Diamond Certified Company Report

Larry Porteous Family Dentistry

Diamond Certified Company Report

Larry Porteous Family Dentistry

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 380 VERIFIED CUSTOMERS i

Nicole H.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

1 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were wonderful to me, both him and his wife. They work well together. I am afraid of the dentist, and they were very good with me, very patient.

He is very knowledgeable, and he has been doing this for a long time. He still keeps up on the latest stuff.

Steve P.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

2 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is one of the best dentists that I have ever had.

It is a combination of things, the quality of service as well as the friendliness of both he and his staff.

Christina B.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

3 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have been treating me for 20 years.

Whenever I call, I can secure an appointment within an appropriate amount of time.

Read All 380 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Larry Porteous D.D.S.

Dr. Larry Porteous has been practicing dentistry in the Bay Area for 35 years at three locations in Rodeo, Danville and Vallejo. His practices are dedicated to treating and preventing dental diseases in relaxed, calming atmospheres.

Dr. Porteous graduated from UC Berkeley and then earned his dental degree from Case Western – Reserve Dental School in 1980. He completed a general practice residency at Olive View Medical Center in Van Nuys and received specialized training in oral surgery. Dr. Porteous also obtained additional training in the areas of cosmetic dentistry, root canal therapy and gum surgery. He regularly attends continued education meetings on the advancements in the dental profession.

Larry Porteous Family Dentistry is a true family practice—Dr. Porteous’ wife, Linda, is the dental hygienist, and the office welcomes patients of all ages. For more information, Dr. Porteous invites people to visit www.porteousfamilydentistry.com.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Larry Porteous Family Dentistry

COMPANY CONTACT
Locations

Contra Costa County
Alameda County
Solano County

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SERVICES PERFORMED

General & Cosmetic Dental Procedures
Gum & Oral Surgery
Veneers
Crowns
Bridges
Dentures
Partials
Lumineers
Root Canals
Opalescence Tooth Whitening System (In-Office & At-Home)
Wisdom Teeth Removal

BRANDS Supported
  • Lumineers

  • Opalescence

  • ViziLite

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Larry Porteous Family Dentistry

Larry Porteous Family Dentistry’s staff strives to make patients feel at ease.

Company Profile

Dr. Larry Porteous has been practicing dentistry in the Bay Area for 35 years at three locations in Rodeo, Danville and Vallejo. His practices are dedicated to treating and preventing dental diseases in relaxed, calming atmospheres.

Dr. Porteous graduated from UC Berkeley and then earned his dental degree from Case Western – Reserve Dental School in 1980. He completed a general practice residency at Olive View Medical Center in Van Nuys and received specialized training in oral surgery. Dr. Porteous also obtained additional training in the areas of cosmetic dentistry, root canal therapy and gum surgery. He regularly attends continued education meetings on the advancements in the dental profession.

Larry Porteous Family Dentistry is a true family practice—Dr. Porteous’ wife, Linda, is the dental hygienist, and the office welcomes patients of all ages. For more information, Dr. Porteous invites people to visit www.porteousfamilydentistry.com.

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Company Philosophy

“Our motto is, ‘Let our family be your family dentist.’ We give each person the same respect, concern and care that we would want to receive as patients. We make it our main priority to put our patients at ease and treat them in a friendly, caring environment. We take the time to explain their dental conditions and clearly outline their options for treatment. We encourage our patients to ask questions because we want them to fully understand and be comfortable with any procedures we recommend.”

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Comparative Summary

Larry Porteous Family Dentistry is a family dental practice that “welcomes patients of all ages–from three to 93,” says Linda Porteous, a registered dental hygienist and the wife and partner of owner Larry Porteous, DDS.

Larry Porteous Family Dentistry provides a wide range of services, including general dentistry, preventive and cosmetic services, root canals, crowns and bridges, partials and dentures, oral surgery, and wisdom teeth extractions. “Because of Dr. Porteous’ training in all the different aspects of dentistry–and because he’s been providing these services for more than 30 years–there’s very little need for us to refer patients to specialists,” explains Mrs. Porteous. “We perform all phases of dentistry except orthodontics, but we work closely with orthodontic specialists in our area for patients who need this treatment.” The entire staff at Porteous Family Dentistry receives continuing education on a regular basis to keep their skills sharp and up-to-date.

A top priority at Larry Porteous Family Dentistry is to make patients feel as comfortable as possible, says Dr. Porteous. With this in mind, each of its three office locations (Rodeo, Danville and Vallejo) offers a soothing environment where patients can inquire about dental care and payment options. The company’s procedures are explained carefully and thoroughly, in easy-to-understand terms. “It’s our goal to put patients at ease in the dental chair,” says Mrs. Porteous.

Larry Porteous Family Dentistry’s fees are fair, competitive and, in some cases, more than reasonable, says Mrs. Porteous. For example, nitrous oxide sedation is offered to patients at no additional charge, which adds to the pain-free dental experience. “Many offices don’t offer this level of service,” she says.

Below is a comprehensive list of Larry Porteous Family Dentistry’s services:

Preventative Care
• X-rays
• Scaling and root planning (deep cleansing)
• Sealants • De-sensitivity treatments
• Night guards (for grinding)
• Sport guards
• Laser gum treatment
• Antibiotic gum therapy

Restorative Treatment
• Fillings – amalgam (silver) and composite (white)
• Crowns – porcelain and metal (gold)

Root Canals
• Anterior teeth (front) and Posterior teeth (back)

Replacement Procedures
• Bridges – Partial dentures – Full dentures

Oral Surgery
• Extractions • 3rd molar removal (wisdom teeth)
• Periodontal surgery (gum surgery)

Cosmetic Procedures
• Teeth Whitening – Zoom & Opalescence
• Veneers

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Industry Info

When choosing a new dental practice for you and your family, take some time to learn everything you can about the dentist. “You definitely want to know the background and experience of your dentist,” advises Larry Porteous Family Dentistry’s Linda Porteous, RDH. But it shouldn’t end there. Some other important things to consider:

• Are the dentist and staff willing to take the time to answer all your questions and concerns?
• What kind of services do they provide?
• Do they accept patients of all ages?
• Is the facility pleasant and comfortable?
• Is the company’s policy to give you the pros and cons of any recommended treatment? Will it offer you treatment options?
• What would your financial responsibilities be? Do they accept personal checks, insurance or credit cards? Are there any financing options?
• What are the office hours? Are they convenient for you and your family?
• How are off-hour emergencies handled? Is there a “back-up” dentist who’s on call if your dentist is on vacation or out of town?
• Do office personnel practice up-to-date sterilization techniques?
• Is the staff friendly and well-trained? • There are always new things being developed in the field of dentistry. Is the dentist keeping up with all the latest information and technology?

By doing a little homework, you can ensure you and your family get the courteous and professional care you deserve.

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Frequently Asked Questions

Q: Why should I replace a missing tooth?

A: A tooth replacement is essential for speech and function. It prevents the shifting and movement of teeth and preserves the periodontal (bone) health around the tooth. For all these reasons and more, we recommended that a missing tooth be replaced. We suggest partial dentures or bridgework, but an implant is another possibility. We don’t do implants, but we do build crowns on implants.

Q: Does teeth whitening have any negative consequences? How long will it last?

A: No, bleaching teeth isn’t harmful. Although nothing is permanent, the product we use—Opalescence—has sustained whitening aspects that make it last.

Q: At what age do you start seeing children?

A: Three years old. They have their teeth by then, and they’re cooperative enough that we can work with them.

Q: What can be done to help patients when they’re undergoing a painful procedure like wisdom teeth extraction?

A: With the use of nitrous oxide and local anesthetic, we can guarantee patients won’t feel pain with any procedure we recommend.

Q: How often should I come in for a cleaning?

A: Depending on ’your oral health, we recommend a cleaning every three, four or six months.

Q: How important is flossing?

A: It’s an absolute must and should be part of daily routine care. There are two important things about flossing—frequency and proper technique, which we explain to our patients during cleaning appointments. Without flossing, only half the daily bacteria produced in your mouth are removed.

Q: Why are root canals sometimes recommended?

A: A root canal is a procedure that can actually save an infected tooth and relieve a patient of pain. It’s a very useful procedure that’s not nearly as bad as its reputation.

Q: What about tooth-colored fillings and cosmetic dentistry?

A: Depending on the tooth, the area of the mouth and the size of the restoration, plastic or composite fillings are an option. Some people ask about veneers, which fall under the category of cosmetic dentistry. The kind of veneers we use—Lumineer Veneers—are considered no-prep (no preparation procedure required). This means there’s no cutting or reducing of the tooth structure to change tooth color or shape, or to close the spaces in between teeth. This is unlike a crown, where a tooth has to be cut down for the crown to fit.

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Diamond Certified RATINGS ON Larry Porteous Family Dentistry
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 380 VERIFIED CUSTOMERS i
Larry Porteous Family Dentistry : Average 9.3 out of 10 based on 380 unique customer surveys of customer satisfaction.

Nicole H.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

1 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were wonderful to me, both him and his wife. They work well together. I am afraid of the dentist, and they were very good with me, very patient.

He is very knowledgeable, and he has been doing this for a long time. He still keeps up on the latest stuff.

Steve P.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

2 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is one of the best dentists that I have ever had.

It is a combination of things, the quality of service as well as the friendliness of both he and his staff.

Christina B.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

3 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have been treating me for 20 years.

Whenever I call, I can secure an appointment within an appropriate amount of time.

Larry A.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

4 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are really family oriented. It is always a good experience. The dentists are just wonderful.

The family aspect of it

Oscar B.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

5 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very knowledgeable in terms of dental care. They sit with you and give you instructions about what services they offer. They prepare you for the work that they will do.

The quality of work was very good.

Mary C.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

6 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are wonderful, detail oriented, and very pleasant.

Wonderful, nice people, they make you feel like you are the only one in the world.

Moises C.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

7 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is number one.

He is very good. I am very satisfied.

Eddie D.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

8 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are an established family business, and that is enough for me.

They are caring.

Mona D.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

9 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

Without a doubt, they help in anyway they can.

Very personable, and they treat you like family.

Eva D.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

10 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

I always tell people about them and recommend them.

I like that they do what's good for my teeth, not what's good for their pocketbook.

Vicky F.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

11 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very friendly, detail oriented, and they take a lot of different insurance.

I love the hygienist.

Paul H.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

12 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have always been impressed with his ability to diagnose and take care of the problem. He treats you like family.

His dedication to dentistry

Acacia J.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

13 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very accommodating and family oriented. Linda makes you feel very comfortable. They are also affordable.

The warmness and customer service

Bruce L.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

14 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them to everyone. All of my kids go there.

They are effective and friendly. I have been going there for over 20 years.

Ronald L.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

15 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very relaxing and very pleasant

They are very convenient, right downtown. I like that we are insync. We are both car guys.

Gordon O.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

16 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are outstanding.

Their ability to see unusual conditions and correct it with ingenuity.

Kwadwo O.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

17 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the best in the business. They are patient and courteous.

They take the time to explain things to you. They show you that they truly care.

Glenn R.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

18 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They work with low-income people. I had a job at the time, but not insurance. They let me make payments until I got insurance.

Convenience, I live three blocks away.

Vincent R.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

19 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a good family practitioner.

They are a family mom and pop shop. They have a very warm environment. They are very approachable.

Rita R.

VERIFIED Larry Porteous Family Dentistry CUSTOMER

20 of 380

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very efficient, reasonable, competent, and they work with your insurance. I have been going there for many years.

They do a good job and don't make mistakes.

Read All 380 Survey Responses at Ratings View