Diamond Certified Company Report

Modern Paving, Inc – Peninsula

Diamond Certified Company Report

Modern Paving, Inc – Peninsula

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 37 VERIFIED CUSTOMERS i

Thomas S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

1 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good craftsmanship and integrity. They're caring, and they follow up.

The salesman there was absolutely no pressure, and it was absolute quality. I've already referred two people to them.

Yan Z.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

2 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the best there is, and the quality is great.

I liked the design and the service. They always listened to any requests for changes and made sure that I was satisfied.

Jill S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

3 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did my driveway. I thought the quality was good. The men who did the design were very good. It was very artistic. They were very skilled.

The finished product has stood up very well. It looks great. My neighbors have commented on the work.

Read All 37 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Steve Molof, Vice President of Sales

Modern Paving, Inc. - Peninsula is a full-service outdoor living contractor that serves residential and commercial clients in San Mateo County. The company’s primary focus is designing and building outdoor living spaces that feature interlocking paving stones, artificial turf, retaining walls, low voltage lighting, and much more. Whether it’s a driveway, walkway, patio, pool deck, or an old lawn or garden in need of attention, Modern Paving utilizes its 25 years of experience to help its customers achieve successful projects.

Vice President of Sales Steve Molof says Modern Paving’s clients appreciate its hands-on approach and customer-oriented attitude. “Our customers love the fact that we’re so personally involved in their projects. Many are surprised to find that the process is much more enjoyable than they expected. Our clients know they’re working with a partner who’s fully invested in achieving their goals, and that’s a breath of fresh air.”

Modern Paving’s experienced staff members utilize their product knowledge to help customers make the right choices for their specific situations. “By combining top-of-the-line products and exceptional workmanship with a personal touch, we’re able to create products that our clients will be able to enjoy for many years,” says Mr. Molof.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Modern Paving, Inc – Peninsula

COMPANY CONTACT
Service AREA

San Mateo County
Santa Clara County
Millbrae
Burlingame
Hillsborough
Foster City
Belmont
San Carlos
Redwood City
Atherton

SERVICES PERFORMED

Synthetic Turf Installation
Interlocking Pavers
Concrete-Related Services
Low-Voltage Outdoor Lighting
Pool Decks & Patios
Driveways & Walkways
Irrigation & Drainage

BRANDS Supported
  • Belgard

  • CalStone

  • Basalite

  • Allan Block

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Modern Paving, Inc – Peninsula

Company Profile

Modern Paving, Inc. - Peninsula is a full-service outdoor living contractor that serves residential and commercial clients in San Mateo County. The company’s primary focus is designing and building outdoor living spaces that feature interlocking paving stones, artificial turf, retaining walls, low voltage lighting, and much more. Whether it’s a driveway, walkway, patio, pool deck, or an old lawn or garden in need of attention, Modern Paving utilizes its 25 years of experience to help its customers achieve successful projects.

Vice President of Sales Steve Molof says Modern Paving’s clients appreciate its hands-on approach and customer-oriented attitude. “Our customers love the fact that we’re so personally involved in their projects. Many are surprised to find that the process is much more enjoyable than they expected. Our clients know they’re working with a partner who’s fully invested in achieving their goals, and that’s a breath of fresh air.”

Modern Paving’s experienced staff members utilize their product knowledge to help customers make the right choices for their specific situations. “By combining top-of-the-line products and exceptional workmanship with a personal touch, we’re able to create products that our clients will be able to enjoy for many years,” says Mr. Molof.

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Company Philosophy

"We believe in providing unrivaled quality on every project, regardless of its size, so we're always extremely meticulous about our workmanship and focus on keeping our promises to our clients. Whether working for a contractor, architect or homeowner, we're here to help in every way."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscaping contractors that have earned the prestigious Diamond Certified award. For Modern Paving, Inc. – Peninsula, the key to achieving and maintaining high levels of customer satisfaction is simple: take an honest, straightforward approach to every job. “For us, honesty means providing high-quality work, sticking to budgets and consulting with our clients about the details of their projects,” explains Vice President of Sales Steve Molof. “They really appreciate this type of approach because they know we’re fully invested in helping them achieve their goals.”

Modern Paving, Inc. – Peninsula has been providing landscaping and hardscaping services for residential and commercial clients in San Mateo and Santa Clara Counties since 1991. The company primarily focuses on designing and building outdoor living spaces (with an emphasis on interlocking paving stones and landscaping), but its in-house capabilities also extend to irrigation and drainage, low-voltage outdoor lighting and synthetic turf installations, and more.

Unlike less experienced landscape contractors that emphasize the bottom line over the needs of their clients, Modern Paving, Inc. – Peninsula’s primary concern is ensuring the value and beauty of its customers’ properties. “Everyone who works here has a passion for quality work that starts with our management and trickles down to our field employees,” says Mr. Molof. “That means using higher quality materials, better installation techniques, and hands-on construction methods that meet and exceed our customers’ expectations.”

Rather than simply holding one license and using subcontractors to handle other phases of its clients’ projects, Modern Paving, Inc. – Peninsula holds several licenses that allow it to perform a multitude of work under one roof. “We’re licensed landscape contractors, concrete contractors, paving stone installers and pool refinishers,” explains Mr. Molof. “That’s a rare thing in this industry. It’s hard to find a contractor that doesn’t subcontract most of its work, but we have licensed employees who can address any needs or requests our clients have.”

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Industry Info

If you’re taking on a driveway or walkway project, consider the benefits of concrete pavers. Concrete has long been the go-to for driveways, sidewalks, patios, walkways and pool decks. But concrete paving stones, also known as interlocking pavers, have been gaining popularity in recent years. According to Steve Molof, vice president of sales at Modern Paving, Inc. in San Mateo, paving stones have many benefits that concrete can’t offer. “With paving stones, you get added flexibility and longevity,” he says. “For example, if your car drips oil on your driveway or you break or crack a paver, you can just replace one or two sections instead of the entire area.”

Having interlocking pavers installed instead of concrete is also beneficial if you need to access utilities underneath your driveway, such as plumbing, electrical, sewer or irrigation pipes. “You can easily lift and reset a few paving stones without damaging the driveway,” says Mr. Molof.

Paving stones can also allow homeowners to budget for extensive projects that they might not otherwise be able to afford. While concrete work must be done all at once in order to keep the color uniform, interlocking pavers are more flexible. “With pavers, you can complete jobs in phases,” confirms Mr. Molof. “You can do your patio, driveway and side yard sections at different times, and when the job is over, it will look exactly as if it was done as a single project because the paving stones and colors match.”

Curb appeal is important to most homeowners, especially those interested in upgrading the first impression of their home and improving its resale value. In fact, Mr. Molof says resale value is much higher for homes that feature pavers as opposed to concrete. “Pavers add a visual aesthetic that can’t be easily replicated with concrete, which makes them a smart choice for homeowners who want to get the most value for their dollar.”

Most pavers are nearly maintenance-free, and Mr. Molof says a simple sealing will make stains less likely to take hold. “After that, the best way to keep pavers clean is to simply hose them down once or twice a month. That will help keep dirt and grime from building up over time and prevent organic growth from taking root in the joints.”

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Frequently Asked Questions

Q: How long will it take to complete my project?

A: Completion times are different for every job, but in general, we can complete most projects in one or two weeks.

Q: Will you stop working on my project to start another job?

A: No. Our crews only get one project assignment at a time, and they work every day until it’s finished. This allows us to complete every project in the most appropriate manner without rushing. Our clients like that we start their projects and see them through to completion before starting another job. Once we start, we don’t stop until the homeowner is happy.

Q: Do you offer any warranties?

A: Yes, we offer a comprehensive 25-year warranty. It’s important to know that a warranty is only as good as the company that’s backing it. We’ve been doing this work for more than 20 years, so our customers can trust that we’ll be here if they ever need to make a warranty claim.

Q: Have you done any paving work in my neighborhood?

A: We’ve completed thousands of paving jobs over the years, and our work can be seen in just about every town and neighborhood in the Bay Area.

Q: How do pavers compare to concrete?

A: In general, paving stones have more flexibility and durability than concrete. If you break or crack a paver, you can just replace the affected area. If you need to access utilities under your driveway, you can easily lift and reset a few paving stones without damaging the whole area. Also, with paving stones, we can complete patio, driveway and connecting side yard projects in phases. When it’s finished, it’ll look like it was done in a single job because we can match the paving stones and colors. You can’t do that with concrete. Paving stones also have an aesthetic element that many people like, and they can add more curb appeal to your house because their resale value is much higher than concrete.

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SELECTED PHOTOS FROM Modern Paving, Inc – Peninsula

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Steve Molof

Expert CONTRIBUTOR PROFILE

Steve Molof: Paving a New Pathway

By James Florence, Senior Writer

SAN MATEO — At a seminal point in his sales career, Steve Molof decided to leave the upscale corporate environment he’d grown accustomed to and pave a new professional pathway. “I used to work for a big-time market research company in San Francisco’s financial district—very much your typical corporate desk job,” he remembers. “My roommate at the time was a sales manager for a large Bay Area paving company, and he was always trying to get me to come work with him. I saw the opportunity with how the industry was growing, and I was also attracted by the prospect of getting out of the office setting and into the real world, where I could interact with regular people. Finally, after a couple of years of my roommate’s persistence, I interviewed with his company and was hired.”
Steve excelled in his new position and soon became one of the company’s top salespeople. However, as time went on, he felt a growing sense that a bigger opportunity awaited. “I was enjoying my new job, but I wished it was less profit-driven and more about serving the customers,” he explains. “Over time, I thought more and more about what a more customer-centered business might look like.” Eventually, Steve devised a plan to make his vision a reality. “My colleague, David Tetrault, and I drove down to L.A. and met with the owner of a business called Modern Paving. The company didn’t have a presence in Northern California, so we pitched our proposal to open a division in the Bay Area. In 2013, we opened our branch office in San Mateo and have been going strong ever since.”
Today, as vice president of sales at Modern Paving, Inc. – Peninsula, Steve says his favorite part of his job is the personal interaction. “For us, it’s not just about making a sale and providing a product in return—it’s about establishing relationships. We partner with each customer and work closely with them throughout the entire process, so it’s a real collaborative effort.”

A resident of San Mateo (where he lives with his wife, Jessica, and their son, Liam), Steve explains how the Bay Area’s vibrant and diverse character translates to a more enjoyable career. “We have a lot of opportunities for creativity because we work with so many different types of people. There’s nothing cookie-cutter about working with concrete pavers—every installation is unique and you’re only limited by your imagination, so when you have a really diverse clientele who all have unique and creative ideas, it makes the job a lot of fun.”
Outside of work, Steve spends the bulk of his time hanging out with his family. “Jessica and I just had our first child last year, so life has changed a lot since then—it’s been a lot of diapers and formula,” he laughs. “We spend most of our downtime hanging out with our son at home or at the park.” Steve also enjoys following his favorite sports team, the Oakland A’s, as well as reading about World War II. “I’m sort of an amateur World War II historian. I probably read five or six books about it each month. There’s just so much history there and it never ceases to fascinate me.”
In his life and career, Steve espouses the virtues of putting forth your best effort. “Growing up, I was responsible for mowing the lawn, and I took a lot of pride in it—I used to try to make it look just like the Oakland Coliseum. Ever since then, I take ownership of everything I do and always try to do my very best. Whether I’m washing the dishes or putting in a beautiful outdoor living space, I want it to be something I can stand behind and take pride in.”
When asked the first thing he’d do if he were to retire tomorrow, Steve says he would get involved in a new professional venture. “If I retired and had some money, I’d invest in an emerging market type of business that benefits the environment, like renewable energy. Since I wouldn’t need money, I’d donate the profits to charity, so that would be a real win-win.”
Ask Me Anything!
Q: What’s your favorite book?
A: “The Winter Fortress” by Neal Bascomb.

Q: If you could live in the city or the country, which would you choose?
A: The country.

Q: What’s your favorite local restaurant?
A: Sole Ristorante Italiano in San Mateo.

Q: What was your favorite toy as a child?
A: My baseball, mitt and bat.

Q: What’s your favorite thing to eat for dessert?
A: Chocolate chip cookies and milk.

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Expert articles
  • Identifying Water-Related Issues Before You Build

    SAN MATEO — If you’re planning to install a new driveway, patio or similar hardscape feature, take the time to look for potential water-related issues. Water can be very effective at breaking down what you’ve built, so it’s important to assess your property and deal with any problem areas before construction begins.

    There are two aspects to consider when assessing your property for water-related issues. The first is groundwater, which is water beneath the surface. When a groundwater issue goes undetected, it can cause substantial damage to an installation’s foundation. In most cases, installing a French drain can prevent such issues from occurring, as they’re designed to corral ground water and divert it toward a predetermined point.

    The second aspect to consider is surface water, or more specifically, what will happen when it rains on your new installation. It’s important for rainwater to be able to run off to an area where it won’t cause any surface or foundation damage. Typically, one or more well-placed surface drains will be sufficient to solve any surface water issues on your property.

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Expert video tip
  • Video: The Importance of Examining Water Flow

    Complete Video Transcription:

    SAN MATEO — Host, Sarah Rutan: Before undertaking an outdoor project, it’s important to identify water flow to ensure it doesn’t damage your project. Today we’re in San Mateo with Diamond Certified Expert Contributor Steven Molof of Modern Paving to learn more.

    Diamond Certified Expert Contributor, Steve Molof: So, when you take on any outdoor project, whether that’s a driveway, a walkway, a pool deck, or some softscape elements like a brand new lawn or some trees, it’s important to take a look at what the water on your property is doing. There’s two things you look at, and it’s important for any contractor you choose to make sure they consider this before you start.

    That’s ground water, what’s happening beneath the surface. It’s important that we address that so that way it doesn’t end up damaging the foundation of your home or damaging the foundation of whatever you’re building, whether that’s a patio, a driveway, a pool deck, we don’t want that to unravel down the road. And water can be very effective at unraveling what you’ve built.

    The other thing is surface water. What happens when it rains, when the gutters, downspout down onto whatever you’ve built? How do we address that? So, you want to make sure that you send that to a place that’s not going to damage the surface of what you’ve built and compromise the foundation of your soil in any regard, whether that’s the driveway or if it’s a beautiful new planter. Make sure water is addressed so we don’t compromise any of the money you just spent on the beautiful new project.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

     

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Modern Paving, Inc – Peninsula WEBSITE AND EXTERNAL FEED
  • Modern Paving, Inc – Peninsula SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.modernpaving.com
Diamond Certified RATINGS ON Modern Paving, Inc – Peninsula
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 37 VERIFIED CUSTOMERS i
Modern Paving, Inc – Peninsula : Average 8.8 out of 10 based on 37 unique customer surveys of customer satisfaction.

Thomas S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

1 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good craftsmanship and integrity. They're caring, and they follow up.

The salesman there was absolutely no pressure, and it was absolute quality. I've already referred two people to them.

Yan Z.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

2 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the best there is, and the quality is great.

I liked the design and the service. They always listened to any requests for changes and made sure that I was satisfied.

Jill S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

3 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did my driveway. I thought the quality was good. The men who did the design were very good. It was very artistic. They were very skilled.

The finished product has stood up very well. It looks great. My neighbors have commented on the work.

Diana M.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

4 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

Our designer, Troy, was absolutely fantastic. I had other bids from other companies, and even though his bid was considerably more expensive, it was well worth it. His confidence and design work made the whole experience wonderful.

Everything, from start to finish, it was wonderful.

Wesley D.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

5 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

Fabulous work at an incredible price

The whole process was pretty easy. They did what they said they would do, and they stuck with their timelines. We had a couple of glitches, but they fixed them.

Jeff B.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

6 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't think I could say exactly, but maybe just to use them.

The two guys were nice and took their time. They were very hard workers.

Kathy K.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

7 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have no comment for that.

They have good workmanship.

Tom S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

8 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good, professional customer service.

I like their personalized service and my satisfaction with the result. They're right on with everything.

Wanda A.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

9 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

It can drastically change the look of your yard.

The look

Bob P.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

10 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were easy to get along with, and they were good guys.

The guys doing the work were good.

George K.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

11 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job. They're quick and efficient.

They did the job right.

Jim C.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

12 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job.

They did a good job.

Kelly A.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

13 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were friendly, fast, and I didn't have any issues with them. They got the job done in the amount of time they said they would complete it.

The guys were very friendly. They gave us time to choose samples, and when the guy came over, he was very thorough. We felt comfortable.

Maryann S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

14 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do good quality work.

They made a mistake, but fixed it the second time. There were no hassles, and that's unusual. They did a good job.

Mike C.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

15 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very good workers, and we had no problem leaving them here when we weren't here. They were neat and clean, and they made sure they didn't leave a mess. They were just great.

They were easy to work with. Bill was very professional and helpful. They understood what I wanted done. I was quite happy with their work.

Mike C.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

16 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have done two houses for me. Honestly, I like them because they under-promise and over-deliver.

I liked their honesty and integrity. They do a fantastic job.

Peter P.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

17 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job, and the work is perfect.

They are pretty easy to get along with, they are punctual, and they do a lot of good stuff.

Steve S.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

18 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They had very reasonable pricing, and they did everything they said they were going to do in the time they said it would take.

Very good to work with, they were good about asking if there was anything else they could do or if I needed anything else.

Tim H.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

19 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the only company I use. They are the best and have the best workers.

I like the price. I got a quote from another company, and it was for $36,000. Modern Paving offered to do the job for only $30,000. On top of that, their workers were very good, and they brought their own toilet. I recommend them highly to everybody. They are a good company.

Vasken B.

VERIFIED Modern Paving, Inc – Peninsula CUSTOMER

20 of 37

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was very satisfied with their work.

They completed the job on time as scheduled.

Read All 37 Survey Responses at Ratings View