COMPANY REPORT NAVIGATION
Diamond Certified Company Report

Huddleston Care, In-Home & Around Town Service

Diamond Certified Company Report

Huddleston Care, In-Home & Around Town Service

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 28 VERIFIED CUSTOMERS i

Eleanor D.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

1 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

All of the companions that we've had are very loving and caring people.

I liked the service. They take care of my mom, which is why we're using them, and they've been doing a really good job.

Tom H.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

2 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they try to accommodate to our schedule and needs well. They try to be as flexible as they can. They're warm and do a pretty good job.

I think the personal connection with the caregivers is the best.

Iola B.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

3 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very knowledgeable and organized.

They work by the book. I use them for my neighbor.

Read All 28 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Huddleston Care, In-Home & Around Town Service provides a wide range of caregiver services for clients throughout San Mateo County. The company divides its program into three levels: Level 1 offers “out and about” companionship that includes assistance with doctor’s appointments, escorting for errands and shopping, and light housekeeping; Level 2 offers personal care that includes dressing, meal preparation and prescribed exercise programs; and Level 3 offers advanced care to those who require 24-hour assistance.

Director of Home Care Management Vivian Huddleston credits much of Huddleston Care’s success to its compassionate staff members, all of whom have been thoroughly screened and participate in ongoing training. “Our caregivers work well with our clients,” she says. “Everyone who works here is focused on treating people with the utmost respect, dignity and kindness.”

Huddleston Care also offers hospice support and various “special assignment” services that include weekly drop-in visits, assistance with morning routines (“Rise and Shine”) and nighttime care (“Sweet Dreams”). “Every person’s requirements are different, so we customize our services to each client’s situation,” says Ms. Huddleston. “We don’t just come in and tell them what to do—we listen to them and validate their needs, giving them peace of mind.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Huddleston Care, In-Home & Around Town Service

COMPANY CONTACT
Service AREA

San Mateo County
Menlo Park
Daly City
San Mateo
Foster City
Redwood City
S San Francisco
San Bruno
Hillsborough

Get Directions
SERVICES PERFORMED

In-Home Care (Minimal to Advanced)
Personal Care (Bathing, Grooming, Dressing)
24-Hour Care
Meal Preparations & Cleanup
Light Housekeeping
Hospice Support
Assistant Nursing Experience

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Huddleston Care, In-Home & Around Town Service

Company Profile

Huddleston Care, In-Home & Around Town Service provides a wide range of caregiver services for clients throughout San Mateo County. The company divides its program into three levels: Level 1 offers “out and about” companionship that includes assistance with doctor’s appointments, escorting for errands and shopping, and light housekeeping; Level 2 offers personal care that includes dressing, meal preparation and prescribed exercise programs; and Level 3 offers advanced care to those who require 24-hour assistance.

Director of Home Care Management Vivian Huddleston credits much of Huddleston Care’s success to its compassionate staff members, all of whom have been thoroughly screened and participate in ongoing training. “Our caregivers work well with our clients,” she says. “Everyone who works here is focused on treating people with the utmost respect, dignity and kindness.”

Huddleston Care also offers hospice support and various “special assignment” services that include weekly drop-in visits, assistance with morning routines (“Rise and Shine”) and nighttime care (“Sweet Dreams”). “Every person’s requirements are different, so we customize our services to each client’s situation,” says Ms. Huddleston. “We don’t just come in and tell them what to do—we listen to them and validate their needs, giving them peace of mind.”

Read moreRead Less
Company Philosophy

"As we work as a team, we strive to leave our clients with something to do, something to love and something to look forward to."

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for home care providers that have earned the prestigious Diamond Certified award. For Huddleston Care, In-Home & Around Town Service, the key to achieving and maintaining high levels of customer satisfaction is simple: cater to the specific needs of each client and make sure they always feel comfortable with its services. “We’re able to think outside the box and come up with ways that bring our clients extra comfort,” says Director of Home Care Management Vivian Huddleston. “We don’t just come in and tell them what to do–we listen to their concerns, validate their needs and give them peace of mind so they can enjoy their lives.”

Huddleston Care has been providing caregiver services for clients throughout San Mateo County since 2007. The company’s program is divided into three levels: Level 1 offers “out and about” companionship that includes everything from assistance with doctor’s appointments and shopping to light housekeeping; Level 2 offers personal care such as dressing, meal preparation and exercise programs; and Level 3 offers advanced care to those with 24-hour assistance needs.

Unlike home care providers that strive to reduce their operating costs by hiring inexperienced staff, Huddleston Care takes the time to find reputable caregivers and trains them to prioritize the comfort and happiness of its clients. “We only hire people who have been personally referred to us, and we always check references, including past employers,” explains Ms. Huddleston. “Also, our training is very comprehensive–it can take up to six months to complete, and if a caregiver doesn’t pass our tests, we don’t hire them.”

Ultimately, Ms. Huddleston sees Huddleston Care’s ability to offer such a wide variety of services as its most important attribute. “We even provide a ‘rise and shine’ service that includes a wake-up call and assistance with morning routines, as well as a ‘sweet dreams’ service that includes nighttime personal care,” she says. “On top of all that, our driving, cooking and companionship capabilities ensure we’ll be able to meet our clients’ various needs.”

Read moreRead Less
Industry Info

Do your homework to determine if in-home care is the right option for your loved one. If a loved one needs skilled nursing care, you don’t have to resign them to a nursing home. Instead, there may be a home-based option that allows your family member to stay at home and still receive the care they need for ensuring optimum health, safety, and happiness. “Essentially, in-home care providers assist people with the activities of daily living in their own homes,” explains Vivian Huddleston, director of home care management at Huddleston Care, In-Home Care in Burlingame. “This can include medication reminders, meal preparation, grooming and bathing assistance, light housekeeping, exercise program assistance, driving to appointments and errands, and much more.”

So is there a difference between the care you’d get at a live-in facility versus at home? Ms. Huddleston says yes. “With facilities, hospitals and rehabilitation centers, there might not be as much of an emphasis on comfort, but a good in-home care provider is all about comfort. Their assistants will be trained to personalize their services and add comfort wherever they can.”

This may include bringing books, games or entertainment that fits the client’s likes and tastes, or it may simply include providing a personal touch in a client’s home. “Clients who live at home often hire in-home care services they can trust to bring them something to look forward to and keep them active,” says Ms. Huddleston. “The best care services do individual assessments for each client and create a care plan based on their unique needs and wishes.”

In-home nursing care or personal assistance can also provide the following benefits:

  • Allows post-operative patients to recover more quickly and successfully
  • Greater privacy and comfort
  • Avoiding readmission to the hospital
  • Added safety from infections and stress caused by hospital stays
  • Eases the burden on family and friends
  • Can be much more affordable than resident care facilities
Read moreRead Less
Frequently Asked Questions

Q: How soon can you start working with my loved one?

A: We can usually start right away. After we do an assessment and evaluation, we’ll give your loved one a questionnaire so we can determine their needs and decide what we’ll be focusing on. Then we’ll type up a basic care plan, go over it with your loved one and introduce them to their new caregiver.

Q: Do I get to choose my caregiver?

A: Absolutely. We’ll introduce you to several caregivers so you can interact with them and decide which will be best for your needs.

Q: Do you carefully research your staff?

A: Yes. We only hire people who come personally referred to us, and we always check their references, including past employers. We also train them for up to six months before they’re officially hired. If they don’t pass our tests, we don’t hire them as caregivers.

Q: What’s the difference between a live-in assistant and a 24-hour care provider?

A: A live-in assistant helps clients who are independent—they’re in the home for 24 hours, but they’re only there to help the client with daily living activities. Our live-in assistants can only be with clients for up to three days. If a client needs a full-time assistant, we’ll work with them to place three staff members so they have full coverage throughout the week.

Q: Do your caregivers drive?

A: Yes, our caregivers can drive you wherever you need to go.

Q: Can you help me keep my appointments straight?

A: Yes. We can make and keep appointments on a calendar for you, and we can also go with you to your appointments and make sure you get answers to your questions.

Q: Do you accept insurance?

A: We accept long-term care insurance, but we can’t accept Medicare because we’re considered a home care provider, not a medical care provider. However, insurance policies with home care provisions are compatible.

Read moreRead Less

SELECTED PHOTOS FROM Huddleston Care, In-Home & Around Town Service

View Comments
Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Vivian Huddleston

Expert CONTRIBUTOR PROFILE

Vivian Huddleston: A Career of Caring

By James Florence, Diamond Certified Resource Reporter

BURLINGAME — When asked how she got involved in the home care industry, Vivian Huddleston traces her motivation back to a set of personal experiences. “In 2003, my husband was injured in a terrible accident that necessitated a six-month recovery period,” she recounts. “During that time, I went through quite a few caregivers, many of whom didn’t know how to properly do things like use a gait belt for transferring or give a bath. I ended up going back to school so I could get the training to care for my husband myself.”

While her husband’s predicament alerted her to the lack of quality in-home care providers, it was the influence of an elderly loved one that inspired her to get professionally involved. “My grandmother lived until she was 100, and she was independent up until the very end,” she tells. “Before she passed, she told me I should start a senior care business and call it Rise & Shine and Sweet Dreams, quipping, ‘We old folks only need two hours in the morning and two hours at night.’ Being semi-retired with a background in business, I started to think seriously about her suggestion. I contacted a few friends and we put our heads together. It wasn’t long before we started a small homecare business.”

Today, as Director of Home Care Management at Huddleston Care In-Home & Around Town Service, Vivian says her favorite part of her job is interacting with others. “I love working with people who are honest, sincere, mindful and empathetic. These are the qualities I look for when I hire staff, and they’ve been the foundation upon which I’ve built my business.” Vivian has also taken her grandmother’s recommendations to heart, offering “Rise & Shine” and “Sweet Dreams” services, each consisting of a two-hour visit in the morning or evening.

A lifetime Bay Area resident, Vivian expresses her appreciation for the beauty and diversity of the local landscape. “I love hiking in the mountains and spending time at the ocean,” she says. She also likes having her family nearby. “My son, my two sisters, and our parents all live in close proximity, which enables us to do a lot of outings and get-togethers.”

When asked what her life would look like if she were to retire tomorrow, Vivian says she’d continue to serve others in more of a hands-on capacity. “I love what I do so much that I hope to work forever, but if I retired from management, I’d probably be a caregiver. I’d be out there in the field doing all the things my staff does on a daily basis.”

Ask Me Anything!

Q: Ever read a book more than once?
A: “The Learning Journey: Absorbing Life’s Lessons” by June Lamb, one of my mentors.

Q: What’s your favorite season?
A: Spring—Beginning of anew.

Q: If you could vacation anywhere in the world, where would you go?
A: Italy.

Q: What’s your favorite thing to do on a rainy day?
A: Clean out my closet.

Q: What’s your favorite thing to eat for dessert?
A: Vanilla ice cream.

Read moreRead less
Expert articles
  • The Benefits of Daily Exercise for Seniors

    BURLINGAME — Everyone knows exercise is important, but this doesn’t cease to be true in one’s elder years. In fact, beginning a daily exercise routine can help your loved one relieve pain and regain strength. Furthermore, functional fitness exercises can train their muscles to work together, preparing them for daily tasks by simulating common movements in daily life.

    Here are a few of the benefits daily exercise provides:

    Physical

    • Makes everyday activities easier and improves quality of life
    • Improves balance, agility and muscle strength
    • Reduces the risk of injury or falls
    • Can alleviate the effects of osteoporosis

    Psychological

    • Improves memory retrieval and visual-motor performance
    • Alleviates feelings of frustration, loneliness, and hopelessness by channeling energies into healthy and productive activities
    Read moreRead less
  • New Requirements for California Home Care Agencies

    Burlingame – California’s Home Care Services Consumer Protection Act went into effect on January 1, 2016. Designed to combat elder abuse in home care settings, the act implements new requirements for agencies that provide nonmedical residential care services. Here are a few of the requirements:

    •  Any home care aide working for an agency must be entered into a state registry, a process that includes fingerprinting and a full background check. Registered home care aides must update their information every two years.

    •  Home care agencies must be licensed with the state, certifying their compliance with basic standards. Agencies that fail to comply may be fined $900 per day and face civil action.

    •  Home care agencies must provide five hours of training for newly hired aides.

    Since the Home Care Services Consumer Protection Act pertains only to organizations deemed as “home care agencies,” there are many exceptions, including home health agencies, hospices, health facilities and RCFEs. “Independent home care aides” hired directly by a client are also exempt, though they may participate in the registry if they choose.

    With this in mind, it’s important to employ scrutiny when seeking in-home care for a loved one. Hiring a licensed agency that complies with government-enforced standards will give you the most assurance of responsible, high-quality care.

    Read moreRead less
  • How to Prevent Falls at Home

    BURLINGAME — When creating a safe at-home living environment for an elderly loved one, it’s important to take additional measures to prevent falls. Since falls commonly happen at night, one of the best ways to do this is to maximize nighttime visibility. Make sure there’s a lamp or light switch within easy reach of the person’s bed, and keep hallways well-lit with a night light or other source of illumination.

    Even with adequate lighting, falls can still occur if tripping hazards are present, which is why it’s crucial to keep the floor clear of unnecessary clutter, as well as items like decorative rugs. If the person uses a walker, keep it near the bed for easy access for nighttime bathroom visits.

    While these measures will minimize the likelihood of falls, if the person is taking heavy medications that cause drowsiness, you may want to prevent any independent movement during the night. In this case, instruct the person to ask for assistance from you or a caregiver if they need to use the bathroom during the night.

    Read moreRead less
  • Encouraging Mobility with a Gait Belt

    BURLINGAME — One of the most detrimental developments that can occur as an individual ages is loss of mobility. Mobility loss can affect an elderly person both physically (in the form of muscular atrophy and poor circulation) and mentally (in the form of depression). That’s why a crucial part of senior care is encouraging and assisting with mobility. This includes engaging in early ambulation following surgery, which can make a significant difference in advancing one’s recovery.

    Due to the increased risk of falls for elderly individuals, it’s important to promote mobility in a safe manner. A great way to do this is by using a gait belt—a simple medical device made of canvas, nylon or cotton webbed material that has an adjustable buckle. A gait belt serves the following functions:

    • Helps the caregiver transfer an individual from one place to another, including in and out of a car. It can also assist in helping an individual get up after a fall.
    • Allows a caregiver to stabilize someone who loses their balance while walking, sitting or standing.
    • Protects the individual from joint injuries that can occur from using other lifting techniques.
    • Aids in reducing anxiety and increasing confidence of the individual when engaging in early ambulation following surgery.

     

    Read moreRead less
  • The Importance of Companionship for Seniors

    BURLINGAME — One of the greatest risks to the health and wellness of elderly individuals is social isolation. The loneliness that stems from isolation can lead to both mental and physical consequences, including:

    • Decline in cognitive performance and higher risk of dementia
    • Increase in re-hospitalization
    • Higher risk of developing depression
    • Heightening of blood pressure
    • Engaging in unhealthy habits such as poor diet and exercise

    To combat these detrimental effects, it’s crucial for seniors to get plenty of social interaction. If you’re planning to relocate your elderly loved one to an assisted living facility, make sure you choose one that prioritizes social interaction and engages its residents in regular activities. In addition, it’s important for a facility to furnish a positive, fulfilling environment. This starts with its caregivers, who should provide residents with kindness, dignity and validation. These are vital to instilling a healthy self-image, which reduces tendencies toward social isolation.

    If your elderly loved one is “aging in place” at home, a good way to ensure social interaction is to hire an in-home caregiver. In addition to assisting with daily tasks and hygiene, a caregiver provides companionship both inside and outside of the home. Whether escorting your loved one to a medical appointment, accompanying them to a concert or movie, or simply sharing a meal with them at home, the continued companionship a caregiver provides will go a long way toward supporting their health and happiness.

    Read moreRead less
Expert video tip
  • Video: Safety Measures to Prevent Falls

    Complete Video Transcription:

    BURLINGAME — Host, Sarah Rutan: For an elderly person planning to age in place, an important consideration is creating a safe home environment. Today we’re in Burlingame Jamie Peraza appearing on the behalf of Diamond Certified Expert Contributor Vivian Huddleston to learn about one crucial aspect of at home safety.

    Diamond Certified Guest Contributor, Jamie Peraza: Many times our clients ask us what they can do to prevent falls at home. And what we like to recommend is to have a lamp or a light switch near their bed for when they wake up, to always keep the hallways well-lit and illuminated. We tell our clients to get rid of any rugs or to remove any inconvenient objects from the floor that may cause them to fall. We ask that they keep their walker near their bed for when they wake up and that it’s always easily accessible.

    And most importantly, we tell them that if they are feeling dizzy or if they’re under medication that may have them feeling a little bit drowsy to just avoid it at all costs and to ask for the assistance they need instead. So, doing some of these simple tasks could really prevent a tragic accident from happening.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org

    Read moreRead less
Huddleston Care, In-Home & Around Town Service WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
www.huddlestoncare.com
Diamond Certified RATINGS ON Huddleston Care, In-Home & Around Town Service
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 28 VERIFIED CUSTOMERS i
Huddleston Care, In-Home & Around Town Service : Average 9.2 out of 10 based on 28 unique customer surveys of customer satisfaction.

Eleanor D.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

1 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

All of the companions that we've had are very loving and caring people.

I liked the service. They take care of my mom, which is why we're using them, and they've been doing a really good job.

Tom H.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

2 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they try to accommodate to our schedule and needs well. They try to be as flexible as they can. They're warm and do a pretty good job.

I think the personal connection with the caregivers is the best.

Iola B.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

3 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very knowledgeable and organized.

They work by the book. I use them for my neighbor.

Andy M.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

4 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd tell others to give them a try.

I liked the people that are working there. They are reliable, dependable, trustworthy, and helpful.

Marilyn

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

5 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

Vivian is very hands on and works incredibly long hours. They are willing to listen and do whatever needs to be done. Comparing Huddleston to skilled nursing facilities, they're so much better than any nursing home. They're kind and compassionate, and I highly recommend that you add them to your Diamond Certified network.

I really liked their availability and that I could call with problems that I was having with the insurance. They were very helpful in getting claims submitted and paid. Also, they would do anything extra that they could do to help, even things that were not part of their regular duties.

Jack C.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

6 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They care.

They're very comprehensive, very thorough in what they do.

Andrea L.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

7 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've told several people about them. This is the most compassionate and best organized in-home care agency. They can manage emergencies, as well as the day-to-day tasks. The training is obvious. I've used several other companies before, and none compares to Huddleston.

The thing that's best is the people I deal with on a day to day basis. They assign a team of two people, so if one is not available, the other is and knows you already. I love how well-trained they are. They are a blessing to have in my home.

Beverly M.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

8 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

That it's great

I like the people.

Bob V.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

9 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

There's always somebody who knows exactly what you need, whether it's being taken to the doctor, or helping read the nutrition labels while grocery shopping, or taking my husband on an outing that is very special to him.

We like that they're on time, and the caregivers are great. They communicate with each other from shift to shift so the next one who comes in knows what we need. It's also obvious that the company has a lot of training for its caregivers.

Carol

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

10 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very reliable, flexible, and they try to meet your needs no matters what they are.

Their caregivers are very dependable.

Jeanette

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

11 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very compassionate, professional, and organized

I liked their compassion, professionalism, and organization. We had a really good experience.

John

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

12 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

The people they sent were great and adapted to my wife's needs. They read her the right way.

I really appreciated that once when I had to be away from home, Vivian moved heaven and Earth to get my wife into a board and care facility for the time when I couldn't care for her at home. I trusted Vivian's judgment and felt very grateful.

Laverne D.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

13 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd tell them that they try to take care of all your different needs and somehow manage to do it.

I like their friendly way of working with you. I feel very involved and close to the people they send out to my home. I think they're pretty nearly perfect.

Linda

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

14 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel comfortable with them because I know they carefully vet their caregivers and that they're hiring experienced people. It was also good that we were able to do a personal interview with caregivers before we decided to let them care for my husband.

I feel comfortable that they're bonded, licensed and insured. They've also been very helpful, above and beyond what I've asked them for, with tips about how to care for my husband.

Sue

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

15 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very, very caring, they're just wonderful.

I like that they have a very personal relationship with my family member, and they're interested in her not just as a client, but as a human being.

Leose S.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

16 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

They really care about the families and they're very good about communicating.

I like the way they care about their patients.

Katherine R.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

17 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

They're highly recommended.

The providers do a great job.

Adoria L.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

18 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

I would tell them to talk with Vivian, the owner. She really is a pleasant and helpful woman, even with my family member, who needed help, but was refusing to have it at first.

I liked the way they treated my family member and how helpful Vivian was during our conversations. I'm so grateful we found a service like this one.

Maura

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

19 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

I've had a very good feeling about them from the moment I first met everyone. The CNAs that come out to care for my mother are very, very good. They're very nice, personable, and my mom likes them.

The way the nurses are with my mother and father is very nice.

Linda G.

VERIFIED Huddleston Care, In-Home & Around Town Service CUSTOMER

20 of 28

Quality 8
8 10
Loyalty Yes
CRITIQUE

They fit the bill and they do what they need to do.

They provided the services they were hired to do.

Read All 28 Survey Responses at Ratings View