Diamond Certified Company Report

Jayne Bunce Interiors

Diamond Certified Company Report

Jayne Bunce Interiors

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 12 VERIFIED CUSTOMERS i

Brea F.

VERIFIED Jayne Bunce Interiors CUSTOMER

1 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have used Jane twice. She is very reliable and has great taste and ideas. She listens to what you want. I liked working with her. She's fun.

She was helping us with our kitchen design for our last project, and she just had great ideas and taste.

Randy P.

VERIFIED Jayne Bunce Interiors CUSTOMER

2 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have actually recommended to her to several friends, as she listened to what I wanted, and she was extremely professional. I have worked with other decorators, and she didn't try to sell me on her stuff.

I would give her a '12'. I liked the end result and the way my house turned out.

Tonya T.

VERIFIED Jayne Bunce Interiors CUSTOMER

3 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

She is incredibly professional, and she is excellent at her job.

The finished product

Read All 12 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Jayne Bunce, Owner

Jayne Bunce Interiors provides a wide range of interior design services for residential clients throughout the Tri-Valley and the South Bay. In addition to handling standard interior design aspects like space planning, lighting design and material selection, the company has the in-house capabilities to create 3-D drawings and renderings of its clients’ proposed projects, as well as full construction documents for submittal to building departments and contractors.

Owner Jayne Bunce says her ability to handle the technical side of interior design has been a crucial aspect of Jayne Bunce Interiors’ success. “There are three components to a design: functionality, aesthetics and materials. If any one of those parts fails, the entire design fails. That’s why my technical background is so important—I’m able to solve puzzles and create spaces that my clients can use in highly functional ways.”

Jayne Bunce Interiors stays up-to-date on the latest trends in the interior design industry so it can offer its customers a variety of options. “I share my expertise with my clients so they can feel more comfortable and know they’re getting the best possible value,” says Ms. Bunce. “They know I’m going to be on their side when it comes to any challenges that arise.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Jayne Bunce Interiors

COMPANY CONTACT
Service AREA

Tri-Valley
South Bay
East Bay

SERVICES PERFORMED

Interior Design
Kitchen & Bathroom Space Planning & Design
Lighting Design
Construction Drawings
Architectural Plan Review
Color Consultation
Material & Furnishing Selection
3-D Computer Drawings & Renderings

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Jayne Bunce Interiors

A recent interior design project by Jayne Bunce Interiors

Company Profile

Jayne Bunce Interiors provides a wide range of interior design services for residential clients throughout the Tri-Valley and the South Bay. In addition to handling standard interior design aspects like space planning, lighting design and material selection, the company has the in-house capabilities to create 3-D drawings and renderings of its clients’ proposed projects, as well as full construction documents for submittal to building departments and contractors.

Owner Jayne Bunce says her ability to handle the technical side of interior design has been a crucial aspect of Jayne Bunce Interiors’ success. “There are three components to a design: functionality, aesthetics and materials. If any one of those parts fails, the entire design fails. That’s why my technical background is so important—I’m able to solve puzzles and create spaces that my clients can use in highly functional ways.”

Jayne Bunce Interiors stays up-to-date on the latest trends in the interior design industry so it can offer its customers a variety of options. “I share my expertise with my clients so they can feel more comfortable and know they’re getting the best possible value,” says Ms. Bunce. “They know I’m going to be on their side when it comes to any challenges that arise.”

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Company Philosophy

“I’m a people-pleaser, so my number one goal is to make my clients happy. By combining high-quality products and service with a clear understanding of their aesthetics, I’m able to make sure they feel totally content with their spaces. Ultimately, I want each customer to celebrate being in their home.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for interior design companies that have earned the prestigious Diamond Certified award. For Jayne Bunce Interiors, the best way to achieve a high rate of customer satisfaction is to focus on functionality when designing spaces. “People want spaces they can use in highly functional ways, so when I design, I look at function first,” affirms owner Jayne Bunce. “All good design has three main components: functionality, aesthetics and materials. If any of those parts fail, the entire design fails. I make functionality the base of the design and build aesthetics and materials into a functional space.”

Jayne Bunce Interiors has been providing interior design services for residential clients throughout the Tri-Valley and the South Bay since 1992. In addition to handling standard interior design aspects like space planning and material selection, the company is qualified to create 3-D drawings and renderings of its clients’ proposed projects, as well as full construction documents for submittal to building departments and contractors.

Unlike interior designers who come from design backgrounds, Ms. Bunce began her career in the high-tech industry, which means she’s able to offer designs rooted in technical aspects like lighting design. “I do everything on software programs like AutoCAD, so I’m very comfortable with technology, and as a Certified Interior Designer, I have the education, licensing board testing and experience to create drawings that comply with local building codes,” she says. “Some designers want to do everything with a pen and paper, but I have the capabilities to use technology to simplify the job and give my clients exactly what they want.”

Ultimately, Ms. Bunce strives to set herself apart by being an approachable designer who caters to her clients’ needs. “I like to have fun with what I do, and I’m a good listener,” she says. “Each project is a collaborative effort between me and the client, so I have to start by understanding their design aesthetic. Whether it’s 12th century gothic medieval, midcentury modern or ultra-contemporary, I’m able to help each client make a statement about who they are through their home design.”

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Industry Info

If you’re planning an interior design project, make sure you hire a designer who’s qualified to give you what you want.

If you’re tired of having a mismatched living room or a kitchen that doesn’t have a nice flow, an interior designer might have the answers. But every designer offers a different flair and feel, so how can you be sure you’re hiring one who will bring your dream home to life? Jayne Bunce, owner of Jayne Bunce Interiors in Danville, says there are a few factors to look for when hiring an interior designer. “The first step is to find an approachable professional. Designers should be good listeners and shouldn’t be afraid to consider their clients’ ideas. After all, it’s your home, not your designer’s, so they shouldn’t argue with you or be stuck on their own designs.”

Hire a Certified Interior Designer. The appellation Certified Interior Designer (CID) signifies that the designer has the education, licensing board testing, and experience to uphold a code of ethics and create drawings that comply with local building codes. Ms. Bunce has the CID designation and says she’s required to acquire Continuing Education Units (CEUs) to maintain that status.

Look for designers who understand your aesthetic. “Whether it’s your kitchen, family room or bedroom, you should feel totally content and it should be a space you love being in,” says Ms. Bunce. “A good designer will give you a feeling of celebration when you’re in your home—you’ll want to be there because you love everything around you.” Ms. Bunce says that’s best accomplished when the designer works within your style, not their own. “All designers have a personal style, but that doesn’t matter if it’s not your style. They should be able to understand that and work within your design aesthetic.”

Hire someone who works well with others. You want a designer who clicks with you and is able to coordinate with your architect, contractor, and other project staff. Whether you have other professionals lined up or you need suggestions, professional designers should be able to coordinate their services with the other aspects of the job without being overbearing or hijacking the process.

Go with a designer who has connections. Design is ever-changing, and designers who don’t have connections soon fall behind when it comes to the latest products and methods. “The best designers stay abreast of new trends in the market and the industry,” affirms Ms. Bunce. “They have a fresh perspective and bring an excitement to design that’s contagious.” She adds that the best professionals use a range of vendors and services rather than being beholden to certain companies.

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Frequently Asked Questions

Q: How much do you charge for your services?
A: I charge in two ways: fee-based and hourly. Fee-based projects are typically larger construction jobs and hourly projects are things like living room redesigns and color consultations. I usually start with a free consultation so I can explain my fee structure and provide an estimate.

Q: How does your process work?
A: I begin with a consultation to determine the type and scope of the project, and then I draw up a contract that spells out everything I’ll be doing. After that, I’ll sit down with you and ask questions so I can get an understanding of the functionality of your space. Once I know those details, I’ll develop a budget and create a floor plan that shows how the space will work. I’ll also put together a set of construction drawings and submit them to the proper contractors for bidding. Once that’s done, I’ll start choosing specific products. If necessary, I’ll act as a project manager throughout the construction phase and make sure everything is being done correctly.

Q: Who is responsible for getting permits and other permissions for my project?
A: Permissions and permits vary depending on the scope of the project. I can take my drawings to the local building authority to get the necessary permits, but for larger or more complex jobs, I may need to get other professionals involved. It’s important to understand that I’m not an architect, so I can’t move structural or seismic walls without an architect or structural engineer to assist with that set of drawings. If your contractor wants to take charge of the permitting process, I’ll give them my drawings.

Q: Are you comfortable with computer designs and 3-D graphics?
A: Yes. I’ve been designing on computers for years, so I’m very comfortable with the technology. Some designers want to do everything with a pen and paper, but I have the capabilities to use technology to simplify projects and give my clients exactly what they want.

Q: Can you create designs that will enable me to live longer in my home?
A: Yes. My husband uses a wheelchair, so I’m very aware of the shortcomings of most residences. I know some economical ways to modify rooms and items so they’re more user-friendly to people as they age.

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SELECTED PHOTOS FROM Jayne Bunce Interiors

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Jayne Bunce

Expert CONTRIBUTOR PROFILE
  • Jayne Bunce is owner of Jayne Bunce Interiors, a Diamond Certified company. She can be reached at (925) 480-7913 or by email.

Jayne Bunce: A Redesigned Career

By James Florence, Diamond Certified Resource Reporter

DANVILLE — Dissatisfied with her technology career, Jayne Bunce decided to completely redesign her professional livelihood. “Before getting into real estate, I worked in the technology field, designing databases and doing systems work for Fortune 500 companies,” she recounts. “However, after 13 years, I found that I wasn’t very happy, largely because I wasn’t utilizing the creative side of my brain. I began working with a career counselor to find a vocation that would better fit my personality. Interior design was one of the options that came up, so I decided to take some classes on the subject. My first class was on color design and I immediately felt like I was in my element…it just felt right.”

From that initial class, Jayne went on to earn her college degree in interior design and subsequently founded Jayne Bunce Interiors in 1994. Today, Jayne says her favorite part of her redesigned career is working with her clients. “I’m a people-person, so I enjoy being face-to-face with my clients, helping them develop their ideas and getting them excited about their projects.”

Originally from Chicago, Jayne resides today in the East Bay, where she appreciates the setting’s natural beauty. “When it comes to topography, Chicago has nothing on the Bay Area,” she says. “I love being able to take hikes in the Sierra foothills, plus the fact that I can drive three hours and be in a completely different world. Also, I believe my natural environment has an impact on the way I design, so that’s another advantage.”

Outside of work, Jayne spends her free time engaged in a variety of active pastimes. “I love being outdoors and doing things like hiking, skiing, sailing, and camping,” she details. “When I’m at home, I enjoy reading, doing puzzles or just watching the birds outside.” Jayne also likes spending quality time with her son, David, who is currently attending UC Davis.

In her life and career, Jayne espouses the virtues of the Golden Rule. “I really believe in treating other people as you would want them to treat you,” she affirms. “I apply this in my work by treating my clients with respect, being sensitive to their needs and preferences, and doing the best I can for them. Interior design is a very personal thing, so I want to make sure the end result reflects the client’s personality and makes them feel happy.”

When asked the first thing she’d do if she were to retire tomorrow, Jayne says she wouldn’t know where to start. “My goodness—there are probably 10 things I want to do, so it’s hard to say. Besides planning a trip around the world, I’d probably take some art history classes and look into becoming some sort of architectural history tour guide. These are the kinds of things I dream about.”

Ask Me Anything!

Q: What’s your favorite TV show?
A: I have two: “Outlander” and “Game of Thrones.”

Q: Coffee or tea?
A: Tea.

Q: What’s your favorite local restaurant?
A: Blue Gingko in Danville.

Q: Are you an early bird or a night owl?
A: An early bird. I like getting things done early so I can relax in the evening.

Q: What was your favorite toy as a child?
A: My Barbie Dreamhouse.

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Expert articles
  • How to Choose Colors for an Interior Design Project

    DANVILLE — One of the most crucial aspects of designing a home interior is choosing colors. Why? Because different colors convey different emotional effects. For example, warm colors like red, yellow and orange tend to be inviting and make people feel uplifted, energetic, and happy. On the other hand, cooler colors like blue and green tend to bring people’s mood down and make them feel calm and relaxed. This is actually demonstrable in science: If you put plants under blue light, it slows their growth; likewise, cool-colored environments have been found to slow people’s blood pressures and heart rates.

    Not surprisingly, the energy conveyed by color can influence a room’s ambience more than a piece of artwork or décor. With this in mind, it’s important to consider the purpose of your redesigned space when deciding on a color palette. For example, in a room that’s intended for family gatherings and parties, a warm color palette will help generate an inviting, high-energy environment. Likewise, in a bedroom or study, a cool color palette will encourage focus and relaxation.

    Once you’ve decided what tone of color palette will be most appropriate for your space, it’s time to start choosing specific hues. A good way to begin is by referencing existing or planned decorative elements in the room. For example, you can pull colors from a predominantly displayed piece of artwork or upholstery elements like curtains and area rugs. These types of interior features provide a tangible starting point for you to develop your color scheme.

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  • 3D Rendering for Interior Design

    DANVILLE — One of the most challenging aspects of an interior design project is visualizing the final product. After all, any idea may look good on paper, but until it’s actually implemented, there’s no telling what the actual effect will be. Fortunately, thanks to innovations in digital technology, homeowners can now get realistic glimpses of their redesigned spaces without altering a single physical element.

    3D rendering software enables interior designers to create virtual models of their clients’ spaces. After the virtual model is generated, it can be manipulated to test various design elements. Using an in-program database, an interior designer can alter every aspect of the space, from countertops and light fixtures to paint colors and furniture.

    Besides the obvious benefit of facilitating visualization, 3D rendering software makes it easier for interior designers to collaborate with their clients on design. Since it allows for immediate virtual changes to be made, 3D rendering also helps mitigate uncertainty and speed up the decision-making process. All in all, this technology doesn’t just help homeowners get exactly what they want, it also gets them more involved in and excited about the interior design process.

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Expert video tip
  • Video: Choosing Colors for an Interior Design Project

    Complete Video Transcription:

    DANVILLE — Host, Sarah Rutan: When planning for an interior design project, one of the most important steps is choosing an appropriate color scheme. Today we’re in Danville with Diamond Certified Expert Contributor Jayne Bunce of Jayne Bunce Interiors to learn more.

    Diamond Certified Expert Contributor, Jayne Bunce: Today I’d like to talk about my favorite subject, which is color. Typically, colors that are warm – those would be colors that are in the red/yellow/orange family – tend to be inviting and draw us in. They also make us feel much more uplifted, energetic, and happy.

    Colors that are on the cool side of the family, like blues and greens, tend to bring us down in our mood. Believe it or not, if you put plants under blue lights, it slows their growth, and it slows people’s blood pressures and heartrates. So, living in a blue space or a green space will be very calming to you.

    So, as an interior designer, we look at what the function of the room is to determine what sort of color palette we might want to do. So, for example, this room that we’re in, which is a living room that is quite heavily used for book clubs and music salons and family gatherings, the color palette that was chosen here was predominantly warm in tone so that it would generate that happiness and energy that the homeowners here wanted to create.

    So, the second thing is how do you start with a color scheme in a room? Well, we do start by looking at the space as far as what the function is and what the space is. So, here we’ve got this living room, and then it’s really nice if we can start with one article. Usually, that would either be an important piece of artwork that’s going to be predominant in the space or selecting a beautiful area rug. And with this space, that’s where we chose to start our design.

    So, what you see here is a room that is happy and functional. Again, most of the impact of this room comes from the color that we see.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: 3D Rendering for Interior Design

    Complete Video Transcription:

    DANVILLE — Host, Sarah Rutan: If you’re concerned about the finished look of your interior design project, there’s a useful digital tool you’ll want to take advantage of. To learn more, we’re in Danville with Danielle Calbeck of Jayne Bunce Interiors, speaking on behalf of Diamond Certified Expert Contributor Jayne Bunce.

    Danielle Calbeck: Today we’re going to talk about using a 3D rendering software in order to help you visualize a space in your home that you’d like to remodel. So, by using this 3D rendering software, you can bring your plans and elevations to life. You can put pink colors on the walls, you can choose different countertops for your kitchen, and include the furniture in the space. They see what the space is going to look like even before demolition, or even before you take away anything from their home. Seeing the finished product really gets people excited about what their space is going to look like.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Jayne Bunce Interiors WEBSITE AND EXTERNAL FEED
  • Jayne Bunce Interiors SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Jayne Bunce Interiors
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 12 VERIFIED CUSTOMERS i
Jayne Bunce Interiors : Average 9.3 out of 10 based on 12 unique customer surveys of customer satisfaction.

Brea F.

VERIFIED Jayne Bunce Interiors CUSTOMER

1 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have used Jane twice. She is very reliable and has great taste and ideas. She listens to what you want. I liked working with her. She's fun.

She was helping us with our kitchen design for our last project, and she just had great ideas and taste.

Randy P.

VERIFIED Jayne Bunce Interiors CUSTOMER

2 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have actually recommended to her to several friends, as she listened to what I wanted, and she was extremely professional. I have worked with other decorators, and she didn't try to sell me on her stuff.

I would give her a '12'. I liked the end result and the way my house turned out.

Tonya T.

VERIFIED Jayne Bunce Interiors CUSTOMER

3 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

She is incredibly professional, and she is excellent at her job.

The finished product

Janet M.

VERIFIED Jayne Bunce Interiors CUSTOMER

4 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

She is very good, well-credentialed, and lovely to work with. She works within your budget.

I like her. She is just a lovely person.

Lauren K.

VERIFIED Jayne Bunce Interiors CUSTOMER

5 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

I already wrote her a Yelp review.

Very communicative and very knowledgeable, especially with color

Bob L.

VERIFIED Jayne Bunce Interiors CUSTOMER

6 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

They know their business and are easy to deal with. They have good connections in the industry.

Their knowledge and their service

Kathleen G.

VERIFIED Jayne Bunce Interiors CUSTOMER

7 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

She is flexible, and she will go with the way you think.

The fact that she is flexible

Cindy D.

VERIFIED Jayne Bunce Interiors CUSTOMER

8 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very good

She was knowledgeable.

Linda M.

VERIFIED Jayne Bunce Interiors CUSTOMER

9 of 12

Quality 10
10 10
Loyalty Yes
CRITIQUE

She is very professional and knowledgeable.

She is professional and knowledgeable.

Amber R.

VERIFIED Jayne Bunce Interiors CUSTOMER

10 of 12

Quality 8
8 10
Loyalty Yes
CRITIQUE

I have already referred clients to her.

It was easy for me to work with Jayne.

Michelle C.

VERIFIED Jayne Bunce Interiors CUSTOMER

11 of 12

Quality 7
7 10
Loyalty Yes
CRITIQUE

If you have an unlimited budget, she is amazing. That is basically it.

She was very accommodating, and I loved her as a person. She listened to everything that we wanted, and she said yay or nay. She focused on giving the business to locals, which cost us way more than we could have gotten on our own at other places.

Karen L.

VERIFIED Jayne Bunce Interiors CUSTOMER

12 of 12

Quality 7
7 10
Loyalty No
CRITIQUE

I would tell them to have a timeline for her to complete the job.

I liked her. She had a really good eye for color and décor. I thought she was really good.

Read All 12 Survey Responses at Ratings View