Diamond Certified Company Report

Greenbelt Pest Control, Inc.

Diamond Certified Company Report

Greenbelt Pest Control, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 125 VERIFIED CUSTOMERS i

C.H.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

1 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, easy to work with, and honest. We have recommended their services to others.

Ryan was responsive to our needs and didn't charge us for anything beyond what he estimated. He was reliable, on time, kept everyone informed, helped with notifying neighbors who were going to be involved, and made us all feel very comfortable with the process. I thought his services were great.

P.C.H.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

2 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very friendly, they do good quality work, and they don't expect payment until the problem is solved.

They're locally owned, they use chemicals that are safe around pets, and they're willing to do what it takes to solve the problem before expecting payment.

Brian F.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

3 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have them do pest control service for me on a regular basis. They're reliable and now we don't have any bugs.

The pricing is good, and I like that the service is effective.

Read All 125 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Greenbelt Pest Control, Inc. provides a wide range of pest control services for residential, commercial and industrial clients in Marin, Sonoma, and Napa Counties. The company combines various chemical and nonchemical treatment methods to eradicate termites, ants, rodents, and all other pests from its clients’ homes, buildings, and landscapes. It also offers numerous landscape pest control services, including Sudden Oak Death treatments, tree deep root fertilization, and insecticide/fungicide spray or injection applications.

Owner Ryan Ackman says Greenbelt Pest Control’s ability to offer such a diverse array of services has been an important part of its success. “Our clients know we’re willing to take on anything that comes our way, regardless of how challenging it seems. We truly care about the results we provide, so we always stay on the job until the problem is completely solved.”

Greenbelt Pest Control utilizes Green business practices whenever possible, from making sure all its treatments are EPA-registered to implementing environmentally-friendly baiting options. “Also, all the products we select for indoor use fall into the EPA’s lowest risk category,” adds Mr. Ackman. “Our goal is to provide the best options for the environment and those who live in it.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Greenbelt Pest Control, Inc.

COMPANY CONTACT
Service AREA

Marin
Napa
Sonoma County
Rohnert Park
Cotati
Cloverdale
Healdsburg
Windsor
Santa Rosa
Petaluma

SERVICES PERFORMED

Eradication of Termites, Wood-Destroying Organisms and Structural Pests
Pest Maintenance
Rodent/Animal Exclusion
Tree Spraying
Injections
Fertilization
Plant Fertilization
Sudden Oak Death

BRANDS Supported
  • Termidor

  • Agrifos

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Greenbelt Pest Control, Inc.

A Greenbelt Pest Control technician performs an organic maintenance spray application in a customer’s garden.

Company Profile

Greenbelt Pest Control, Inc. provides a wide range of pest control services for residential, commercial and industrial clients in Marin, Sonoma, and Napa Counties. The company combines various chemical and nonchemical treatment methods to eradicate termites, ants, rodents, and all other pests from its clients’ homes, buildings, and landscapes. It also offers numerous landscape pest control services, including Sudden Oak Death treatments, tree deep root fertilization, and insecticide/fungicide spray or injection applications.

Owner Ryan Ackman says Greenbelt Pest Control’s ability to offer such a diverse array of services has been an important part of its success. “Our clients know we’re willing to take on anything that comes our way, regardless of how challenging it seems. We truly care about the results we provide, so we always stay on the job until the problem is completely solved.”

Greenbelt Pest Control utilizes Green business practices whenever possible, from making sure all its treatments are EPA-registered to implementing environmentally-friendly baiting options. “Also, all the products we select for indoor use fall into the EPA’s lowest risk category,” adds Mr. Ackman. “Our goal is to provide the best options for the environment and those who live in it.”

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Company Philosophy

"We treat every customer the way we'd want to be treated, and we're dedicated to providing fast, efficient solutions to their pest issues. By combining state-of-the-art technology with the latest pest control techniques, we're able to customize an effective treatment plan for every situation."

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Comparative Summary

Maintaining customer satisfaction is crucial for any business, but it’s even more important for pest control companies that have earned the coveted Diamond Certified award. For Greenbelt Pest Control, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its training and state-of-the-art equipment to provide effective, long-term solutions for pest problems of every variety. “We take what we do very seriously, and we work on every customer’s home as if it was our own,” says owner Ryan Ackman. “We don’t want them to experience the same pest problems year after year, so we always do our homework and make sure we take care of everything the first time.”

Greenbelt Pest Control has been providing pest control services for residential, commercial, industrial, and agricultural clients in Sonoma, Marin, and Napa Counties since 2007. In addition to using chemical and non-chemical treatment methods to eradicate termites, ants, bed bugs, rodents, and other structural pests from homes and buildings, the company has the in-house capabilities to offer landscape pest control services such as tree and plant fertilization, sudden oak death treatments, and fungicide applications.

Unlike pest control companies that are forced to limit their services because of a lack of experience or equipment, Greenbelt Pest Control’s diverse expertise enables it to handle almost any pest-related needs its clients have. “We treat both homes and landscapes for everything from insects and rodents to mold,” says Mr. Ackman. “We’re willing to take on anything that comes our way, no matter how challenging it may seem, and our customers really appreciate that.”

Another distinguishing attribute of Greenbelt Pest Control is its environmentally-friendly approach to handling pest problems. “We try to avoid spraying unless it’s absolutely necessary,” says Mr. Ackman. “For example, we utilize a variety of methods pertaining to tree and landscape ornamental pest control that address problems without killing beneficial insects and polluting the environment. By using alternative methods, we can provide safer, healthier solutions.”

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Industry Info

If you have a pest infestation in your home, don’t underestimate the importance of leaving it to a professional. By taking their own measures to combat pest infestations, some homeowners think they’re helping to augment the treatment of a pest control company. However, these independent efforts can actually be counterproductive in the long run. “Even if you think you’re helping, if you use the wrong products and methods, you can actually detract from the efficiency of a pest control company’s treatment,” says Ryan Ackman, owner of Greenbelt Pest Control, Inc. in Cotati.

Mr. Ackman says there are many instances where a homeowner’s efforts to supplement a pest control company’s treatments can backfire. “Most pest control companies will use bait for ant infestations because they want the ants to track the bait back to their nest. However, if a homeowner sees a trail of ants and sprays them with pesticide, the ants will be scared off and avoid that area, which defeats the purpose of putting bait down to begin with.”

A similar issue that pest control professionals often come across is when a homeowner has already attempted to treat the problem before calling for additional help. In this instance, it’s crucial to inform your pest control specialist of the steps you’ve already taken, as this can factor into how the specialist chooses to treat the situation. “It’s very common for people to spray and then call a professional,” says Mr. Ackman. “The best way to help is to fully disclose anything you’ve already done so the pest control professional knows exactly what to expect.”

If you’re hiring a pest control company for the first time, Mr. Ackman suggests finding one that implements integrated pest management (IPM) practices. “Some insects can adopt resistances to certain products, and the key to preventing that from happening is IPM,” he says. “The idea is to take a holistic, preventative approach that consists of rotating treatment methods and employs as few sprays and toxic products as possible.”

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Frequently Asked Questions

Q: How long will my pest treatment last?

A: Some treatments are permanent, but others need to be repeated on a regular basis. For example, an ant or spider treatment will typically only be effective for one or two months. It depends on a variety of factors, so we won’t be able to predict the longevity of your treatment until we see your specific situation.

Q: Are your products safe?

A: Absolutely. Most of the products we use are fairly low in toxicity. For example, one of our main products has the same active ingredient as a flea product that you’d put directly on an animal. We also use a Green product that’s mainly comprised of mint and clove oils, which is a great alternative if you’re concerned about safety.

Q: Do you perform inspections?

A: Yes. Our inspection service typically ranges from $60 to $90, but if you choose to have us perform the treatment, we’ll credit that amount to the final bill.

Q: How soon can I go outside following a landscape treatment?

A: We recommend staying inside until the treatment material is completely dry. This varies from season to season: during summer, it typically only takes a couple hours, but it can take up to four or five hours in the winter.

Q: Will the treatment wash away if it rains?

A: No. The materials we use are designed to stay put—they don’t wash away easily.

Q: Do I have to get a tree treatment every year?

A: Yes, most trees need some sort of treatment every year to maintain their health, especially if they’re non-native transplants.

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SELECTED PHOTOS FROM Greenbelt Pest Control, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Ryan Ackman

Expert CONTRIBUTOR PROFILE

Ryan Ackman: Green Ambition

By James Florence, Diamond Certified Resource Reporter

COTATI — For Ryan Ackman, the decision to found an independent pest control company was chiefly motivated by a passion for environmental stewardship. “Within a few years of working for a locally-owned pest control business, I started gaining an interest in new industry developments, particularly in regard to environmentally-friendly products and practices,” he recounts. “Unfortunately, the company I worked for wasn’t interested in adapting with the times; rather, they were satisfied with continuing to use conventional methods. Eventually, I decided to start my own business, which allowed me to focus on providing innovative, environmentally-conscious solutions.”

Today, as owner of Greenbelt Pest Control, Inc., Ryan continues to operate on the cutting edge of industry methods and technology. “By thinking creatively and taking a more ecologically-sensitive approach, we’re able to get the same or even better results than those of conventional methods, all while reducing our environmental impact.”

A lifelong resident of Sonoma County (where he lives with his wife, Jenna, and their three daughters), Ryan enjoys taking advantage of all that the local setting has to offer, from skiing at Tahoe to soaking in the sun at a nearby beach. “We’re very blessed to live in such close proximity to the ocean, the mountains and the city—it’s really an ideal location.” Ryan also likes volunteering his time to coach youth sports, including his daughters’ teams. At home, he enjoys activities like working on gardening and landscaping projects, as well as playing musical instruments such as the guitar and the drums. “We have a few instruments in our home, and I encourage our kids to play them.”

When asked about a personal philosophy, Ryan offers his own take on the age-old golden rule. “People always say you should treat others the way you’d expect to be treated, but as a business owner, I strive to treat others better than how I’d expect to be treated,” he explains. “That’s why I’m very proactive about following up with our customers and making sure they’re pleased with the quality of our work.”

When asked the first thing he’d do if he could retire tomorrow, Ryan says he’d take a long road trip. “I would probably buy an RV and travel as much as possible. I think my first trip would be to take my girls to see the Grand Canyon.”

Ask Me Anything!

Q: What insect best characterizes you?
A: A harvester ant, because they’re communal and work together as a team.

Q: If you could immediately master any musical instrument, what would you choose?
A: Piano.

Q: Are you a dog person or a cat person?
A: Dog person—we have three Chihuahuas.

Q: Who makes you laugh?
A: Jack Black.

Q: What’s your favorite local winery?
A: Ravenswood Winery in Sonoma.

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Expert articles
  • How to Keep Rodents Out of Your Garage

    COTATI — When it comes to keeping your home rodent-free, it’s best to take a preventative approach. One often-overlooked aspect in this regard is restricting rodent access to a common entry point: the garage.

    Rodents often enter garages through gaps in side doors. A good way to prevent this from happening is to install a door sweep on the underside of your door. If that doesn’t stop rodents from entering your garage, they may be getting in through the main door or another passage, which means you’ll need to set traps.

    Some people don’t like setting snap traps because of the safety risk to pets and small children. This concern can be addressed by covering each trap with a cardboard box that contains one or two small holes that allow the rodent to enter. When choosing a box to cover the trap, make sure to pick one that’s tall enough for the trap’s swing arm to have sufficient clearance when triggered.

    Peanut butter is effective bait for attracting rats and mice, but some savvy rodents find a way to get a meal without triggering the trap. To address this, place a small piece of paper towel on top of the peanut butter—they’ll saturate into each other and make it more difficult for rodents to get. Also, if peanut butter fails to be effective bait, try using dryer lint (rodents like to use it for nesting material).

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Expert video tip
  • Video: Rodent Trap Safety

    Complete Video Transcription:

    COTATI — Host, Sarah Rutan: When it comes to dealing with a pest problem, those with children or pets can benefit from this helpful, safety tip. Today, we’re in Cotati with Diamond Certified Expert Contributor Ryan Ackman of Greenbelt Pest Control, to learn more.

    Diamond Certified Expert Contributor, Ryan Ackman: Rodent control, everybody has a story about rats or mice. The key is prevention. Often, the garage is the weak spot of a home. If they get into the garage, they can get into the rest of the house in most cases.

    This is a door sweep. The side door of the garage usually has a gap large enough for a rat or a mouse to get through, and these will help stop them from getting in. If that doesn’t do it, they may be getting in from the large-size garage door and you need to set traps.

    This is a small typical cardboard box with two holes in it, large enough for a rat or a mouse to get in, and this is for the safety of our pets and children. Many times folks who have cats and dogs and small children want to set traps, but they’re afraid that they’re going to get hurt because the trap is exposed. So, we just put the trap inside this box and allow the rodents to go in and that they be the only ones to have access to the snap trap inside.

    When choosing a box to accommodate the snap trap, make sure that you pick one that’s tall enough for the swing arm of the snap trap to have clearance when being triggered. We often use peanut butter or something similar to bait rodents.

    And sometimes the rodent is able to get a meal without getting snapped. When this happens, we will often take a piece of paper towel and put it on top of the peanut butter, and it will stick and saturate through into the piece of paper towel making it more difficult for the rodent to get that meal.

    If peanut butter is not working, try dryer lint. Often nesting material can be used as a lure to get rodents to go into an area where there’s a trap and get snapped.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Greenbelt Pest Control, Inc. WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
www.greenbeltpc.com
Diamond Certified RATINGS ON Greenbelt Pest Control, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Diamond Certified Qualification

Based on customer surveys, we declare this company has passed all rating steps and has earned The Diamond Certified Award

David Pak
Director of Ratings Research
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 125 VERIFIED CUSTOMERS i
Greenbelt Pest Control, Inc. : Average 9.2 out of 10 based on 125 unique customer surveys of customer satisfaction.

C.H.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

1 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, easy to work with, and honest. We have recommended their services to others.

Ryan was responsive to our needs and didn't charge us for anything beyond what he estimated. He was reliable, on time, kept everyone informed, helped with notifying neighbors who were going to be involved, and made us all feel very comfortable with the process. I thought his services were great.

P.C.H.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

2 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very friendly, they do good quality work, and they don't expect payment until the problem is solved.

They're locally owned, they use chemicals that are safe around pets, and they're willing to do what it takes to solve the problem before expecting payment.

Brian F.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

3 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have them do pest control service for me on a regular basis. They're reliable and now we don't have any bugs.

The pricing is good, and I like that the service is effective.

Addison S.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

4 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very courteous and thorough

We like the courtesy of the people.

Christine G.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

5 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reliable and friendly.

I was able to get an appointment quickly, and they had good follow-through.

Cindy C.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

6 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great service and easy to work with

The owner himself was the person who serviced our house, and he knew exactly what needed to be done.

Debbie W.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

7 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job, they remember to be there when they're supposed to be, and their electronic bill payment system makes it very easy to do business with them.

I like that they're a locally-owned company and that the owner himself came to my house. He was very receptive, took his time, and didn't rush through the job. I really liked that.

John S.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

8 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're professional.

I like that they're on time.

Karen P.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

9 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

Ryan shows up when he says he will, and the things he suggests end up being of benefit to our trees. You see good results.

Ryan suggested some things we could do ourselves for some of our trees, so he never came across like he was just trying to sell us a lot of services that we didn't really need from him.

Laura L.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

10 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought Jake was very thorough. He went the extra mile with us when we had a really unfortunate situation. No matter how many changes or challenges kept popping up, he was able to roll with it.

It was just like you didn't even have to think about the problem anymore. Jake took care of everything. He was really great.

Liz W.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

11 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

We will be using them again. I think they have good customer service and follow-up.

We had a problem with our trees that needed to be eradicated. They were on it pretty quickly and were able to solve the problem.

Maggie G.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

12 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They got rid of my problem. They were on time and fabulous. I've recommended them to several of my friends.

I liked that they came out immediately and got rid of my pest problem.

Marilyn L.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

13 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell people I was satisfied with them.

They were efficient and effective.

Marilynn C.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

14 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's a fine organization. They really saved our lives with multiple kinds of pests.

We really liked the person who came to the house. He explained exactly what he could do for us and then did it. I thought he went the extra mile to make sure we were safe.

Michael B.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

15 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job.

Ryan was nice to work with.

Paul E.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

16 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

Ryan is punctual, knowledgeable, and researches issues if he doesn't already know how to solve the problem.

I had a really difficult problem that needed to be dealt with. Ryan researched it, came up with a solution, and it's working.

A.T.S.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

17 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very responsible, very quick to get back to you, and the quality of work is excellent.

Their loyalty to their customers. They did a great job.

C.R.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

18 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were good. They were knowledgeable, efficient, and they gave accurate quotes. Sometimes other businesses can be vague, so that was appreciated.

They were good communicators about price and what to expect from the work that they did.

G.A.I.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

19 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good products that handle eco-friendly situations like ours, and they have excellent customer service.

They address any concerns we have right away. We like them.

M.V.R.C.

VERIFIED Greenbelt Pest Control, Inc. CUSTOMER

20 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very conscious of any animals that you have and also of the environment.

I liked that they were friendly, they had great customer service, and they were smart. They knew about all of the chemicals they were using. They're excellent. I think they're great.

Read All 125 Survey Responses at Ratings View