Diamond Certified Company Report

Ron Lee RE/MAX Gold

Diamond Certified Company Report

Ron Lee RE/MAX Gold

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 54 VERIFIED CUSTOMERS i

Jay P.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

1 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been in the military for the last 27 years and have moved 15 times. Ron Lee is by far the best Realtor I have ever worked with.

His responsiveness, he is always right there when you need him. He recommended some contractors and home warranty companies. He's just great, no pressure whatsoever.

James B.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

2 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He goes out of his way for you. He puts in a lot of extra effort. He dragged me all around to find the place I was looking for.

He was friendly and professional. He works really hard.

Kim W.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

3 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He knows how to stay calm under stressful situations. He went the extra mile for us. He's witty and pleasant. On my most recent purchase, he did some extra work that the seller's agent was supposed to do plus our side as the buyer. He made me very very happy.

I found out after the purchase that Ron is a volunteer for the courts with conflict resolution and mediation. Those skills help both the buyer and seller stay calm. There were some issues on the seller's side of things like I mentioned, but Ron went above and beyond with making everyone feel comfortable. The mediation and resolution skills went a long way.

Read All 54 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Ron Lee, Broker Associate

Ron Lee works in partnership with Re/MAX Gold to help clients buy and sell residential and commercial properties in Solano, Napa, and Northern Contra Costa Counties. As a full-service broker associate, Mr. Lee is qualified to handle every step of the real estate process for his clients (including specialized aspects like income property analysis), and he uses the latest technology to market their properties as effectively as possible.

Mr. Lee says much of his firm’s success can be attributed to his responsive, customer-oriented approach to real estate. “My clients know they can get in contact with me whenever they have questions, and that makes them feel more comfortable with the process. I utilize my expertise to overcome challenges and come up with solutions that lead to positive results.”

As a real estate veteran with nearly four decades of industry experience, Mr. Lee draws upon his extensive knowledge of the local area to help clients find properties that meet their specific needs. “For example, I provide community reports that contain useful information about nearby schools and businesses,” he says. “My clients really appreciate how much I focus on helping them thrive in their new communities.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Ron Lee RE/MAX Gold

COMPANY CONTACT
Service AREA

Solano County
Napa County
Northern Contra Costa County
Vallejo
Benicia
American Canyon
Fairfield
Suisun
Vacaville

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SERVICES PERFORMED

Residential & Commercial Real Estate Sales & Purchases
Income Property Analysis
Short Sales & Foreclosures

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Ron Lee RE/MAX Gold

Company Profile

Ron Lee works in partnership with Re/MAX Gold to help clients buy and sell residential and commercial properties in Solano, Napa, and Northern Contra Costa Counties. As a full-service broker associate, Mr. Lee is qualified to handle every step of the real estate process for his clients (including specialized aspects like income property analysis), and he uses the latest technology to market their properties as effectively as possible.

Mr. Lee says much of his firm’s success can be attributed to his responsive, customer-oriented approach to real estate. “My clients know they can get in contact with me whenever they have questions, and that makes them feel more comfortable with the process. I utilize my expertise to overcome challenges and come up with solutions that lead to positive results.”

As a real estate veteran with nearly four decades of industry experience, Mr. Lee draws upon his extensive knowledge of the local area to help clients find properties that meet their specific needs. “For example, I provide community reports that contain useful information about nearby schools and businesses,” he says. “My clients really appreciate how much I focus on helping them thrive in their new communities.”

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Company Philosophy

“I want my clients to have golden experiences that turn them into lifelong fans. Their needs always come first, and by keeping myself accessible, being a good listener and communicator, and responding quickly to their concerns, I’m able to ensure they get exactly what they’re looking for.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any real estate professional, but it’s even more important for brokers who have earned the prestigious Diamond Certified award. For Ron Lee, who works in partnership with RE/MAX Gold, the best way to keep clients happy is to always put their needs first. “In my experience, I’ve found that’s the key to providing the best service,” he affirms. “By keeping myself accessible, being a good listener and communicator, and responding quickly to their needs, I’m able to ensure they have positive experiences and accomplish their goals.”

A veteran of the United States Air Force, Mr. Lee has been helping clients buy and sell residential and commercial properties in Solano, Napa, and Northern Contra Costa Counties since 1978. As a full-service broker, he’s qualified to handle every step of the real estate process for his clients (including income property analysis and other specialized aspects), and he uses the latest technology to effectively market their properties.

Unlike brokers that take an old-fashioned approach to the real estate process and don’t capitalize on the latest technology to help their clients, Mr. Lee actively stays on the cutting edge of the industry. “I’m continually improving my skills and ways of doing business,” he says. “For example, I utilize the latest technologies to extend the range of services I offer to my clients, which helps me accomplish their real estate goals more quickly and efficiently.”

Mr. Lee says his prompt responsiveness separates him from other real estate brokers. “I don’t keep my clients waiting. I pick up the phone as often as possible and return calls, emails, and text messages in a timely manner, which they always appreciate. They know they can get in contact with me whenever they have questions, which makes them feel more comfortable with the process.”

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Industry Info

If you’re trying to sell your home, don’t underestimate the importance of staging.

Even if you’ve heard the term “staging,” you might not understand how vital it is to selling a home as quickly as possible. The right staging techniques can make a home appear more spacious and inviting, which helps potential buyers picture themselves living there and often translates to a faster sale and higher selling price. To make sure your home is staged properly, consider the following information:

Staging can be more affordable than you think. This is especially true when you consider the price of keeping a house on the market for long periods of time or lowering your asking price to attract attention. A recent survey of realtors found that staged homes sell faster than non-staged homes and typically bring a return of almost 600 percent on the staging investment.

Take an active role in the process. The first thing you should do is get rid of clutter. Remove personal items such as framed photos and take additional furniture out of rooms. This can make your home’s interior feel and look larger and more welcoming. As a general rule, try to remove 50 percent of the items in a given room. Don’t forget your closets—potential buyers will probably look inside to see how roomy they are.

Hire a professional cleaning service. Having your house cleaned from top to bottom will make your home feel new and welcoming to potential buyers.

Think visually. Most buyers check out homes online before they visit in person, so implement staging techniques that will make your house look great in photos.

Don’t forget the outside. Outdoor staging can include adding flower pots and simple décor, planting flowers, trimming bushes, repainting your front door, replacing old house numbers or mailboxes, and buying a new doormat.

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Frequently Asked Questions
Q: Can you help me prepare my home for market?
A: “Certainly. The closer your property looks to a model home, the better price you’re going to get, so I recommend taking the time to clean, organize and, if necessary, renovate. I work with a lot of handymen, landscapers and staging professionals who can help you with whatever you need.”
 
Q: When is the best time to buy or sell a home?
A: “When it comes to buying and selling real estate in the Bay Area, there really isn’t a bad time. Your current needs are more important than the time of year, so a better question to ask yourself is, ‘Do I need a home?’ Buying a home is a smart decision that gives you more control over your financial and living situations, especially if you’re renting.”
 
Q: What’s the difference between pre-approved and pre-qualified?
A: “Getting pre-qualified is the first step in the loan process. The potential buyer says, ‘This is how much I make. How much can I afford?’ At that point, the loan officer will provide an estimate of the qualifying price range. When the buyer gets pre-approved, there’s an entire process that includes a background check, and everything is put into writing. At that point, they’re officially pre-approved by their lender for a specific loan amount.”
 
Q: Does the amount of time a property has been on the market indicate its value?
A: “Not really. It actually tells more about the seller’s position. If the property has been on the market for six months, there’s a high probability that the seller is asking too much.”
Q: Can you tell me which neighborhoods to avoid?
A: “I can point you toward web resources that allow you to look up crime rates in certain areas.”
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SELECTED PHOTOS FROM Ron Lee RE/MAX Gold

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Ron Lee

Expert CONTRIBUTOR PROFILE
  • Ron Lee is a 39-year veteran of the real estate industry and a Diamond Certified broker associate with RE/MAX Gold. He can be reached at (707) 333-8308 or by email.

Ron Lee: An Early Involvement

By James Florence, Diamond Certified Resource Reporter

VALLEJO — Ron Lee got involved in real estate early in life—in fact, by the age of 20, he’d already bought and sold his first house. “As a young man, I read a book on how to buy a property with nothing down, and soon after, I bought my first house,” he recounts. “I fixed it up, rented it out for a year and sold it to the tenant for a substantial profit. This inspired me to get more involved in buying and selling houses, so I got my real estate license and I’ve been doing it ever since.”

Today, as a broker associate with RE/MAX Gold, Ron says his favorite part of his job is helping people achieve their dreams of home ownership. “I really enjoy working with first-time buyers. It’s all new to them, so there’s a lot of excitement and I have fun coaching them through the process. That said, I also have a fair amount of clients who are investors, and I enjoy that aspect as well.”

A resident of Vallejo (where he lives with his wife, Dorothea), Ron expresses his appreciation for the character of his North Bay locale. “I like the people, the climate and the proximity to the rest of the Bay Area. It’s big enough to keep things interesting but it still feels like a small town.”

Outside of work, Ron enjoys a variety of active pastimes, whether in the air, on the ground or in the water. “I’m a paraglider pilot and a motorcyclist, and I pursue both of those activities on a regular basis,” he says. “I’m the kind of person who enjoys quiet, peaceful moments, and I usually get those while I’m flying or taking the back roads on my bike. I also own a yacht, which is great for getting away, but it’s also good for cultivating business.”

In regard to his professional career, Ron emphasizes the importance of having a long-term impact. “When I work with clients, I always try to counsel them in how to invest wisely and focus on the long term,” he explains. “I think that’s partially why I get so much repeat business—I even have clients whose grandchildren I’m now working with, so it has certainly brought me long-term rewards as well.”

When asked what his future retirement might look like, Ron says he plans to stay busy. “I don’t think I’ll ever fully stop doing what I’m doing. I can see myself taking longer weekends, but I really enjoy my work. Plus, it keeps me busy, so I don’t get bored.”

Ask Me Anything!
Q: What’s your favorite local restaurant?
A: Zio Fraedo’s in Vallejo.

Q: If you could time travel, would you go to the past or the future?
A: The future. I’m just curious to see what’s going to happen next.

Q: Music or talk-radio?
A: Neither—I’m a quiet time kind of guy.

Q: How do you like your eggs?
A: Over easy.

Q: What was your favorite toy as a child?
A: My Tonka truck.

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Expert articles
  • Strategy for Winning a Bidding War

    VALLEJO — As a buyer, your primary goal is to find a house you love. However, when you do finally find that special property, odds are someone else is going to love it as well, which means you’re likely to find yourself in a multiple offer situation (sometimes called a “bidding war”). While it helps to have a real estate agent who’s a strong negotiator, you should also realize that price isn’t always the determining factor and there are other ways to find a competitive advantage.

    One way to get a leg up on competing buyers is to have your agent check with the seller’s agent and ask about their needs and motivations. For example, if the seller is under time constraints, they may be looking for a short closing time. Or, if they’re in between homes, they may want a rent-back agreement to give them additional time to find a new residence. By finding out about these kinds of special needs, you can include accommodations in your offer that make it more appealing than others.

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Expert video tip
  • Video: Improving Your Bidding Position

    Complete Video Transcription:

    VALLEJO — Host, Sarah Rutan: If you find yourself in a bidding war for a real estate property, one tactic may be able to give you a leg up on the competition. To learn more, we’re with Diamond Certified Expert Contributor Ron Lee, broker associate with RE/MAX Gold in Vallejo.

    Diamond Certified Expert Contributor, Ron Lee: When you’re out looking for a house and you’ve found that house you love, odds are somebody else is going to love that same house, and you’re going to be in a multiple offer situation. The tip for today is how to get yourself positioned a little better because price isn’t always the determining factor. You want to check with the seller or have your agent do that to see what their motivations are. Do they need a short closing time? Do they need a rent-back period? Are there any other accommodations that might make your offer a little better than the other one? Having your agent understand the sellers needs can better position your offer for successful close.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Ron Lee RE/MAX Gold WEBSITE AND EXTERNAL FEED
  • Ron Lee RE/MAX Gold SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.homesofsolano.com
Diamond Certified RATINGS ON Ron Lee RE/MAX Gold
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 54 VERIFIED CUSTOMERS i
Ron Lee RE/MAX Gold : Average 9.4 out of 10 based on 54 unique customer surveys of customer satisfaction.

Jay P.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

1 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been in the military for the last 27 years and have moved 15 times. Ron Lee is by far the best Realtor I have ever worked with.

His responsiveness, he is always right there when you need him. He recommended some contractors and home warranty companies. He's just great, no pressure whatsoever.

Kim W.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

2 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He knows how to stay calm under stressful situations. He went the extra mile for us. He's witty and pleasant. On my most recent purchase, he did some extra work that the seller's agent was supposed to do plus our side as the buyer. He made me very very happy.

I found out after the purchase that Ron is a volunteer for the courts with conflict resolution and mediation. Those skills help both the buyer and seller stay calm. There were some issues on the seller's side of things like I mentioned, but Ron went above and beyond with making everyone feel comfortable. The mediation and resolution skills went a long way.

James B.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

3 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He goes out of his way for you. He puts in a lot of extra effort. He dragged me all around to find the place I was looking for.

He was friendly and professional. He works really hard.

Joseph C.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

4 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very good, and I would highly recommend them.

Ron is very knowledgeable, straightforward, and very responsive.

Rosalinda M.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

5 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He really knows his real estate and put my house up for sale. It sold in 2 or 3 days. He is very experienced, everything went smoothly, and Ron really knows what he's doing.

Ron always kept in touch with me. If there were any issues, he was always in contact.

Joel M.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

6 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very good with finding investment properties and determining where to put the money.

I would say his flexibility and the way he adapts to situations as they arise, he always has an eye on the market.

Bienvenido O.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

7 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very supportive of his clients. He is the best real estate person I have ever worked with. Actually, my daughter recommended him to me. He's helpful, knowledgeable, and he tells it like it is.

I like all of it. Ron really does his homework, and he's very easy to talk to.

Margaret R.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

8 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He really listens to the client and goes in the direction that you want to go. Then, he provides the information to get the best price possible for your home, according to the current market. He really knows what he's doing. The whole office always kept me well-informed.

I liked the fact that Ron was always accessible. He would always get back to me right away, and if he didn't have an answer to my questions, he would find out and get back to me within 30 to 40 minutes.

Justin T.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

9 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

Ron Lee is the man. If you are going to buy a house, he is the go-to guy. He is the only guy I would buy a house from.

He was very knowledgeable, experienced, and provided me with great customer service.

Gustavo B.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

10 of 54

Quality 9
9 10
Loyalty Yes
CRITIQUE

He was very competent, reliable, and patient.

He was very encouraging. When we would get down when our offers weren't accepted, he would encourage us not to give up.

Michael O.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

11 of 54

Quality 9
9 10
Loyalty Yes
CRITIQUE

He really knows what he's doing. Everything went very smoothly, so I was very happy.

I emailed him at 5:00 AM, and he had already been by my house. I knew then that I was getting a high-quality agent.

Rebecca R.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

12 of 54

Quality 8
8 10
Loyalty Yes
CRITIQUE

I met Ron through two friends of mine, so I already knew he had a good reputation. He was very professional and very knowledgeable.

I would say he was very trustworthy, and he always gave me good advice.

Joseph S.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

13 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

Well, I have only bought two homes in my life so my experience is only with one other Realtor. Ron went out of his way on short notice. He was always there when I need to view a place on short notice, and he was always there for me.

I would say he was there when I needed him on short notice. He was very flexible with his schedule when I had not planned out a viewing. He also went above and beyond

Reid S.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

14 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He has a lot of experience in real estate, but he is limited to his geographic region.

He's laid back and clam.

Roger

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

15 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

Get in touch with Ron if your buying or selling. He knows the market and sales very well. He's also very supportive.

I never sensed he was pushing me in any direction. That's like gold. I trust him, and I'm comfortable with him. That's irreplaceable. I bought 3 houses with him, sold 2 of them, and I still own 1 of them. I keep on going back to Ron.

Kevin F.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

16 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is straight to the point, and he is only interested in what you want. If you tell him what you want, he will get it done.

He followed through, and his team is great.

Ralph D.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

17 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have done several deals with Ron both in Northern and Southern California for both buying and selling. I will tell you that Ron is not like most agents because he is honest and realistic. He keeps your best interest in mind rather than telling you something based on his need for a commission. He is upfront and was available when I needed him. If you have an issue, he is there for you. If you have a question, he is there for you. He is always there when you need him.

He makes each deal very easy for me. Like I mentioned, I've worked with him in both Northern and Southern California. Most recently, he did a deal for me in Northern California while I was here in Southern California the whole time. He made it easy.

Kam S.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

18 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

Professionalism

Very great customer service and very professional

Jane S.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

19 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

He gets the job done.

He kept me from getting too frazzled with the transaction.

Jonathan E.

VERIFIED Ron Lee RE/MAX Gold CUSTOMER

20 of 54

Quality 10
10 10
Loyalty Yes
CRITIQUE

Ron is very knowledgeable and an expert in his field. We started out as friends and now he is pretty much like family. He is more interested in taking care of your needs than the money involved. He doesn

Valuable knowledge in Solano County

Read All 54 Survey Responses at Ratings View