Diamond Certified Company Report

Carrasco Construction

Diamond Certified Company Report

Carrasco Construction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 233 VERIFIED CUSTOMERS i

Nathan H.

VERIFIED Carrasco Construction CUSTOMER

1 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them all the time. Frank is a great guy. He stands behind his work. He is attentive and responsive. He always does good work.

I like the responsiveness, pricing, and getting the job done. He returns phone calls and shows up promptly for bids.

Jack H.

VERIFIED Carrasco Construction CUSTOMER

2 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think he does terrific construction.

Frank is easy to talk with, comforting, and very knowledgeable.

Bill S.

VERIFIED Carrasco Construction CUSTOMER

3 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are Diamond Certified.

He does a wonderful job. He and his crew are clean, very polite, and the prices are in line with everybody else.

Read All 233 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Frank Carrasco, Owner

Carrasco Construction is a full-service contracting firm with a broad range of experience in commercial and residential projects throughout the East Bay. The company’s services include commercial tenant improvements, custom built homes, additions, loft conversions, kitchen and bathroom remodels, painting, decks, a variety of interior and exterior repairs, and more. It also provides customers with design and engineering services and guidance throughout every phase of their projects.

Owner Frank Carrasco credits much of Carrasco Construction’s success to its ability to listen to its clients, honor their wishes and make every effort to provide 100 percent satisfaction. “We know the most powerful form of advertising is word-of-mouth referrals, so if there’s ever a problem with anything we’ve worked on, we won’t hesitate to make it right,” he says. “Personal recommendations of satisfied customers continue to be the key to our steady growth.”

Carrasco Construction’s skilled employees are trained to guide clients throughout every phase of their projects, and they also understand the importance of utilizing eco-friendly materials and products made by well-known manufacturers. “Our goal is to make the remodeling process as stress-free and non-invasive as possible for our clients,” says Mr. Carrasco. “From our detailed estimates—which include line item pricing that allows us to keep costs within budget—to our top-quality workmanship and personalized approach, we bring a high level of expertise to each project.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Carrasco Construction

COMPANY CONTACT
Service AREA

The East Bay Area

SERVICES PERFORMED

Residential Additions and Remodels
Commercial Construction
Repairing Fire and Water Damage

BRANDS Supported
  • Andersen

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Carrasco Construction

Company Profile

Carrasco Construction is a full-service contracting firm with a broad range of experience in commercial and residential projects throughout the East Bay. The company’s services include commercial tenant improvements, custom built homes, additions, loft conversions, kitchen and bathroom remodels, painting, decks, a variety of interior and exterior repairs, and more. It also provides customers with design and engineering services and guidance throughout every phase of their projects.

Owner Frank Carrasco credits much of Carrasco Construction’s success to its ability to listen to its clients, honor their wishes and make every effort to provide 100 percent satisfaction. “We know the most powerful form of advertising is word-of-mouth referrals, so if there’s ever a problem with anything we’ve worked on, we won’t hesitate to make it right,” he says. “Personal recommendations of satisfied customers continue to be the key to our steady growth.”

Carrasco Construction’s skilled employees are trained to guide clients throughout every phase of their projects, and they also understand the importance of utilizing eco-friendly materials and products made by well-known manufacturers. “Our goal is to make the remodeling process as stress-free and non-invasive as possible for our clients,” says Mr. Carrasco. “From our detailed estimates—which include line item pricing that allows us to keep costs within budget—to our top-quality workmanship and personalized approach, we bring a high level of expertise to each project.”

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Company Philosophy

“We’re committed to providing excellent service, and that’s exactly what our customers can expect. Our dedication to superior workmanship is second to none—we want every person with whom we do business to walk away 100 percent satisfied.”

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Comparative Summary

Contracting companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Carrasco Construction differentiates itself by employing a wide range of experienced construction professionals, including electricians, plumbers, carpenters and tile workers—a full-service business approach that eliminates the need for customers to rely on subcontractors to finish their projects. “Having a team with such a variety of skills allows us to keep up the quality assurance of our work,” says owner Frank Carrasco.

Mr. Carrasco established Carrasco Construction in 2001 to provide construction services for Bay Area homes and businesses, including residential additions and remodels, concrete and asphalt paving, and fire and water damage repair. The company maintains its focus on quality by organizing its services into three specialty crews: one for general construction, one for concrete and one for asphalt paving. “We can do it all,” says Mr. Carrasco. “Whatever needs to be done, we have the expertise.”

Unlike other contracting firms that only focus on one aspect of customers’ construction projects, Carrasco Construction can help its clients with everything from initial designs and written plans to inspections, paperwork and permits. In addition to its skilled and experienced crew members, the company enjoys strong working relationships with heating and air conditioning experts, structural and civil engineers, architects, insurance estimators and more.

Another unique characteristic of Carrasco Construction is its philosophy of communicating with customers throughout every phase of their projects. “We keep our customers as involved in their projects as they want to be,” confirms Mr. Carrasco. “It makes each job go a lot smoother. Also, we always return phone calls right away. It’s very important for us to be in constant communication with our clients.”

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Industry Info
If you’re remodeling an older home, make sure your contractor is certified to handle asbestos and lead paint.

“A contractor who doesn’t know what he’s doing can contaminate an entire house with lead particles and asbestos,” says Frank Carrasco, owner of Carrasco Construction in Concord. “Not only can it end up costing you a lot of money, but it can create a health hazard for you and your family.”

If your house was built before 1978, there’s a good chance it contains some form of lead-based paint. Removing it is a relatively straightforward process, but it requires the expertise and knowledge of a trained professional, so don’t try it yourself. However, there are several preventive measures you can take to reduce the harmful effects of lead-based paint in your home:

• Wipe down flat surfaces (walls, window sills) with a damp paper towel.
• Use a damp mop on your floors every week to control dust.
• Clean or remove your shoes before entering your home to avoid tracking in lead-contaminated soil.
• Vacuum carpets and upholstery to remove dust.
• If possible, use a vacuum with a HEPA filter or a “higher efficiency” collection bag.
• Carefully pick up loose paint chips with a paper towel and discard in the trash, then wipe the surface clean with a wet paper towel.
• Have a professional test for lead hazards in the soil around your house.
• If you rent, immediately notify your landlord if you notice any peeling or chipping paint.

If you’re remodeling or renovating a home with lead-based paint, make sure you take the necessary precautions before you or your contractor begin any work that disturbs painted surfaces, like scraping off paint or tearing out walls. Here are some basic tips to follow:

• Don’t use a belt sander, propane torch, high temperature heat gun, dry scraper or dry sandpaper to remove lead-based paint. Using these tools can create large amounts of lead dust and fumes, which can be extremely toxic and remain in your home long after the work is done.
• Temporarily move your family (especially children and pregnant women) out of the house until the work is done and the area is properly cleaned. If you can’t move your family, at least completely seal off the work area.

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Frequently Asked Questions
Q: Do you maintain a clean worksite?
A: “Yes. After we complete the demolition phase of a project, we haul away all the debris. We clean the jobsite every day and use plastic sheeting, floor coverings and other measures to control dust.”
 
Q: How will my jobsite be supervised?
A: “A foreman will be onsite at all times, and our owner, Frank Carrasco, visits each jobsite at least once a day.”
 
Q: How long will my job take to complete?
A: “That depends on the job. Paving a driveway might take a week, and a kitchen remodel might take a month. But once we start, we don’t stop until the project is completed. We don’t start work and then disappear for days at a time—we’ll work your project until it’s done.”
 
Q: Are you qualified to handle lead paint?
A: “Yes, we’re EPA certified and equipped to safely remove lead paint from buildings.”
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SELECTED PHOTOS FROM Carrasco Construction

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Diamond Certified RATINGS ON Carrasco Construction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 233 VERIFIED CUSTOMERS i
Carrasco Construction : Average 9.1 out of 10 based on 233 unique customer surveys of customer satisfaction.

Nathan H.

VERIFIED Carrasco Construction CUSTOMER

1 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them all the time. Frank is a great guy. He stands behind his work. He is attentive and responsive. He always does good work.

I like the responsiveness, pricing, and getting the job done. He returns phone calls and shows up promptly for bids.

Jack H.

VERIFIED Carrasco Construction CUSTOMER

2 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think he does terrific construction.

Frank is easy to talk with, comforting, and very knowledgeable.

Bill S.

VERIFIED Carrasco Construction CUSTOMER

3 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are Diamond Certified.

He does a wonderful job. He and his crew are clean, very polite, and the prices are in line with everybody else.

Matthew O.

VERIFIED Carrasco Construction CUSTOMER

4 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job.

They were quick, thorough, and they cleaned up.

Walter K.

VERIFIED Carrasco Construction CUSTOMER

5 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are a very fine and honorable company. They are true to their word, their prices are fair, they answer their phone, and they are timely.

The fact that they are totally reliable

Bob R.

VERIFIED Carrasco Construction CUSTOMER

6 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a very good job. They were on time, and they went beyond my expectations.

Their workmanship

Nick C.

VERIFIED Carrasco Construction CUSTOMER

7 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

That you get an honest day's work for an honest day's pay, and Frank is a nice guy. He's very clean and takes pride in his work.

I liked the way they left my property and the jobsite after they were done, even just after a day's work when they were coming back. They're really good. I've used them both at work and at home.

Nikki J.

VERIFIED Carrasco Construction CUSTOMER

8 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very considerate, they listened to what we had to say, and they worked around our limitations on the job.

They were very considerate, they listened to what we had to say, and they worked around our limitations on the job.

Gregory T.

VERIFIED Carrasco Construction CUSTOMER

9 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their work, and their timeliness of work was excellent.

They were very competent, and they also explained things in some detail. They answered any questions that we had. Everything about the work was satisfying. They went above and beyond what we had visualized the project to be. We got additional work done that we weren't anticipating, without any unanticipated charges.

Ryan D.

VERIFIED Carrasco Construction CUSTOMER

10 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them to others. They did a good job and were reasonable in all aspects.

Everything was okay. I was satisfied.

Tom S.

VERIFIED Carrasco Construction CUSTOMER

11 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job and were on time.

I liked the owner's personal involvement.

Diana R.

VERIFIED Carrasco Construction CUSTOMER

12 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

The time frame was good for what we wanted to have done. They are very good workers, and they are on time. They didn't really fool around. They worked until it was done.

I liked their presentation overall, and their cost effectiveness was good. I liked everything, their personalities. They were good workers. I thought they were fine for what I needed.

Billy L.

VERIFIED Carrasco Construction CUSTOMER

13 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did everything we asked of them. Even when we made changes along the way, they remained receptive and easy to work with. I am really pleased.

I was very satisfied with the quality of the work that they did. They were receptive to my calls, reasonably priced, and Frank was always on-site to supervise.

Clayton B.

VERIFIED Carrasco Construction CUSTOMER

14 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

Frank is honest, he tells you what he is doing in a clear and concise manner, and he takes care of any issue that you may have.

I really liked the finished product, and Frank's high degree of integrity.

Diana J.

VERIFIED Carrasco Construction CUSTOMER

15 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

Knowledgeable, quick response

I liked that he was direct and honest about exactly what had to be done. Of everyone I quoted, he was the only one who did not try to upsell me on the job.

Edwin C.

VERIFIED Carrasco Construction CUSTOMER

16 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was convenient.

They were on time, and they went out of their way to help me with things that weren't required of them.

Gene S.

VERIFIED Carrasco Construction CUSTOMER

17 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

Quality, price, and service

I like the quality of the work.

Elizabeth V.

VERIFIED Carrasco Construction CUSTOMER

18 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're excellent, very professional. Frank really knows what he's doing. He has an excellent foreman who runs the job perfectly. He is very organized and doesn't stop until the work is done. I'm going to use them again.

They did exactly what they said they would do and more. Their suggestions were better than my own ideas, and the final product was better than I imagined.

Ken D.

VERIFIED Carrasco Construction CUSTOMER

19 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been using them for years. They are reliable, economical, and Frank stands behind his work.

I like that they are really easy to work with.

Ken C.

VERIFIED Carrasco Construction CUSTOMER

20 of 233

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they are good.

They did a decent job putting in the driveway, and they're very careful in their work.

Read All 233 Survey Responses at Ratings View