Q: What type of garage door would be good for me?
A: We’ll assist you in your decision by asking questions about what you need, what kind of style you like, what your budget is, and so forth. We’ll look at your answers and come up with something that best serves your specific application.
Q: If I want a garage door installed, what’s the lead time?
A: Depending on the product selected, our average turnaround time for installation can be anywhere from one week to three weeks.
Q: I’m thinking about getting a steel garage door. Does it need to be insulated?
A: The steel doors we carry are insulated with bonded polyurethane, which adds strength enhancement to what’s otherwise pretty thin steel. All steel garage doors today are very thin-gauged, and the manufacturers are the ones who decide what to disclose regarding the gauge. Unfortunately, there’s no third-party verification, which means customers have to trust the steel is as strong as the manufacturer claims it is.
Q: What kind of garage door operator should I have?
A: That depends on the type of door you choose. We’ll discuss every aspect with you and come up with an appropriate recommendation based on your needs and wants.
Q: What kind of warranty do you offer?
A: You’ll have a one-year warranty on parts and labor from the date of installation, as well as extended manufacturers’ warranties. If there’s ever an issue with a manufacturer’s warranty, we’ll work directly on your behalf to ensure you get a fair and equitable resolution.
Q: Are carriage garage doors worth the price?
A: Absolutely. Carriage doors can greatly improve the appearance of a home and dramatically enhance its value. Recently, we were hired by a realtor to install a new carriage door at a home that had been on the market for four months. After the new carriage door was installed, the house sold that same week for more than the asking price. It obviously improved the curb appeal, because it’s the first thing you see on the front of the house.
Q: I have a garage door that needs repairing, but it was originally installed by another company. Can you fix it?
A: Yes. We do repair work on a wide variety of doors and openers, even those that weren’t purchased from us. We have access to many hard-to-get parts, so if a model is still being made—or if the parts are available—we can solve the problem. If not, we can appropriately advise alternate solutions.
Q: Do you offer any incentives or specials?
A: Yes. You can visit our website and find deals you couldn’t get otherwise. We have a “specials” page for doors, garage door openers and service.
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