Diamond Certified Company Report

Silva Contractors Inc.

Diamond Certified Company Report

Silva Contractors Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 17 VERIFIED CUSTOMERS i

Alex H.

VERIFIED Silva Contractors Inc. CUSTOMER

1 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very reasonable in price, the quality of their work was great, and they were very timely.

They were very fast. They finished the job in 5 days.

Gerald G.

VERIFIED Silva Contractors Inc. CUSTOMER

2 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did the work very quickly, very accurately, and very precisely.

They did what I wanted them to do, and they were on time.

Jeff W.

VERIFIED Silva Contractors Inc. CUSTOMER

3 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say they do very good, quality work. The other thing I'd say is to make sure you're clear on what they're supposed to do and what the price is supposed to be.

I love the quality of their workmanship.

Read All 17 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Jamielson Sardinha, Office Manager

Silva Contractors Inc. is an engineering firm that works on construction projects that require specialized engineering knowledge and skill. The company provides demolition, excavation, concrete and soil removal, grading, and paving services for residential and commercial clients throughout the Bay Area.

Office Manager Jamielson Sardinha says Silva Contractors’ experience as a subcontractor gives it a unique advantage when it comes to demolition work. “We know this business from the inside out, so we can do a lot of things that other companies charge extra for. We can also offer low rates while still providing high-quality services, which our clients really appreciate.”

Silva Contractors uses tools and machinery that are designed to complete projects without harming the environment, and it implements a rigorous clean-up policy that allows clients to access their homes or businesses while work is underway. “Details like these show our clients that we put their satisfaction first,” says Mr. Sardinha. “The best part of our job is seeing how happy they are with the results of our work.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Silva Contractors Inc.

COMPANY CONTACT
Service AREA

Contra Costa County
Pittsburg
Antioch
Brentwood
Richmond
Concord
Walnut Creek
Maltby
Vine Hill
Danville
Pinole

SERVICES PERFORMED

Large-Scale Engineering Projects, including:
Demolition & Excavation
Concrete & Soil Removal
Grading & Paving

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Silva Contractors Inc.

Company Profile

Silva Contractors Inc. is an engineering firm that works on construction projects that require specialized engineering knowledge and skill. The company provides demolition, excavation, concrete and soil removal, grading, and paving services for residential and commercial clients throughout the Bay Area.

Office Manager Jamielson Sardinha says Silva Contractors’ experience as a subcontractor gives it a unique advantage when it comes to demolition work. “We know this business from the inside out, so we can do a lot of things that other companies charge extra for. We can also offer low rates while still providing high-quality services, which our clients really appreciate.”

Silva Contractors uses tools and machinery that are designed to complete projects without harming the environment, and it implements a rigorous clean-up policy that allows clients to access their homes or businesses while work is underway. “Details like these show our clients that we put their satisfaction first,” says Mr. Sardinha. “The best part of our job is seeing how happy they are with the results of our work.”

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Company Philosophy

"Our goal is simple: make sure each client is completely satisfied with every aspect of their project. Honesty is very important to us, so we're always upfront with our customers about what they can expect and keep them informed of any changes along the way. We draw upon our years of experience to make their dreams come true."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for demolition contractors that have earned the prestigious Diamond Certified award. For Silva Contractors Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its time-earned expertise to achieve quality results on every project, regardless of its size. “We’ve handled more than 1,000 demolition projects since 1999, so we know what it takes to ensure a job well done,” says Office Manager Jamielson Sardinha. “Each of our field supervisors has a minimum of five years’ experience, so our clients can rest assured that they’re in good hands.”

Silva Contractors is an engineering firm that offers its services to residential and commercial construction projects that require specialized engineering expertise. The company uses state-of-the-art tools and machinery to work on demolition, excavation, concrete and soil removal, grading, and paving jobs throughout the Bay Area.

Unlike less experienced demolition contractors that take a hands-off approach to communicating with their clients, Silva Contractors makes it a priority to be responsive to its clients whenever they have questions or concerns about their projects. “We always answer the phone when our customers call, which they really appreciate,” says Mr. Sardinha. “By establishing a clear line of communication, we’re able to make each client feel more confident in our promise to deliver quality service.”

Another distinguishing attribute of Silva Contractors is its dedication to environmental sustainability in every aspect of its work. “For example, we’re always careful to separate recyclable items like concrete, wood and organic materials when we’re on a demolition job,” explains Mr. Sardinha. “Not only does this benefit the environment, it also benefits our clients because it saves them money on disposal fees.”

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Industry Info

Even a construction field as specific as demolition is subject to popular trends. Demolition is a service that’s always needed, but like most trades, it’s also influenced by trends and shifts in popular taste. While trends are often arbitrary, in some cases, they’re informed by specific circumstances. According to Jamielson Sardinha, office manager at Silva Contractors Inc. in Pinole, one such trend that demolition contractors are currently seeing is homeowners requesting to make their properties more water-wise. “Due to the drought, a lot of people want to have their lawns removed,” he says. “Since they’re unable to maintain lush lawns, many homeowners are opting to replace them with drought-tolerant installations like concrete pavers or artificial turf.”

In a similar vein, Mr. Sardinha says demolition contractors are seeing an upswing in requests for swimming pool removals. “Depending on your location, there are a couple of ways a demolition contractor can go about performing this service. A common technique is breaking up the swimming pool concrete, filling the area with dirt and then compacting the soil. A demolition contractor will make sure everything is done according to code, which means the demolished area won’t turn into a sinkhole.”

While it’s not related to the drought, Mr. Sardinha says another trend demolition contractors are seeing is property owners wanting to maximize the space in their properties. “A lot of people want to enhance their rental properties by adding additional rooms or turning one spacious room into two rooms. It’s a competitive renter’s market, so it makes sense that property owners would want to maximize the income from their investments.”

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Frequently Asked Questions

Q: Will I be able to get in touch with you throughout my project?

A: Yes. Your first point of contact will be the project supervisor, but even if you aren’t able to reach him for some reason, you can call our main office and someone will be there to answer.

Q: Do you provide free estimates?

A: Yes. We’d be happy to come to your house, answer your questions and give you a detailed estimate for your project.

Q: What if you accidentally damage my property during the job?

A: Due to the nature of demolition work, sometimes things get broken or damaged unintentionally, but if this happens during your job, we’ll make it our first priority to take care of it. We guarantee our work, and we won’t just leave the jobsite before we’ve fixed the problem.

Q: Can you provide references of past clients?

A: Yes, we’re happy to provide you with references, including contact information and pictures of past jobs.

Q: Can you provide me with copies of your insurance?

A: Yes, we can provide proof of our liability and workers’ compensation insurance at your request.

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SELECTED PHOTOS FROM Silva Contractors Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM James Sardinha

Expert CONTRIBUTOR PROFILE
  • James Sardinha is a 18-year veteran of the demolition industry and office manager of Silva Contractors Inc., a Diamond Certified company. He can be reached at (925) 201-6172 or by email.

James Sardinha: Translating Success

By James Florence, Diamond Certified Program Reporter

PINOLE — After immigrating to the United States from Brazil when he was 11 years old, James Sardinha got started down a path that would lead to a succession of professional opportunities. “My dad was a demolition contractor, and after we came to the U.S., I started helping him by translating and assisting with job bids,” he remembers. “Our operation started small, but pretty soon we’d grown to the point where we were doing whole house and pool demolitions.”

A decade later, James was given a chance to take his career to the next level. “Soon after I arrived in the U.S., I was introduced by a couple of friends to the owner of a local contracting company,” he recalls. “About 10 years later, I reconnected with him and he offered me an opportunity to be part of his company. I saw a great future in the business, and sure enough, I’m still here today.”

Today, as office manager of Silva Contractors Inc., James says he derives satisfaction from seeing the long-term results of the company’s work. “After we tear down an old, dilapidated house and I drive by a year or two later and see a new, well-built house in its place, it’s a good feeling to know I was a part of that process.”

A longtime resident of the East Bay, James divides his time outside of work between family, faith and fun. “I’m a very family-oriented person, and I like to stay surrounded by loved ones,” he affirms. “Also, religion is a big part of my life; I go to church at least twice a week.” On weekends, James can typically be found at the movies with his fiancé, Jordana, or exploring an unfamiliar region of the Golden State. “I enjoy going to new places, and there’s a lot to see and discover in California.”

In his life and career, James has learned the value of patient perseverance. “I believe everything has a specific timing, so you just need to wait and be in the right place at the right time when things happen,” he says. “I also believe what goes around comes around, which is why I try to do my best every day in hopes that it will come back to me.”

When asked the first thing he’d do if he could retire tomorrow, James says he’d take his love of travel beyond the West Coast. “I’d like to see more of the U.S. I haven’t been to the East Coast, so it’d be neat to visit places like New York, which I’ve only seen in movies. I’d also like to visit some foreign countries and get to know more of the world and its many cultures.”

Ask Me Anything!

Q: What’s your favorite movie genre?
A: Probably action, but I also enjoy more realistic movies like dramas and ones based on true events.

Q: What’s your favorite movie?
A: “The Fast and the Furious”—I’ve continued to enjoy the franchise as it’s expanded, and it just gets better with each new installment.

Q: Who makes you laugh?
A: Kevin Hart and Dave Chappelle.

Q: Are you an early bird or a night owl?
A: As I get older, I’m becoming more of an early bird.

Q: What’s your favorite thing to eat for breakfast?
A: Hash browns, sausage and eggs over-medium, with some coffee and orange juice.

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Expert articles
  • An Important Step Following a Demolition Job

    PINOLE — If you’re planning a demolition job on your property, it’s important to make sure your contractor will properly dispose of the debris. To avoid a dumping fee, fly-by-night contractors will sometimes neglect to dispose of demolition debris at proper facilities. In some instances, they’ve even been known to dump on the side of the road. As if that isn’t bad enough, if the authorities find the debris and trace it back to your address, you may be held liable and receive a fine, even though it wasn’t your fault.

    That’s why it’s a good idea to get confirmation of proper debris disposal following any demolition job. The best way to do this is to ask your contractor for a receipt from the waste disposal site, which you can keep for your records.

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Expert video tip
  • Video: Avoiding a Demolition Disaster

    Complete Video Transcription:

    PINOLE — Host, Sarah Rutan: When having demolition work done, an important preventative step is to get confirmation of proper disposal. Today we’re in Pinole with Diamond Certified Expert Contributor James Sardinha of Silva Contractors to learn more.

    Diamond Certified Expert Contributor, James Sardinha: If you’re thinking about getting a demo job in your home, or you just had it done, one of the things is, make sure they’re disposing in the right way. A lot of times some smaller companies, or some companies might not dispose in the right way. They might throw in the side of the road, or in a place where it shouldn’t be. And, one of the things is, if you don’t make sure and they dispose of this, the bringing in the side of the road.

    And, the police see this, and they find your address, they’ll go to your home and they’ll make you pay a find for it. Even though it wasn’t your fault. But, you have to make sure they’re disposing in the right manner. You can ask – always ask for a receipt where they dispose of this. And, if you can recycle, that’s another great thing, as well.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Silva Contractors Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Silva Contractors Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 17 VERIFIED CUSTOMERS i
Silva Contractors Inc. : Average 8.9 out of 10 based on 17 unique customer surveys of customer satisfaction.

Alex H.

VERIFIED Silva Contractors Inc. CUSTOMER

1 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very reasonable in price, the quality of their work was great, and they were very timely.

They were very fast. They finished the job in 5 days.

Jeff W.

VERIFIED Silva Contractors Inc. CUSTOMER

2 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say they do very good, quality work. The other thing I'd say is to make sure you're clear on what they're supposed to do and what the price is supposed to be.

I love the quality of their workmanship.

Gerald G.

VERIFIED Silva Contractors Inc. CUSTOMER

3 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did the work very quickly, very accurately, and very precisely.

They did what I wanted them to do, and they were on time.

Holly

VERIFIED Silva Contractors Inc. CUSTOMER

4 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional. They did their work quickly. They cleaned up well when they were finished. I just couldn't have been more pleased with their work.

I liked the quality of the work they did.

Jack F.

VERIFIED Silva Contractors Inc. CUSTOMER

5 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job.

I thought that the quality was good, and the price was reasonable. He was square with me, and he worked with me.

Driva M.

VERIFIED Silva Contractors Inc. CUSTOMER

6 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a fantastic job. We've recommended them. People were really impressed with the pavers they put in. They were very good, extremely good.

They were here when they said they would be here. They came in, we told them what we needed done, and they took care of it. They were on time. They were professional. It was great.

Archie

VERIFIED Silva Contractors Inc. CUSTOMER

7 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do great work, they are timely, and it was easy working with them.

The quality of their work is awesome.

Carol W.

VERIFIED Silva Contractors Inc. CUSTOMER

8 of 17

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're dependable. I would recommend them.

They're competent and skilled.

Ning C.

VERIFIED Silva Contractors Inc. CUSTOMER

9 of 17

Quality 9
9 10
Loyalty Yes
CRITIQUE

They are responsive, professional, and they know what they're doing.

They were timely and responsive. I'm very satisfied with the work they did for me.

Mike P.

VERIFIED Silva Contractors Inc. CUSTOMER

10 of 17

Quality 9
9 10
Loyalty Yes
CRITIQUE

When we needed a landscaping contractor, we called around to a couple different businesses, and Silva had the best price compared to the others.

They had the best price, and they used high-end materials.

Robin P.

VERIFIED Silva Contractors Inc. CUSTOMER

11 of 17

Quality 8
8 10
Loyalty Yes
CRITIQUE

I would say they were honest with their upfront pricing, and they delivered on time.

We liked the professionalism of showing up on time, and showing that they covered all aspects of what they wanted to go through with us, and getting the job done. We had a good experience.

Licio D.

VERIFIED Silva Contractors Inc. CUSTOMER

12 of 17

Quality 8
8 10
Loyalty Yes
CRITIQUE

I would tell a friend or another consumer to give them a call.

They do good, thorough work for a reasonable cost.

Robert S.

VERIFIED Silva Contractors Inc. CUSTOMER

13 of 17

Quality 8
8 10
Loyalty Yes
CRITIQUE

They're very professional.

They got the job done.

Elisabeth M.

VERIFIED Silva Contractors Inc. CUSTOMER

14 of 17

Quality 8
8 10
Loyalty Yes
CRITIQUE

I don't know.

The timing was good.

Bryan D.

VERIFIED Silva Contractors Inc. CUSTOMER

15 of 17

Quality 7
7 10
Loyalty Yes
CRITIQUE

I've used them multiple times.

Working with Enrique is probably the best part of it.

John L.

VERIFIED Silva Contractors Inc. CUSTOMER

16 of 17

Quality 7
7 10
Loyalty No
CRITIQUE

Do not use them.

They were pretty quick about doing the work, and everything turned out decent.

Melissa S.

VERIFIED Silva Contractors Inc. CUSTOMER

17 of 17

Quality 7
7 10
Loyalty Yes
CRITIQUE

I don

They came on time to do the actual job.

Read All 17 Survey Responses at Ratings View