Diamond Certified Company Report

Method Paving, Inc.

Diamond Certified Company Report

Method Paving, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 189 VERIFIED CUSTOMERS i

Annie L.

VERIFIED Method Paving, Inc. CUSTOMER

1 of 189

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were the third paving contractor that I used for the same project and Method Paving was exceptionally good. I would use them again in a heartbeat.

I liked that they really cared about doing a quality job and were knowledgeable about how to do it.

Arlene R.

VERIFIED Method Paving, Inc. CUSTOMER

2 of 189

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to go ahead and use them.

They were prompt, did what they said they would do, and cleaned up after themselves. I was very happy.

Phil T.

VERIFIED Method Paving, Inc. CUSTOMER

3 of 189

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do good work.

I liked the quality of the work.

Read All 189 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Rick Pestana, Owner

Method Paving, Inc. provides Bay Area residential clients with a variety of paving stones and natural stone surfaces for driveways, walkways, patios, pool decks and similar applications. The company takes a full-service approach to paving stone projects by handling both design and installation, which allows its customers to work with a single contractor. It also supplies decorative concrete and can install segmental walls and synthetic lawns.

Owner Rick Pestana has been designing and implementing residential paving projects for more than a decade. He says his background in analyzing the materials used in paving stones’ compositions gives him an added dimension of expertise. “We’re here to guide our customers, share our knowledge and explain what will work best for them.”

Method Paving offers a lifetime guarantee for all its pavers that ensures against cracking or breaking, and it’s a preferred installer for many top paver manufacturers, including Calstone, Basalite and Pacific Interlock. Mr. Pestana invites potential customers to contact the company’s Santa Clara office for a free, detailed estimate.

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Method Paving, Inc.

COMPANY CONTACT
Service AREA

The Bay Area

SERVICES PERFORMED

Interlocking Paving Stones & Natural Stone for Driveways, Walkways, Patios & Pool Decks
Decorative Concrete
Segmental Walls
Synthetic Lawns

BRANDS Supported
  • Belgard

  • CalStone

  • Basalite

  • Abbotsford

  • Claypave

  • Pavestone

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Method Paving, Inc.

Method Paving installs paving stones to enhance the beauty of its clients’ yards.

Company Profile

Method Paving, Inc. provides Bay Area residential clients with a variety of paving stones and natural stone surfaces for driveways, walkways, patios, pool decks and similar applications. The company takes a full-service approach to paving stone projects by handling both design and installation, which allows its customers to work with a single contractor. It also supplies decorative concrete and can install segmental walls and synthetic lawns.

Owner Rick Pestana has been designing and implementing residential paving projects for more than a decade. He says his background in analyzing the materials used in paving stones’ compositions gives him an added dimension of expertise. “We’re here to guide our customers, share our knowledge and explain what will work best for them.”

Method Paving offers a lifetime guarantee for all its pavers that ensures against cracking or breaking, and it’s a preferred installer for many top paver manufacturers, including Calstone, Basalite and Pacific Interlock. Mr. Pestana invites potential customers to contact the company’s Santa Clara office for a free, detailed estimate.

Read moreRead Less
Company Philosophy

"Our goal is to deliver timeless, lasting projects to our customers. They've really responded to our flexibility, perfectionism and willingness to accommodate change. By providing high-quality products, competitive pricing and outstanding service, we hope to exceed our customers' expectations and earn their continued business and referrals."

Read moreRead Less
Comparative Summary

Method Paving Inc. installs paving stones, natural stone surfaces and stamped concrete for residential clients throughout the Bay Area. Its projects include driveways, walkways, patios, pool decks and other applications. The company was founded in 2007, but its owner, Rick Pestana, has been providing paving services to Bay Area homeowners for more than a decade.

When clients call Method Paving, Mr. Pestana comes to their homes with samples, catalogues and pictures of completed projects. “We design every job ourselves,” he says. “We also give customers local addresses of some of our completed jobs so they can look at them.” Mr. Pestana says his company never engages in high-pressure sales tactics. “We try to make it an enjoyable process. We want clients to make decisions because they’re excited about getting the job done, not because we’ve pressured them.”

Method Paving’s installers are all employees, not subcontractors or day laborers. “I truly think we have one of the best paving stone crews in the Bay Area,” says Mr. Pestana. “They treat every house like it was their own.”

Mr. Pestana says Method Paving is proud of every job it completes. “We’re here to guide our customers and share our expertise. We want to implement their visions, but if something’s not going to work, we’ll let them know. If someone already has a great design, we’ll work with it. If not, we’ll improve it until what we both envision is what goes on the ground.”

Read moreRead Less
Industry Info

When selecting a paving contactor, make sure the salesperson you’re talking to will also be part of managing the job. “You’re going to spend many hours with the salesperson,” says Rick Pestana, owner of Method Paving, Inc. in Santa Clara. “If that person never comes back to the job, it’s going to be hard to implement the vision and quality you originally designed.”

Mr. Pestana also advises to ask about a company’s installation crews. Are the crew members employees of the firm, or are they subcontractors or day laborers? Has the crew worked on the projects you’ve seen in the company’s portfolio?

Asking some technical questions about the installation can also be beneficial. Don’t worry about knowing what the correct answers are. If you ask them of several contractors, you’ll quickly learn which ones know their business:

• How much base will you put down? How is it compacted?
• Will you use geotextile fabric below the base rock?
• What type of edge restraints will be used? (Not plastic or aluminum)
• Will you use a wet cutting saw to cut the stone? (If not, the end result won’t look as good.)
• Are you going to use polymeric sand? (Generally, that’s preferred to keep the sand from flowing away.)
• Are the pavers going to be sealed? (Sealing usually prolongs the pavers’ life.)

Read moreRead Less
Frequently Asked Questions

Q: Do you charge for estimates or design work?

A: No. That’s part of our service. We’re confident that if we get a chance to bid on a project, you’ll choose us.

Q: What’s the main reason for differences in price estimates?

A: Often, differences in price are due to a company bidding the least expensive materials. We’ll bid the materials most appropriate to your needs. We’ll use less expensive materials if you want, but only after we explain the pros and cons. We’re dedicated to customer service and want you to be happy with our work for years.

Q: How long will the job take? Will it be noisy?

A: It depends on the scope of the project, but a typical paving stone and concrete installation takes less than a week. Limestone takes longer because the concrete has to set before we layer another material on top, which prevents cracking. Demolition is noisy and the most disruptive part of the job, but it’s usually completed in one or two days.

Q: What happens if you hit a water line?

A: That happens sometimes, and when it does, we’ll fix it. If there’s a waterline two inches below the driveway and we need to go down 10 inches, we have to move the line. It’s part of the job.

Read moreRead Less

SELECTED PHOTOS FROM Method Paving, Inc.

Shares
Method Paving, Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Method Paving, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 189 VERIFIED CUSTOMERS i

Annie L.

VERIFIED Method Paving, Inc. CUSTOMER

1 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They were the third paving contractor that I used for the same project and Method Paving was exceptionally good. I would use them again in a heartbeat.

I liked that they really cared about doing a quality job and were knowledgeable about how to do it.

Arlene R.

VERIFIED Method Paving, Inc. CUSTOMER

2 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

I would say to go ahead and use them.

They were prompt, did what they said they would do, and cleaned up after themselves. I was very happy.

Phil T.

VERIFIED Method Paving, Inc. CUSTOMER

3 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They do good work.

I liked the quality of the work.

Norm U.

VERIFIED Method Paving, Inc. CUSTOMER

4 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

I've used them for 10 years.

I can trust them.

Fei L.

VERIFIED Method Paving, Inc. CUSTOMER

5 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

I think the owner is very professional. The quality of the work is good. They were on time, and they did everything in a timely manner. We are very satisfied.

The owner listened to us and worked with us to figure out the design we wanted. The end product was very good and exactly what we wanted, which is really good.

Margaret N.

VERIFIED Method Paving, Inc. CUSTOMER

6 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They provide a great service, great product, and they are there for the long haul. If you have any questions, they'll resolve them at any point. I have recommended them to others.

They provided great expertise and there was always a point of contact. There was always one person available for questions or suggestions. That was the best piece between them and other companies. They were responsive and good.

Dennis P.

VERIFIED Method Paving, Inc. CUSTOMER

7 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They are very responsive.

They were on time and on budget.

Gary C.

VERIFIED Method Paving, Inc. CUSTOMER

8 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They're very conscientious workers. They are very clean. They cleaned up well after themselves. They were very pleasant to work with.

I think the end product was really exceptional. It was a very good experience. They kept in contact and kept us informed.

Doug N.

VERIFIED Method Paving, Inc. CUSTOMER

9 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They were very knowledgeable, very thorough with very good attention to detail. They were high quality.

They were very knowledgeable, very thorough with very good attention to detail. They were high quality.

Chris P.

VERIFIED Method Paving, Inc. CUSTOMER

10 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They're very easy to work with. They're price sensitive. They are very professional, and they did an excellent job. I loved the salesperson. They had great follow-up.

I like their responsiveness. I liked that if I had a question, they answered it. They were very patient. Their guys did great work. They did an excellent job. I'm very pleased. I would use them again and have recommended them already. They did a wonderful job. I think the salesperson that I dealt with. He was great. I had a follow-up question about sealing my driveway. I had a question about oil spills. He got back to me right away. He really cared and I really enjoyed that.

Celia S.

VERIFIED Method Paving, Inc. CUSTOMER

11 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

I think they're excellent. I would recommend them.

I like the originality of the design, the workmanship, and the quality of the product.

Mark M.

VERIFIED Method Paving, Inc. CUSTOMER

12 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They are highly qualified, trustworthy and reliable. They get the job done on time and on budget.

They are highly qualified, trustworthy and reliable. They get the job done on time and on budget. They were good.

Paul C.

VERIFIED Method Paving, Inc. CUSTOMER

13 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They do good work at a reasonable price.

The customer service was good.

Burt H.

VERIFIED Method Paving, Inc. CUSTOMER

14 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They have great customer service. They know what needs to be done and they get it done.

I like their attention to detail and the customer service.

Dale L.

VERIFIED Method Paving, Inc. CUSTOMER

15 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They were very accommodating. It was a job well done, and it was organized well.

I liked their ability to listen to what we were looking for and helping us interpret our thoughts into actual results.

Jeff T.

VERIFIED Method Paving, Inc. CUSTOMER

16 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They do quality work at a fair price. They're very organized, and they're a pleasure to work with.

They have great attention to detail.

Janice H.

VERIFIED Method Paving, Inc. CUSTOMER

17 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They were timely in completing the work. They were very thorough, and they did a great job. It really upgraded the look of our house. Nathan was exceptionally thorough in explaining everything to us.

We liked their reliability. The personal interaction between Nathan and us was very good. It was pretty pricey, but we paid for good value. We've recommended them to other people. People have come by our house and have really liked the work Method Paving did.

Susan S.

VERIFIED Method Paving, Inc. CUSTOMER

18 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They were great, the color is a little off from matching a current color. Otherwise it is beautiful.

Their friendliness

Bonnie M.

VERIFIED Method Paving, Inc. CUSTOMER

19 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

I think they can do a good job if you work closely with them.

They came up with an original design, which they executed on their own.

Jolene W.

VERIFIED Method Paving, Inc. CUSTOMER

20 of 189

Quality 10
10
Loyalty Yes
CRITIQUE

They were fabulous. I think they were very reasonably priced for the work that they did, used quality materials, and they followed the timeline that we agreed upon very closely.

I think the quality of the work was excellent and I liked that they were willing to be flexible about the design I asked for. They did a great job with it.

Read All 189 Survey Responses at Ratings View

Contact Info