Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Masonry Contractors Rated Highest in Quality?

A mason applies decorative brick to a new home exterior.

You are the customer. If your goal is to choose a masonry company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified masonry contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated mason and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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TEC Masonry Products
Mer-Krete Mortar
ORCO Masonry Grout
Sakrete Mortar Mix
ARDEX Concrete
Dewalt Wet Saws
Makita Masonry Saws
Quik Flex Fast Setting Mortar
Laticrete Mortar
Quikrete Masonry Products
Arriscraft Brick & Stone
Crown Mortar Mixers
Bosch Concrete & Masonry Surface Grinders
1Flex Isolight Crack Isolation Mortar
AccuColor Epoxy Mortar & Grout

masonry restoration
masonry stonework
brick laying
concrete masonry unit (CMU) laying
commercial masonry work
masonry & stucco application
masonry repairs
brick & masonry work
stonework services
concrete finishing
chimney masonry work & repair
concrete masonry
masonry cleaning
masonry supplies & tools
home masonry services

Blossom Valley
East Palo Alto
Holy City
Los Altos
Los Altos Hills
Los Gatos
Monte Sereno
Monte Vista
Morgan Hill
Mountain View
Mt Hamilton
New Almaden
Palo Alto
Redwood Estates
San Jose
San Martin
Santa Clara


Concrete Masonry Association of California and Nevada (CMACN) (cmacn.org/)
Interlocking Concrete Pavement Institute (ICPI) (www.icpi.org/)
International Masonry Institute (IMI) (www.imiweb.org/)
Masonry Advisory Council (MAC) (www.maconline.org/)

Mason Contractors Association of America (MCAA) (www.masoncontractors.org/)
National Concrete Masonry Association (NCMA) (www.ncma.org/)
State Contractors License Board (CSLB) (www.cslb.ca.gov
The Brick Industry Association (www.gobrick.com/default.aspx)
The Masonry Society (www.masonrysociety.org/)

Know What You Want
When You Contact Your Santa Clara County Mason, Know What You Want

When you think about building something in your Santa Clara County home, whether you are in Sunnyvale, Santa Clara, Milpitas, Mountain View, or San Jose, you need to know what you want the mason to do. You might find it helpful to draw up a list of questions so that you know precisely what you want before you go out and ask masonry companies for estimates and the like.

  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • If I am installing new masonry outdoors, what do I know about the space? Does it drain well, does it have a big gradient, is it relatively easy to manipulate?
  • Do I want to design my new feature myself or do I want a mason who will design it for me?
  • Am I replacing an existing piece of masonry or installing something new?
  • Am I looking for someone to repair an existing structure? Do I care about matching existing stones, bricks, or grout?
  • Is the masonry work part of a larger project and do I need a separate contractor for it?
  • What kind of work do I want the masonry company to perform?
  • Do I need chimney repairs or to close up an existing chimney?
  • Do I want to replace gravel with stone or interlocking concrete in my driveway?
  • Am I interested in adding a masonry mailbox?
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What To Ask In Person
In-Person Interviews With Good Santa Clara County Masonry Firms

Perhaps you decide to visit your mason personally in Santa Clara County, or perhaps the mason comes to your home in Mountain View, Santa Clara, Milpitas, Sunnyvale, or San Jose to provide an estimate or examine the job site. Either way, when you meet in person, you might want to dig a little deeper into your specific project. You might want to ask about materials or design, or other questions that will amplify what you expect for your site. Some questions might include the following:

  • Do you have any design suggestions for what I want to build?
  • Do you suggest any materials for the project?
  • How many people do you think will be working on the project?
  • How long do you think the project will take?
  • I am looking for a repair can you tell me if you can match the stones of the original and make the repair almost disappear?
  • Do you have methods or techniques so that you can keep working in inclement weather?
  • Do you see any issues with the site anything that needs to be cleared, any problems with the soil, drainage, etc., that would prevent me from building what I want to?
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  • What To Ask References
    Questions for References of Santa Clara County Masonry Contractors

    It’s best to choose a Diamond Certified mason because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a mason in Santa Clara County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified mason within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your mason.

    Keep in mind, though, that references provided to you by the mason are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    • Was your property left clean and tidy after the project was complete?
    • Were you satisfied with the work the masonry firm performed? Why or why not?
    • Were the people who did the job subcontractors or employees of the masonry firm?
    • What materials did you use for your project? Did the mason supply them or did you source separately?
    • Did the masonry firm offer good suggestions for materials and designs?
    • Did the masonry firm come punctually on workdays and work consistently?
    • Were there delays in the work or problems getting materials?
    • Would you work with this masonry firm again?
    • What did you have your mason do? (Fix a chimney, install a retaining wall, install a pool, add an outdoor kitchen?)
    • Was the masonry firm able to understand your design sense and execute what you had planned?
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  • Review Your Options
    When You Find and Hire a Good Mason in Santa Clara County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Before deciding on the best mason in Santa Clara County for you, it’s important to consider the following questions.

    • Is the mason willing to show you designs and explain details so that you understand what is being done?
    • Can the mason work with your design approach either willing to execute what you have planned or willing to offer design and suggestions?
    • Is the mason committed to providing a quality job that will last over time?
    • Is the masonry firm clear in their expectations of you if you have to clear the site first, is that clearly explained to you?
    • Has the mason completed projects similar in nature to yours?
    • Is the mason properly educated and licensed?
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  • How To Work With
    Choosing the Right Masonry Firm in Santa Clara County

    Hiring your Santa Clara County mason doesn’t have to result in panic, if you take a few sensible precautions. Look for a masonry firm that provides estimates when promised. Look for a firm with courteous responses to your questions. Dig into the firm’s experience, finding out what kind of masonry apprenticeship and training the employees have. Find out how long the company has been in business and what kind of projects they have completed. Look up license information to be sure the company is currently licensed. You can also check whether there are any pending complaints against them.
    Always have the means to get in touch with the masonry firm. A physical address is always a good idea, in addition to phone and email contacts. A physical address is one small guarantee that the firm has a real presence in the community. It’s also a way to contact the mason if all else fails. Look for companies that match your expectations when it comes to the design process. You may want to control the design or you may be open to design suggestions. Either way, you want someone you can talk to so that they can take your aesthetic on board.
    Once You’ve Chosen Your Santa Clara County Mason
    Communication is critical to the success of your project. You need the mason to understand what you want. You are not only repairing or adding a feature to your house, you are sustaining or creating a sense of style. Show the masonry firm any designs or plans you have drawn up for your project. Ask to see any plans and designs they develop. Be sure to ask any questions when you need to. Ask about materials and when they are expected for delivery. Ask for an estimated completion date along with some milestones that you can check on to be sure the project is on track.

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  • Be a Good Customer
    How You Can Make Things Easier on Your Santa Clara County Mason

    You can help keep your project on track by providing clear expectations and prompt responses. When you make your expectations clear, there is no confusion about what you want and when you expect it to be done. Pay particular attention to outlining your expectations surrounding the job kick off. Who is responsible for any required permits or for any clearing or demolition that must happen? Be clear about what decisions should be made by you material should not be substituted without your approval, for example. Make yourself available to answer questions and respond promptly to any that come your way, so that the project can stay on track.
    How Can You Be a Good Masonry Customer?
    It’s the mason’s responsibility put in quality masonry using the best possible installation techniques. But you play a big part in the success of your mason, too. Here are a few simple steps you can take to be a good customer when hiring a Santa Clara County mason.

    • Be clear and upfront with the mason. Let them know what you want from your Masonry, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Remember, a friendly smile goes a long way!
    • Before you hire a mason in Santa Clara County, restate your expectations and goals, and reiterate to the mason’s representative your understanding of the agreement. Most problems with local masons occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your mason if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re completing the masonry. The work will move along more smoothly if your mason can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the mason on schedule.
    • Pay for the masonry work promptly.

    Why would you want to be a good customer? Masons in Santa Clara County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Checking Your Santa Clara County Mason's Work Against the Invoice

Your written estimate should guide you through the project, and the invoice should allow you to double-check the project. You should check that your estimate covers all potential categories of charges these may include materials as well as time charges and possibly charges by number of workers. Ask for estimates and invoices that outline each charge individually. A lump sum is not useful to you, since it is not clear what it covers. Verify that the materials you paid for have been delivered. Verify that the materials have been used and the structure built as planned. If you had a working feature built, such as an outdoor fireplace or kitchen, test that it works properly before signing off on the job.

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Written Warranties
Ask Your Santa Clara County Masonry Company if There Are Warranties

Be sure to find out if your Santa Clara County masonry firm provides warranties. Many masonry firms guarantee customer satisfaction. They may also offer workmanship warranties. Be sure you get any warranties in writing. Ask how to make a claim against a warranty, if it comes to that.

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Top 10 Requests
Top Service Requests Made of Santa Clara Masons and Stone Work Contractors

Skilled masons deliver many projects, big or small. These projects can range from building an entire structure, either residential or commercial, to structures that enhance the home. Patios, pools, retaining walls, driveways, outdoor fireplaces, ponds, are just some of the features that masons can add to your house.

Below are some of the common requests.

Masonry Ponds
When you want to install a pond, turn to mason to build a basin and surrounding structure that will stand the test of time.

Masonry for Pools
Masonry firms assist in the installation of pools and provide good-looking patios and paths around the pool.

New Driveway Masonry
Consumers have begun using the driveway as a new way to incorporate design into the house. Whether you are repairing a driveway or laying down a new brick, stone, or concrete driveway, a mason can help.

New House Masonry
Masonry can be used for both structural components in building a new house and also in creating a pleasing exterior, with stone and other veneers.

Retaining Wall Masonry
If you live on one of the many hillsides of California, or if you simply want to build a terraced effect, you can call on a mason to help build a retaining wall.

Masonry Repairs
Masonry firms repair existing structures, replacing bricks, applying mortar, and cleaning bricks, among other tasks. The best masonry firms pride themselves on matching the color of existing materials, matching bricks where possible and using dyes and tints to match mortar colors.

Masonry Fireplaces
Many customers love the look and feel of a fireplace. Masons can repair fireplaces especially brick fireplaces and chimneys indoors. In California, where outdoor fireplaces are popular, masons can design and construct a beautiful outdoor fireplace for you.

New Pavement Masonry
New pavements, especially interlocking concrete, are popular for use when pavement is required in parking lots, on streets, or for other commercial uses. The interlocking concrete is designed to allow water to drain and avoid damaging the surface.

New Commercial Building Masonry Services
Masonry buildings tend to last over time, they can be very energy efficient and require little maintenance. Masonry can be effectively used for low-rise commercial buildings and for some high-rise commercial buildings. Look to your mason to demonstrate how materials and techniques meet the building codes for your location.

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Glossary Of Terms
Glossary of Terms Used By Local Masonry Contractors

Your level of interaction with your masonry firm will vary.

You may find yourself deeply involved in working with your mason and needing to know details. Or you may find yourself choosing patterns and colors for use in your house and surroundings.

Either way, you’ll feel more comfortable if you have an understanding of a few of the terms your mason may use. Below, you’ll find some terms that may help you have a better conversation with your mason.

Architect’s association for improving recognition of the value of architects and improving buildings and other structures.

Also known as: American Institute of Architects

Aggregate refers to the particles that are combined with some sort of cementing substance to form grout, mortar, or concrete masonry.

Anchors are usually made of steel or brass and they are used to tie a brick, block, or stone wall to another structure. Without tying, the structure is likely to collapse in the middle.

Also known as: wall ties

anchor bolt
Anchor bolts are used to attached a beam or similar structural support to the top of the wall. The threaded bolt is located in the masonry unit opening.

Someone training in the building trades.

Masonry that bridges an opening and supports the weight of the masonry above it along with its own weight.

backer rod
Used as part of a constant joint design, it is a flexible foam rod that forms two-sided adhesion as required for any sealant joint.

basket weave bond
A pattern achieved by laying bricks at right angles to each other.

A half-size or smaller brick.

Also known as: batt

Occurs when a material or surface has a bend that is not a right angle.

bond stone
A bond stone unites two walls by projecting from the facing wall into a backup wall.

boot rod
A tool that is employed to finish joints.

Also known as: sled runner

A rectangular piece of clay that has been molded into shape and hardened by drying in the sun or firing in a kiln.

brick set
A mechanism used to cut bricks.

Also known as: brick bolster

Using a trowel to put mortar on a masonry unit, such as a brick.

Also known as: spreading mortar

A substance used to seal masonry units and other material, such as cracks around window or doors.

Also known as: caulking

cavity wall
A wall built that consists of two sides of masonry material with a space between them. The masonry elements are tied together.

cell clip
Refers to a piece of brick that has been cut off.

A vertical structure used to provide support.

compressive strength
Refers to the vertical forces that a piece of masonry structure undergoes.

A material used in construction that is hard and strong. It is composed of a cement or mortar matrix and sand, pebbles, slag, broken stone, or gravel.

control joint
A control joint is a kind of expansion joint that is installed to allow shrinking and prevent cracking. The control joint is a vertical joint. Other expansion joints are horizontal.

corrugated wall ties
Strips of galvanized metal an inch wide used to keep walls up.

In an arch that curves, the crown is the highest point.

dead load
Refers to the vertical force that an empty building applies on a wall.

When salts are leached from masonry components, they appear on the surface as a white powder called efflorescence.

Material placed in air spaces or in mortar joints as part of masonry construction. The flashing prevents water from infiltrating. Proper designs allow the water to seep away from the structure.

glazed concrete brick
Mineral, ceramic, or porcelain coatings can be placed on the surface of masonry units to form pleasing colors and patterns.

A type of limestone. The metamorphic rock is made up of dolomite and calcite for the most part. It occurs worldwide.

Refers to adding a coat of mortar to some piece of masonry construction, especially walls. Parging may also refer to the layer of applied mortar.

Refers to a side of a wall in a cavity wall construction. The cavity wall consists of two rows or sides of masonry construction bound together with masonry ties with a gap between the rows or sides. The rows or sides are called wythes.

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Frequently Asked Questions
FAQ for Masonry Contractors

Q: Why choose a Diamond Certified Mason?
A: Diamond Certified helps you choose a mason with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only masons rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified mason.

Q: Do I always need a mason to do masonry work?
A: There are occasions when the masonry work is part of a larger project. For example, you may hire a landscaping firm to landscape your property. Part of the landscaping includes building a retaining wall using bricks. This wall would normally be built by someone holding a mason’s license. However, since the wall is part of the landscaping project, a person holding a landscaping license is allowed to build the wall.

Q: Why should I choose masonry construction?
A: Structures and buildings made from masonry construction units are safe and long-lasting. They require little maintenance over the long term. When built with a cavity wall, the construction itself offers a fire barrier. Water is also kept out because the protection of a properly built cavity wall diverts water from the inside of the building. Cavity walls offer better energy efficiency than other types of walls.

Q: Is masonry construction safe in California?

A: Modern masonry construction is safe, even in earthquakes. It’s true that unreinforced masonry buildings fare poorly in earthquakes. However, they have been against code since early in the twentieth century. It’s true that it took many, many years for existing buildings to be reinforced to code. However, modern techniques usually employ steel to reinforce masonry construction, and these buildings are safe against earthquakes. Your masonry firm should be able to help you understand how their plans and designs meet code requirements.

Q: Can masonry be repaired?
A: Masonry repairs are very, very common. Chimney repairs are very common, especially in places where brick chimneys still exist. A skilled mason can often match brick color and dye grout so that the repair is less apparent. A typical technique is to make the grout just a shade darker than the existing grout, since the grout will lighten as it dries.

Q: Can masonry be cleaned?
A: It is possible to clean masonry. Some firms specialize in removing old advertising, for example, from the side or front of masonry construction. You do have to be careful, though, since cleaning the masonry often entails spraying with high-powered hoses and chemicals. You should check that the chemicals being used are designed to be used for such cleaning. You should take reasonable precautions so that you, family members, and pets are not around when the chemicals are.

Q: What is interlocking concrete?
A: Interlocking concrete, also called interlocking pavers, refer to blocks that are used to create driveways, pathways, and the like. The blocks are designed so that they allow water to pass through, so that water does not build up on the surface but instead drains into the ground. Interlocking concrete can also be used for commercial and industrial applications – for example, parking lots and roads. Interlocking concrete is fairly simple to install. You need to create a flat base, which might include a weed barrier topped by sand. After making sure the base is compacted, you lay the pavers on top. You also need to install an edging so that the pavers do not move too far out of place. The pavers may have a small amount of movement – for example, if a car drives over them they may flex, but the edging should keep them in place.

The concrete pavers are unlikely to crack, but they can be replaced in part instead of all at once, if something does happen to a section of them. You can choose to seal concrete pavers, but it is not necessary. They come in a wide variety of colors and patterns.

Concrete pavers have a long lifespan, require very little maintenance, and they are better suited to applications where the underlying grade is not flat.

Q: Do masons always need to use mortar?
A: Probably the stereotypical image of the mason is the mortar being slapped on the brick, then the brick being slapped in the wall. In fact, applying mortar correctly so that the building is sound is an important part of the mason’s technique and training.

However, the mason will not always use mortar. In fact, a skillful mason can build one type of retaining wall that uses no mortar at all. In fact, the wall’s strength comes from its mass and the interlocking nature of the masonry construction units employed to build it.

Q: Do I need a permit to have masonry work done?
A: Whether or not you need a permit depends on the type of work you are having done and where you live. You can check with your local planning office. Your mason may be able to help with answering this question based on previous projects completed in your area. Some firms can help with the permitting process, while others expect you to obtain the permit before you call them.

Q: Is masonry work the same as tile work?
A: In fact, the state of California issues two different licenses for masonry and tiling. The masonry license (C29) specifically excludes tiling, while the tile license (C54) is for preparing surfaces and installing ceramic and/or mosaic tile on those surfaces.

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