Q: Do you offer services beyond pet boarding and daycare?
A: Yes, we also offer grooming and dog training. Our groomer, Sherry Slick, has 16 years of experience and can groom all breeds. Our trainer, Kathy Sidjakov, used to train animals for commercials and TV shows, so she’s a great asset to our facility. She even trains our employees how to monitor the playgroups and make sure all the dogs are getting along.
Q: What should I bring for my pet’s stay?
A: Bring whatever you think will make your pet most comfortable. We’ll put everything in their cabana so they can have their favorite toys, bedding and belongings. We also recommend bringing your pet’s regular food so they don’t experience any sudden digestive problems.
Q: Do you have webcams so I can see my dog while I’m away?
A: Absolutely. You can download our app, Odoggy, on your smartphone or iPad and check in on your pet from anywhere in the world.
Q: Do you monitor animals for illness?
A: Yes. Our employees understand what to look for when it comes to illness and disease, and we never board pets that are already sick. Sometimes dogs and cats get upset stomachs, but as long as they’re having a good time and seem to be feeling well otherwise, if usually isn’t a problem. We keep a close eye on every animal, so if something seems wrong, we’ll contact the owner and let them know what’s going on so they can make a decision. If it’s an emergency, we’ll take them to the vet immediately.
Q: Do you give tours of your facility?
A: Yes, we offer tours during normal business hours. Come by any time and we’ll show you around the entire facility.
Q: Do you take walk-ins for grooming?
A: We can usually accept walk-ins for things like nail trims and baths, but if your dog needs a haircut, you’ll need to make an appointment.
Q: Do you offer any discounts?
A: Yes, we offer discounts for multiple pets and stays of six nights or longer.
Q: Can my dogs stay together in the same cabana?
A: We always put pets from the same family together unless their owners ask that they be separated. It’s more comfortable for them that way—they’re used to being together at home, so we let them do the same thing while they’re here. If the dogs are the same size, we try to keep them together in the play areas as well. If one dog is little and the other dog is big, we have to split them up in the play areas for the safety of the smaller dog.
Q: What vaccines do you require?
A: For dogs, we require vaccines for rabies, distemper and Bordetella, which is kennel cough. For cats, we require the FVRCP and rabies vaccines.
Q: Will you feed my pet what I feed them at home?
A: Yes. We have our own food, but we recommend that you bring your pet’s usual food for the duration of their stay. Animals can get upset stomachs if their food suddenly changes, and many dog breeds are susceptible to stomach issues.
Q: Do you administer medications?
A: Yes. Many pets come in with medications, especially if they’re older. We can administer any medications they need, as per the directions.
Q: Do you have a pool for dogs that like to swim?
A: Yes, and we even offer dock diving for trainers and dogs that are entering local competitions. Most dogs already know how to swim, but if yours is reticent about water, we have a wide range of flotation devices to get them started.
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