Diamond Certified Company Report

National Blinds & Flooring Inc.

Diamond Certified Company Report

National Blinds & Flooring Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Ashley W.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are really reliable, fast, and they're a really good company.

They were reliable. I thought they were pretty good.

Peter A.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job.

They came back to fix the problem immediately. They provided a really good service.

Julie L.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very professional and knowledgeable, high quality with a mid-range price.

I loved the customer service. I loved the franchise owner who came to the house and did the estimate and consultation. We've been really happy.

Read All 150 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Israel Yachdav, Owner

National Blinds & Flooring Inc. supplies, installs, and refinishes hardwood and engineered wood flooring for residential and commercial clients throughout the Greater Bay Area. The company sells everything from hardwood flooring to carpeting at three showrooms in San Mateo, San Francisco and Novato, and it specializes in leading brands like DuChateau, Sheoga, Monarch Plank, Indusparquet, Somerset, and Shaw.

Owner Israel Yachdav says National Blinds & Flooring’s ability to achieve high levels of customer satisfaction is a direct result of its clientoriented business approach. “When we consult with potential customers, we don’t simply try to sell them something. Rather, we take the time to determine their specific needs, educate them about their options and help them find products that work best for their situations.”

National Blinds & Flooring is also a full-service, Hunter Douglas Certified window covering dealer. The company specializes in motorized blinds, custom draperies and Roman shades, and it offers professional measuring, home automation, and custom drapery design services for the convenience of its customers.

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON National Blinds & Flooring Inc.

COMPANY CONTACT
Locations

San Francisco
Mission District
Sunset District
Bernal Heights
Russian Hill
Western Addition
the Castro
Tenderloin

Get Directions
SERVICES PERFORMED

Hardwood Flooring & Carpeting
Window Coverings
Motorization & Home Automation
Blind Cleaning & Repair
Custom Draperies & Solar Shades

BRANDS Supported
  • Shaw

  • Armstrong

  • Daltile

  • Tuftex

  • Wicanders

  • Beaulieu of America

  • DuChateau

  • Somfy

  • Tylex

DIAMOND CERTIFIED RESEARCHED ARTICLES ON National Blinds & Flooring Inc.

Company Profile

National Blinds & Flooring Inc. supplies, installs, and refinishes hardwood and engineered wood flooring for residential and commercial clients throughout the Greater Bay Area. The company sells everything from hardwood flooring to carpeting at three showrooms in San Mateo, San Francisco and Novato, and it specializes in leading brands like DuChateau, Sheoga, Monarch Plank, Indusparquet, Somerset, and Shaw.

Owner Israel Yachdav says National Blinds & Flooring’s ability to achieve high levels of customer satisfaction is a direct result of its clientoriented business approach. “When we consult with potential customers, we don’t simply try to sell them something. Rather, we take the time to determine their specific needs, educate them about their options and help them find products that work best for their situations.”

National Blinds & Flooring is also a full-service, Hunter Douglas Certified window covering dealer. The company specializes in motorized blinds, custom draperies and Roman shades, and it offers professional measuring, home automation, and custom drapery design services for the convenience of its customers.

Read moreRead Less
Company Philosophy

“Our top priority is to make our customers happy and foster long-term relationships with them. By providing high-quality flooring and window covering products and excellent service, we’re able to do just that.”

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for window covering companies that have earned the prestigious Diamond Certified award. For National Blind Cleaning Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on meeting the specific needs of each client and educate them about all their window covering options so they can make informed decisions. “We never do a consultation just to make a sale,” says owner Israel Yachdav. “Instead, we determine the client’s specific needs and show them different treatments until we find the best one.”

National Blind Cleaning has been installing, servicing and repairing window covering products for residential clients throughout the Greater Bay Area since 1997. The company sells everything from draperies and shutters to Roman shades and honeycomb blinds at three showrooms in San Francisco, San Mateo and Novato, and it also offers professional measuring, custom drapery design and home automation services.

Unlike window covering companies that simply discard their customers’ old window treatments, National Blind Cleaning takes a more environmentally-friendly approach by repairing broken window shades and using ultrasonic cleaning technology to renew the look of older shades. “By cleaning and repairing old window treatments instead of throwing them away, we can save our customers money and stop their window treatments from ending up at the dump,” says Mr. Yachdav. “It’s a Greener way of doing things, and it works for everyone.”

Another distinguishing feature of National Blind Cleaning is its status as a Hunter Douglas Centurion Dealer, which means its customers are able to purchase new Hunter Douglas products up to six months before they’re available at other window treatment showrooms. “It also means we offer a ‘Right Choice’ guarantee to every customer–if they’re unsatisfied with a product for any reason after 20 days, we’ll exchange it at almost no cost,” adds Mr. Yachdav. “This program ensures our customers never get stuck with window coverings they don’t like.”

Read moreRead Less
Industry Info

If you need to have your window treatments professionally cleaned, consider hiring a company that uses ultrasonic technology. Blinds and window treatments that are inside homes and office buildings can become saturated with dust as the years go by, which can make them appear old or shabby. Simple dusting doesn’t always yield the best results, and the expensive nature of blinds and draperies means replacement isn’t always the most cost-effective option. Instead, many homeowners and business owners opt to have their window treatments professionally cleaned. However, many traditional blind cleaning methods utilize chemicals to flush out dust, dirt and debris, which often leave behind residue that can be unhealthy and irritating to family members and pets. Also, cleaning methods that are performed while drapes are still hanging may leave streaks and miss some dirty areas altogether.

According to Israel Yachdav, owner of National Blind Cleaning Inc., residents of the Bay Area have the option of choosing an alternative to traditional drapery cleaning in the form of ultrasonic cleaning. “Ultrasonic blind cleaning uses soap and pure water rather than chemical cleaning agents, so it’s a better option for many people,” he says. “The entire shade is immersed in a water bath, and the ultrasonic reactor creates billions of tiny bubbles that pull dirt from the fabric without damaging it.”

Customers of companies that use ultrasonic blind cleaning also benefit from a faster turnaround time than other methods. “Most window shades only need to be immersed in the water for 15 to 30 seconds,” says Mr. Yachdav. “After a shade is cleaned, it’s rinsed in a tank of soft water so no watermarks are left behind. The last step is to hang all the shades to dry and inspect them one final time to look for any staining or problem areas.”

Read moreRead Less
Frequently Asked Questions

Q: How do I go about choosing new window shades?

A: First, think about why you want window shades to begin with—is it for privacy, sun control, light control or a combination of all three? Once we determine your reasons for buying new window shades, we can help you find exactly what you need.

Q: What if I’m unhappy with the blinds I choose?

A: We’re very careful about making sure our customers get the right window treatments to meet their needs, but if you don’t like your new blinds, we’ll exchange them for another product for a very minimal fee.

Q: I bought new window treatments from another store and they don’t fit my window. Can you help?

A: Yes. We can repair and trim all types of window treatments, so if you buy one that’s too big for your window, we can narrow it so it fits.

Q: How much do you charge to clean blinds?

A: It depends on a lot of factors, including the width, height, type and style of your blinds. If you call us beforehand and tell us all that information, we can give you a precise estimate.

Q: Will you remove and re-hang my blinds when you clean them?

A: Yes. There’s a small charge for that service, but we waive it for large jobs.

Q: Can you create custom window coverings for unusually shaped windows?

A: Yes, we’ve made custom window coverings for all types of specialty windows, including those that are arched, round and trapezoidal.

Read moreRead Less

SELECTED PHOTOS FROM National Blinds & Flooring Inc.

View Comments
Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Amanda Lafferty

Expert CONTRIBUTOR PROFILE

Amanda Lafferty: Born to Design

By James Florence, Diamond Certified Program Reporter

SAN FRANCISCO — For Amanda Lafferty, a career in interior design was a natural progression of her inherited flair for home decorating. “I’ve always been interested in creating beautiful spaces,” she says. “I think I got it from my mom, who is really design-oriented. I would see her rearranging and redecorating our house from an early age, so I guess I caught the bug.”

After she graduated high school, Amanda followed her passion for home décor in college, earning her B.S. in interior design at San Francisco State University. It was during this time that she made a connection which quickly led to an occupational opportunity. “I contacted National Blinds looking for information for a school project,” she remembers. “I came in and spoke with Israel, the owner, and we just clicked. As it happened, he was looking to hire someone in his showroom. In the end, I not only got a good grade on my project, I got a job, too!”

Today, as a design associate at National Blinds & Flooring Inc., Amanda says her favorite part of her job is improving the beauty and functionality of her customers’ homes. “Before working here, I never realized that window coverings could make such a big difference in the aesthetics of a space. Now that I understand it, I enjoy passing on that knowledge to our customers. It’s a very rewarding job.”

A resident of San Mateo, Amanda expresses her appreciation for the diversity of Bay Area life. “There’s no shortage of events and activities here, which makes it a really fun place to live,” she says. “I also think it’s neat living in an area that’s world-renowned for iconic features like the Golden Gate Bridge—it makes me feel pretty fortunate to have grown up around here.”

Outside of work, Amanda engages in a variety of activities, from walking her dog, Oliver, to keeping up with the latest design and fashion trends. “I enjoy staying up-to-date with the design industry, so I spend a lot of time reading blogs and magazines,” she says. “I also like taking advantage of everything the Bay Area has to offer, from exploring around San Francisco to going wine tasting in the Napa Valley.”

In her life and career, Amanda espouses the importance of pursuing passions. “I think it’s important to love what you do,” she explains. “Personally, I’ve always known that I wanted to do something in the interior design field, so I’m thrilled to be doing what I’m doing. When you’re passionate about your career, it’s hard not to enjoy it—plus, I think you’re more likely to be successful.”

Ask Me Anything!

Q: Reality TV or documentaries?
A: I enjoy both, so it depends on my mood.

Q: What’s your favorite season?
A: Fall—I like the nice weather and leaves changing color.

Q: Do you collect anything?
A: Clothes.

Q: What’s one website you visit on a daily basis?
A: Pinterest.

Q: Who makes you laugh?
A: John Mulaney and Aziz Ansari.

Read moreRead less
Expert articles
  • Considerations for Choosing Draperies

    SAN FRANCISCO — One of the best ways to enhance the aesthetics of your home is with custom draperies. However, in order to make the right selection, you’ll need to consider a lot more than just the color of the fabric.

    One thing to consider when choosing custom draperies is functionality. While most people think of draperies as aesthetic embellishments, they also serve a functional role by providing privacy and better light control. That’s why it’s important to make sure the style of draperies you choose fulfills your particular needs. If you’re going purely for aesthetics, a linen or sheer fabric will do, but some people prefer materials like velvet or wool, which offer better light-filtering qualities. Keep in mind, however, that a thicker fabric will have a heavier stack, so it could encroach on your window view.

    Another aspect to take into consideration is how you’re going to line your fabric. Many homeowners choose a standard lining, but specialty linings are also available, including blackout lining (named because of the darkening effect it gives to a room) and interlining, which is designed to dampen sound in a room and insulate against exterior heat and cold.

    Overall, by taking both aesthetic and functional aspects into account, you’ll be able to choose a drapery design that works best for your home.

    Read moreRead less
Expert video tip
  • Video: Considerations for Choosing Draperies

    Complete Video Transcription:

    SAN FRANCISCO — Host, Sarah Rutan: When picking out new window draperies, you’ll want to consider more than just their color. Today we’re in San Francisco with Diamond Certified Expert Contributor Amanda Lafferty of National Blinds & Flooring Inc. to learn more.

    Diamond Certified Expert Contributor, Amanda Lafferty: When having custom made drapery done, there’s more to consider than just the color of the fabric. You have to consider what you want the outcome to be. Whether it is for privacy reasons, for light control, whether it’s just decorative – there’s more to consider than just the color.

    Like, when choosing a sheer fabric you can add a liner. If you’re going to have a sheer fabric, it’s more decorative in that case. If you were going to pick a thicker fabric like this, you can add a liner, and you’re getting that light control aspect as well as the impact of a really colorful and beautiful fabric.

    So, a thicker fabric like a velvet or a wool, you have to consider the space you have in front of your window. A thicker fabric is going to have a heavier stack, so it could encroach on your view of the window. So, that’s something you have to consider as opposed to a lighter weight fabric, like a sheer fabric or a linen.

    So, another thing to take into consideration is how you are going to line your fabric. You can do interlining and you can do blackout lining. Interlining helps with how the fabric hangs, and it creates a sound dampening effect in the room. You can also do a blackout lining which is going to create that room darkening effect. You also have the choice just to do a standard lining which is going to create that light filtering effect.

    Once you’ve taken all of those considerations into account, you’ll have a much more successful drapery project and a beautiful end product.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
National Blinds & Flooring Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON National Blinds & Flooring Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i
National Blinds & Flooring Inc. : Average 9.1 out of 10 based on 150 unique customer surveys of customer satisfaction.

Ashley W.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are really reliable, fast, and they're a really good company.

They were reliable. I thought they were pretty good.

Julie L.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very professional and knowledgeable, high quality with a mid-range price.

I loved the customer service. I loved the franchise owner who came to the house and did the estimate and consultation. We've been really happy.

Maricel S.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have a wide selection of products.

They're personal compared to the other companies we met with. They physically came up to us and asked us how they could help us.

Peter A.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

4 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job.

They came back to fix the problem immediately. They provided a really good service.

May H.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

5 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. They are a local small business, and they are very helpful.

They were very helpful.

David L.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

6 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

We had no issues with them. It was a simple job. Their prices were competitive as well.

We liked the quality of the product and the installation.

Joe S.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

7 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were fine.

I liked their services. They were very helpful when picking out which blinds to use.

Josephine M.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

8 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

When I visited their shop, the owner was really honest. I felt comfortable with him.

I liked their selection.

Gloria P.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

9 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I suppose I'd tell them that they provide excellent quality shutters.

I believe they were on time, professional, and helpful. I didn't know how to work them at first, and they were very patient with me. They explained everything correctly, and I'm very satisfied with their work.

Barbara B.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

10 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked them a lot.

We've used them a few times over the years and have been happy with their services every time. I liked their products, and I keep going back to use them.

Les S.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

11 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're a very good source.

They're friendly, and they came out to our home right away. I think they're great.

Louise R.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

12 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they do quality work. They are a little pricey, but I think you get a great end product. I've used them three times, and every time, they provide a good service. The third time there was slight problem, but they came back and fixed it with no questions asked.

I liked the quality of the product.

Steve F.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

13 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were excellent.

I liked their selection of products.

Sean O.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

14 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. I have nothing but positive things to say about them.

They did an excellent job. I'm so pleased with the finished product they installed.

George M.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

15 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very patient, and they do a good job.

They work with you.

James N.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

16 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, thorough, and they were on time.

They were very professional.

Heather S.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

17 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job installing our blinds.

I love the way they look. They really tie the room together. Israel came out to inspect the project, and I appreciated that attention to detail. They did a great job.

Charmen W.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

18 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they provide good quality products, great service, and they are very reliable

I've used them several times and I keep going back to them because they're very easy to work with.

Elena G.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

19 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they were very timely, receptive to my input, and they did a good job.

I liked the quality of the work they did when they repaired my blinds. I was pretty happy with them.

Gloria C.

VERIFIED National Blinds & Flooring Inc. CUSTOMER

20 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I am particularly fond of the salesperson I dealt with, David Quan. He gives excellent customer service, specifically, he's very thorough and very easy to work with.

The product, the Hunter Douglas blinds are very nice and suit my taste. In particular, I would say that I enjoyed working with David Quan, who is extremely thorough in explaining what to expect, and provides excellent service.

Read All 150 Survey Responses at Ratings View