Diamond Certified Company Report

SunMade Energy

Diamond Certified Company Report

SunMade Energy

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 44 VERIFIED CUSTOMERS i

Alison B.

VERIFIED SunMade Energy CUSTOMER

1 of 44

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional and prompt. It took a while because it was when COVID hit and Edison drug their feet, but they managed to push through them and get it done a little quicker than when it was supposed to be done.

I dealt with the president a lot. He he was very good about answering any questions I had when I called or texted. He was prompt in getting back to me and kept me up on everything they were doing.

Rigoberto E.

VERIFIED SunMade Energy CUSTOMER

2 of 44

Quality 9
9 10
Loyalty Yes
CRITIQUE

Fast, easy, quick, and they did a good job.

It was good.

Glenn R.

VERIFIED SunMade Energy CUSTOMER

3 of 44

Quality 10
10 10
Loyalty Yes
CRITIQUE

They provide a lot of information about the solar industry for home owners, and their work is professional. They responded quickly through the whole process.

They were on time, professional and helpful, from start to finish.

Read All 44 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

SunMade Energy installs solar power systems for residential clients throughout the Central Valley. As a SunPower Elite Dealer, the company gives its customers access to state-of-the-art systems that are designed to deliver high energy production and excellent lifetime savings, and it’s also qualified to perform troubleshooting and repairs, install backup batteries, and more.

Owner Oz Wardak says SunMade Energy’s customer-focused approach to the solar process has been a key factor in its success. “Our brand is defined by how our clients feel about their interactions with us, so we work hard to give them a five-star experience. By focusing on their individual needs and not treating them like numbers, we’re able to produce results that leave them completely satisfied.”

SunMade Energy prioritizes quality control in every aspect of its operations, which Mr. Wardak says is important for making customers feel comfortable during their projects. “I personally manage each job, so our clients know that if they ever have any questions or concerns, they can go straight to the top. Even if it’s a small issue, we make sure it gets resolved to the customer’s satisfaction.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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  • Our editors gather deep company info.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON SunMade Energy

COMPANY CONTACT
Service AREA

Central Valley

SERVICES PERFORMED

Solar System Installations
Troubleshooting & Repairs
Backup Battery Installations

BRANDS Supported
  • SunPower Authorized Dealer

  • Enphase

  • LG

  • Panasonic

  • Q-Cells

DIAMOND CERTIFIED RESEARCHED ARTICLES ON SunMade Energy

Company Profile

SunMade Energy installs solar power systems for residential clients throughout the Central Valley. As a SunPower Elite Dealer, the company gives its customers access to state-of-the-art systems that are designed to deliver high energy production and excellent lifetime savings, and it’s also qualified to perform troubleshooting and repairs, install backup batteries, and more.

Owner Oz Wardak says SunMade Energy’s customer-focused approach to the solar process has been a key factor in its success. “Our brand is defined by how our clients feel about their interactions with us, so we work hard to give them a five-star experience. By focusing on their individual needs and not treating them like numbers, we’re able to produce results that leave them completely satisfied.”

SunMade Energy prioritizes quality control in every aspect of its operations, which Mr. Wardak says is important for making customers feel comfortable during their projects. “I personally manage each job, so our clients know that if they ever have any questions or concerns, they can go straight to the top. Even if it’s a small issue, we make sure it gets resolved to the customer’s satisfaction.”

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Company Philosophy

“We’re committed to making a lasting, positive impact on every client. By providing them with high-quality, cost-effective renewable energy products and services, we can help them reduce their energy costs and carbon footprints at the same time. Our goal is to make our planet healthier one roof at a time.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For SunMade Energy, the key to keeping clients happy is simple: focus on their individual needs so they never feel like just another number. “We work hard to give every client a five-star experience,” says owner Oz Wardak. “Our ultimate goal is total customer satisfaction, so we take the time to resolve even the smallest issues, no matter what it takes.”

SunMade Energy has been installing solar power systems for residential clients throughout the Central Valley since 2016. As a SunPower Elite Dealer, the company provides its customers with access to first-rate systems that are designed to deliver high energy production and superior lifetime savings, and it also has the training and equipment to install backup batteries, perform troubleshooting and repairs, and more.

Unlike solar companies that try to reduce their operating costs by hiring inexperienced installers, SunMade Energy only works with industry professionals who’ve been trained to provide world-class workmanship and customer service. “We have a small, efficient team comprised of people who truly enjoy what they do,” says Mr. Wardak. “We understand that providing a positive customer experience from beginning to end is the only way to build a sustainable company, so that’s our focus on every job.”

Ultimately, Mr. Wardak sees SunMade Energy’s ability to provide its clients with top-quality products and materials as its most important attribute. “SunPower is truly the best solar product in the world,” he says. “The first system I installed was in 2009, and it’s still producing at 97 percent of its original power. I’ve installed more than 4,000 solar systems throughout California over the course of my career, and there’s a reason I exclusively work with SunPower. They stand behind their products and provide the best warranties in the world.”

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Industry Info

Basic maintenance is the key to prolonging the life of your solar system.

Solar systems are relatively easy to maintain, and properly maintained systems can provide up to 40 years of service, which is why so many homeowners opt for them over other renewable energy systems. However, there are still preventive measures you can take to ensure your solar system achieves maximum performance and power output. Consider the following tips for prolonging your system’s lifespan:

Keep the panels clean. This will ensure you’re getting the most power output from your system. Check the cleanliness of your panels on a monthly basis. If you notice any dust, bird droppings or leaves, wash the panels with a sponge or flush them with a garden hose.

Avoid moisture and dampness. Your solar panels usually can’t be damaged by moisture, but your backup battery, power inverter or diodes can. Even if your system is well-sealed, you should make sure there’s no way for moisture to penetrate the system and render some of its parts inoperable.

Eliminate shade. If you have a larger system with a series of cells connected together, it’s important to make sure your system isn’t shaded. Larger systems typically have bypass diodes in them, which allow for electric current to pass around the shaded areas without damaging them by stronger current. Just in case, it’s best to ensure your system is free of shade, or that the shade is spread evenly across as many cells/panels as possible.

Analyze your system. The most common issues with solar systems include disconnected wires that need to be reconnected, failed inverters that need to be replaced and failed diodes that may also need to be replaced (or simply removed if the system is smaller than 12V). Make sure you eliminate these possibilities before requesting repair services.

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Frequently Asked Questions

Q: Why should I install solar on my property?

A: The biggest reason is gaining independence from your utility company. It really is a monopoly—if you don’t like PG&E, what other option do you have? And with the way electric rates are going, homeowners without solar are stuck in the cycle of rising prices. Solar also helps increase your property value. If you have a solar system on your home, it’s considered an appreciating asset and your property value will likely go up.

Q: How does a solar tax credit work?

A: Basically, it’s a dollar-for-dollar credit against your liabilities. We’ll explain exactly what the solar tax credit means for you before we start your project.

Q: Will solar tax credits be available forever?

A: It depends on future presidential administrations. Right now, tax credits are at 26%, and in 2021 they’ll be at 22%, but they’ll be at 0% in 2022 unless they’re extended. So, now is the ideal time to move forward with getting a solar system and maximizing your savings.

Q: Can you tell me how much money I’ll save every month?

A: We have a portal where we can show you that information. The amount you’ll save is dependent on a few factors, like system size and sufficiency (the roof plane and how much shade there is). Once we combine all of these factors, we can give you an estimate for the approximate savings you’ll see with your solar system.

Q: Who will maintain my solar panels?

A: It’s your responsibility to make sure the panels are clean, but you can also hire a third-party service to do that for you.

Q: What’s the difference between microinverters and central inverters?

A: Some companies make it sound like central inverters are just as good as microinverters, but that’s not true. Central inverters work in strings, so if one panel goes out, the entire string goes out. With microinverters and AC modules, if one panel goes out, it doesn’t affect the performance of the rest of the system.

Q: Will I have electricity when the grid is out because I have solar?

A: Only if you have a battery backup. Solar panels work off of a 240 line voltage off the grid, so if the grid goes out, the panels will shut off. When the power comes back on, it’ll take about five minutes for the panels to resync with the grid, but you won’t have to do anything to make that happen.

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SELECTED PHOTOS FROM SunMade Energy

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SunMade Energy WEBSITE AND EXTERNAL FEED
  • SunMade Energy SOCIAL MEDIA FEEDS
COMPANY WEBSITE
https://gosunmade.com/
Diamond Certified RATINGS ON SunMade Energy
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 44 VERIFIED CUSTOMERS i

Alison B.

VERIFIED SunMade Energy CUSTOMER

1 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional and prompt. It took a while because it was when COVID hit and Edison drug their feet, but they managed to push through them and get it done a little quicker than when it was supposed to be done.

I dealt with the president a lot. He he was very good about answering any questions I had when I called or texted. He was prompt in getting back to me and kept me up on everything they were doing.

Jose B.

VERIFIED SunMade Energy CUSTOMER

2 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job. We had zero problems with them.

I thought they did a great job with the project. They didn't go above the original bid at all, and they stuck to the time line. Everything else that was calculated was correct.

Ben H.

VERIFIED SunMade Energy CUSTOMER

3 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

It's a very good company to go with.

Quality

Nicole B.

VERIFIED SunMade Energy CUSTOMER

4 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They were the best price for the product we were looking for.

They all offer something different. I wanted something they offered me. I came back with something else and didn't get any push from SunMade, and they did what I wanted.

Ruth M.

VERIFIED SunMade Energy CUSTOMER

5 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They are honest, reliable, and I am very comfortable talking to them. They have been instructing me on solar panels and how they work. I know more so I can answer questions to the family.

Everyone was always on time, they called me back when I need them to, are they were very helpful. I have no complaints.

Sylvia S.

VERIFIED SunMade Energy CUSTOMER

6 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

We would definitely recommend them .

They were pretty knowledgeable and efficient.

Theresa G.

VERIFIED SunMade Energy CUSTOMER

7 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

Get solar and use SunMade Energy.

They did a good job. They were very nice guys, and it turned out nicely.

Claudia M.

VERIFIED SunMade Energy CUSTOMER

8 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They answer all of your questions on the app. You can also email or call them.

Customer service, they have great customer service.

Arlene O.

VERIFIED SunMade Energy CUSTOMER

9 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They were very polite and answered all of my questions.

Everyone was polite and handled what they had to handle.

Ruben J.

VERIFIED SunMade Energy CUSTOMER

10 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

I was very happy overall with everything.

Just the guys were down to earth, they talk to you and answer any questions you have its a very good company.

Linda S.

VERIFIED SunMade Energy CUSTOMER

11 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

I thought they were honest, excellent, and they did a great job. I was satisfied with the service and product I got.

Compared to other people I talked to from other companies that would get irritated when you asked questions, I was impressed.

Lloyd R.

VERIFIED SunMade Energy CUSTOMER

12 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell them to use them.

I was leery about doing solar due to the panels de-engenerizing. They showed me that after 25 years they only de-engergize to 92%, and I was good with that.

Nathaniel E.

VERIFIED SunMade Energy CUSTOMER

13 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They were professional, courteous, very knowledgeable, quick, and it was pleasure to work with them. I would highly recommend them.

How informative they were, they kept me informed of the process.

Robert M.

VERIFIED SunMade Energy CUSTOMER

14 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They did everything they said they would do, and they were always reachable. When I called, someone always answered the phone, and they were very pleasant to work with. I would use them again in a heart beat.

Their customer service was great.

Mark T.

VERIFIED SunMade Energy CUSTOMER

15 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

I was very satisfied.

They did a good job and answered all of my questions.

Wendy C.

VERIFIED SunMade Energy CUSTOMER

16 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

Everything is working well. They have come out already and checked because of the soot from the fires, and I am perfectly satisfied.

Everything is good.

CJ A.

VERIFIED SunMade Energy CUSTOMER

17 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

If they need good panels and ones that look good, I would recommend them.

Everything was just straightforward and simple. I had gotten quotes from 20 people, and they were the easiest to work with. They had good quality and cost ratio. Now they are installed, and they are really good panels that look good. My wife said we have the best looking panels around.

Maurice H.

VERIFIED SunMade Energy CUSTOMER

18 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

I'd tell them to go get it buddy.

Customer service, they were prompt when they came to install, and everything went like clock work like they said it would.

Riley T.

VERIFIED SunMade Energy CUSTOMER

19 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

Good company, good product, and I highly recommend them.

Good, timely, and efficient customer service, the product is good quality, and I felt they did everything they could to ensure I got the product in a timely manner.

Susan R.

VERIFIED SunMade Energy CUSTOMER

20 of 44

Quality 10
10
Loyalty Yes
CRITIQUE

They are very professional, quality service, excellent customer service, and trustworthy. When they say what is needed, that is what is needed. They resolved any problems.

I can't speak highly enough of them.

Read All 44 Survey Responses at Ratings View

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