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Diamond Certified Company Report

Hammer & Bonin Cosmetic & Family Dentistry

Diamond Certified Company Report

Hammer & Bonin Cosmetic & Family Dentistry

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 121 VERIFIED CUSTOMERS i

Brad B.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

1 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're honest, good and know their stuff, the staff is kind and professional. I always have a good experience.

They're good dentists and I feel comfortable going to the dentist.

Louise G.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

2 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is excellent, both are excellent. I have been with them for years.

I think they just seem to know what they are doing. They have an excellent way of maintaining comfort and seem to know when and what to do.

Sandi B.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

3 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them to go use them and that I have recommended them already.

They explain everything they do and do a good job. They don't overcharge.

Read All 121 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dr. Scott Bonin (L) and Dr. Josh Hammer, Owners

Hammer & Bonin Cosmetic & Family Dentistry provides a complete range of general and cosmetic dental services for all types of patients (including children) at its Santa Rosa facility. In addition to performing regular checkups and cleanings, the practice has special expertise with implant restorations, veneers, tooth whitening, Invisalign® orthodontics and more.

A graduate of Tufts University, Dr. Josh Hammer has been practicing in his hometown of Santa Rosa for the past 14 years. Dr. Scott Bonin, a graduate of USC and Advanced Dental Training in the Navy, has been practicing dentistry since 2002. One of Hammer & Bonin Cosmetic & Family Dentistry’s key strengths is its ability to instill confidence in its patients. “We’re very concerned about doing what’s right and being honest with our patients so they have a strong sense of trust in our practice,” says Dr. Hammer. “By providing quality dental care in a friendly, caring environment, we’re able to do just that.”

Hammer & Bonin Cosmetic & Family Dentistry accepts most dental insurance plans and offers financing through CareCredit, which is part of the practice’s aim to make dental care available to as many people as possible.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Hammer & Bonin Cosmetic & Family Dentistry

COMPANY CONTACT
Locations

Sonoma County
Rohnert Park
Cotati
Cloverdale
Healdsburg
Windsor
Santa Rosa
Petaluma
Guerneville
Sebastopol

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SERVICES PERFORMED

General & Cosmetic Dentistry
Implant Restorations
Invisalign® Orthodontics
Night Guards
Tooth Whitening
Snoring/Sleep Apnea Treatment
Veneers

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Hammer & Bonin Cosmetic & Family Dentistry

A look at one of Hammer & Bonin Cosmetic & Family Dentistry’s exam rooms

Company Profile

Hammer & Bonin Cosmetic & Family Dentistry provides a complete range of general and cosmetic dental services for all types of patients (including children) at its Santa Rosa facility. In addition to performing regular checkups and cleanings, the practice has special expertise with implant restorations, veneers, tooth whitening, Invisalign® orthodontics and more.

A graduate of Tufts University, Dr. Josh Hammer has been practicing in his hometown of Santa Rosa for the past 14 years. Dr. Scott Bonin, a graduate of USC and Advanced Dental Training in the Navy, has been practicing dentistry since 2002. One of Hammer & Bonin Cosmetic & Family Dentistry’s key strengths is its ability to instill confidence in its patients. “We’re very concerned about doing what’s right and being honest with our patients so they have a strong sense of trust in our practice,” says Dr. Hammer. “By providing quality dental care in a friendly, caring environment, we’re able to do just that.”

Hammer & Bonin Cosmetic & Family Dentistry accepts most dental insurance plans and offers financing through CareCredit, which is part of the practice’s aim to make dental care available to as many people as possible.

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Company Philosophy

"For us, dentistry is about more than a series of procedures; it's about the long-term relationships that we cultivate with our patients. Regardless of their dental needs, our in-house experts are eager to utilize their knowledge and experience to fulfill them."

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Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any dental practice, but it’s even more important for dentists that have earned the prestigious Diamond Certified award. To maintain patient satisfaction, Hammer & Bonin Cosmetic & Family Dentistry takes a multifaceted approach to helping people feel welcomed and comfortable in its office. “We believe it’s important to earn every patient’s trust, so we’re always honest with them and treat them gently so they have a positive experience,” says owner Dr. Josh Hammer. “Providing a good value is also important to us–we make sure every person who visits our office gets exactly what they paid for.”

Hammer & Bonin Cosmetic & Family Dentistry has been providing general and cosmetic dental services for all types of patients (including children) at its Santa Rosa facility since 1979. In addition to handling regular checkups and cleanings, the practice has special expertise with implant restorations, tooth whitening, Invisalign orthodontics and more.

Unlike dental practices that limit their flexibility by only having one dentist on staff, Hammer & Bonin Cosmetic & Family Dentistry’s two-dentist approach allows it to offer its patients a wide range of treatment options. “The fact that Dr. Bonin and I work together means our patients get in quicker, especially if it’s an emergency,” says Dr. Hammer. “Also, if a patient has questions about the details of their treatment, we can immediately get a secondary professional opinion, which is really helpful.”

Another distinguishing feature of Hammer & Bonin Cosmetic & Family Dentistry is its friendly, skilled hygienists, all of whom are trained to use industry-best techniques to make sure patients are as comfortable as possible. “Our patients always tell us how happy they are with our hygienists,” affirms Office Manager Brianna Pyland. “They pay attention to each patient on an individual level, so their visit is less like going to the dentist and more like catching up with a friend they haven’t seen in a while.”

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Industry Info

Avoiding sugary drinks goes a long way toward preventing dental decay. “Most people don’t realize how much sugar is in many foods and drinks,” says Josh Hammer, owner of Hammer & Bonin Cosmetic & Family Dentistry in Santa Rosa. “From soda, energy drinks and Starbucks coffee to candy and gum, people are consuming too much sugar in general…and they may not even know it.”

Dr. Hammer says a dentist’s job is to help patients understand the dangers of sugar and identify sources of excess sugar that they may be able to eliminate. “You can’t go back and heal cavities once they exist, but good dentists can help patients find ways to prevent cavities in the future. Some people think regular brushing and flossing is enough, but eliminating sugar is even better.”

Not all people are at the same risk when it comes to getting cavities caused by sugar, though. Dr. Hammer says that, in his opinion, avoiding cavities is a 50/50 split between proper dental hygiene and limiting sugars. “If someone isn’t a great brusher or flosser, they’ll always leave a little plaque behind. So, if they’re sipping soda, that sugar combines with the plaque and starts eating away at their teeth. The key to good dental hygiene is carefully brushing and flossing to remove all plaque. Better brushers and flossers can have more sugar because they don’t have the right conditions in their mouths to create cavities.”

Here are some simple ways to limit or eliminate sugar and prevent cavities:

  • Swap sodas and juices for water or unsweetened tea.
  • Choose less-sugary snacks.
  • Rinse your mouth with water or brush after eating or drinking sugary substances.
  • Limit between-meal snacks, especially sugary drinks and food.
  • Don’t sip soda, juice or energy drinks all day. Sipping drinks brings a constant stream of sugar into your mouth. If you must drink sugary drinks, finish them in one sitting and rinse your mouth with water afterward.
  • Limit fruit juice, especially for children. Dilute the juice or rinse your mouth with water after drinking.
  • Carry a travel toothbrush so you can brush between meals, at work, or after indulging in sugary foods or drinks.
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Frequently Asked Questions

Q: Can you help me with my insurance?

A: Yes, we have a lot of experience with the ins and outs of dental insurance. We’ll let you know which policies we accept, and we can even recommend insurance that would work for your specific situation.

Q: Will Invisalign work for me?

A: Invisalign works for about 70 percent of people, so once we evaluate your teeth, we’ll be able to tell you if it will work for you. If it’s a complex case, we might refer you to an orthodontist because we want you to get the best possible results.

Q: When should I start bringing my child to the dentist?

A: We recommend bringing children to the dentist at age three or four, unless you notice something of concern when you’re brushing their teeth at home.

Q: What are my options for teeth whitening?

A: We have three different options: in-office whitening, at-home whitening and a touch-up system. Once we do the initial consultation, we’ll be able to determine which option will best meet your needs and preferences.

Q: How do I make an appointment?

A: You can call us and make an appointment with one of our three schedulers, or you can make an appointment on our website, www.mysantarosadentist.com.

Q: How soon can I get an appointment?

A: It depends on the urgency of your needs and your preferred appointment time. Some times are more popular than others, like late afternoon, so those appointments fill up faster. However, if you have a dental emergency, we can usually fit you in within 24 hours of your initial call.

Q: Is your office modern?

A: Yes. We recently remodeled our facilities, so we have new exam rooms, chairs and equipment. We also use modern methods like computerized records and digital x-rays, which make the visits more interactive. We can really show our patients what’s going on with their teeth and give them advice.

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SELECTED PHOTOS FROM Hammer & Bonin Cosmetic & Family Dentistry

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dr. Josh Hammer

Expert CONTRIBUTOR PROFILE

Dr. Josh Hammer: A Handy Healer

By James Florence, Diamond Certified Resource Reporter

SANTA ROSA — When Josh Hammer was learning how to build and repair things as a young man, he never thought he’d one day be applying his skills in the dental field. “My dad was a machinist, and he taught me a lot about working with my hands and fixing things,” he remembers. “When I started to consider my future career, I thought I might become a physician, but as time went on, I decided dentistry would be a better choice because it involved a lot of hands-on work. Since graduating from dental school, I’m now in my 13th year of professional practice.”

Today, as owner of Hammer & Bonin Cosmetic & Family Dentistry, Dr. Hammer says he enjoys making a positive impact on his patients’ lives. “I get a lot of satisfaction from working with patients who have missing, broken or discolored teeth and repairing those issues for them. It’s very rewarding to see how happy and excited a patient gets when they see how their smile has been restored.”

A lifetime resident of Santa Rosa (where he lives with wife, Cindy, and their children, Alyssa and Jacob), Dr. Hammer says he appreciates the opportunity to treat familiar faces. “Since I’ve lived here my whole life, a lot of my patients are people I’ve known for many years. From family friends to past teachers and schoolmates, that’s been a really neat aspect of practicing in my hometown.”

Outside of work, Josh engages in a variety of active pastimes. “During the winter, I really enjoy skiing, which is something I’ve been doing since I was five years old,” he says. “I also do a lot of mountain and road biking throughout the year.” When he’s not on the slopes or a mountain trail, Josh enjoys spending time with his family. “We stay pretty busy with the kids, especially with all the sports activities they’re involved in. One thing we really enjoy is going on camping trips, both locally and at national parks like Yellowstone.”

In regard to his career, Dr. Hammer says the key to professional success is anything but one-dimensional. “For us, patient satisfaction consists of a number of aspects. One is being honest with our patients and building relationships of trust with them. Another is treating each patient as we would want to be treated ourselves. Additionally, we always strive to give our patients a high value. We know dental work can be expensive, so we want them to be totally satisfied with what they’re receiving.”

When asked how his life might look if he were to retire tomorrow, Josh says he’d find new avenues by which to serve others. “I would want to get more involved with helping people in the community. There are a lot of people with needs out there, so I think that would be a really rewarding way to invest my time.”

Ask Me Anything!

Q: If you could travel anywhere in the world, where would you go?
A: Italy…for the food, culture and historical sites of interest.

Q: Do you collect anything?
A: I have a coin collection.

Q: What’s one website you visit on a daily basis?
A: MSN.com, just to get an overview of the day’s news.

Q: What’s your favorite snack?
A: Pistachios.

Q: Did you play any sports in high school?
A: Football. I played quarterback and wide receiver.

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Expert articles
  • Sugar Intake and Dental Health

    SANTA ROSA — Everyone knows eating too much sugar can negatively affect dental health, but many people lack an awareness of how much sugar they ingest on a regular basis. Maybe that’s because sugar is present in so many items today, including seemingly innocuous ones. Besides obvious culprits like soda and candy, other sugar-rich consumables include energy drinks, breath mints, cough drops and yogurt. And don’t forget chewing gum—although you don’t ingest it, your teeth are still being affected by the sugar it contains.

    Even if you’re diligent about your daily brushing and flossing routine, excessive sugar intake can make you susceptible to cavities and other dental health issues. For this reason, make sure you’re aware of the sugars you consume on a daily basis and consider scaling back if you find yourself suffering from tooth decay.

    Read moreRead less
  • Benefits of a Night Guard

    SANTA ROSA – Amid the fast-paced tumult of modern-day life, it’s common for people to become overstressed. This stress can be expressed in a number of conscious and unconscious ways. One frequent example of the latter is clenching and grinding of the teeth during sleep, which can result in tooth and jaw pain, including conditions like TMJ. Due to its unconscious nature, people are often confused when they learn the cause of the symptoms they’re experiencing.

    Fortunately, there’s a simple tool that can alleviate the effects of nocturnal clenching and grinding: a mouth guard worn in the mouth while sleeping, often referred to as a “night guard.” In addition to protecting the surfaces of your teeth from grinding, the cushion provided by a night guard helps allay some of the jaw strain caused by clenching. Some research even suggests that wearing a night guard reduces the frequency and intensity of grinding sessions.

    When it comes to purchasing a night guard, a custom-made model procured from your dentist is ideal, as it will conform to your mouth’s unique shape and contours. However, even a generic night guard purchased from a drugstore is better than nothing, so whatever your budget, don’t hesitate to take advantage of this beneficial device.

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Expert video tip
  • Video: Monitoring Sugar Intake

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: Even if you’re diligent about brushing and flossing, excessive sugar consumption can still take a toll on your dental health. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Dr. Josh Hammer of Hammer & Bonin Cosmetic & Family Dentistry to learn more.

    Diamond Certified Expert Contributor, Dr. Josh Hammer: So, I wanted to talk with you today about our daily intake of sugars. Oftentimes, we’re not aware of all the sugars that we’re taking in. And some of those sugars include: chewing gum, soda pop, or energy drinks, candies, mints, cough drops – things that we’re sucking on.

    Even if we have great habits with brushing and flossing, if we have a high sugar intake, we can be getting cavities – and oftentimes, many cavities. So, being aware of the sugars that are going in makes a big difference with preventing tooth decay.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
  • Video: Monitoring Sugar Intake

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: Even if you’re diligent about brushing and flossing, excessive sugar consumption can still take a toll on your dental health. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Dr. Josh Hammer of Hammer & Bonin Cosmetic & Family Dentistry to learn more.

    Diamond Certified Expert Contributor, Dr. Josh Hammer: So, I wanted to talk with you today about our daily intake of sugars. Oftentimes, we’re not aware of all the sugars that we’re taking in. And some of those sugars include: chewing gum, soda pop, or energy drinks, candies, mints, cough drops – things that we’re sucking on.

    Even if we have great habits with brushing and flossing, if we have a high sugar intake, we can be getting cavities – and oftentimes, many cavities. So, being aware of the sugars that are going in makes a big difference with preventing tooth decay.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Hammer & Bonin Cosmetic & Family Dentistry WEBSITE AND EXTERNAL FEED
  • Hammer & Bonin Cosmetic & Family Dentistry SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Hammer & Bonin Cosmetic & Family Dentistry
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 121 VERIFIED CUSTOMERS i
Hammer & Bonin Cosmetic & Family Dentistry : Average 9.2 out of 10 based on 121 unique customer surveys of customer satisfaction.

Brad B.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

1 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're honest, good and know their stuff, the staff is kind and professional. I always have a good experience.

They're good dentists and I feel comfortable going to the dentist.

Louise G.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

2 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is excellent, both are excellent. I have been with them for years.

I think they just seem to know what they are doing. They have an excellent way of maintaining comfort and seem to know when and what to do.

Sandi B.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

3 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them to go use them and that I have recommended them already.

They explain everything they do and do a good job. They don't overcharge.

Sarah E.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

4 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

Super friendly, they look at what you want and fulfill your needs.

The smile when you walk in, it is a happy environment.

Vince H.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

5 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are just reliable and get the job done. I'm pretty fearful when it comes to the dentist and they eased my fear and made me comfortable.

Eased my fear and made me comfortable, they made sure I wasn't in pain.

Larry L.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

6 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are terrific and care about their patients.

They are terrific and care about the quality work that they provide.

Angie A.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

7 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great office, good people

The expertise

Dennis H.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

8 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I definitely have referred them to people.

Probably Dr. Hammer and the staff, they are all great and polite and just filled with great personnel.

Wes S.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

9 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very consensus, friendly and good work ethic

The same response I just gave

Nick B.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

10 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

A friendly environment for patients

That they are friendly people

Steve W.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

11 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great.

I already said they are great, they provide a good service.

Nick A.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

12 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They keep appointments on time with no waiting. They don't ask you to do more than what you need to, and they schedule the appointments easily.

The appointment was fairly quick and the staff was friendly.

Art R.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

13 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

Try it, you might like it.

The quality is great and they are consistent with it.

Matt L.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

14 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

That I always had excellent service and they are nice people.

The quality of work I receive

Eric F.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

15 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them several times already. They do excellent work.

They are friendly and flexible with their schedules. They do 4-star, quality work.

Patricia Y.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

16 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they're very friendly, efficient, and they follow up well. They're very inclusive and seem happy to see you.

They fix my problems. Out of all the dentists I've seen, they're doing pretty well.

Erica H.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

17 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have been going to them since I was three years old. I would not change for anything. I would even commute 45 minutes.

The relationship with the dentist, they make it personable. They make the experience very comfortable, it's a clean environment. They're kid friendly, and they have toys and stickers for the kids.

Sarah F.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

18 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good with my children, and they are consistently friendly.

They are good with my children.

Francisco S.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

19 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

You feel at home as soon as you walk in. They treat you better than a patient. They make you feel like family. The staff is excellent.

I just felt at home. I love the way the staff treated me, as well as Dr. Bonin.

Sandra P.

VERIFIED Hammer & Bonin Cosmetic & Family Dentistry CUSTOMER

20 of 121

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have sent friends and family members there. They are very pleasant. Some people are afraid of dentists. They help you out, and work with you if you are afraid.

They take their time, and they are concerned how you are feeling. They try to keep it from being painful.

Read All 121 Survey Responses at Ratings View