Diamond Certified Company Report

No More Dirt, Inc.

Diamond Certified Company Report

No More Dirt, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 194 VERIFIED CUSTOMERS i

E. T

VERIFIED No More Dirt, Inc. CUSTOMER

1 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. They're reliable, prompt, and thorough.

They've always been pretty good with getting back to me within the same business day.

C. P. S. F.

VERIFIED No More Dirt, Inc. CUSTOMER

2 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. I'm very satisfied with the work they have done. As far as I'm concerned, they're an eleven out of ten.

The quality of their work and their excellent customer service go hand in hand. They're helpful and always answer my questions.

E. A.

VERIFIED No More Dirt, Inc. CUSTOMER

3 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them before, and I would recommend them again.

I think they have good customer service. They're personable, responsive, and conscientious.

Read All 194 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Cori Chipman, COO

No More Dirt, Inc. provides commercial janitorial services for all types of facilities throughout the Bay Area. As a certified Bay Area Green Business, the company uses environmentally-friendly cleaning methods and products, including those certified by Green Seal. No More Dirt also implements a variety of processes and protocols that ensure each facility’s environment is kept both clean and safe.

No More Dirt is dedicated to transparency and communication. “We take away our customers’ headaches when it comes to managing their facilities,” explains owner and CEO Nick Mettler. “We look at each client relationship as a true partnership, and that’s been the key to our success. We have a system that has worked for 39 years.”

No More Dirt has a team of highly trained and responsive account managers who are assigned to every client. Each account manager is responsible for building and maintaining strong, long-lasting relationships with clients by meeting their expectations and the ever-changing needs of their facilities.

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON No More Dirt, Inc.

COMPANY CONTACT
Service AREA

San Francisco
Marin County
Sonoma County
Napa County
Contra Costa County
Alameda County
San Mateo County
Santa Clara County

SERVICES PERFORMED

Commercial Janitorial Services

BRANDS Supported
  • SupplyWorks

DIAMOND CERTIFIED RESEARCHED ARTICLES ON No More Dirt, Inc.

No More Dirt’s employees are friendly and professional.

Company Profile

No More Dirt, Inc. provides commercial janitorial services for all types of facilities throughout the Bay Area. As a certified Bay Area Green Business, the company uses environmentally-friendly cleaning methods and products, including those certified by Green Seal. No More Dirt also implements a variety of processes and protocols that ensure each facility’s environment is kept both clean and safe.

No More Dirt is dedicated to transparency and communication. “We take away our customers’ headaches when it comes to managing their facilities,” explains owner and CEO Nick Mettler. “We look at each client relationship as a true partnership, and that’s been the key to our success. We have a system that has worked for 39 years.”

No More Dirt has a team of highly trained and responsive account managers who are assigned to every client. Each account manager is responsible for building and maintaining strong, long-lasting relationships with clients by meeting their expectations and the ever-changing needs of their facilities.

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Company Philosophy

“We are dedicated to cleaning every commercial property to the client’s personal standards. Owning and maintaining a commercial property takes a lot of work, whether one person is responsible or designates tasks to other individuals. Regardless of the types of businesses our clients own or run, it’s important to ensure their facilities are kept clean and safe at all times. Not only does a clean property appeal to both customers and potential customers, it also looks great for employees, boosting morale and respect for where they work.”

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Comparative Summary

Janitorial service companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, No More Dirt, Inc. distinguishes itself by focusing intently on customer communication and interaction. “A lot of cleaning companies make big promises, but they don’t really have plans in place to implement those promises,” says CEO Charles Howatt. “We come in with color-coded schedules and calendars for our cleaners, as well as a web portal that customers can use to follow along with what we’re doing and when we’re doing it.”

No More Dirt has been providing environmentally-friendly janitorial services for commercial clients throughout the entire Bay Area (including Sacramento) since 2005. The company serves all types of businesses, including administrative offices, medical facilities, restaurants, homeowners’ associations (HOAs), health clubs, schools, retail establishments, night clubs and movie theaters. As a certified Bay Area Green Business, it only uses Green cleaning methods and products, including those certified by Green Seal®.

Unlike janitorial service companies that leave their cleaning crews to manage themselves while they work, No More Dirt provides a quality control manager for every project–a comprehensive approach that Mr. Howatt credits for his company’s high client retention rate. “Our quality control managers are rarely in the office,” he says. “Their job is to be out in the field, ensuring the work is being done properly and each client is completely satisfied.”

Another distinctive feature of No More Dirt is its transparent approach to doing business, which includes allowing clients to access the names and photos of all the cleaners who are authorized to be on their property, providing in-depth information about all the chemicals and products to be used (including OSHA Material Data Safety Sheets), and more. “It’s unusual for a cleaning company to be as transparent as we are,” says Mr. Howatt. “We show our clients what we’re doing at the back end, which gives them confidence in our ability to clean effectively.”

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Industry Info

Take simple steps to ensure your workplace is odor-free. A recent survey conducted by Harris Interactive revealed that retail consumers rank unpleasant odor as a top annoyance over poor customer service. It may seem like an inconsequential issue, but the fact is, unpleasant odor directly impacts customers’ perceptions of a business and prevents them from ever returning or recommending the business to others. To help combat unappealing scents in your workplace, consider the following tips:

Clear the air. Implement air fresheners to counteract odors and provide a clean scent. Select air fresheners that operate on a 24-hour basis and neutralize odor-causing bacteria rather than masking it. Choose a fragrance that complements the application and limits volatile organic compounds (VOCs) to meet environmental safety standards.

Attack odor at the source. In restrooms, use automatic flushes, automatic drips and urinal screens to eliminate odor. Automatic flushes keep toilets free of debris and work on-demand. Automatic drips neutralize odor that comes from urinals and cleans them. While some urinal screens have a scent, they also help eliminate odor caused by urine on the floor. Also, don’t forget to perform obvious odor-control tasks by taking out the trash frequently and cleaning the facility daily.

Deep clean. Beyond a daily clean, routinely deep clean floors and restrooms to extract and eliminate odor-causing contaminants. Use a high-pressure steam system to remove dirt, break down buildup, and extract all contaminants from grout lines, tile and carpets. For a restroom deep clean, scrub walls, floors, toilets, urinals, sinks, mirrors and fixtures using chemicals, agitation and extraction.

Address indoor air quality (IAQ). IAQ significantly helps provide a clean scent throughout a facility. Clean coils and change air filters in ventilation systems on a routine basis for proper circulation. Also, place mats strategically around the facility to capture contaminants and prevent them from settling into carpets or the air filtration system. Properly maintain any floor mats on a regular basis to prevent them from becoming saturated.

Partner with the right facility services provider to develop a customized odor maintenance program. Your provider should visit your facility on a regular basis to refill odor management products and ensure all units are working properly. It should also provide staff members with the tools and chemicals needed to clean and sanitize the facility every day. Trained technicians will also deep clean floors and restrooms, which is valuable for businesses that don’t have the equipment or staff required for such maintenance.

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Frequently Asked Questions

Q: Are your prices competitive?

A: Yes. We invest a lot in quality control, so we may not always be the lowest bidder, but we work efficiently and are continually looking to reduce costs without sacrificing quality.

Q: Do many businesses simply hand you the keys so you can clean at night?

A: Yes, and it’s not surprising when you consider our track record. If you’re not comfortable letting a third party into your office, you can talk with our current and past clients to build your trust. We’re also bonded and insured, so you’re covered from a financial liability standpoint.

Q: What do you do about security and alarm systems? What procedures do you have for site security?

A: Before we start work, we’ll sit down with you and develop a security plan that includes the alarm codes and procedures our cleaners will need to enter the facility, as well as procedures for what to do and who to call if they discover a problem, such as arriving and finding the facility open when it shouldn’t be.

Q: Are your cleaners trustworthy and professional?

A: Absolutely. Our cleaners are honest, hard working people who have embraced technology by equipping themselves with email-enabled cell phones. This allows them to communicate quickly and efficiently in response to directions they receive, situations they encounter and questions they have.

Q: Do you provide references?

A: Yes. We have a list of clients whom you can contact to find out more about the quality of our work.

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SELECTED PHOTOS FROM No More Dirt, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dain Vogel

Expert CONTRIBUTOR PROFILE
  • Dain Vogel is an account manager at No More Dirt, Inc., a Diamond Certified company. He can be reached at (415) 484-5907 or by email.

Dain Vogel: A Clean Opportunity

By James Florence, Diamond Certified Resource Reporter

SAN FRANCISCO — Any employee likes having a good boss, but Dain Vogel really lucked out when he got a chance to work for his longtime mentor. “After six years working as an elementary school teacher, I was looking for a career change,” he recounts. “About that time, I came upon a job opportunity with No More Dirt. I’ve known the owner, Nick Mettler, for a long time. Nick has always been a bit of a mentor to me—I’ve often gone to him for advice and he has helped guide me along my path. So, naturally, when I got a chance to work for him, I jumped at it.”

Today, as an account manager with No More Dirt, Inc., Dain says his favorite part of his job is the challenge of solving his clients’ janitorial problems. “Often, when we get a new client, they’re expecting us to solve certain issues for them. I enjoy taking on that challenge and working with clients to find solutions for their janitorial needs.”

A resident of San Francisco (where he lives with his wife, Casey), Dain spends his time outside of work on a variety of active pastimes. “I like going on walks with my wife, playing basketball, hanging out with friends and watching sports,” he lists. “Living in San Francisco, there are plenty of opportunities for fun as well, with great restaurants, music, sports venues, and other places to discover and explore.”

In regard to his professional career, Dain espouses the importance of ongoing improvement. “One thing I really appreciate about working at No More Dirt is we’re constantly looking to improve and build on our success,” he explains. “It’s easy for a company to maintain a certain status quo, but if you’re not growing and staying inspired, you’re going to get stagnant. That’s why we’re always thinking of new ways to improve our service. I think that’s a big reason our clients are so loyal—they can see how much we care about quality and how hard we work to keep them satisfied.”

When asked the first thing he’d do if he were to retire tomorrow, Dain gives a two-fold answer. “For one, I’d do some traveling and spend time abroad with my family. Secondly, I’d do some volunteering, whether helping disadvantaged kids in schools or working with the homeless.”

Ask Me Anything!

Q: What’s your favorite TV show?
A: “The Wire.”

Q: Have you ever met anyone famous?
A: Steve Young.

Q: If you could pick up a new skill immediately, what would it be?
A: Playing the guitar.

Q: What kind of music do you like?
A: All sorts, but mainly ’80s music.

Q: Do you collect anything?
A: I collect newspaper clippings when local sports teams have big victories and other milestones.

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Expert articles
  • The Importance of Dispenser Keys in Commercial Spaces

    SAN FRANCISCO — If you’re a business owner moving into a new commercial space, the first thing you’ll likely ask for is a key to the front door. However, there’s another type of key that’s important in commercial properties yet often forgotten: keys to paper towel and soap dispensers in bathrooms and work areas.

    It’s not surprising that paper towel and soap dispensers tend to get overlooked—after all, as a business owner, you have more important things to think about, like filling orders and serving customers. However, when these amenities run out and you realize you don’t have a key to the dispensers, it can result in an inconvenient and potentially embarrassing situation.

    To avoid this, remember to ask the property owner for both the door keys and the dispenser keys. To be on the safe side, request a couple of extra sets and store them in a designated area. To help prevent loss, attach each dispenser key to a larger object that makes it easy to find.

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Expert video tip
  • Video: The Importance of Extra Keys

    Complete Video Transcription:

    SAN FRANCISCO — Host, Sarah Rutan: Whether for the bathroom or a paper towel dispenser, a business can never have enough keys. Today we’re in San Francisco with Diamond Certified Expert Contributor Dain Vogel of No More Dirt, Inc. to learn why.

    Diamond Certified Expert Contributor Dain Vogel: Whenever you’re doing construction or replacing a paper towel or soap dispenser, make sure to ask the company for a lot of extra keys. This way, during the business day, if something runs out, you can easily replace them. And, also, taking one of those keys and attaching it to some sort of object that’s not easily displaced, and letting everyone know where that key is being held.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Tatiana Acevedo

Expert CONTRIBUTOR PROFILE
  • Tatiana Acevedo is an account manager at No More Dirt, Inc., a Diamond Certified company. She can be reached at (415) 484-5907 or by email.

Tatiana Acevedo: A Clean Transition

By James Florence, Diamond Certified Resource Reporter

SAN FRANCISCO — Tatiana Acevedo already had plenty of management experience when she came to California from her home country of Puerto Rico, so when she landed a management job with a janitorial service, it was a clean transition. “Prior to moving to California, I worked for a paint and construction product manufacturing company, where I managed accounts with major retailers like Home Depot and Walmart,” she explains. “A few years ago, my husband got a job offer in California, so we uprooted from our home in Puerto Rico and came to the Bay Area. After transitioning to my new life, I stared looking for a job and found an opportunity with No More Dirt. Besides having experience with managing client relationships, I’ve always been a clean and organized person, so it seemed like a good fit.”

Today as an account manager with No More Dirt, Inc., Tatiana says her favorite part of her job is the problem-solving aspect. “I like brainstorming and providing solutions for our clients’ janitorial needs. A lot of our clients have tight budgets for janitorial, so I enjoy the challenge of providing what’s needed while making sure everything stays within budget constraints.”

A resident of Vallejo (where she lives with her husband, Francisco, and their dog, Hazy), Tatiana expresses her appreciation for life in the Bay Area. “One of the things I love most about the Bay Area is the diversity. There’s such an amazing variety of styles and cultures, and every town has a unique feel. In my job, I get to meet different people all the time, so that’s something I’ve really embraced since moving here.”

Outside of work, Tatiana spends her free time on a variety of active pastimes. “I love to dance, especially glowstringing, which is a dance form that incorporates glow sticks,” she details. “I also like spending time with friends and family, including my nieces and nephews here in the Bay Area. Additionally, I enjoy camping and doing small projects like furniture restoration.”

In her life and career, Tatiana gleans inspiration from a favorite quotation. “One of my favorite quotes is, ‘People don’t care how much you know until they know how much you care.’ When I’m working with clients, I always strive to show them that I genuinely care and am committed to finding solutions for them. Not to just patch things up and move along, but to make sure everything is resolved for the long term. I think when you’re able to show a client you really care, it goes a long way toward solidifying that relationship.”

When asked what she’d do if she were to retire tomorrow, Tatiana says she would move back home. “Francisco and I still have a house in Puerto Rico. It sustained some damage in the [2017] hurricane and is waiting to be fixed up and made beautiful again, so we’re just waiting for an opportunity to do that. Plus, I love the island life!”

Ask Me Anything!

Q: What’s your favorite local restaurant?
A: House of Soul in Vallejo.

Q: What was the last concert you attended?
A: Steel Pulse in San Juan, Puerto Rico in 2015.

Q: If you could travel anywhere in the world, where would you go?
A: Thailand. My husband spent three months there before we met and I’ve always wanted to go there.

Q: What’s your favorite animal?
A: Elephants. I’m a little obsessed with them—I even have an elephant tattoo! I love that elephants are path-makers. They travel throughout the jungle, and if there’s not a path, they just make their own. They’re also extremely smart and loyal, so I really admire all those qualities.

Q: What’s your favorite snack?
A: Apples and almond butter.

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Expert articles
  • Janitorial Tips for Tenancy Transitions

    SAN FRANCISCO — Running an HOA or a common workspace can be challenging, especially when it comes to tenant turnover. After all, there are many details to address in the interim between tenancies, and how you handle this transition can determine your new tenant’s initial impression. One way to ensure a positive impression is to have your rental property or workspace completely clean and ready for your new tenant’s arrival.

    The interim between tenancies is typically the time for doing major cleaning, such as shampooing the carpets and washing the windows. Not only is it easier to facilitate these tasks when the space is unoccupied, it also gives new tenants a good initial impression. Even if your residence or workspace has been occupied by 10 different tenants in the past, a thorough cleaning can make it look brand new and increase its appeal to your new tenant.

    Another important aspect of impressing a new tenant is to have everything move-in ready. For example, having the elevator padded in advance will show the tenant you’ve been anticipating their arrival.

    Since tenancy transitions usually occur within a limited timeframe, you’ll need to be proactive to ensure all these tasks are completed on time. This means communicating with your janitorial provider well in advance and making sure all expectations are understood. Proactive communication will set everyone up for success and help you secure a positive impression with your new tenant.

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Expert video tip
  • Video: Coordinating with Your Janitorial Service

    Complete Video Transcription:

    SAN FRANCISCO — Host, Sarah Rutan: If you manage a residential or commercial property, be sure to coordinate with your janitorial service when facilitating tenant transitions. Today we’re in San Francisco with Diamond Certified Expert Contributor Tatiana Acevedo of No More Dirt, Inc. to learn more.

    Diamond Certified Expert Contributor, Tatiana Acevedo: The best events are the ones that are planned the most. They tend to run the smoothest. This is because communication and proper planning allows both parties to have win-win situations. An example, facilities like HOAs are common workspaces. Normally, there are different moves that happen during seasonality for new tenants moving into new spaces. And communicating these with your cleaning partner will really help everyone prepare for the situation.

    For example, you want your elevators to be padded on time when your new tenant is walking in. It just lets them know that you are ready for their move. When they’re walking to their new space, if it’s a common workspace, the carpets are ready. And everything looks like it’s a new space for a new tenant.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Cori Chipman

Expert CONTRIBUTOR PROFILE
  • Cori Chipman is chief operations officer of No More Dirt, Inc., a Diamond Certified company. She can be reached at (415) 484-5907 or by email.

Cori Chipman: A Dynamic Career

By James Florence, Diamond Certified Resource Reporter

SAN FRANCISCO — Cori Chipman never planned on getting a job in the janitorial industry, but after nearly a decade, she’s glad she did. “I doubt that I would have applied at a janitorial company if it weren’t for the 2008 recession,” she explains. “I was working in the hospitality industry in Hawaii and the recession hit us particularly hard. I ended up moving back to San Francisco, where I immediately began looking for work. One of the companies I applied at was No More Dirt. I had no idea what working for a janitorial company would be like, but I was willing to give it a shot. After being hired as an account manager, I was pleasantly surprised to discover how interesting and dynamic the janitorial industry was. Over time, I worked my way up to director of operations and eventually became COO.”

Today, Cori says her favorite part of her job is its inherent variety. “We clean all types of facilities, from basic office buildings to major music venues and science labs, and each facility needs something totally different from us. Sure, the basics of the job are still there, but the unique logistics and operations of each client requires us to get creative and tailor our services to meet their needs.”

A resident of San Francisco, Cori spends her time outside of work on a variety of active pastimes. “I enjoy stand-up paddle boarding, yoga and helping with community-based art projects,” she details. “A few years ago, I was on the planning committee for a project called ‘Hidden Garden Steps,’ which raised $500,000 to get a staircase in the city cleaned up and tiled with a beautiful mosaic. These types of projects often need a little help with the administrative aspects, so it feels good to help by applying my professional knowledge.”

In regard to her professional career, Cori praises the unsung janitorial heroes that facilitate our daily lives and livelihoods. “It always amazes me to think about the thousands of people who turn the city over every single night. When you get to your office in the morning and the trash can is empty and the kitchen breakroom is clean, it’s easy to take that for granted. Most of us don’t realize how many hardworking people it takes to make this happen, so I always want to acknowledge that.”

When asked the first thing she’d do if she were to retire tomorrow, Cori says she’d take a trip to the Emerald Isle. “I’ve always wanted to go to Ireland and I actually have family there, so I would definitely take the opportunity to visit.”

Ask Me Anything!

Q: Are you an early bird or a night owl?
A: An early bird.

Q: What’s your favorite snack?
A: Anything pickled.

Q: What was your first job?
A: I worked at a Hollywood Video. My uniform included a tuxedo t-shirt, a cummerbund and a bowtie. I was pretty popular with my friends because I had early access to all the new releases.

Q: If you could time travel, would you go to the past or the future?
A: The past—either to Victorian-era England or the U.S. during the Roaring Twenties.

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Expert articles
  • Strategy for Maintaining a Breakroom Refrigerator

    SAN FRANCISCO — A janitorial hot spot in most offices and workplaces is the breakroom refrigerator. When this gets neglected (which is commonly the case), it can result in foul odors, mold growth and other unpleasant developments. One day, it’s someone’s lunch; the next, it’s a weird science project.

    A good way to avoid this unappetizing scenario is to schedule regular refrigerator cleanings with your janitorial service provider. The frequency of cleanings will depend on the size of your staff and how many people use the refrigerator; typically, once a week is a good interval.

    While establishing a refrigerator cleaning schedule is helpful, there’s still the problem of knowing what to throw out and what not to throw out. For example, a staff member may have some leftovers they’re still planning to eat or a plastic container they want to reuse. On the other hand, you can’t just leave things in there indefinitely to avoid upsetting people. So, how do you address this dilemma?

    Try this simple strategy: On each refrigerator cleaning day, ask staff members to place any food items they want to keep into a designated bin. When the janitorial staff arrives, they’ll take the bin out. This will allow them to clean and sanitize the entire refrigerator and throw out the science projects. When finished, they’ll return the bin. That way, the refrigerator can get cleaned without anyone’s leftovers or containers getting accidentally thrown away.

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Expert video tip
  • Video: Breakroom Refrigerator Cleaning Tip

    Complete Video Transcription:

    SAN FRANCISCO — Host, Sarah Rutan: One challenge in any office or workspace is keeping the breakroom refrigerator clean. Today we’re in San Francisco with Diamond Certified Expert Contributor Cori Chipman of No More Dirt to learn a helpful strategy.

    Diamond Certified Expert Contributor, Cori Chipman: Okay, a hot spot in most offices is always the breakroom refrigerator. When it gets neglected, there’s always a smell that happens. There’s stuff that gets left in there. There’s a science project that starts growing. So, what we recommend is weekly refrigerator cleanings, depending on the size of your office or how many people are using it. But weekly or monthly is usually good.

    Now, the problem is you don’t want to throw away something that isn’t supposed to get thrown away. And you don’t want to forget something that needs to be thrown away. So, our tip on this is: Every Friday, or whatever day you choose, ask everyone in your office to put anything that they want to keep into a designated bin. And then when janitorial staff gets there, they take the bin out. And they can clean the entire refrigerator out and sanitize it, throw away the science projects, and then replace the bin. And that way, no one’s special leftovers or grandma’s Tupperware, or whatever that was important, doesn’t get thrown away accidentally.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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No More Dirt, Inc. WEBSITE AND EXTERNAL FEED
  • No More Dirt, Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON No More Dirt, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 194 VERIFIED CUSTOMERS i
No More Dirt, Inc. : Average 8.5 out of 10 based on 194 unique customer surveys of customer satisfaction.

E. T

VERIFIED No More Dirt, Inc. CUSTOMER

1 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. They're reliable, prompt, and thorough.

They've always been pretty good with getting back to me within the same business day.

C. P. S. F.

VERIFIED No More Dirt, Inc. CUSTOMER

2 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. I'm very satisfied with the work they have done. As far as I'm concerned, they're an eleven out of ten.

The quality of their work and their excellent customer service go hand in hand. They're helpful and always answer my questions.

E. A.

VERIFIED No More Dirt, Inc. CUSTOMER

3 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them before, and I would recommend them again.

I think they have good customer service. They're personable, responsive, and conscientious.

I.L.R.C.

VERIFIED No More Dirt, Inc. CUSTOMER

4 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are good. We have been using them for a while now, they have been great.

They are very reliable.

W.P.L.C.

VERIFIED No More Dirt, Inc. CUSTOMER

5 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have always done a really good job at the church.

They are always here and do a good job consistently.

S.R.B.C.

VERIFIED No More Dirt, Inc. CUSTOMER

6 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think the work they do is good, they are reliable, and listen to the kitchen leads.

They are reliable, they show up.

T.S.D.

VERIFIED No More Dirt, Inc. CUSTOMER

7 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a great job, never have had an issue with them.

They are here on time, they do what they are supposed to do.

D.T.K.

VERIFIED No More Dirt, Inc. CUSTOMER

8 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

The same person every time and they are very helpful.

They are good for cleaning, never miss any days, Michael the sales person is good. They have good communication and keep in contact with me. I actually have someone else bidding on the service who is cheaper, so I have been working with him a lot.

H.H.P.

VERIFIED No More Dirt, Inc. CUSTOMER

9 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very nice, reliable, and don't have issues with special requests. I like that they use eco-friendly cleaners that still sanitize.

We are a pre-school, so we need it to be kept very clean, not just to the eye, but for sanitation reasons as well.

S.S.S.

VERIFIED No More Dirt, Inc. CUSTOMER

10 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

From what I know as a front office admin, they are fine. I have not heard anything bad, only good, or nothing at all which is also good. Yes, I would recommend them.

They are reliable, they have never missed a day or rescheduled even.

M.B.

VERIFIED No More Dirt, Inc. CUSTOMER

11 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job, the office is always in great shape.

They keep our office clean, they are friendly, and don't disrupt.

H.C.

VERIFIED No More Dirt, Inc. CUSTOMER

12 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are always on time, they clean everything really well.

They have never missed a night since I have been here with the company.

T.P.

VERIFIED No More Dirt, Inc. CUSTOMER

13 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very helpful and they are always available.

They are always available to assist with any type of maintenance related issue.

D.P.

VERIFIED No More Dirt, Inc. CUSTOMER

14 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

We have been using them for as long as I can remember, they have always been reliable, professional, and they do a great job.

I think the fact they are always able to meet our needs, is a good thing.

B.R.

VERIFIED No More Dirt, Inc. CUSTOMER

15 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have a great crew, very reliable, the account manager we have is just great. It has been great working with them over the years.

They are reliable, the account manager for us is very personable.

B. T.

VERIFIED No More Dirt, Inc. CUSTOMER

16 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very receptive.

We don't have to clean anything.

J. L. A. B. S.

VERIFIED No More Dirt, Inc. CUSTOMER

17 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

Professional and detail-oriented

Jonny is flexible in terms of scheduling, and always extremely professional to deal with.

P. G. S. F.

VERIFIED No More Dirt, Inc. CUSTOMER

18 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always do a fantastic job and never any less. We've been using them for 6 years, and we're always happy with their performance.

That we've never had any problems with the work they do

R. J. M. P.

VERIFIED No More Dirt, Inc. CUSTOMER

19 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a great job.

I really like Victor, the gentleman who comes out to do the cleaning. He's the most thorough person I've ever met.

T. B. C. O. A.

VERIFIED No More Dirt, Inc. CUSTOMER

20 of 194

Quality 10
10 10
Loyalty Yes
CRITIQUE

I tell people that they're very reliable, reputable, and if there's an issue, Cori is on-site within minutes. She has a positive attitude and she's top-notch.

I don't have to do their job for them. I don't have to think or worry about it. Cori is wonderful.

Read All 194 Survey Responses at Ratings View