Diamond Certified Company Report

Guy’s Fencing, Inc.

Diamond Certified Company Report

Guy’s Fencing, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 266 VERIFIED CUSTOMERS i

Brad H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

1 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Accurate, very good workmanship, and courteous

Quality of the workmanship and professionalism

Ronald D.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

2 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Guy, the owner, is very good at helping you pull together your project. He is reliable, and he has a competitive price.

The owner is very prompt, and he does what is promised.

Phillip H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

3 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Guy, the owner, does thorough work.

He is reliable and honest.

Read All 266 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Guy Aranda, Owner

Guy’s Fencing, Inc. builds, installs and repairs fences, trellises, gates, planter boxes, and more for residential clients throughout the Bay Area. The family-owned and operated company also pressure washes and stains wood structures, and it provides free estimates for projects of all sizes.

Owner Guy Aranda has more than 35 years of experience in the contracting industry. He established Guy’s Fencing to provide homeowners with efficient, high-quality fencing work while simultaneously keeping expenses to a minimum. “I listen to each customer’s concerns and work closely with them to make the best use of their investment,” says Mr. Aranda. “My obligation to my clients is their complete satisfaction.” 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Guy’s Fencing, Inc.

COMPANY CONTACT
Service AREA

The San Francisco Bay Area

SERVICES PERFORMED

Fences

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Guy’s Fencing, Inc.

Company Profile

Guy’s Fencing, Inc. builds, installs and repairs fences, trellises, gates, planter boxes, and more for residential clients throughout the Bay Area. The family-owned and operated company also pressure washes and stains wood structures, and it provides free estimates for projects of all sizes.

Owner Guy Aranda has more than 35 years of experience in the contracting industry. He established Guy’s Fencing to provide homeowners with efficient, high-quality fencing work while simultaneously keeping expenses to a minimum. “I listen to each customer’s concerns and work closely with them to make the best use of their investment,” says Mr. Aranda. “My obligation to my clients is their complete satisfaction.” 

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Company Philosophy

"We're an honest company, and we bring an open mind and hard work ethic to every project. Service and workmanship are very important to us, and we strive to provide our customers with the very best. We do the whole job from start to finish, using the very best pressure-treated post and redwood products. Our staff takes great pride in providing each customer with many options, keeping in mind all construction guidelines. We meet our customers' expectations and guarantee their projects. Ultimately, we want our clients to be absolutely satisfied with their projects from beginning to end."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for fencing companies that have earned the prestigious Diamond Certified award. For Guy’s Fencing, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on providing quality throughout every aspect of every job, from the choice of materials to the method of construction. “We use the best wood and building methods to ensure our fences are as durable and beautiful as possible,” says owner Guy Aranda. “For example, the most common type of fence we build is a wooden board-on-board fence, and we frame it differently than most companies by adding a two-by-six cap on top. Not only does this provide extra support and strength, but it looks better, too.”

Guy’s Fencing has been building, installing and repairing fences, decks, gates, trellises, planter boxes and more for residential clients throughout the Bay Area since 2001. The family-owned and operated company also stains and pressure washes wood structures, and it provides free estimates for projects of all sizes.

Unlike less experienced fencing companies that undervalue the importance of environmental responsibility, Guy’s Fencing implements a variety of Green business practices in its daily operations, including acquiring all its wood from local suppliers who use sustainable methods to produce lumber. “Operating with environmental sensitivity isn’t just helpful to the Earth–it also supports the local economy by providing jobs for people in the community,” says Mr. Aranda. “Today’s consumers expect environmentally-conscious behavior from the companies they hire, and that’s exactly what we provide.”

Another distinguishing attribute of Guy’s Fencing is its highly skilled and experienced technicians, many of whom have been working in the fencing industry for more than 20 years. “Our foremen have spent the last two decades learning the best techniques that make for longer-lasting fences, like using bigger posts and digging deeper post holes, and they apply those techniques to every fence project,” explains Mr. Aranda. “Our philosophy is, ‘Do it once; do it right.'”

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Industry Info

If you’re planning to install a fence on your property, make sure you choose the right building material to meet your needs. According to Guy Aranda, owner of Guy’s Fencing, Inc. in Windsor, one of the most important decisions to make when taking on a fence project is choosing the right type of wood. “I usually recommend pressure-treated wood for fence posts—it’s Douglas fir that has been chemically treated to resist insects and rotting, and it typically lasts 30 to 40 years,” he explains. “Sometimes people have concerns about pressure-treated wood because arsenic was once used in the treatment, but that’s no longer the case. Wood that has been pressure-treated is perfectly safe, long-lasting and relatively inexpensive.”
When it comes to fence boards, Mr. Aranda recommends using redwood instead of cedar. “The most common choice for boards is cedar, but it isn’t really a good fencing material because it tends to twist and warp,” he says. “Try finding redwood products made by a local supplier who utilizes sustainable business practices. You can also try composite decking—it’s made from recycled plastics, so it’s both environmentally-friendly and long-lasting.”
Dealing with a damaged fence can be tricky, as homeowners often have to weigh the cost of repairs against the expected life of their fences. Mr. Aranda says he often recommends avoiding repairs in favor of full replacement. “If your fence has minor damage to a few boards or posts, that’s one thing, but if there’s extensive damage or deterioration, it’s usually less expensive to replace the entire thing. Also, if the whole fence is relatively old, the repair won’t last that long, so it’s like you’re paying twice.”

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Frequently Asked Questions

Q: Do I need a permit to build a fence?

A: Regulations vary from city to city, but you usually don’t need a permit to build a fence as long as it’s not attached to your house. Your homeowner’s association may have its own rules, but we’ll let you know the specifics before any work begins.

Q: How soon can you get here if I need my fence repaired?

A: Generally, we can come take care of a repair within two days of your initial call. If it’s an emergency and the fence has to be repaired right away, we can usually shift our schedule to make it work.

Q: What are the benefits of using pressure-treated wood to build a fence?

A: Pressure¬-treated wood lasts longer and costs less than redwood or cedar. Essentially, it’s Douglas fir that’s chemically treated to last 30 to 40 years, so it’s a real money saver in the long run.

Q: Do you build chain link fences?

A: We occasionally build chain link fences, but our main focus is building wood fences.

Q: Can you install a security gate on my property?

A: Yes.

Q: Do you provide free estimates?

A: Yes.

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SELECTED PHOTOS FROM Guy’s Fencing, Inc.

Guy’s Fencing, Inc. WEBSITE AND EXTERNAL FEED
  • Guy’s Fencing, Inc. SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.guysfencing.com
Diamond Certified RATINGS ON Guy’s Fencing, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 266 VERIFIED CUSTOMERS i
Guy’s Fencing, Inc. : Average 9.3 out of 10 based on 266 unique customer surveys of customer satisfaction.

Brad H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

1 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Accurate, very good workmanship, and courteous

Quality of the workmanship and professionalism

Ronald D.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

2 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Guy, the owner, is very good at helping you pull together your project. He is reliable, and he has a competitive price.

The owner is very prompt, and he does what is promised.

Phillip H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

3 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Guy, the owner, does thorough work.

He is reliable and honest.

Roger B.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

4 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

They had excellent customer service, they listened to what I wanted for my fence, and they went out of their way to make sure that I got what I wanted.

The people were very easy to work with and nice, trustworthy folks.

Kathy B.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

5 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have already recommended them to a friend who has used them already.

The workers were really quiet and efficient. I watched their work, and it was good.

Steve D.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

6 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go with Guy's Fencing.

They were professional, quick, and reliable. They were affordable as well.

Marie F.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

7 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

I found that they were helpful in guiding me to what I wanted as I wasn't sure.

When he came out, he was very friendly, and I really look for that as I sometimes feel intimidated.

Rosy F.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

8 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great price and great service

They did a good job.

Peter F.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

9 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does good work, and he charges a fair price.

The overall quality of the work

Myra F.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

10 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did high quality work.

They did a deck for me. It turned out beautifully, and the workers were excellent.

Jim G.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

11 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does other things besides fencing, and I did not know that. When he puts in Trex decking, he installs it so there are no fasteners displayed.

They are very prompt, they are very good, and the wood is special made, shipped down from Ukiah, and it has extra thickness.

Gina H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

12 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they do quality work, but wary of the contract. It felt like they asked for money beyond what was written in the contract, but we worked it out, and they completed the job.

The end product

Kimberly H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

13 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

We have already referred them to other people, and we will continue to refer them.

They do good, quality work.

David H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

14 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would be happy to recommend them.

There were never any surprises whatsoever.

Cristina H.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

15 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Knowledgeable and reliable

Family owned and run

Matt K.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

16 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job. Both my mom and brother-in-law have used them.

They were on time, and they did a really good job. The fences are really solid.

Tracy K.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

17 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

I love the quality of their work.

The job was done when he said it would be.

Gwendolyn M.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

18 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have told everyone to give him a call, even though it might take a month, but it is definitely worth it.

He was always here checking on the guys, and he answered all of my questions. He was just a pleasure.

Shane M.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

19 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great final product, but the office staff and their scheduling could use improvement.

The final product

Sam M.

VERIFIED Guy’s Fencing, Inc. CUSTOMER

20 of 266

Quality 10
10 10
Loyalty Yes
CRITIQUE

They build a nice fence, and they do a professional job.

They get the job done, and they make me look good.

Read All 266 Survey Responses at Ratings View