Diamond Certified Company Report

Bennett Electric, Inc.

Diamond Certified Company Report

Bennett Electric, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 378 VERIFIED CUSTOMERS i

James M.

VERIFIED Bennett Electric, Inc. CUSTOMER

1 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are straightforward and honest. They are friendly, and I felt confident with having them inside our house. The whole staff that we interacted with was really amazing. The owner is a great guy as well.

Electrical is one of those things that make me nervous, so sometimes, I get worried about the people that service our electrical. I didn't feel that way with this company. I was really confident that they would be doing things correctly.

Greg K.

VERIFIED Bennett Electric, Inc. CUSTOMER

2 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were efficient, their prices were reasonable, and it's clear that the people working there know what they are doing. They were very professional and seemed knowledgeable about electrical systems.

We liked their efficiency, we were amazed at how they were able to take care of the issues we had been experiencing.

John J.

VERIFIED Bennett Electric, Inc. CUSTOMER

3 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their attitude, explanation, and work is all excellent.

The quality of the work and knowledge of the staff are what I like.

Read All 378 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Chris Bennett, Owner

Bennett Electric, Inc. (formerly Mulder Electric) provides a wide range of electrical services for residential and commercial clients in Contra Costa, Alameda, Solano, and Napa Counties. In addition to running or replacing electrical wiring for remodels, additions and new construction projects, the company has the in-house capabilities to design and install interior, landscape, security, and recessed lighting systems; replace subpanels and main panels; and more.

After working at the side of Matt Mulder, founder of Mulder Electric, for 12 years, Chris Bennett recently took over the business after Matt retired. Chris says he’s proud to carry on the company’s customer-oriented business practices, which have allowed it to build and maintain a loyal clientele base. “Customer satisfaction is our goal on every job, so we focus on earning each client’s trust and relating to them on a personal level so we can understand their needs. We always go the extra mile to deliver the best value and make sure everything is done perfectly.”

Bennett Electric tailors its services to meet its clients’ specifications, which Mr. Bennett says is important for ensuring quality results. “We really value the input of our customers because it allows us to give them exactly what they want, not just what’s drawn on their plans. By providing numerous options and asking detailed questions, we’re able to customize our work as much as possible.” 

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Bennett Electric, Inc.

COMPANY CONTACT
Service AREA

Contra Costa County
Alameda County
Solano County
Napa County
Walnut Creek
Pittsburg
Concord
Richmond
Antioch
Pleasant Hill
San Pablo

SERVICES PERFORMED

Interior & Exterior Lighting Design & Installation
Recessed Lighting
Security Lighting
Subpanel & Main Panel Replacements
New Home Rewiring
Electrical Work for High-End Residential Remodels & Additions

BRANDS Supported
  • Lutron

  • Elco

  • Cree

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Bennett Electric, Inc.

Company Profile

Bennett Electric, Inc. (formerly Mulder Electric) provides a wide range of electrical services for residential and commercial clients in Contra Costa, Alameda, Solano, and Napa Counties. In addition to running or replacing electrical wiring for remodels, additions and new construction projects, the company has the in-house capabilities to design and install interior, landscape, security, and recessed lighting systems; replace subpanels and main panels; and more.

After working at the side of Matt Mulder, founder of Mulder Electric, for 12 years, Chris Bennett recently took over the business after Matt retired. Chris says he’s proud to carry on the company’s customer-oriented business practices, which have allowed it to build and maintain a loyal clientele base. “Customer satisfaction is our goal on every job, so we focus on earning each client’s trust and relating to them on a personal level so we can understand their needs. We always go the extra mile to deliver the best value and make sure everything is done perfectly.”

Bennett Electric tailors its services to meet its clients’ specifications, which Mr. Bennett says is important for ensuring quality results. “We really value the input of our customers because it allows us to give them exactly what they want, not just what’s drawn on their plans. By providing numerous options and asking detailed questions, we’re able to customize our work as much as possible.” 

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Company Philosophy

"Our goals on every project are simple: deliver the best product for the situation and make sure the customer is completely satisfied with the end result. At the end of the day, we want to provide our clients with electrical and lighting systems that improve their quality of life."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For Bennett Electric, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: find a way to relate to every client on a personal level, regardless of the extent of their project. “Our customers are very important to us, so we take the time to learn who they are and what they’re looking to get out of their electrical systems,” says owner Chris Bennett. “Once we talk to them and determine their needs, we’re able to provide services that greatly improve their home lighting and electric usage.”

Bennett Electric (formerly Mulder Electric) has been providing electrical services for residential and commercial clients in Contra Costa, Alameda, Solano, and Napa Counties since 1985. In addition to handling the electrical wiring for all types of remodels, additions and new construction projects, the company has the professional training and experience to design and install interior, landscape, security, and recessed lighting systems; replace subpanels and main panels; and more.

Unlike less experienced electrical contractors that take a “one size fits all” approach to every job, Bennett Electric tailors its services to meet the specific needs of its clientele. “There’s no reason for our clients to accept ‘cookie-cutter’ electrical and lighting systems that everyone else has,” says Mr. Bennett. “For example, we had a customer contact us to upgrade their kitchen lighting, so I asked questions to learn about how the client planned to use the space and get an understanding about what they didn’t appreciate about their existing lighting. This particular customer disliked overhead lighting but also liked to cook. We recommended under-cabinet LED lighting so their countertops would be well-lit during food preparation, combined with some carefully placed recessed lighting with a dimmer switch. Our goal is to give each client exactly what they want, not just what’s drawn on their plans.”

Another distinguishing attribute of Bennett Electric is its dedication to quality craftsmanship in every aspect of its operations. “We strive to provide each customer with the best product at the best value, so we always make sure our work is of the highest quality, even if our work is hidden behind a wall or in an electrical box,” affirms Mr. Bennett. “Our clients really appreciate the integrity we show on their projects–it says a lot about our company culture.”

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Industry Info

Before scheduling an electrical project, make sure your plans are complete. Many electrical contractors have the ability to design project plans themselves, so it can be frustrating and time-consuming for everyone involved if you tell a company you want to use your own plans and then discover you’re missing crucial aspects when work begins. Before it’s too late, sit down with your electrical contractor and look at the plan together to determine if there’s any missing information. By filling in the blanks ahead of time, you’ll be able to get the most accurate estimate.

If your electrical project plans are incomplete, comparing estimates becomes even more important for ensuring contractors are bidding on the same job. If a company is asked to bid on an incomplete plan, it’ll have to complete the plan and then bid on the job as it thinks it should be done. That usually makes the company the highest bidder, but you’ll end up paying the difference. Also, make sure you get an estimate in person instead of over the phone—it’ll ensure accuracy and give the contractor a concrete idea of how to best resolve your issues.

When considering the specifics of your electrical project, look into ways to make your systems as efficient as possible. Ask your contractor about best practices for energy-efficient lighting, appliances and other applications—they should have broad experience with the best products that are currently available. “If you want to save money, start with simple changes like switching out incandescent bulbs and retrofitting lighting for LED and energy-efficient lighting,” says Chris Bennett, owner of Bennett Electric, Inc. in Crockett. “LED lighting is a highly efficient form of lighting. It’s more effective per wattage output than standard lighting, so the associated costs are less.”

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Frequently Asked Questions

Q: How long will it take to complete my project?

A: It depends on the extent of the work, but we can complete most jobs in less than a day. If it’s a larger project, it might take two days to complete. We do a lot of work for realtors who need the job done before escrow closes, and we’ve never had a problem finishing those projects on time.

Q: Will you have to open up my walls to do the electrical work?

A: Not necessarily. In many cases, we can do in-wall repairs and new wiring installation with minimal damage to the walls. Typically, the small holes we make can be easily repaired by a handyman or sheetrock contractor.

Q: Can you give me an estimate over the phone?

A: Typically, no. We need to see the building and visualize the work that needs to be done before we quote a price. We can provide a ballpark figure if you want a general idea of what to expect, but it’s likely to be higher than the actual estimate.

Q: Do I have to be home while you work?

A: You need to be home for the initial consultation, but as long as we have access to the building/workspace, you don’t need to be there for the work itself.

Q: Who will be working on my project?

A: All work is performed by either the owner, Chris Bennett, or another highly trained professional electrician who’s employed and trusted by the company.

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SELECTED PHOTOS FROM Bennett Electric, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Chris Bennett

Expert CONTRIBUTOR PROFILE
  • Chris Bennett is a 14-year veteran of the electrical industry and owner of Bennett Electric, Inc. a Diamond Certified company since 2005. He can be reached at (925) 229-3318 or by email.

Chris Bennett: All Wired Up

By James Florence, Diamond Certified Resource Reporter

CROCKETT — In light of his family’s professional heritage, Chris Bennett seemed destined for a career in the plumbing industry. However, he gradually realized he preferred connecting wires to soldering pipes. “My dad and my grandpa were both plumbers,” he explains. “One summer, when I was about six years old, I went out on a job with them where they were replacing a septic tank. It was 100 degrees out and you couldn’t get away from the smell. At that point, I pretty much knew I didn’t want to be a plumber.” As he grew older, Chris found himself gravitating more and more toward the electrical field. “Besides being cleaner work than plumbing, I liked that electricians got to see the results of their work after the fact. Rather than having it hidden behind a wall, they got to see it light up the space.”

After completing a five-year apprenticeship program at Construction Craft Training Center, Chris got a job doing solar installations for swimming pools before being hired at Mulder Electric, a local electrical service company. Thirteen years later, when owner Matt Mulder retired, Chris took over the business and changed its name to Bennett Electric, Inc.

A resident of Crockett (where he lives with his wife, Kristen, and their daughter, Dahlia), Chris expresses his appreciation for the mellow atmosphere of his sparsely populated locale. “I like the fact that Crockett is kind of a sleepy little town situated amidst the hustle and bustle of the Bay Area,” he says. “It’s close to everything that’s going on but far enough away that you don’t have to deal with all the craziness. Plus, since I hate traffic, I love that there’s only one stoplight in the middle of town!”

Outside of work, Chris devotes the bulk of his time to his alternate career as a full-time family man. “My daughter is about to turn 2, so she keeps me and her mom pretty busy,” he says. “She’s really into animals right now, so we spend a lot of time at the Oakland Zoo, as well as checking out the cows and horses at local farms.” On rare occasions when he’s not occupied with work or family, Chris can usually be found in his garage working on a vintage car. “I have a passion for old Japanese cars, and I always have a few restoration projects going. I love working on my stuff and then beating the heck out of it when it’s done!”

In regard to his professional career, Chris espouses the importance of fulfilling obligations. “As a business owner, I feel obliged to serve my customers and get things done for them in a reasonable time and manner,” he explains. “Having a sense of professional obligation is important to me. Some people might feel like it’s a burden, but for me, it’s a source of motivation.”

When asked the first thing he’d do if he were to retire tomorrow, Chris says he’d head out to the garage. “I’d get back to working on my cars. I have five old Datsuns sitting around on my property, so if I suddenly had some extra time, I’d really go hard on finishing those restorations.”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The Oakland A’s.

Q: What was your first car?
A: A 1966 Volkswagen Beetle.

Q: What’s your dream car?
A: A 1971 Nissan Skyline.

Q: What’s the most death-defying feat you’ve ever attempted?
A: Diving off the McLeod River Bridge at Lake Shasta.

Q: What was your favorite toy as a child?
A: Legos.

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Expert articles
  • How To Restore Power To Your Home

    CROCKETT — When you experience a power outage in your home, your first reaction may be to call an electrician to come out and fix the problem. However, there are some situations where you can easily remedy the issue without professional assistance.

    One such instance is a tripped GFI. Short for “ground fault interrupter,” a GFI is an outlet that protects people from electric shock by interrupting a circuit when a discrepancy is sensed between the “hot” and neutral wire currents. GFIs are typically found in kitchens, bathrooms, laundry rooms and garages—areas of the home where the presence of water and heavy appliances requires increased safety.

    To tell if a GFI has been tripped, simply look to see if the green indicator light is on. If not, press the reset (upper) button. When the indicator light comes back on, the power should be restored. You can also test your GFI by pressing the test (lower) button, which will turn off the power, then pressing “reset” to restore it.

    Another instance where you can easily deal with a power outage without the aid of a professional is a tripped circuit breaker. You can tell a tripped breaker by its position: like a light switch, a breaker that’s “on” will point up, while a tripped one will point down. To restore power, simply flip the tripped breaker to the “on” position. Sometimes a breaker will appear to be in the “on” position yet the power will still be out. In this case, reset it by forcefully pushing it down and flipping it back up. This may take a couple repetitions, but it should restore the power.

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Expert video tip
  • Video: Restoring Power to Your Home (Part 1)

    Complete Video Transcription:

    CROCKETT – Host, Sarah Rutan: When an area of your home loses power, there are a couple of things you should try before calling an electrician. Today we’re in Crockett with Diamond Certified Expert Contributor Chris Bennett of Bennett Electric to learn one of them.

    Diamond Certified Expert Contributor, Chris Bennett: A common call that we get from customers is that a portion of their house has lost power. A good thing to do before calling your electrician out is go check your breaker box. Many times it’s just a tripped breaker.

    In this case, you can see all these breaker handles are towards the center. This one is in the “off” position, but this one is neither off nor on: it’s in the middle. That’s a tripped breaker. Typically, to reset a tripped breaker, you need to flip this all the way to the “off” position and then flip it completely back to the “on” position. If it doesn’t work the first time, give it another try. Typically that’ll fix the problem.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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  • Video: Restoring Power to Your Home (Part 1)

    Complete Video Transcription:

    CROCKETT – Host, Sarah Rutan: When an area of your home loses power, there are a couple of things you should try before calling an electrician. Today we’re in Crockett with Diamond Certified Expert Contributor Chris Bennett of Bennett Electric to learn one of them.

    Diamond Certified Expert Contributor, Chris Bennett: A common call that we get from customers is that a portion of their house has lost power. A good thing to do before calling your electrician out is go check your breaker box. Many times it’s just a tripped breaker.

    In this case, you can see all these breaker handles are towards the center. This one is in the “off” position, but this one is neither off nor on: it’s in the middle. That’s a tripped breaker. Typically, to reset a tripped breaker, you need to flip this all the way to the “off” position and then flip it completely back to the “on” position. If it doesn’t work the first time, give it another try. Typically that’ll fix the problem.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Diamond Certified RATINGS ON Bennett Electric, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 378 VERIFIED CUSTOMERS i
Bennett Electric, Inc. : Average 9.2 out of 10 based on 378 unique customer surveys of customer satisfaction.

James M.

VERIFIED Bennett Electric, Inc. CUSTOMER

1 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are straightforward and honest. They are friendly, and I felt confident with having them inside our house. The whole staff that we interacted with was really amazing. The owner is a great guy as well.

Electrical is one of those things that make me nervous, so sometimes, I get worried about the people that service our electrical. I didn't feel that way with this company. I was really confident that they would be doing things correctly.

Greg K.

VERIFIED Bennett Electric, Inc. CUSTOMER

2 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were efficient, their prices were reasonable, and it's clear that the people working there know what they are doing. They were very professional and seemed knowledgeable about electrical systems.

We liked their efficiency, we were amazed at how they were able to take care of the issues we had been experiencing.

John J.

VERIFIED Bennett Electric, Inc. CUSTOMER

3 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their attitude, explanation, and work is all excellent.

The quality of the work and knowledge of the staff are what I like.

Tyler S.

VERIFIED Bennett Electric, Inc. CUSTOMER

4 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

The new owner Chris is really helpful. He did a clean job, and he's a great guy. I keep coming back to these guys.

I had added a few minor tasks, and they were done without any complaints or change order pricing. It was really nice to have someone take care of a few minor things without making a big deal about it.

Linda W.

VERIFIED Bennett Electric, Inc. CUSTOMER

5 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they are honest and trustworthy.

Honest and trustworthy

Michael G.

VERIFIED Bennett Electric, Inc. CUSTOMER

6 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Nothing in particular, they just provided the service I was looking for.

They fixed my issue promptly.

Stephen D.

VERIFIED Bennett Electric, Inc. CUSTOMER

7 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good communication, and they were on time.

The good communication

Leonard C.

VERIFIED Bennett Electric, Inc. CUSTOMER

8 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that they knew what they were doing.

They had good follow up on my problem after the job was done.

Ron K.

VERIFIED Bennett Electric, Inc. CUSTOMER

9 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They fixed a crazy mess in my kitchen, and I'm not worried about it burning down. They were professional, on time, and explained things as the project moved along, which was really nice to know about the next steps. They also gave me some advice on things to do in the future with appliances.

They were thoughtful and personable. I think what I really enjoyed was the explanation for the next steps on the project.

Elizabeth C.

VERIFIED Bennett Electric, Inc. CUSTOMER

10 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Highly recommended, honest, and fair pricing

That they are honest

Heather L.

VERIFIED Bennett Electric, Inc. CUSTOMER

11 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

A combination of professionalism, friendliness and warmth

The team came out three times. They are regular people and want to solve the problem. Dependable, clean, and they are just real people. I'm glad they fixed the issue. It is really good to know that when you pay someone that they are able to fix the problem you pay them to fix.

Patricia H.

VERIFIED Bennett Electric, Inc. CUSTOMER

12 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they are honest, true to what they say, and they do a good job.

Friendly, professional, and they are knowledgeable.

Kay T.

VERIFIED Bennett Electric, Inc. CUSTOMER

13 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are friendly and accommodating. We had them out when we first moved in when they were still Mulder Electric, and we really loved Chris at that time, so it made sense to go with them again.

Everything really

Barbara B.

VERIFIED Bennett Electric, Inc. CUSTOMER

14 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very creative. They had to run an outlet and power line to a waterfall that I had done. It had to go under a deck and be accessible to code. They also fixed two lamps for me. They were great.

Timely, efficient, and they got the job done in a rapid fashion. They designed the power-line to run under my deck, so that when I remodeled it, it would not ruin the power-line. I was very satisfied.

D.C.

VERIFIED Bennett Electric, Inc. CUSTOMER

15 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have an excellent staff. They are thorough and knowledgeable about what they do, and they are always ready to come back if they need to make adjustments or fix anything.

I used Mulder, which Chris took over and changed to Bennett. They have been as great if not better for many of years.

Judy M.

VERIFIED Bennett Electric, Inc. CUSTOMER

16 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are totally competent and trustworthy.

They are totally competent and trustworthy.

Janet W.

VERIFIED Bennett Electric, Inc. CUSTOMER

17 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Chris was very personable. He came up with a suggestion that saved me a lot of money, and it works just fine. He was prompt and very professional.

The fact that he was prompt, and he came up with the suggestion that saved me a lot of money.

Jude M.

VERIFIED Bennett Electric, Inc. CUSTOMER

18 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked the quality of service and craftsmanship.

The personal interaction between myself, the owner, and his workers

Mark D.

VERIFIED Bennett Electric, Inc. CUSTOMER

19 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were awesome.

I liked the quality and promptness of the guy.

Brian P.

VERIFIED Bennett Electric, Inc. CUSTOMER

20 of 378

Quality 10
10 10
Loyalty Yes
CRITIQUE

Quality work and reliable service

Quality work and reliable service

Read All 378 Survey Responses at Ratings View