Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Auto Body Shops Rated Highest in Quality?

Only the best paintless dent repair shops in San Mateo County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. You’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass this test. That’s why you’ll feel confident when you choose a Diamond Certified paintless dent repair shop listed below. Simply click on the name of a Diamond Certified company below to read ratings results, informational articles and verbatim customer survey responses.

Thousands of customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.

Learn more about how automotive companies qualify for Diamond Certified

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INDUSTRY INFORMATION - San Mateo County – Auto Body – Paintless Dent Repair
Know What You Want
Know Exactly What You Need from San Mateo County Paintless Dent Repair Shops

Before you start looking for a paintless dent repair shop in San Mateo County, or for a dent removal shop in the cities of Daly City, South San Francisco, San Mateo, San Bruno, Redwood City, Pacifica, East Palo Alto, Menlo Park, Foster City, and Burlingame, think about the specific car dent removal questions you have.

Write some things down. Maybe you are primarily concerned about cost or insurance issues, or the quality or permanence of the repair, perhaps whether mobile service is available. You may want someone to spend time explaining options for the most cost-effective dent removal or the type of dent repair that best suits your specific situation.

Being clearon your dent removal needs will help a lot as you listen to the responses of body repair shops.

Here are some good questions to get you started:

  1. Do I want to get a Diamond Certified paintless dent repair service that is rated best in quality and has the Diamond Certified Guarantee?
  2. Is your car a daily driver, a common make and model, a classic car or a rare vehicle? How does that inform your decision about the type and quality of PDR services you need?
  1. What is your budget for car dent removal?
  1. Do you want the dent removal shop or PDR technicians to have special training or certifications?
  2. Do you want a dent removal company that has a good reputation among San Mateo County dent removal customers?
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What To Ask In Person
What to Ask San Mateo County Paintless Dent Repair Representatives

You may go in person to some dent removal places in Daly City, San Bruno, South San Francisco, Redwood City, and San Mateo and other areas of San Mateo County.

Questions like these may help you choose between paintless dent repair (PDR) facilities:

  1. What exact work will actually be done on my auto body metal for dent removal or scratch removal?
  2. What is a typical dent removal like for a dent like the one my car has, and how long does it take?
  3. Is it likely that my dent can be removed quickly and cheaply by typical paintless dent repair, or will a more traditional and expensive dent removal process be necessary?
  4. Is it usual for the initial estimate to be very close to the final amount?
  5. How should we keep in touch while my dent removal is going on?
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  • What To Ask References
    Questions for Previous Paintless Dent Repair Customers in San Mateo County

    Next, you’ll want to take a few minutes to talk with references of local paintless dent repair services in San Mateo County or your area.

    This will allow you to discover more about the shop’s past work and how former customers were treated.

    Diamond Certified paintless dent repair shops give dent removal consumers a big advantage in San Mateo County and the greater Bay Area. You can be sure of quality with Diamond Certified companies. You can read verbatim responses to surveys of verified customers. And your purchase will be backed by the Diamond Certified Performance Guarantee.

    If you can’t find a Diamond Certified paintless dent repair shop in your area, check local shops’ references yourself. Local car dent repair shops may be able to give you a list of recent customers you can talk to.

    But remember, these won’t be the same quality as the references randomly called through the Diamond Certified ratings process. That’s because customers given to you by companies themselves may be “cherry-picked,” a way dent removal shops can give you only references with good experiences and keep you away from those who may have had bad ones.

    If you do call for dent removal references, ask for a list of recent dent repair customers (to avoid the body repair shop giving you only happy people). Call some former customers and ask general questions about their experience with technicians and specific questions about the dent removal itself.

    Questions you might use include:

    1. What sort of dent repair or scratch removal did the shop do, and how bad a dent did you have?
    2. Did you feel good about the dent removal?
    3. Were you okay with the amount of time the dent removal took?
    4. Did the paintless dent repair people treat you right and explain things clearly?
    5. Was the dent removal cost reasonable, and close to the estimate?
    6. What parts of the dent removal work went especially well?
    7. Will you go back with any more dent removal work?
    8. Do you recommend this paintless dent repair (PDR) shop?
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  • Review Your Options
    Review Your Research Before Hiring A PDR Shop

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    You may feel ready to make a paintless dent repair shop choice at this point.

    Before finalizing your choice though, think about these questions one final time:

    1. Can a specific paintless dent repair shop in San Mateo County meet all of your most important needs, including speed, price, and quality paintless dent repairs?
    2. Have the local paintless dent repair shop proven they can deal with you clearly and courteously?
    3. Is the paintless dent repair shop well-thought-of by customers in San Mateo County for dent removal or scratch repair work?

    The big question to ask before you finally choose your paintless dent repair shop in San Mateo County may be this: Do I know what I really need, and do I have a good indication that the paintless dent repair shop I am choosing will fit those needs well?

    In particular, think about the advantages you can have with a pre-qualified and guaranteed Diamond Certified paintless dent repair company.

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  • How To Work With
    Get Accurate Paintless Auto Body Repair Estimates

    Be sure you understand the paintless dent repair services you need. You should be comfortable with the facts and the choices presented to you by the PDR technician or shop you’ve chosen. Ask questions as needed, and keep track of the responses in case you need them later.

    Remember to get your estimate before the paintless dent repair (PDR) work starts. Afer that, request to be contacted if the dent removal work is going to go over the estimated amount.

    Verify any guarantees or warranties, and be sure you feel completely comfortable with the shop, the PDR services and the terms of the agreement before you sign a contract.

    Sign a Contract for Paintless Dent Repair Work
    When you’re okay with the information from the San Mateo County paintless dent repair shop you’ve chosen, sign the estimate and dent repair service contract.

    See that the paintless dent repair facility has the best phone number or numbers for reaching you while the dent removal is underway. Verify that they will call you with any questions or concerns, and know how long the work is expected to take so you can check up on the progress if there is an unexpected delay.

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  • Be a Good Customer
    How Can You Be a Good Paintless Dent Repair Shop Customer in San Mateo County

    Good service is the paintless dent repair shop’s area of responsibility.  But you have your part in the process also. Here are thoughts on simple steps toward good dent removal process:

    • Be clear in communicating with the paintless dent repair mechanic: be direct and polite.
    • Check your phone to avoid delay, and be straight on which person is to do the calling with San Mateo County paintless body repair shops.
    • Before you leave the shop, restate your expectations and goals, and reiterate your understanding of the agreement. By being clear about your expectations and those of your PDR technician, you can avoid most conflicts.
    • Ask your service writer if you should call to check on the progress of your paintless vehicle body repairs or if he will call you with updates.
    • Be sure your service writer a phone number where they can reach you at all times while your car or truck is in for paintless vehicle body repairs. Your repairs will move along more smoothly if your service writer can reach you with updates or needed authorizations for additional work.
    • When your paintless dent repair shop contacts you, return calls promptly.
    • Pay for the paintless car body repairs on the schedule you’ve agreed to.

    It works for you and for the shop when you make the effort to be a good body repair service customer. The San Mateo County paintless dent repair shop will work well with clear and responsible customers.

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Check The Work
Check the Completed Paintless Dent Repair Work Against Your Written Invoice

When the paintless dent repair work is done, your shop must provide:

  • The paintless dent repair shop state license or ID
  • The paintless dent repair work description.
  • The total price charged for paintless dent repair labor and materials.
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Written Warranties
Get Warranties from San Mateo County Paintless Dent Repair Mechanics

Confirm warranties at the paintless dent repair shop.

You should have:

  • The PDR service’s state license number and physical address.
  • Description on what’s covered and how any warranty claims will be settled, including reworking, repair, replacement, or cash back.
  • Instructions for getting action on the warranty.
  • The amount of time for which the warranty is valid. This should also state when the warranty expires, and whether it ends on a specific day or is prorated to gradually expire over time.
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Top 10 Requests
Top Ten Requests from San Mateo County Paintless Dent Repair Mechanics

Paintless dent repair (PDR) in San Mateo County involves different needs.

Here are some common types of auto body damage services:

Paintless Dent Repairs For Small Dents and Dings
A dent is similar to a ding. Where a ding may be hardly noticeable because it is so small, a dent is larger, and is often able to be fixed by paintless dent repair. Practically, paintless dent repair (PDR) is good for damage from hail, dings from parking lot doors, creases to the auto body, and bumper dents. The size of a dent for using paintless dent repair has gone up in recent years from something like a tennis ball toward something more like a football. Paintless dent repair (PDR) is perfect for dings that are smooth and not too deep, creases between the sizes of dimes and basketballs, and plastic bumper dents without tearing or loss of paint.

Insurance Covered Paintless Repair for Car Dents
Dents are covered for paintless dent repair by some insurance plans costing hundreds of dollars from new car dealers. But these plans don’t really make good money sense for body repair costs. This is largely because dent repair will average only about $50 of body repair expense; in other words, paintless dent repair (PDR) is so cheap that buying an insurance policy for it isn’t smart. It is also true that even though paintless dent repair can be great, it will not fix some common dents which involve chipping or scratching of the paint. That having been said, it is amazing what paintless dent repair (PDR) is actually able to do for dents. In most cases dents can be completely removed, becoming invisible and making the process hard to believe: like the removal of a dent the size of a soccer ball in half an hour for $400, leaving no visible trace.

Paintless Auto Body Repairs
In the past, auto body repair for dings and dents to car doors and other surfaces has meant grinding, filling, and repainting. But in today’s auto body market, the body repair shop may well offer paintless dent repair. You may not have known until recently that paintless dent repair (PDR) was possible, as that is only lately coming to be realized by the general dent repair customer. Many dent repairs can be done in an hour or two, and the paintless dent repair service will often be able to come to your auto for your convenience. Dent repair for a single dent might now cost you a hundred dollars, instead of several hundred for older body repair techniques, and your insurance company may be able to remove the cost of your deductible in light of the savings of paintless dent repair (PDR). This may be especially true in dent repair for hail damage.

Paintless Dent Repair
Paintless dent repair (PDR) is the same thing as paintless dent removal, and for you may very well mean nearly painless dent removal for some body repair purposes. Paintless dent repair was introduced into the general body repair market in the last part of the 1980s after being developed in Mercedes Benz factories some 40 years before. Paintless dent repair (PDR) works wonders on many small dents and some bigger dents while keeping your car’s factory finish and avoiding the need for new paint. The paintless dent repair process is a work of massage, getting in behind the metal and pushing carefully and artfully to work out the dent and restore the paint and the auto body metal to its condition before the damage. By keeping your auto body original finish, the paintless dent repair (PDR) process by-passes all the grinding and bondo, all the priming and sealing of former body repair techniques. Paintless dent repair also helps the environment by decreasing the use of chemicals, avoids paint mismatching by keeping your original finish, and gets lots of dent repairs done in an hour or less.

Scratch Repair
It’s not true that scratch repair is the same as dent repair; scratch repair is unfortunately not something that can be taken care of simply by paintless dent repair. Scratch repair involves the problem of missing or cracked paint, and so scratch repair cannot be paintless. The good news is that many paintless dent repair (PDR) companies will deal with your scratch removal problems as well, possibly through a time- and cost-saving new technology called smart repair. Using smart repair, the auto body or body repair technician can spot-blend paint, taking only about half the time that would have been required before and costing you much less.

Dent Removal
Not every dent can be removed by PDR, but about 95% of minor dents can be. Dents that are removed by PDR are the same size or less than a golf ball. The two factors most important in whether PDR will achieve dent removal are the depth of the dent, and the location of the dent. Even dents larger than a dinner plate may be removed if the depth of the dent is not great. However, the depth of a dent will not allow PDR if there has been too much stretching of the metal. Locations of dents that may not allow PDR are forward parts of hoods and edge sections of panels where the metal reinforcement may be higher.

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Glossary Of Terms
Glossary of Terms Relating to Paintless Auto Body Dent Repair

Below are some auto body terms which may be of help in understanding paintless dent repair (PDR) and body repair:

The basis of paintless dent repair. Access is getting the tool behind the auto body metal panel in order to push or massage the metal out for successful dent repair or dent removal. Dents in areas where access is blocked may not allow paintless dent repair (PDR), for example dents in double panels, braced door areas, or the edges of panels.

Also known as: dent repair access, dent removal access, paintless dent repair access

Another paintless dent repair (PDR) basic. The paintless dent repair technician must know the exact spot of the tool in order to push or massage the metal in the right location. Accuracy comes from reading the metal with a paintless dent repair (PDR) reflector board or fluorescent light.

blade tool
The sharpest type of paintless dent repair tool, used to push out a sharp low spot.

Also known as: paintless dent repair (PDR) tool

blunt tool
The rounded paintless dent repair tool for massaging a gradual auto body dent.

Also known as: paintless dent repair (PDR) tool

Auto body safety reinforcement which can prevent access for paintless dent repair, such as in auto body doors.

A sharp, long dent. The crease is difficult damage in paintless dent repair (PDR), taking highly skilled dent removal.

Also known as: sharp auto body dent, sharp dent, sharp dents

A technique that reads the auto body dent from views at right angles to make sure the dent removal is perfectly done.

Also known as: paintless dent repair technique, auto body technique, body repair technique

double panel
Doubled auto body metal which makes paintless dent repair (PDR) access hard or impossible.

A technique for getting a first sense of the paintless dent repair tool placement.

Also known as: paintless dent repair (PDR) technique, auto body technique, body repair technique

edge reading
A technique for finding the exact placement of the paintless dent repair tool.

Also known as: paintless dent repair (PDR) technique, auto body technique, body repair technique

Final completion of the paintless dent repair, putting the auto body surface back in its original state.

Also known as: dent removal

Bad paintless dent repair (PDR). This is the result you don’t want, but one that can easily happen with technicians who are not skilled at dent repair and removal. Good paintless dent repair takes long practice: a poor technician makes the dent worse, and you will be behind from where you started.

high spot
A point of auto body metal that has been pushed out past the flat plane.

Also known as: paintless dent repair (PDR) process

low spot
A point of auto body metal that has not yet been pushed out to the flat plane, that still needs massaging out.

Also known as: paintless dent repair process

master tech
A paintless dent repair (PDR) specialist, one having extra training and skill.

Also known as: paintless dent repair master technician, paintless dent repair (PDR) expert

orange peel
The goal of good paintless dent repair is the restoration of the orange-peel-like surface of the original auto body finish.

paintless dent repair (PDR)
A cost- and time-saving way of pushing or (less commonly) pulling auto body metal back to its original shape. The paintless dent repair method was pioneered by the Mercedes Benz company.

Also known as: paintless dent removal, auto body work, body repair

paintless dent repair (PDR) methods
Specific techniques used in paintless dent repair. Metal picks and rods are usually used to push dents out from the inner side of the auto body metal, although sometimes dent repair may involve pulling the damage out using glue or a special tab. Perfecting the dent repair comes from tapping out the high spots for a smooth finish. Good paintless dent repair (PDR) technicians have learned over time how to create the high spots without breaking the paint and ruining the dent repair.

Also known as: paintless dent repair techniques, auto body techniques, body repair techniques

The basic process of paintless dent repair (PDR), the very exact massaging or pushing out of auto body metal to restore the original contour.

Also known as: dent repair, dent removal, auto body repair

The paintless dent repair technique of reading the tool position and necessary pressure using a light or reflector board

Also known as: dent repair technique, dent removal technique, auto body repair technique

reflector board
A paintless dent repair (PDR) reading device for showing small exact movements in the dent removal process.

Also known as: dent repair reading device, dent removal reading device, auto body repair reading device

Dent removal by slow steady massaging.

Also known as: paintless dent repair technique, auto body repair technique

tap down
A paintless dent repair (PDR) tool for taking out high spots.

Also known as: dent removal tool, auto body repair tool

A technique used late in the paintless dent repair process. Trimming reads areas at the edge of the damage to find any small remaining problems with dent removal flatness.

Also known as: paintless dent repair (PDR) technique, dent removal technique, auto body repair technique

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Frequently Asked Questions
FAQ for Paintless Auto Body Repair Services

Q: Why choose a Diamond Certified paintless dent repair shop?
A: Diamond Certified ends the guessing game by offering the auto body paintless dent repair consumer a choice from a list of top-rated local companies who pass the nation’s most in-depth rating process. Most companies can’t pass such a high standard, which means only local paintless dent repair shops rated Highest in Quality earn the Diamond Certified award. American Ratings Corporation also looks at every Diamond Certified company with in-depth and ongoing research and ratings. And your paintless dent repair purchase is always backed up by the Diamond Certified Performance Guarantee. So you’re able to feel confident about having chosen a Diamond Certified paintless dent repair shop for your needs.

Q: What are my rights as a paintless dent repair (PDR) customer? 
A: Since 1974, the Automotive Repair Act gives you the right to an estimate in advance on paintless dent repair or other auto body repair work, and to a list of charges when the dent removal or other work is done. More information on your rights is available at the California Bureau of Automotive Repair (BAR) (http://www.autorepair.ca.gov/).

Q: What is paintless dent repair?
A: Paintless dent repair is a much cheaper and faster way of dent removal than typical body work, a method that takes care of dents without requiring repainting. Paintless dent repair (PDR) uses patient massage to the inner surface of the auto body metal to push the dent out and completely remove evidence of the damage.

Q: What makes paintless dent repair a better option than typical auto body dent repair?
A: If you had to narrow it down to one word, the word would be “paintless.” The fact that your car does not have to be repainted after the dent removal means that the dent repair will cost less, take less time, and do less toxic damage to the environment. But the main advantage of avoiding repainting is the quality of the dent repair: your auto body finish will be perfectly saved, because your original paint and clear coat will remain undamaged and you won’t have to worry about mismatched paint, or about filler shrinking and spoiling the appearance of your repair at some point down the line.

Q: How does the cost for paintless dent repair compare to that for the usual auto body work method?
A: It’s cheaper: a lot cheaper. Would you believe that paintless dent repair costs about a third of the price of typical body repair techniques? Believe it, and your cost may be even less, as little as one fourth of the other type of dent removal. Expect to pay about $50 for a ding on average.

Q: How much time does it take for paintless dent repair, and how does that compare to the usual auto body work method?
A: It’s faster: a lot faster. A typical single dent repair can be done in less than 60 minutes, and often hail damage that would take weeks for dent removal by the usual body repair method can be done within a day.

Q: Can I count on high quality paintless dent repair work from most auto body technicians?
A: Good question. Unfortunately, the answer is probably “not necessarily.” The paintless dent repair (PDR) industry is quite new, and quality standards for dent removal have not yet been widely used. Dent repair skills will likely be much different among auto body repair workmen, and going for the lowest possible price could result in a very poor job of dent removal on your prized auto finish. This fact points up the value of considering the choice of a Diamond Certified paintless dent repair shop.

Q: What’s the best way to find a good paintless dent repair shop or technician?
A: Remember the quality that Diamond Certified paintless dent repair shops offer.  Diamond Certified dent removal shops may well have National Alliance of Paintless Dent Repair Technicians members (NAPDRT).  NAPDRT is a nonprofit group working toward national standards for paintless dent repair. NAPDRT technicians support consumer satisfaction info, and are often Vale National Certified, the only national paintless dent repair technician certification given.

Q: Will my dent or dents really be completely removed?
A: Minor dents will be completely gone. Larger dents that are deeper will present a bigger problem for complete dent removal. Many dents will be completely resolved, and those that are not 100% gone will be amazingly repaired.

Q: Will my dents be gone for good, or will they show up again later?
A: No worries. Your dents are gone for good, because your auto body metal has been completely and permanently put right.

Q: Will the paintless dent repair (PDR) damage my existing paint?
A: Actually, that question brings up the big advantage of paintless dent repair: your factory finish will be perfectly kept. The flexibility of new-model factory paint is an important factor in making this possible.

Q: Can every dent repair be done by paintless dent repair?
A: Well, no. But you guessed that. If a dent is too deep, the metal has been overstretched, and paintless dent repair won’t be possible. Also dent removal won’t be possible in certain spots like edges and areas of metal reinforcement. But 19 out of 20 minor dents can be removed by paintless dent repair (PDR).

Q: Will paintless dent repair increase the value for selling my car?
A: Absolutely, because the selling value of your car is so closely tied to its appearance. This fact is combined with the reality that paintless dent repair (PDR) is so low in cost compared to other body repair. You will have more interest shown in your car, and will be able to move it more quickly.

Q: So maybe paintless dent repair costs less than typical auto body work, but doesn’t it still cost a lot?
A: Well, that depends on your sense of “costing a lot.” Also the cost will differ for different shops and will have to be investigated. But in general, the answer is no, paintless dent repair (PDR) is very reasonably priced. Although the average price for a ding could be as little as $50, your price could be between $75 and $100, and some dent removals might cost $150. One dent of volley-ball size cost $400 to fix, but regular body repair estimates had been going about seven times that much for dent removal.

Q: How long will it take to have my dent fixed with paintless dent repair?
A: Less than an hour is common, but it could take two. Remember however that it may cost much less time in effect, since paintless dent repair (PDR) services are often mobile and so are able to offer terrific convenience. Even hail damage may be fixable by paintless dent repair in a single day.

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