COMPANY REPORT NAVIGATION
Diamond Certified Company Report

Joshua’s Moving & Packing Services, LLC

Diamond Certified Company Report

Joshua’s Moving & Packing Services, LLC

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i

Erika D.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great and they were all very professional.

They were easy to work with and really quick to respond to requests.

Madhay C.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

2 of 100

Quality 8
8 10
Loyalty No
CRITIQUE

The moving quality was good.

They were on time, and overall, all in all, it was good.

Julie

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

3 of 100

Quality 8
8 10
Loyalty Yes
CRITIQUE

It felt like they were pretty trustworthy.

Their price

Read All 100 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Joshua Rengifo, Vice President; Evelia Rengifo, Co-Owner

Joshua’s Moving & Packing Services LLC provides a complete range of moving services for residential and commercial clients throughout the Greater Bay Area. The company has the training and equipment to move everything from standard boxes and household furniture to oversized items like pianos, and it also offers packing services for its customers’ convenience.

Vice President Joshua Rengifo says Joshua’s Moving & Packing Services’ honest, customer-oriented approach to moving has been a crucial aspect of its success. “We always keep our customers informed about how long it will take to finish their jobs and how much they’ll be charged, which they really appreciate. They know we’re going to take care of everything, so they’re able to relax and focus on other things.”

Joshua’s Moving & Packing Services prioritizes quality control on every job, regardless of its size. “Before we consider a job finished, we talk to the customer and see if there’s anything else we can do to make things easier for them,” explains Mr. Rengifo. “We treat each home and business like it was our own, and we do whatever it takes to ensure the satisfaction of our clients.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Joshua’s Moving & Packing Services, LLC

COMPANY CONTACT
Service AREA

Greater Bay Area

SERVICES PERFORMED

Residential & Commercial Moving
Packing
Hoisting
Piano Moving

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Joshua’s Moving & Packing Services, LLC

A Joshua’s Moving & Packing Services employee loads a customer’s belongings into a moving truck.

Company Profile

Joshua’s Moving & Packing Services LLC provides a complete range of moving services for residential and commercial clients throughout the Greater Bay Area. The company has the training and equipment to move everything from standard boxes and household furniture to oversized items like pianos, and it also offers packing services for its customers’ convenience.

Vice President Joshua Rengifo says Joshua’s Moving & Packing Services’ honest, customer-oriented approach to moving has been a crucial aspect of its success. “We always keep our customers informed about how long it will take to finish their jobs and how much they’ll be charged, which they really appreciate. They know we’re going to take care of everything, so they’re able to relax and focus on other things.”

Joshua’s Moving & Packing Services prioritizes quality control on every job, regardless of its size. “Before we consider a job finished, we talk to the customer and see if there’s anything else we can do to make things easier for them,” explains Mr. Rengifo. “We treat each home and business like it was our own, and we do whatever it takes to ensure the satisfaction of our clients.”

Read moreRead Less
Company Philosophy

“Our goal is simple: make sure our customers are completely happy with our services. By handling every step of the moving process, we’re able to alleviate their stress and make them feel more comfortable with the experience.”

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for moving companies that have earned the prestigious Diamond Certified award. For Joshua’s Moving & Packing Services LLC, the best way to keep customers satisfied is simple: provide them with honest service and pricing throughout every phase of their moving projects. “Some moving companies will quote a price but then change it by the end of the job, but we’re always honest and accurate with our pricing,” explains Vice President Joshua Rengifo. “Our customers can rest assured that the prices we quote at the outset are the prices they’ll pay when their moves are over.”

Joshua’s Moving & Packing Services has been providing residential and commercial moving services for clients throughout the Greater Bay Area since 2012. The company’s technicians are trained to move everything from standard boxes and furniture to oversized items like pianos, and they also offer packing services for the convenience of their customers.

Unlike moving companies that eschew a careful approach to packing in an effort to maximize their workload volume, Joshua’s Moving & Packing Services packs every box with an equal amount of care and efficiency. “We pack quickly, but we also pack correctly to ensure full protection of our customers’ belongings,” says Mr. Rengifo. “We always use professional-grade packing materials and provide tape, shrink wrap, and wardrobe boxes for our customers at no extra cost.”

Another distinguishing feature of Joshua’s Moving & Packing Services is its free estimates, which Mr. Rengifo says aren’t always a given in the moving industry. “We provide free estimates on demand, which means we’ll come to a customer’s house and calculate their estimate in person. Even if they live in a small house or apartment, we may be able to provide an estimate over the phone, which they really appreciate.”

Read moreRead Less
Industry Info

When planning to move large furniture via an upper-story window, you’ll need to determine whether hoisting or crane-lifting will be a better method.

Many multi-story homes and apartment buildings have limited access due to narrow doorways and staircases. When moving into (or out of) such a location, large furniture pieces may need to be lifted through a window or balcony. There are two methods that can be used for lifting large furniture: hoisting or lifting via a crane or hydraulic lift.

While crane-lifting is self-explanatory, not everyone knows what hoisting involves. Basically, hoisting is like crane-lifting but without the crane. Typically, it requires a minimum of three movers: two to raise or lower the piece and one to operate the tether strap to keep the piece steady while it’s being moved. Hoisting is a delicate and extremely dangerous procedure that should only be performed by professional movers.

To determine whether your large furniture can be hoisted or will require a crane, consider these three factors:

  1. Weight of the piece

Due to safety risks, there are limits to what can be manually hoisted. Only so many movers can fit on a given landing, and excessive weights can damage railings and window frames. To ensure safe transport, any items weighing more than 250 pounds should be moved using a crane or hydraulic lift.

  1. Height of the location

In general, for locations higher than four stories, it’s best to use a crane or hydraulic lift for lifting furniture pieces.

  1. Quantity of pieces being lifted

Hoisting requires a lot of work, as every piece needs to be wrapped in protective padding beforehand, which is why moving companies usually charge per piece for hoisting. Since crane-lifting doesn’t require as much preparation, it can be a more affordable method if you have more than five pieces that need to be lifted.

Read moreRead Less
Frequently Asked Questions

Q: How far in advance should I book my move?
A: We recommend booking as far in advance as possible to ensure availability. Most of the moves we do are booked two to three weeks in advance, but if you’re planning to move during a high-demand time like a weekend or the end of the month, it’s a good idea to book further ahead.

Q: What should I do with items I plan on moving myself?
A: We recommend putting items that aren’t being moved in one area of your home and clearly marking them with a sign.

Q: Do you move pianos?
A: Yes. Due to how fragile and expensive pianos are, it’s important to hire an experienced professional when moving one. We have a lot of experience moving pianos, including crane-lifting them in and out of upper-story buildings.

Q: I live on a road with limited access. Will your truck fit?
A: We can look up your address online or go by in person to assess the situation. If it looks like there’s going to be an issue due to limited access, we can plan to bring a smaller truck.

Q: Do you offer storage services?
A: Yes, we have a large storage facility at our main office in Pacifica.

Read moreRead Less

SELECTED PHOTOS FROM Joshua’s Moving & Packing Services, LLC

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Joshua Rengifo

Expert CONTRIBUTOR PROFILE
  • Joshua Rengifo is vice president of Joshua’s Moving & Packing Services, LLC, a Diamond Certified company. He can be reached at (650) 557-3758 or by email.

Joshua Rengifo: Making His Move

By James Florence, Diamond Certified Resource Reporter

SAN CARLOS — Joshua Rengifo had been in the moving business for several years when he made the move to start his own company. “I’ve been a mover for more than 18 years,” he says. “I started out working for Irish moving companies in the East Bay and San Francisco. When my wife and I started having kids, I knew I’d need a boost in my salary to support my family, so I decided to start my own moving business. At first, I didn’t even have my own truck—I had to rent one! However, after a few years, the company really started to grow. Today, I have four trucks, so it has certainly come a long way.”

Today, as owner of Joshua’s Moving & Packing Services, LLC, Joshua says his favorite part of his job is facilitating smooth moves for his customers. “I like giving every customer great service and an overall great experience. I’ve always enjoyed helping people and making them happy, so I try to do that every step of the way.”

A resident of Menlo Park (where he lives with his wife and their children), Joshua spends his time outside of work watching sports and hanging out with family. “I follow several sports, including soccer, football, tennis and boxing. I also like taking my kids to the park and playing with them.” Additionally, Joshua enjoys hosting barbeques at his home and traveling for vacation. “Last year, we visited Peru, which is where I’m from.”

When asked the secret to his professional success, Joshua cites the importance of patience and determination. “Many people who start a business expect to be successful right away, but it’s not that easy,” he explains. “It takes a lot of time and effort. The important thing is to stick with it. You may get discouraged and feel like giving up, but you can’t do that. It helps to have a good motivation. For me, it was my family. Whenever I thought of my kids and their futures, it motivated me to keep going. Eventually, all my hard work and determination paid off.”

When asked the first thing he’d do if he were to retire tomorrow, Joshua says he’d take a vacation. “I’d do some more traveling. Being a business owner, it’s hard to get away, and even when I do, I have to respond to phone calls and check my email. It’d be a nice change of pace to take a trip and be able to turn off my phone.”

Ask Me Anything!

Q: What are your favorite sports teams?
A: The San Francisco 49ers and the Seattle Seahawks.

Q: What’s your favorite snack?
A: Potato chips.

Q: If you could travel anywhere in the world, where would you go?
A: Somewhere in Europe—probably Ireland, just because I spent so many years working for Irish moving companies.

Q: What’s your favorite holiday?
A: Christmas. I love seeing the kids get excited for the tree and the presents, and it’s nice to spend time together as a family.

Q: What’s your favorite thing to eat for dessert?
A: Cold flan.

Read moreRead less
Expert articles
  • How to Pack Furniture for Moving

    SAN CARLOS — Prior to moving a piece of furniture, take steps to protect it from damage during transit. First, remove any detachable parts, such as table leaves and chair legs, and wrap these separately. If you feel so inclined, it’s also a good idea to clean your furniture before moving it.

    The method for packing a piece of furniture varies depending on what material it’s made of. For example, wood and leather pieces should be wrapped with paper or cloth padding before plastic wrap is applied. This will allow the plastic to breathe and prevent “sweating” caused by trapped moisture, which can potentially lead to warping or mildew.

    If you’re moving a fabric item of furniture (such as a sofa), it isn’t necessary to apply paper or cloth padding before wrapping it in plastic. However, if the item has any sharp corners, it’s a good idea to cover these with cardboard to provide some extra protection. Wrapping is easy—just hold the roll of wrap at the center and walk around the item. With each trip around, you’ll add a new layer of plastic, until it’s completely covered from top to bottom.

    Once the item is wrapped, cover it with one or more packing blankets. Use tape to secure the blankets in place. Finally, re-wrap the item in plastic from top to bottom. Once you’ve finished wrapping, it’ll be ready to move.

    Read moreRead less
Expert video tip
  • Video: How to Pack a Sofa

    Complete Video Transcription:

    SAN CARLOS — Host, Sarah Rutan: Prior to moving your sofa, you’ll need to take steps to protect it from damage during transit. Today we’re in San Carlos with Diamond Certified Expert Contributor Joshua Rengifo of Joshua’s Moving & Packing Services to learn more.

    Diamond Certified Expert Contributor, Joshua Rengifo: Welcome to Joshua’s Moving. Today, we want to show you how to wrap sofas, especially when you have a sofa’s color light. It’s very important to put first the shrink wrap or plastic around. You can cover. And after that, you can use the parts. Why we use that shrink wrap first – because sometimes, we use too many times to the paper parts. That’s why it’s very important to cover first with the shrink wrap first or plastic. And after that, you pull it apart and cover again, and wrap it up again with tape and shrink wrap. This is everything you need to know how you can wrap the sofas.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Joshua’s Moving & Packing Services, LLC WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Joshua’s Moving & Packing Services, LLC
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 100 VERIFIED CUSTOMERS i
Joshua’s Moving & Packing Services, LLC : Average 8.9 out of 10 based on 100 unique customer surveys of customer satisfaction.

Erika D.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

1 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great and they were all very professional.

They were easy to work with and really quick to respond to requests.

Peter S.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

2 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very efficient movers

They did good work and they made good use of their time and my money.

Barry B.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

3 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would like to adopt them as my family, they were very nice people and easy to deal with.

They are nice people to deal with and they seem very honest.

Melinda

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

4 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the best, use them.

Flexible, accommodating, and affordable

Ashley T.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

5 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very thorough and quick.

It was affordable.

Kyle G.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

6 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were responsible and reliable and careful with our stuff. They didn't break anything.

We could really trust them.

Nina V.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

7 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was good.

They showed up on time and the packing was quick and there wasn't any damage.

Yodi V.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

8 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable.

They are reliable and affordable.

Kimberly

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

9 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I wouldn't use anyone else, ever.

I would give them a "12". He has never told me no and he has always sent very hard workers. He has never turned me down with last minute requests. I have a very difficult client and he never fusses at her requests.

Joe T.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

10 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

There is nothing better than them.

They got the job done and they did well.

Paula T.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

11 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was just very easy to take care of my packing and everything.

I just thought it was easy and they did everything I needed.

Amy

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

12 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are responsive and thoughtful and terrific and good and detailed.

Probably that they bring their big muscles and big heart to every move.

Sinka P.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

13 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very friendly and very accurate and they were fast.

The overall experience was very smooth.

Vicky

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

14 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were efficient, pleasant, on time, and they just got stuff done and they weren't needy. They knew what to do.

I like that it is a local company.

Gail H.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

15 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think I called them pretty last minute and I was maybe 10 months pregnant at the time and they helped me move stuff around and pack up the last bit of stuff. They really did help and when we got to the new place, they were helpful and they put things where they needed to go.

They were on time and very helpful.

Emilly V.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

16 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very efficient and they come in on budget and they are very friendly.

I like that they also work really well with their clients' schedules.

Johnson

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

17 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them highly.

They are professional, efficient, and quick.

Kabir M.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

18 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dependable and honest

They are dependable.

Michael D.

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

19 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very reliable, fairly priced, and delightful to work with.

They are very careful about how they move things in and out of your house.

Jake

VERIFIED Joshua’s Moving & Packing Services, LLC CUSTOMER

20 of 100

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are fair.

The overall experience is pretty good.

Read All 100 Survey Responses at Ratings View