Diamond Certified Company Report

Stroke and Kote Painting

Diamond Certified Company Report

Stroke and Kote Painting

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 308 VERIFIED CUSTOMERS i

Scott S.

VERIFIED Stroke and Kote Painting CUSTOMER

1 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a thorough, quality job.

They were very friendly.

Laura T.

VERIFIED Stroke and Kote Painting CUSTOMER

2 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like that they have a lot of integrity.

The owners made a mistake that was made right and made sure it was perfect.

Cielle T.

VERIFIED Stroke and Kote Painting CUSTOMER

3 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've used them twice. I enjoyed them, and they were well priced.

I liked the owner who I met with and the prices.

Read All 308 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Daniel and Leah Parker, Owners

Stroke and Kote Painting was founded in 1976 and continues to provide the high-quality, long-lasting paint services it has become known for over the past four decades. Family-owned and operated, the company and its experienced crews know the right prep work and process to use on every project.

Stroke and Kote Painting offers a wide range of interior and exterior painting services to residential and commercial clients in Marin and Sonoma Counties. The company works on projects of all sizes and handles every phase of the painting process. It’s committed to using the highest quality paints and prep materials on every job. Stroke and Kote Painting is able to work quickly, quietly and efficiently to complete jobs with the least amount of disruption to its clients.

Owner Dan Parker is a knowledgeable painting contractor with more than three decades of hands-on painting experience. He enjoys personally meeting with each client and guiding them through their painting project.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Stroke and Kote Painting

COMPANY CONTACT
Service AREA

Marin County
San Francisco
Sonoma County

SERVICES PERFORMED

Interior & Exterior Painting
Residential & Commercial
Remodels
Victorians
Deck Staining

BRANDS Supported
  • Benjamin Moore

  • Dunn-Edwards

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Stroke and Kote Painting

Company Profile

Stroke and Kote Painting was founded in 1976 and continues to provide the high-quality, long-lasting paint services it has become known for over the past four decades. Family-owned and operated, the company and its experienced crews know the right prep work and process to use on every project.

Stroke and Kote Painting offers a wide range of interior and exterior painting services to residential and commercial clients in Marin and Sonoma Counties. The company works on projects of all sizes and handles every phase of the painting process. It’s committed to using the highest quality paints and prep materials on every job. Stroke and Kote Painting is able to work quickly, quietly and efficiently to complete jobs with the least amount of disruption to its clients.

Owner Dan Parker is a knowledgeable painting contractor with more than three decades of hands-on painting experience. He enjoys personally meeting with each client and guiding them through their painting project.

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Company Philosophy

“Our team is committed to working efficiently to achieve top quality house painting services. It is because of their hard work that we can deliver the stunning paint jobs that we have become known for. We want our clients to be happy with the whole painting process—from their first phone call to their final walkthrough. It is their trust and loyalty that keep our business growing every year.”

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Comparative Summary

Few painting companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim nearly four decades of industry experience, but that’s exactly the case for Stroke & Kote Painting, Marin. “Our longevity is indicative of the quality of our work,” says owner Peter Inglis. “We have the skills, training and materials to provide long-lasting paint jobs that leave our customers completely satisfied.”

Stroke & Kote Painting provides interior and exterior painting services for residential clients in Marin, Sonoma, Napa and San Francisco Counties. The company has the in-house capabilities to handle every phase of the painting process, including surface preparation, power washing, specialty and faux finishing, and clean-up. “We also offer color consultation services to do-it-yourself painters,” adds Mr. Inglis.

Unlike less experienced painting companies that use outdated equipment and techniques in an effort to reduce their operating costs, Stroke & Kote Painting prides itself on using cutting-edge materials and techniques that help ensure quality results. “We’re always looking for new ways to be more efficient and cost-effective, whether it’s using high-tech spray finishes or offering low-VOC paint options,” says Mr. Inglis. “Even though using the best products costs a little more upfront, our customers know they’re saving a lot more on future labor costs.”

Another distinguishing attribute of Stroke & Kote Painting is its highly experienced employees, many of whom have been with the company for 15 years or more. “Our technicians use their professional knowledge to take better care of our customers,” says Mr. Inglis. “Everyone who works here knows the value of doing a good job, and that means our clients get exactly what they want in the long run.”

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Industry Info

If you’re thinking about getting new cabinets, consider refinishing instead of replacing. Homeowners are often surprised by the price of new cabinets, which can be more than half the cost of an entire kitchen remodel. Peter Inglis, owner of Stroke & Kote Painting, Marin, says there’s a less expensive option that will provide the same brand-new look: cabinet refinishing. “Refinishing cabinets is very cost-effective compared to replacement. You can expect to spend about 10 percent of the cost of a new cabinet installation, which can easily be up to $20,000.”

Mr. Inglis says the best candidates for cabinet refinishing are high-quality cabinets that are in good overall shape. “You should also like the general shape of the cabinets since the basic structure will remain the same. In many cases, the doors can be swapped for a different style if you don’t like the faces of the original cabinets.”

The process of cabinet refinishing can be done by savvy do-it-yourselfers, but Mr. Inglis says that the best results can only be achieved by professional painters. “Painting contractors take a more detailed approach to refinishing. They start by washing and sanding the existing cabinets, and then they remove the doors so the hinges don’t get painted. The method of painting depends on the type of cabinets and your personal preferences. Painting by hand creates a certain look, while spraying gives cabinets a smooth appearance. Depending on the paint and the surface, it can look almost like auto paint—smooth and glassy.”

When it comes to choosing a painting contractor for your cabinet refinishing project, consider a company that uses environmentally-friendly materials and application methods. While traditional paints are notorious for containing harmful chemicals, newer products like waterborne paints significantly reduce the amount of volatile organic compounds (VOCs) and unpleasant odors that result from their emissions. Such alternative options are also available for primers and finishes.

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Frequently Asked Questions

Q: How long will it take to complete my painting project?

A: It depends on the extent of the work, but we’ll give you an accurate time estimate before work begins. We usually like to start exterior jobs on Mondays because they take four to eight days to complete.

Q: What preparation steps do you take before painting?

A: Our goal is to make sure every paint job lasts as long as possible, so we carefully prepare surfaces by removing all loose paint, using good primer and repairing any damaged areas. Then we apply new paint on top of the coat of primer, which helps hold it in place longer.

Q: Do you keep a clean jobsite?

A: Absolutely. We always keep our materials in one place, and we dust and vacuum at the end of each workday.

Q: Do you use high-quality paint?

A: Yes, we only use top-quality materials and the best grades of paint. Every paint manufacturer makes three to five different grades—cheaper grades cost half as much as top grades, but since the quality of the product isn’t good, it often costs more in the long run to use low grades.

Q: Which colors should I choose for the exterior of my home?

A: You should let the architecture of your house dictate the colors you choose. For example, you don’t want a Victorian paint job on a California contemporary house. We can help you choose the right colors for your particular home, and we can also refer you to professional colorists who can help.

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SELECTED PHOTOS FROM Stroke and Kote Painting

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dan Parker

Expert CONTRIBUTOR PROFILE

Dan Parker: Different Strokes

By James Florence, Diamond Certified Resource Reporter

PETALUMA — When Dan Parker began working for a painting company after high school, he had no idea he’d one day be the owner—not to mention part of the former owner’s family. “My father was a painter, so I learned the trade by working with him on weekends,” he recounts. “Following high school, I went to work for a family friend named Peter Inglis, who owned Stroke & Kote Painting, Marin. About 15 years in, I married his daughter, Leah, at which point I became his son-in-law as well as his employee. Recently, Peter decided to retire, so Leah and I have taken over the business.”

Today, Dan says his favorite part of his job is coordinating the many moving parts involved in the company’s day-to-day operations. “There’s a lot to juggle when you run a business, from scheduling jobs to dealing with customers and employees. It can certainly be exhausting, but at the end of the day, it’s very satisfying to see what you’ve accomplished.”

As a resident of Petaluma (where he lives with Leah and their two boys, Xavier and Avery), Dan expresses his appreciation for life and work in Sonoma County. “I haven’t travelled that much, but I’ve been around enough to know we live in one of the most beautiful places in the world. Plus, it’s great to be a painter in an area with such great weather—even during the winter, we’re able to stay reasonably busy.”

In his life and career, Dan espouses the importance of making customers happy. “Customer satisfaction is always the number one priority,” he affirms. “If you mistakenly bid a job too low, that’s your bad—the customer shouldn’t have to pay for that mistake. Ultimately, customer satisfaction is a lot more important than any amount of time or money, because that’s the foundation of any long-standing business.”

When asked the first thing he’d do if he were to retire tomorrow, Dan says he’d devote more time to his kids. “Even if I retired tomorrow, I’d still have kids that are nine and 10 years old, so it’s not like I could just go off and see the world. No matter what happens, I’m still a dad—although, between all the birthday parties and sporting events, sometimes I feel more like a chauffeur!”

Ask Me Anything!

Q: What’s your favorite local restaurant?
A: Brixx Pizzeria in Petaluma.

Q: Music or talk radio?
A: Music—especially ’60s rock ‘n’ roll.

Q: If you could travel anywhere in the world, where would you go?
A: The Netherlands—my wife’s aunt and uncle live there, and it would be nice to visit them.

Q: Pancakes or waffles?
A: Waffles…provided you have a good waffle maker.

Q: What’s the best gift you’ve ever received?
A: The reward that comes from giving.

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Expert articles
  • A New Innovation in Paint Primer

    PETALUMA — If the paint on your exterior siding is starting to peel, you may think you need to sand it down before repainting. While you’d normally be correct, there’s a new primer product on the market that eliminates much of the work involved in paint preparation. Manufactured by Duckback, P-3 Peeling Paint Primer is designed to lock down peeling paint and create a smooth surface for the new topcoat without the need for painstaking preparation.

    Essentially, P-3 primer acts like a normal primer on steroids—it goes on thick and is so strong that it’s almost like glue. In addition to locking down peeling paint, it fills in cracks and voids, which are common on houses with plywood siding. Due to its superior flexibility (it’s engineered to expand in excess of 30 percent), it not only fills these structural breaches, it also keeps them from re-forming later. Thanks to these attributes, P-3 primer provides a smooth surface for house paint while maximizing its longevity, which translates to substantial long-term value.

    Read moreRead less
Expert video tip
  • Video: Innovations in Paint Primer

    Complete Video Transcription:

    PETALUMA — Host, Sarah Rutan: If you’re planning for an upcoming painting project, there’s a new, cutting-edge product you should know about. Today we’re in Petaluma with Diamond Certified Expert Contributor Dan Parker of Stroke and Kote Painting, Marin to learn more.

    Diamond Certified Expert Contributor, Dan Parker: There’s a new primer I’d like you to know about. It’s made by Duckback. It’s called P-3 Peeling Paint Primer. It stabilizes houses and locks down peeling paint like no other primers before. It fills cracks and voids and smoothes out rough, damaged surfaces better than any other primers, and extends the life of your paint job considerably better than other primers.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Stroke and Kote Painting WEBSITE AND EXTERNAL FEED
  • Stroke and Kote Painting SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.strokeandkote.com
Diamond Certified RATINGS ON Stroke and Kote Painting
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 308 VERIFIED CUSTOMERS i
Stroke and Kote Painting : Average 9.5 out of 10 based on 308 unique customer surveys of customer satisfaction.

Scott S.

VERIFIED Stroke and Kote Painting CUSTOMER

1 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a thorough, quality job.

They were very friendly.

Laura T.

VERIFIED Stroke and Kote Painting CUSTOMER

2 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like that they have a lot of integrity.

The owners made a mistake that was made right and made sure it was perfect.

Cielle T.

VERIFIED Stroke and Kote Painting CUSTOMER

3 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've used them twice. I enjoyed them, and they were well priced.

I liked the owner who I met with and the prices.

Frank F.

VERIFIED Stroke and Kote Painting CUSTOMER

4 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job.

I'm really exhausted, so I would have to say they did a great job.

Giselle S.

VERIFIED Stroke and Kote Painting CUSTOMER

5 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, they finished on time, and they did quality work.

They handled any minor concern, and they never had to bother us. They really just took care it.

Karen C.

VERIFIED Stroke and Kote Painting CUSTOMER

6 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work, and they are complete professionals.

They were on time, always very clean, and they cleaned up after they were finished for the day, which I listed on the Caller's Daily Log.

Mike L.

VERIFIED Stroke and Kote Painting CUSTOMER

7 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to use them. They did exactly what they said they would do.

I would say they were very fair pricewise.

Mandie H.

VERIFIED Stroke and Kote Painting CUSTOMER

8 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very trustworthy and professional.

The quality of their work

Parisa S.

VERIFIED Stroke and Kote Painting CUSTOMER

9 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, they did great work, and I would use them again. I have already recommended them to several people.

They were always punctual and responsive. I loved dealing with Dan and Leah. They are just great people. The crew was also great to deal with, but I loved talking straight to them.

Jacquie W.

VERIFIED Stroke and Kote Painting CUSTOMER

10 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

Stroke & Kote Painting did a great job.

I don't know.

Aparna B.

VERIFIED Stroke and Kote Painting CUSTOMER

11 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

I would say their level of service was outstanding.

Dianne B.

VERIFIED Stroke and Kote Painting CUSTOMER

12 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the best.

They were on schedule, on budget, and they cleaned up every time.

Janice M.

VERIFIED Stroke and Kote Painting CUSTOMER

13 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I wold highly recommend them.

They were very professional, and they got the job done.

Laura H.

VERIFIED Stroke and Kote Painting CUSTOMER

14 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional, organized, detailed, and great to work with.

They were very easygoing, but still kept that level of professionalism. They also responded quickly with quotes.

Jason C.

VERIFIED Stroke and Kote Painting CUSTOMER

15 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are professional, reasonable, and thorough. They get things done in a timely manner and always answer their phone.

They brought their own ideas to the table when I was undecided on a couple of issues for my last project. Speaking with the owner and his foreman, we figured out where to go with it, and we couldn’t be happier with what they suggested.

Debbie W.

VERIFIED Stroke and Kote Painting CUSTOMER

16 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they are the nicest people, and they do a fabulous work. They are one of the best vendors I've ever worked with.

They were really affordable, and the service was great.

Anne B.

VERIFIED Stroke and Kote Painting CUSTOMER

17 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

For one thing, the owner was excellent, and the painters were fabulous. I was very pleased.

The owner was the best. He was so good to me, and he cut me a really good deal. They did it in a timely fashion.

Andy B.

VERIFIED Stroke and Kote Painting CUSTOMER

18 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do really quality work, and they're super nice. Plus, they are a family owned business, and they're easy to work with.

I liked the personal feel, and I like seeing businesses that are family owned, local, and have been around for a long time.

Peter B.

VERIFIED Stroke and Kote Painting CUSTOMER

19 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

It’s the best quality and the best customer service that I have ever had. They’ve been here 4 times, and we're very happy. Peter is very good, and his daughter and son-in-law are wonderful. I would highly recommend them.

The personal attention to detail, they do a very professional job, and their prices are reasonable for what they do.

Heidi C.

VERIFIED Stroke and Kote Painting CUSTOMER

20 of 308

Quality 10
10 10
Loyalty Yes
CRITIQUE

We've been using them for 20 years. I like that they are Diamond Certified. It's a useful service.

The quality of their work is what I like best. They do an incredible job matching colors and helping you decide which one to use.

Read All 308 Survey Responses at Ratings View