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Blodgett’s Abbey Carpet & Flooring

Diamond Certified Company Report

Blodgett’s Abbey Carpet & Flooring

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 275 VERIFIED CUSTOMERS i

Don T.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

1 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them to other people. They're a good company.

I used them once for a carpet that hasn't needed to be replaced as of late. I think that's the best part, the fact that it has lasted over a year without needing to be cleaned. I'm happy with them.

Jan S.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

2 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended several people. The quality and workmanship are good. The prices aren't cheap, but worth what you pay. They have skilled craftsmen.

We have worked with Larry for years. They show up when they say they will. I also appreciate the skill of the tile setters.

Eleanor G.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

3 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

What I tell them all, I was very pleased. I like who came to help me. He didn't push anything on me. He helped me make a selection. I was very, very happy.

I like the fella who presented the information to me. He didn't come in and try to sell me a Cadillac when all I need was a Ford. I took all of his suggestions because I trusted him.

Read All 275 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Larry S. Blodgett, President

Blodgett’s Abbey Carpet & Flooring provides a variety of flooring and window products and treatments for residential and commercial clients in the Central East Bay area. An independently owned franchise of Abbey Carpet & Flooring, the company sells hardwood, laminate, luxury vinyl tile and sheet vinyl flooring; carpet; area rugs; Hunter Douglas window products; and much more.

President Larry Blodgett is a third-generation owner of Blodgett’s Abbey Carpet & Flooring. His grandfather, Kermit, founded the company in 1946, and it’s been family-owned and operated ever since. Mr. Blodgett says being part of the Abbey Carpet & Flooring group has allowed his business to provide both localized service and the buying power of a national brand.

Blodgett’s Abbey Carpet & Flooring believes in offering hands-on, personal service to each customer. “We work with our clients, discuss their home or business decorating needs, and find flooring options that suit their tastes and budgets,” says Mr. Blodgett.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Blodgett’s Abbey Carpet & Flooring

Service AREA

Contra Costa County
Concord
Walnut Creek
San Ramon
Danville
Martinez
Lafayette
Moraga
Orinda
Alamo
& Pleasant Hill

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SERVICES PERFORMED

Specialty Floor Coverings
Customized Installation of Carpeting, Vinyl, Hardwood and all Area Rugs

BRANDS Supported
  • Fabrica

  • Karastan

  • Mannington

  • Armstrong

  • Forbo

  • Couristan

  • Marazzi

  • DuraCeramic

  • Godfrey-Hurst

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Blodgett’s Abbey Carpet & Flooring

Company Profile

Blodgett’s Abbey Carpet & Flooring provides a variety of flooring and window products and treatments for residential and commercial clients in the Central East Bay area. An independently owned franchise of Abbey Carpet & Flooring, the company sells hardwood, laminate, luxury vinyl tile and sheet vinyl flooring; carpet; area rugs; Hunter Douglas window products; and much more.

President Larry Blodgett is a third-generation owner of Blodgett’s Abbey Carpet & Flooring. His grandfather, Kermit, founded the company in 1946, and it’s been family-owned and operated ever since. Mr. Blodgett says being part of the Abbey Carpet & Flooring group has allowed his business to provide both localized service and the buying power of a national brand.

Blodgett’s Abbey Carpet & Flooring believes in offering hands-on, personal service to each customer. “We work with our clients, discuss their home or business decorating needs, and find flooring options that suit their tastes and budgets,” says Mr. Blodgett.

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Company Philosophy

"Our goal is to make sure our clients are happy with their new flooring, so our staff is trained to thoroughly explain our products' characteristics, discuss all available options, and ensure our customers understand the pros and cons of the materials they're considering. We want them to be satisfied with their flooring products for years to come."

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Comparative Summary

Carpet companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Blodgett’s Abbey Carpet & Flooring holds another impressive distinction: it’s Lafayette’s oldest continuously-operated, family-owned business. “We’ve been serving people in this area since 1946,” explains president and third-generation proprietor Larry Blodgett. “Our customers choose us because of our longevity, reputation, high-quality service and competitive pricing.”

Because Blodgett’s Abbey Carpet & Flooring has such a longstanding reputation within its community, it’s able to attract new clients that feel more comfortable dealing with an established business than newer, less experienced companies. “In hard economic times, people are hesitant to work with a company that might not be around the following year,” says Mr. Blodgett. “Our customers come here year after year and see the same faces. They can even request the same installers, sometimes decades after we did the original work. Our permanence really puts them at ease.”

Another characteristic that distinguishes Blodgett’s Abbey Carpet & Flooring is its experienced sales staff, some of whom have been in the industry for 25 to 30 years. “Our salespeople are well-versed in all the products we carry and can help people choose the right products to fit their budgets and lifestyles,” says Mr. Blodgett. The company’s Lafayette showroom is organized in departments that are stocked with the latest styles, color and brands of flooring products, including hardwood, tile, laminate, ceramic, stone, sheet vinyl and more. Customers can even take home flooring samples to ensure they make the right choices for their particular home environments.

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Industry Info
Take simple steps to ensure a seamless flooring installation.

Picking the right flooring depends on a number of variables, including your budget, lifestyle and personal preference. Since many types of flooring are relatively permanent, the flooring you choose should be tailored to how you’ll use the room and how practical it needs to be. Once you’ve selected your new flooring, there are some basic steps you can take to ensure a smooth installation process:

Pre-installation 
• Prior to the arrival of the installation crew, makes arrangements for them to remove your old flooring.
• Make sure all painting is complete before your new flooring arrives.
• Empty all rooms and closets to be resurfaced prior to the arrival of the installers. • Remove and box any valuable items near the area of installation.
• Disconnect and move electronics, appliances and computers.
• Make sure the installation crew has access to a location where they can store and cut flooring materials.
• Ensure the crew has access to electrical power in the installation area.
• If your installation requires sanding, cover all cupboards and furniture in the area.

Post-installation 
• Thoroughly inspect the flooring once the installation has been completed and immediately bring any concerns to the crew’s attention.
• Hinged doors may require trimming for proper clearance once your new flooring is installed.
• Your installation may require touch-ups to walls, moldings and baseboards.
• Clean the floor after the installation crew removes all the generated waste.
• Use fans to properly ventilate your floor for up to 72 hours after installation.

Regardless of its pristine condition, new carpet is still subject to everyday wear. Here are some common carpet conditions and ways to correct them:

Sprouting. Sharp vacuum cleaner edges, children’s toys, high heels and animal claws can cause this condition. If loose ends or “sprouts” extend above the rest of the pile, trim them evenly with the pile surface—never try to pull them out. After clipping, smooth the area with your fingers.

Pile crushing. All carpet fibers will crush under heavy, stationary loads, but crushing can be reduced by regularly shifting furniture. To restore crushed areas, cover the carpet with a damp, clean cloth and then carefully apply heat to the cloth with an electric iron on a low setting. Remove the cloth and restore the pile while it’s still hot by brushing it lightly. Keep traffic off the carpet until it’s dry.

Shading. After certain carpet styles have been subjected to traffic, you may notice areas that appear lighter or darker than other areas. This is called shading, and it’s the result of the change in direction of the pile due to pressure from footsteps and vacuuming. Brushing the pile in one direction may temporarily correct shading; however, shading is part of the carpet styling and should be expected to varying degrees. Don’t mistake shading for color fading.

Pile distortion/roll crush. When carpet is manufactured, inspected, handled and shipped, it’s rolled and unrolled many times, which causes a common problem called pile distortion. To correct it, vacuum the carpet, increase the room’s relative humidity to 50 percent or more, and allow the carpet to sit for several weeks in humid conditions and slightly longer in low humidity conditions.

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Frequently Asked Questions

Q: Are your prices competitive?

A: We’re competitive for a store of our kind—one that allows for convenient shopping and has a well-stocked showroom with samples that can be loaned out and qualified salespeople who can answer your questions. We don’t pretend to be the cheapest, but we also have a reputation for taking great care of our clients.

Q: Can you order products that I don’t see in your showroom?

A: In most cases, yes. If you see something elsewhere that you like, let us know and we’ll see if we can get it for you.

Q: How long does it take for you to order a product and install it?

A: It’s typically only a few days up to two weeks from the time the product is ordered to the time it’s installed.

Q: Are your installers employees of your company?

A: Our installers are subcontractors, but they’ve literally worked with us for decades. One is even a second-generation installer whose father worked for our original owner.

Q: Do you allow customers to take samples home?

A: Yes, we’re happy to loan out our samples for brief periods of time so people can see the products in their own environments. We also offer in-home consultations.

Q: Will your installers move my furniture?

A: Yes, but we ask you to remove all small, incidental items.

Q: Do you haul away all the debris created by an installation?

A: Yes, and if there’s old carpet to be pulled up, we take care of that on the day of the installation with no extra charge.

Q: Do you haul away all the debris created by an installation?

A: Yes, and if there’s old carpet to be pulled up, we take care of that on the day of the installation with no extra charge.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Larry Blodgett

Expert CONTRIBUTOR PROFILE

Larry Blodgett: Flooring Heritage

By James Florence, Diamond Certified Resource Reporter

LAFAYETTE — A third-generation owner of his family’s business, Larry Blodgett says he was basically born into the flooring industry. “My grandfather started his flooring business in 1946, and my dad took over the reins in the early ’70s,” he recounts. “From the time I could carry a hammer, I was helping out with the business by emptying the trash, organizing the pad warehouse and waiting on customers. When I was old enough to drive, I started making deliveries and helping out on the jobsites. Ultimately, I was trained in the craft of flooring installation and continued to do that through my college years.”

After graduating from college, Larry pursued a career in architecture, his main subject of study. However, it wasn’t long before he began to miss his prior livelihood in the flooring industry. “After becoming an architect, I found I didn’t care much for sitting in an office all day, talking to engineers and consultants,” he explains. “I missed being out and about, going into customers’ homes and interacting with people. Eventually, I decided to re-join my father at the family business. When he retired in 1996, my wife and I took over.”

Today, as owner of Blodgett’s Abbey Carpet & Flooring, Larry expresses the sense of satisfaction he derives from furthering his family’s professional legacy. “The fact that we’re the oldest family-owned business in Lafayette is something I’m very proud of. I enjoy being a part of our community, and I value the longstanding relationships I have with the people our family has worked with for decades.”

Outside of work, Larry engages in a variety of pastimes and hobbies, from hanging out with family to restoring vintage vehicles. “My wife, Karen, and I have two grown kids, Spencer and Olivia, and I really enjoy it when we get together for dinner or on holidays,” he says. “I also like working on my two antique Dodge trucks, which I use to advertise the business. I call them my ‘time machines.’” Additionally, Larry enjoys traveling and has recently started tracing his family genealogy. “As some of our family elders have passed away over the years, I’ve become the family depository for old photographs and heirlooms, and I’m in the process of sorting and identifying the what, who, and when. This got me interested in doing genealogy—so far, I’ve traced our family back to 1634, when we first came over from England.”

In his life and career, Larry espouses the importance of minding the details. “Since I have a background in architecture, I’m extremely detail-oriented, which is why every job we do gets the utmost attention to detail,” he explains. “I actually do drawings for each job and use laser measurements to ensure precision. We pay more attention to detail than any other floor covering store I know of, which helps ensure both quality and customer satisfaction.”

When asked the first thing he’d do if he were to retire tomorrow, Larry says he’d divide his time between his auto restoration hobby and world travel. “I would probably turn my garage into a little auto shop and spend more time restoring old cars. I’d also like to do some more traveling with my wife. We travel regularly, but there’s still a lot of the world we’ve yet to see.”

Ask Me Anything!

Q: What was your first car?
A: A ’74 Ford Ranchero.

Q: What’s your dream car?
A: A ’68 Pontiac Firebird convertible. Actually, one of my bucket list items is to drive a classic convertible down Route 66.

Q: What’s your favorite restaurant?
A: Postino in Lafayette.

Q: What was your favorite toy as a child?
A: My train set.

Q: What’s your favorite style of music?
A: Classic country, like Merle Haggard and Johnny Cash.

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Expert articles
  • Getting Started with Redecorating

    LAFAYETTE — Redecorating your home can be a daunting enterprise, especially if you have no idea where to start. One of the best things you can do to get the ball rolling is visit a flooring showroom. This will give you a chance to survey the various product options and get guidance from experienced flooring specialists.

    When you visit a flooring showroom, it’s a good idea to bring samples of the colors and textures in your home, such as paint and fabric swatches. These kinds of “color cues” can serve as a basis from which to create a fresh design scheme.

    However, if you want to start from scratch and choose all-new colors and fabrics, your home’s existing swatches and fabrics won’t be of much help. In this instance, your best bet is to bring in elements of your current home décor that won’t be changing, like artwork or framed photographs. Using these, a flooring specialist can help you find corresponding colors and build a new design scheme for your home.

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Expert video tip
  • Video: Getting Ideas for Redecorating

    Complete Video Transcription:

    LAFAYETTE — Host, Sarah Rutan: If you’re unsure where to start with redecorating your home, you’ll want to know some simple tips for getting the ball rolling. Today we’re in Lafayette with Diamond Certified Expert Contributor Larry Blodgett of Blodgett’s Abbey Carpet & Flooring to learn more.

    Diamond Certified Expert Contributor, Larry Blodgett: Good morning. Many times, when people are considering redecorating a room or their home, they’ve got no idea how to start. One of the best things you can do is visit our showroom, and if you can, bring in paint swatches of the colors you have in the house or the room along with fabric swatches or any other kind of color cues that might help us help you find the right color and texture for your home.

    If you’re starting from scratch and have no idea of what to do at all — you’re going to be choosing new colors, new fabrics, and so forth — what you can do is bring in a piece of your art or a special picture or a photograph, and bring it into the showroom and allow us to help you find some colors that will work with that painting, that will help you decorate your home or an individual room.

    Those are just some quick pointers on how to start with finding the right color for your house or a special room. Thank you.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

     

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Blodgett’s Abbey Carpet & Flooring WEBSITE AND EXTERNAL FEED
  • Blodgett’s Abbey Carpet & Flooring SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Blodgett’s Abbey Carpet & Flooring
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 275 VERIFIED CUSTOMERS i
Blodgett’s Abbey Carpet & Flooring : Average 9.3 out of 10 based on 275 unique customer surveys of customer satisfaction.

Don T.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

1 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them to other people. They're a good company.

I used them once for a carpet that hasn't needed to be replaced as of late. I think that's the best part, the fact that it has lasted over a year without needing to be cleaned. I'm happy with them.

Jan S.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

2 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended several people. The quality and workmanship are good. The prices aren't cheap, but worth what you pay. They have skilled craftsmen.

We have worked with Larry for years. They show up when they say they will. I also appreciate the skill of the tile setters.

Eleanor G.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

3 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

What I tell them all, I was very pleased. I like who came to help me. He didn't push anything on me. He helped me make a selection. I was very, very happy.

I like the fella who presented the information to me. He didn't come in and try to sell me a Cadillac when all I need was a Ford. I took all of his suggestions because I trusted him.

Joan A.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

4 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

Go to Blodgett's.

The whole service, we adore Blodgett's.

Grace P.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

5 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd highly recommend them.

They were friendly, kind, and reasonable. I was happy with the variety they had.

Ann G.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

6 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have told friends in the past about them. I think their personal service is the best.

They really cared about their work.

Paula A.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

7 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were wonderful. They know what they're doing.

They helped select things that coordinated well with our home.

Roxanne W.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

8 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good quality carpet. They are reliable, dependable, and they have a long history of providing service in the community.

I liked the owner, Larry. He came out to help me. He evidently has a background in architecture and design, and he was able to provide me a lot of help with color selection.

Richard I.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

9 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

Helpful, good selection, and prompt service

It’s near my house.

Chuck B.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

10 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

The owners are very highly qualified and have been doing their work for a number of years. Their quality and service outweighs everything else.

Their prompt service

Mary C.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

11 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're expensive, but they're good quality.

I liked getting new carpets from them. They look amazing.

Wendy C.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

12 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job at a fair price.

They did a good job at a fair price.

Victoria R.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

13 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they are a wonderful, family-owned place that has a beautiful selection. They also really informed people working there. They do a great job, and they are detail oriented.

I liked the people and their quality product. I wouldn't go in the store if it wasn't for their great customer service, and the fact that they are so helpful there. I was really satisfied and really happy with how it all turned out.

Pat H.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

14 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very nice people to work with, and their work is quite good.

The floor turned out really nicely, what can be better than that.

Susan H.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

15 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them, and I have gone back.

They provide personal service. They are reliable and dependable.

Debbie D.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

16 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're great. I would recommend them.

I thought they were friendly, personal, on time, kind, courteous, and they installed a wonderful product.

Anne L.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

17 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do excellent work.

The guy who laid the floor was fabulous.

Terry M.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

18 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

A good place to do business

They are friendly, and they have intelligent service and decent prices. Larry and his wife do a fine job.

Meghan J.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

19 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

We had a great experience. They are a good company.

The personal service they provide, I think they did everything great.

Carolyn R.

VERIFIED Blodgett’s Abbey Carpet & Flooring CUSTOMER

20 of 275

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd tell others to go there.

They were super efficient, everything looks beautiful, and the carpets are lovely.

Read All 275 Survey Responses at Ratings View