COMPANY REPORT NAVIGATION
Diamond Certified Company Report

Dr. Thomas A. Aller Optometrist, Inc.

Diamond Certified Company Report

Dr. Thomas A. Aller Optometrist, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Kathleen W.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Aller is just great. I just recommended him to somebody. He's extremely knowledgeable and very personable. He's always advanced in his field. He's always looking into new options.

He is extremely personable.

Jose M.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

We've been using Doctor Aller for years. Both my wife and I saw him before we started a family and now all of our children see him. We are keeping it in the family. He is a pioneer in eye correction.

He's very personable and very knowledgeable and a pioneer in eye services. It's always been a great experience. Everything is nice from the exam rooms to the showroom.

Melissa B.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very knowledgeable, and he is progressive. I trust whatever he suggests.

Everything is up to date, including technology.

Read All 150 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dr. Thomas Aller, President

Dr. Thomas A. Aller Optometrist, Inc. provides a wide range of eye care services for all types of patients (including children) at its state-of-the-art San Bruno facility. In addition to performing comprehensive eye exams and fitting patients with eyeglasses and contact lenses, the practice has special expertise with myopia diagnosis and treatment, orthokeratology (corneal reshaping), dry eye testing, refractive surgery co-management, and more.

Dr. Aller has been researching myopia control methods for the last 20 years, and during that time he has gained international recognition as a leading expert in the field. “I’ve always been interested in finding ways to help people’s eyes improve over time, and that has led to multiple patents and worldwide research projects,” he explains. “My focus on research makes our patients confident that they’re going to receive the latest care.”

Dr. Aller says his practice’s utilization of the optometry industry’s latest equipment allows it to make the eye exam process as easy and comfortable as possible for patients. “If there’s a device on the market that will make things easier for our patients and result in better visual outcomes at the same time, we’ll get it. Our patients appreciate having access to such cutting-edge technology.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Dr. Thomas A. Aller Optometrist, Inc.

COMPANY CONTACT
Service AREA

San Francisco
San Mateo County
Menlo Park
Daly City
San Mateo
Foster City
Redwood City
San Bruno
Hillsborough

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SERVICES PERFORMED

Eye Examinations
Eyeglasses & Contact Lenses
Myopia Control
Orthokeratology
Refractive Surgery Co-Management
Dry Eye Treatment

BRANDS Supported
  • Adidas

  • Christian Dior

  • Flexon

  • Gucci

  • Juicy Couture

  • Koali

  • Marc Jacobs

  • Michael Kors

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Dr. Thomas A. Aller Optometrist, Inc.

Company Profile

Dr. Thomas A. Aller Optometrist, Inc. provides a wide range of eye care services for all types of patients (including children) at its state-of-the-art San Bruno facility. In addition to performing comprehensive eye exams and fitting patients with eyeglasses and contact lenses, the practice has special expertise with myopia diagnosis and treatment, orthokeratology (corneal reshaping), dry eye testing, refractive surgery co-management, and more.

Dr. Aller has been researching myopia control methods for the last 20 years, and during that time he has gained international recognition as a leading expert in the field. “I’ve always been interested in finding ways to help people’s eyes improve over time, and that has led to multiple patents and worldwide research projects,” he explains. “My focus on research makes our patients confident that they’re going to receive the latest care.”

Dr. Aller says his practice’s utilization of the optometry industry’s latest equipment allows it to make the eye exam process as easy and comfortable as possible for patients. “If there’s a device on the market that will make things easier for our patients and result in better visual outcomes at the same time, we’ll get it. Our patients appreciate having access to such cutting-edge technology.”

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Company Philosophy

"We respect every patient who visits our office, and we treat them the way we'd want to be treated in the same situation. Our goal is to come up with innovative, creative ways to solve our patients' eye issues and improve their overall eye health and visual comfort."

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Comparative Summary

Eye care practices are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Dr. Thomas A. Aller Optometrist, Inc. sets itself apart by performing cutting-edge research in order to find new ways to improve and maintain its patients’ eyesight. “I’ve always been interested in performing clinical research to help understand many of the observations that I have made over the years of treating my patients, and that has led me to take out multiple patents and join research projects around the world,” says Dr. Aller. “It’s the beginning of a revolution in optometry, and I’ve been fortunate to have a hand in it.”

Dr. Aller has been providing eye care services for all types of patients (including children) at his state-of-the-art San Bruno facility since 1990. In addition to performing comprehensive eye exams and fitting patients with eyeglasses and contact lenses, he and his technicians have special expertise with myopia diagnosis and treatment, dry eye treatments, corneal reshaping, refractive surgery co-management, and more.

Unlike less experienced optometrists that take a “one size fits all” approach to the eye care process in order to maximize their patient volume, Dr. Aller’s practice takes pride in its commitment to providing every patient with thorough, personalized care. “We take the time to give our patients the attention they deserve,” he affirms. “Our job is to make their lives easier by improving their vision, and the best way to do that is to provide enough time during their appointments to fully evaluate their eyesight and discuss their concerns.”

Another distinguishing attribute of Dr. Aller’s practice is its ability to keep patients’ eyes from worsening over time, which has resulted in a widespread clientele base that reaches across the United States and even into Canada. “We offer the latest technology, equipment, research and continuing education, so patients come from all over North America to see us,” says Dr. Aller. “Having concerned parents who are willing to travel long distances to receive the best care for their children is a great honor and one that I take very seriously.”

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Industry Info

As you age, don’t ignore changes in your vision and overall eye health. Human vision changes during every stage of life, from infancy through old age, so it’s important to have a familiarity with the most common types of changes so you know what to expect and when you should be concerned. If you have children, for example, make sure you understand that their ability to focus, see color, judge depth and remember what they see will develop throughout childhood, which means early eye exams should be focused solely on ruling out potential vision problems or abnormal eyesight.

Adulthood often brings unwelcome vision changes that are usually side effects of presbyopia (a natural hardening of the eye lens that makes it difficult to clearly focus on nearby objects). The most common complaints are slight blurring and the inability to read without a lot of light, but most of these issues can be treated by making simple lifestyle changes like wearing reading glasses.

Vision changes become the most problematic during senior years. Here are some common eye problems to watch for in your old age:

Cataracts
Approximately half of all Americans over the age of 65 develop cataracts, or a clouding of the eye lens. Cataracts can lead to blindness if left untreated, but they can usually be removed through surgery.

Macular degeneration
Also known as AMD, macular degeneration is the leading cause of blindness in American senior citizens. There’s no cure for the disorder, but early diagnosis and treatment can slow or stabilize its progression.

Glaucoma
A group of diseases caused by high pressure within the eye, glaucoma can damage eye nerves, cause blind spots or tunnel vision and, if left untreated, lead to irreversible blindness. Having an annual eye exam is the best way to detect glaucoma before it becomes untreatable with medication, surgery or laser therapy.

Eye floaters
These microscopic fibers reside in eye fluid and appear as tiny shadows, spots or flecks in your vision. Most eye floaters are harmless and don’t need to be treated, but if your floaters are accompanied by flashes of light or loss of vision, you could have a torn retina.

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Frequently Asked Questions

Q: Will you accept my insurance?

A: We accept various insurance plans, and we’ll let you know beforehand which services are covered under your insurance policy.

Q: Is there a way to keep my eyesight from getting worse?

A: Yes, there are several ways to keep your eyes healthy throughout your life. For example, we can implement strategies to protect against dry eye, macular degeneration and other diseases. Nutritional health and exercise are also important for avoiding those types of issues.

Q: Can I wear contacts if I have astigmatism?

A: Some optometrists say no, but when there’s enough astigmatism it should be corrected to provide optimal vision. If you come in for an eye exam, we’ll come up with a plan for your specific situation.

Q: Are over-the-counter eye drops safe to use?

A: It depends. Some people use eye drops to treat red eye, but that may be a sign of something more serious such as an infection or even glaucoma. Overusing eye drops can also be a problem, because they contain preservatives that may cause eye irritation. Most over-the-counter eye drops are fine for occasionally treating red eye, but you should see a doctor if you’re regularly experiencing red eye or other eye problems.

Q: Should I be concerned with little spots in my eye that move around?

A: Those spots are typically minor consequences of aging, but they could also be early signs of retinal detachment, so you should get an eye exam as soon as possible.

Q: Is there anything I can do to reduce eyestrain while working on my computer?

A: If you find you’re experiencing eye strain, headaches or fatigue while working on a computer, having a specialty pair of glasses that are optimized for computer work can help. People who work on computers tend to not blink as much as they should, so being conscious about blinking more often and using artificial tears sparingly can help. Also, taking breaks from work can be very beneficial. Try the ‘20/20/20 rule’—every 20 minutes, take a 20 second break and look 20 feet away.

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SELECTED PHOTOS FROM Dr. Thomas A. Aller Optometrist, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Dr. Thomas Aller

Expert CONTRIBUTOR PROFILE

Dr. Thomas Aller: A Career in Focus

By James Florence, Diamond Certified Resource Reporter

SAN BRUNO — When he was in college, Dr. Thomas Aller first considered a career in animal research, but he eventually shifted his focus toward a more human-centered vocation. “I was studying animal behavior at UC Berkeley—I figured I was going to teach Koko the gorilla to write Shakespeare or something useful like that,” he laughs. “However, I ultimately concluded that a life of doing research wasn’t for me, and I went into optometry instead.”

Today, after more than 31 years practicing in the optometry field, Dr. Aller says his favorite part of his job is, ironically, research. “I’ve spent most of my career researching the preventative treatment of nearsightedness in young children, which has become a worldwide epidemic in recent years. It’s also been long regarded as a strictly genetic and incurable condition, which I took as a challenge.”

Originally from Berkeley, Dr. Aller now resides in the neighboring town of Albany with his wife, Virginia. “This is where I grew up, so it just feels like home,” he says. “Not only are the people and weather great, we also have good schools and a lot of good restaurants, so it’s an ideal place to live and raise a family.”

Outside of work, Dr. Aller engages in a variety of physical and cerebral activities. “I play handball competitively and enjoy skiing and hiking as well,” he says. “I’m also an inventor, and I’m always working on at least one project. It’s a pretty arduous process to take an idea from conception to being provable and then actually getting it patented and developed, but it’s something I really enjoy.” When he’s not hitting a ball or tinkering in his lab, Dr. Aller keeps up with his and Virginia’s three grown children: Kimberly, Brian and Theresa.

In his life and career, Dr. Aller espouses the importance of persevering in the face of adversity. “My work in curing childhood nearsightedness has been met with a fair amount of resistance because it goes against the previously held notion that it’s incurable,” he explains. “Any time you challenge a conventional view, it goes through cycles of denial and even hostility before finally reaching the point of acceptance. I’ve seen been plenty of the former, but it’s also encouraging to see more and more eye doctors starting to treat nearsightedness as a preventable condition.”

When asked the first thing he’d do if could retire tomorrow, Dr. Aller says he’d spend more time inventing. “I’d probably take out my Top Ten list of invention ideas and get serious about working on them. A colleague of mine recently retired from optometry and is now running an ‘invention incubator,’ which sounds like something I’d like to be a part of.”

Ask Me Anything!

Q: Coffee or tea?
A: Both. I had coffee this morning, and right now I have a pot of tea boiling.

Q: If you could immediately master any musical instrument, what would you choose?
A: Probably the trumpet—I used to play it in high school.

Q: What’s your favorite band?
A: Tower of Power.

Q: What’s your favorite movie genre?
A: Suspenseful thrillers, particularly classics like Alfred Hitchcock’s films.

Q: How do you like your eggs?
A: Over medium.

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Expert articles
  • Innovative Methods for Treating Childhood Nearsightedness

    SAN BRUNO — It’s been long believed (and still is today) that once a child is diagnosed with nearsightedness, nothing can be done to stop the subsequent regression. However, over the last decade, researchers have discovered that there are indeed ways to treat and potentially cure childhood myopia.

    One method utilizes bifocal lenses that are designed to decelerate regression of a child’s vision. As demonstrated by multiple studies performed worldwide, these special lenses have been shown to slow down nearsightedness in young children by 50 to 90 percent. This method is particularly effective for certain types of children, which can be determined during an eye exam.

    Another method is called orthokeratology: an exciting technology that utilizes corrective contact lenses. Worn during sleep, the lenses temporarily reshape the cornea and help reduce refractive errors. Studies have shown this method to slow down nearsightedness by as much as 50 percent. Besides its effectiveness, the primary benefit of this method is that the lenses can be removed in the morning so they don’t interfere with the child’s daily activities.

    A third treatment method utilizes an eye drop called atropine, which dilates the pupil and relaxes the eyes’ focusing mechanism. Researchers have found that using very low doses of atropine can be effective in diminishing the symptoms of nearsightedness with minimal side effects.

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Expert video tip
  • Video: Treating Myopia

    Complete Video Transcription:

    SAN BRUNO — Host, Sarah Rutan: If you or your children suffer from Myopia, or nearsightedness, it’s important to know your options so that you can keep your eyes from getting worse. Today we’re in San Bruno with Diamond Certified Expert Contributor Dr. Thomas Aller to learn more.

    Diamond Certified Expert Contributor, Dr. Thomas Aller: Previously it was thought that with nearsightedness, or myopia, once a child gets nearsighted they just get worse and worse. There’s nothing you can do about it, and that is how nearsightedness is treated by most doctors all around the world.

    There’s been a revolution lately over the last five to 10 years certainly, and we found that there are, indeed, things that can be done to keep eyes from getting worse and worse. There are four different ways that this can be done with all with good research behind it.

    One technique is to use certain types of eyeglasses, bifocals. They’re especially effective for certain types of kids, but that can be determined during an eye exam. The research that I’ve done has to do with bifocal contact lenses. Bifocal contact lenses slow down nearsightedness by 50 to 90% as been shown in multiple studies all around the world.

    Then there’s orthokeratology, which is an exciting technology where you wear a contact lens while you’re sleeping. You take it off in the morning and you can see without them. So, kids really like that. They can swim and do sports and don’t have to worry about anything. But what’s really interesting about that technique is kids that wear that type of lens when they take them off, their vision doesn’t worsen as quickly also. So, that’s been shown to slow down nearsightedness by 50%. So, in the same range as bifocal contacts, although sometimes one works better than the other.

    And there is a treatment using an eye drop called atropine. I don’t use that that often. It’s being done very frequently in Asia. What’s really fascinating about atropine, which is an eye drop that dilates the pupil, is they found that if you use super-low doses, it actually works very well and has very low side effect, but I don’t use it that often. But there are ways to stop kids’ eyes from getting worse and worse.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org

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Dr. Thomas A. Aller Optometrist, Inc. WEBSITE AND EXTERNAL FEED
  • Dr. Thomas A. Aller Optometrist, Inc. SOCIAL MEDIA FEEDS
COMPANY WEBSITE
http://www.draller.com
Diamond Certified RATINGS ON Dr. Thomas A. Aller Optometrist, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i
Dr. Thomas A. Aller Optometrist, Inc. : Average 9.3 out of 10 based on 150 unique customer surveys of customer satisfaction.

Kathleen W.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dr. Aller is just great. I just recommended him to somebody. He's extremely knowledgeable and very personable. He's always advanced in his field. He's always looking into new options.

He is extremely personable.

Jose M.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

We've been using Doctor Aller for years. Both my wife and I saw him before we started a family and now all of our children see him. We are keeping it in the family. He is a pioneer in eye correction.

He's very personable and very knowledgeable and a pioneer in eye services. It's always been a great experience. Everything is nice from the exam rooms to the showroom.

Melissa B.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very knowledgeable, and he is progressive. I trust whatever he suggests.

Everything is up to date, including technology.

Emerson Q.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

4 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's an expert in orthokeratology and he's good at that.

He's good with patients and he's honest.

Carol L.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

5 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very knowledgeable. With him, I've had really good luck with getting fitted for contacts and glasses. I like him.

He gave me mono vision contact lenses and I could see up close. All the people who work there are very nice. It's pretty good.

Deborah B.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

6 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think the service was sufficient and he is knowledgeable.

He has an efficient and calm approach.

Lizbeth V.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

7 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was referred by one of my coworkers. I would also recommend them.

Dr. Ngo was concise and knowledgeable. If I had any questions, she answered them very thoroughly. They followed up with me afterwards. They were pretty good.

Jenna D.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

8 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I see Dr. Ngo and she's fantastic. They have a good selection of glasses.

It's convenient and accommodating and they have good service. I think they're doing pretty great.

Norma L.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

9 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is good.

He's patient and kind. The service for me is good.

Ana R.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

10 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like the doctor. He is good.

He is nice and he treats me well.

Ruschelle O.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

11 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were nice people. They made me feel very relaxed. They could have had a better selection of eyeglasses, but the service was good.

They treated me well.

Mary P.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

12 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very good and thorough.

I like the whole atmosphere and the staff and the doctor himself.

Michael V.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

13 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I highly recommend them. I think they're great.

I like their services and approach. I think Dr. Aller does a great job. All the services and products they offer are fine. I think they are fantastic.

Carlo J.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

14 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was impressed by the state of the art equipment they have there.

I like the thoroughness and detail.

Ann B.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

15 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are just very professional and up to date with their technology and practices.

I like their cleanliness and friendliness and their punctuality. I am rarely every waiting too long.

Mark D.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

16 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's really good at what he does. He's pretty thorough. He has a good staff and everyone is very helpful. If you're looking for an optometrist, he's your guy.

He's a personable guy and has a good manner about him. He's warm. He has an old-school manner. You get a good feeling when you go in you got what you wanted, and if you didn't he'll make sure you do. The service is great and the follow-up is good.

Paul G.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

17 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is the best eye doctor I've ever been to.

He's good. No one can fit me with contacts and he did. He's very knowledgeable, patient and informative. He did what no one else could do.

Paul S.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

18 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very polite and informative. They are friendly and make you feel like family.

I liked that they make you feel like family. They explain everything and answer all your questions.

Alexandra R.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

19 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He really knows what he is doing. He fixed my eyes and is good at his job.

I liked how quickly I was seen.

Amanda G.

VERIFIED Dr. Thomas A. Aller Optometrist, Inc. CUSTOMER

20 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does very good work and I am always very satisfied.

I like that he always double-checks everything.

Read All 150 Survey Responses at Ratings View