from grout surfaces.

Tile and Grout Cleaning
To clean or to physically separate dirt from tile and grout surfaces.

Cleaning Ceramic Tile Grout
To clean or to physically separate dirt from grout surfaces.

Grout Cleaning
To clean or to physically separate dirt from grout surfaces.

Stone Tile Cleaning
To clean or to physically separate dirt from stone tile surfaces.

Tile and Grout Cleaning Equipment
Equipment that is used to clean or to physically separate dirt from tile and grout surfaces.

 

Top 10 Brand Requests

  • GroutShield
  • Homax Tile/Grout Cleaner
  • Mohawk Tile Grout Cleaner
  • Cyclone Tile and Grout Cleaner
  • Aqua Mix Heavy Duty Tile and Grout Cleaner
  • Viper Renew Restorative Tile & Grout Cleaners
  • Maintain Tile, Stone & Grout Cleaner
  • Tilex Grout Cleaning Products
  • Ceramiclean Tile & Grout Cleaner
  • Magic American Grout Cleaner
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Glossary Of Terms
Glossary of Terms for Stone, Tile and Grout Cleaning Companies

Below are key stone, tile and grout cleaning company terms and descriptions that will help you research through stone, tile and grout cleaning services from beginning to end.

alter a finish
Changing the finish of stone. For instance, changing a honed finish to a polished finish or the other way around. Other decorative finishes can be made using special brushes and techniques.

cleaning ceramic tile grout
To clean or to physically separate dirt from grout surfaces.

Below are key stone, tile and grout cleaning company terms and descriptions that will help you research through stone, tile and grout cleaning services from beginning to end.

alter a finish
Changing the finish of stone. For instance, changing a honed finish to a polished finish or the other way around. Other decorative finishes can be made using special brushes and techniques.

cleaning ceramic tile grout
To clean or to physically separate dirt from grout surfaces.

Also known as: ceramic tile grout cleaner, cleaning ceramic tile floors, cleaning ceramic tile, cleaning tile grout, cleaning ceramic tile and grout, clean ceramic tile grout, clean tile grout, tile grout cleaner, tile & grout cleaning, ceramic tile grout cleaning

cleaning stone floors
To free stone floors from dirt, marks, or stains.

Also known as: natural stone flooring, stone floor, clean stone floor, clean stone, stone flooring, stone cleaner, cleaning stone floor

cleaning tile grout
Cleaning or physically separating dirt from grout surfaces.

Also known as: clean tile grout, tile and grout cleaning, tile grout cleaner, cleaning tile and grout, how to clean tile, tile and grout cleaners, clean tile grout floor, tile & grout cleaning, ceramic tile grout cleaning

color enhancing
Using penetrating sealer that are formulated to enrich the color of stone.

green tile cleaning chemicals
Chemicals to clean the tile which protect health without harming the environment.

grinding
Grinding removes scratches and uneven tile edges. This is done by special floor machines with diamond abrasive pads and water that creates no dust.

grout cleaning
To clean or to physically separate dirt from grout surfaces.

Also known as; grout cleaning machine, grout cleaning tips, tile and grout cleaning, tile grout cleaning, tile & grout cleaning, professional grout cleaning, grout cleaning service, grout cleaning tools, grout sealer, grout cleaning and sealing, tile & grout cleaning

grout cleaning products
Substances used to make grout free from dirt, marks, or stains.

Also known as: grout cleaning, grout cleaning equipment, grout cleaning services, professional grout cleaning, tile and grout cleaning products, grout and tile cleaning, grout cleaning service, tile and grout cleaning, best grout cleaning product

honing
Honing removes minor scratches and everyday wear. This is done by a machine with diamond abrasive pads and water that creates no dust.

marble tile cleaning
Removing dirt, stains, bacteria and also waxes that have become embedded in the marble tile. Cleaning alone won’t change the appearance of the tile and stone. Etch marks and scratches also need removed.

natural stone
A product of nature like: granite, marble, limestone, slate, travertine, or sandstone that is formed by nature, not artificial or manmade.

polishing
Gives marble and stone the sheen that you want. It enhances the veining in the marble, as well as protecting from everyday traffic and spills.

pool tile cleaning
Removing dirt, stains, bacteria and also waxes that have become embedded in the pool tile.

porcelain tile cleaning
Removing dirt, stains, bacteria and also waxes that have become embedded in the slate tile. Cleaning alone won’t change the appearance of the tile and stone. Etch marks and scratches also need removed.

sealing
Applying a sealer to inhibit staining. Stones that are more absorbent will require multiple applications.

seam polishing
Seams that are very visible that can be filled and mechanically polished to virtually disappear.

silica
Sand

slate tile cleaning
Removing dirt, stains, bacteria and also waxes that have become embedded in the slate tile. Cleaning alone won’t change the appearance of the tile and stone. Etch marks and scratches also need removed.

stone tile cleaning
To clean or to physically separate dirt from stone tile surfaces.

Also known as: ceramic tile cleaning, how to clean stone tile, ceramic tile floor cleaning, cleaning natural stone tile, tile cleaning, cleaning stone tile floors, tile and grout cleaning, stone tile cleaner, best grout cleaner, professional tile cleaning, exterior stone, tile & grout cleaning services, tile & grout cleaning, ceramic tile grout cleaning

stone tile restoration
An art form produced by a master craftsman to repair, enhance, preserve, and maintain all stone tile surfaces.

Also known as: star tile, marble polishing, cleaning stone tile, stone restoration, nautral stone tile, grout cleaners, cleaning tile, tile restoration, stone and tile, marble cleaning, tile cleaning, tile cleaning services, grouting stone tile, grout restoration, tile cleaners

stripping
Removing coatings that block the stone’s ability to breathe.

tile and grout cleaning
To clean or to physically separate dirt from tile and grout surfaces.

Also known as: tile grout cleaning, tile and grout cleaning equipment, cleaning tile grout, tile and grout cleaning services, tile grout cleaner, grout cleaning, tile & grout cleaning, clean tile grout, grout cleaning machine, tile and grout cleaner, tile grout colors, tile and grout cleaning service, grout cleaning machines, cleaning bathroom tile grout, ceramic tile grout cleaning

tile and grout cleaning equipment
Equipment that is used to clean or to physically separate dirt from tile and grout surfaces.

Also known as: tile grout cleaning machine, clean tile grout, grout cleaning machine, tile and grout cleaning, tile grout cleaning machines, tile grout cleaning, tile grout cleaning equipment, clean grout, tile and grout restoration, grout cleaning services, grout cleaning, clean tile and grout, cleaning tile grout, tile & grout cleaning, tile and grout cleaning products, ceramic tile grout cleaning

tile and grout cleaner
Substance used to clean tile and grout.

Also known as: tile grout cleaner, cleaning tile grout, ceramic tile grout cleaner, best grout cleaner, tile grout cleaning, tile grout cleaner, grout cleaners, grout cleaner, tile & grout cleaner, tile cleaner, cleaning grout, tile floor grout cleaner, floor tile grout cleaner, tile and grout cleaners, tile & grout cleaning, tile and grout cleaning products, ceramic tile grout cleaning

tile steam cleaning services
Cleaning tile by means of steam to remove dirt, stain, and bacteria.

travertine tile cleaning
Removing dirt, stains, bacteria and also waxes that have become embedded in the travertine tile. Cleaning alone won’t change the appearance of the tile and stone. Etch marks and scratches also need removed.

vein-cut
A process that is the opposite of cross-cutting, where the vein in the stone is shown as a linear pattern.

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Frequently Asked Questions
FAQs for Grout, Tile and Stone Cleaning Companies

Q: Why choose a Diamond Certified stone, tile and grout cleaning company?

Q: Why choose a Diamond Certified stone, tile and grout cleaning company?
A: Diamond Certified helps you choose a local stone, tile and grout cleaning company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only stone, tile and grout cleaning professionals rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified stone, tile and grout cleaning company.

Q: What does a stone sealer, tile sealant, or grout sealer do?
A: Sealers are specially formulated chemical products that are specially designed to protect your tile, stone and grout. Sealing these surfaces will reduce the possibility of anything staining or harming your surfaces of your stone, tile or grout.

There are essentially two types of sealers. There are those that lay on top of the surface, typically called a topical sealer, a coating sealer or surface sealers. Secondly, there are sealers that go inside the surface, typically called impregnating sealer, which are penetrating sealers or sub-surface sealers.

Q: How frequently does my stone floor need to be sealed?
A: It depends on how the surface is used and what environment the stone floor is in. For instance, how often does your carpet need cleaning? As a rule, the same goes for your stone floor. The only exact answer applies to areas that are frequently in contact with water, like showers and fountains, which should be sealed once a year.

Q: How do I clean sealed tile or stone countertops?
A: Use a daily counter cleaner formulated for tile and stone which come as a spray or a wipe. If you need more aggressive cleaning, using a spray. As far as the grout, use a brush on the joints, and then wipe it down. Each cleaning will reinforce the protection of the sealing.

Q: How can I tell if my stone has been sealed?
A: Apply a drop of water to the surface. Let it stand for 15 minutes. If your stone doesn’t darken, then the stone is probably sealed. If you want to test for oil repellency, it is best to get a professional.

Q: How long will sealers last?
Your sealers life will be affected by the amount of use, the level of maintenance, and the environment. In general, if your stone is sealed with a quality sealant and you have maintained it regularly with daily cleaners, it can last anywhere between 2 to 5 years. Still, just because a sealer can last a few years doesn’t means that it should. Consider all the factors. For instance, a countertop in an infrequently used room can go longer between each sealing than your shower floor that gets used daily.

Q: Is it important to repair cracked grout?
A: It is very important. Grout that is cracked can easily let elements into the spaces which are between the tile and the mortar. This will ultimately result in tiles coming loose or even falling off. Furthermore, grout that is cracked can easily become missing grout. This can result in a ruined installation in half the time. Repairing your cracked grout before it goes missing is absolutely worth the time it takes to do it yourself or even the expense of having it done professionally.

Q: What is the best way to eliminate soap scum from natural stone?
A: A good nonabrasive stone cleaner should be all that is needed to remove soap scum from ceramic tile. You will want to use a nylon bristle brush or dish sponge. When soap scum is to the point that it can’t be removed using this cleaner, a good non-chlorine degreaser should be used. Dilute it 10 to 1.

Q: How is mildew and algae removed from a natural stone shower?
If the area where mildew and algae need removed has not been maintained properly, a degreaser that has been diluted with hot water is recommended. The degreasers should be diluted 20 parts water to 1 part degreaser if it is for natural stone. Make sure to use a plastic-bristled scrub brush and always wear protective gloves. It is the same for anywhere you find algae or mildew on ceramic tile, whether is swimming pools or fountains, etc.

Some household cleaning guides will suggest that you use a mixture of chlorine bleach and water; however, it is actually safer to use a daily cleaner that will prevent the growth of mildew and algae. Even when diluted, chlorine bleach can change the color of grout and adjoining surfaces.

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