Diamond Certified Company Report

Bayside Locksmith Inc.

Diamond Certified Company Report

Bayside Locksmith Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 96 VERIFIED CUSTOMERS i

C.E.I.

VERIFIED Bayside Locksmith Inc. CUSTOMER

1 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reputable.

They're very informative. I would never recommend any other company. They're very high quality, knowledgeable, and have plenty of technicians. They're very honest about when they'll show up, and they don't run late.

M.K.C.C.

VERIFIED Bayside Locksmith Inc. CUSTOMER

2 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only locksmith that I use. I've recommended them multiple times when I've overheard someone in need of their services. They have a reasonable price, they're quick to respond, and they're professional.

They're a reputable company. I love that I hardly have to wait for them to show up. They're good people, and I feel comfortable with them.

Andrew M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

3 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they're a good company, but they're a little expensive.

The came out here promptly, and they did what they had first told me would be done.

Read All 96 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

The Bayside Locksmith team

Bayside Locksmith Inc. offers a variety of locksmith services to residential and commercial clients throughout the Bay Area. In addition to providing 24/7 assistance for people who’ve locked themselves out of their homes, businesses and vehicles, the company can perform break-in repairs and rekeying; install keyless entry systems, high-security locks and master key systems; repair safes; and more.

Owner Issic Ayesh supervises a team of licensed independent contractors who are known for their prompt and efficient service, both in the field and at Bayside Locksmith’s Hayward facility. “It’s very rewarding to help people get back in their homes and vehicles as quickly as possible,” he says. “They’re ecstatic when the locksmiths arrive to help them because they know they’ll be able to get on with their lives.”

Bayside Locksmith has the expertise and training to sell and service most major lock brands, including industry leaders Schlage, Emtek, Kwikset and Master Lock. “If I don’t have a particular item in the store, I’ll order it for the next day,” says Mr. Ayesh. “Ultimately, I want to keep my customers smiling by providing high-quality products and great customer service.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Bayside Locksmith Inc.

COMPANY CONTACT
Locations

The Bay Area
Alameda County
Contra Costa County
Marin County
Napa County
Sonoma County
Santa Cruz County
Solano County
Santa Clara County
San Francisco
San Mateo County

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SERVICES PERFORMED

Residential & Commercial
Break-In Repairs
Automotive
Safes
Keyless Entry Systems
Installations of New Locks
Master Key Systems
Door Repair

BRANDS Supported
  • American Lock

  • Cal-Royal

  • Kwikset

  • Master Lock

  • Medeco

  • PLS

  • Schlage

  • Schlage Primus

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Bayside Locksmith Inc.

Bayside Locksmith’s fully stocked service vans

Company Profile

Bayside Locksmith Inc. offers a variety of locksmith services to residential and commercial clients throughout the Bay Area. In addition to providing 24/7 assistance for people who’ve locked themselves out of their homes, businesses and vehicles, the company can perform break-in repairs and rekeying; install keyless entry systems, high-security locks and master key systems; repair safes; and more.

Owner Issic Ayesh supervises a team of licensed independent contractors who are known for their prompt and efficient service, both in the field and at Bayside Locksmith’s Hayward facility. “It’s very rewarding to help people get back in their homes and vehicles as quickly as possible,” he says. “They’re ecstatic when the locksmiths arrive to help them because they know they’ll be able to get on with their lives.”

Bayside Locksmith has the expertise and training to sell and service most major lock brands, including industry leaders Schlage, Emtek, Kwikset and Master Lock. “If I don’t have a particular item in the store, I’ll order it for the next day,” says Mr. Ayesh. “Ultimately, I want to keep my customers smiling by providing high-quality products and great customer service.”

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Company Philosophy

"My goal is simple: to always meet the needs of my customers. Whether it's unlocking a vehicle, repairing an old lock, or upgrading the security of a home or business, no job is too large or small for me and my locksmiths to handle."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for locksmith companies that have earned the prestigious Diamond Certified award. For Bayside Locksmith, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize state-of-the-art equipment and the extensive training of its independent contractors to provide quick assistance for people in need. “I’m in the business of helping people, so being there for my customers is my number one priority,” says owner Issic Ayesh. “Being locked out of a house or vehicle can be a stressful situation, but the locksmiths I work with can quickly resolve those problems so my customers can get on with their lives.”

Bayside Locksmith has been offering general locksmith services to residential and commercial clients throughout the Bay Area since 1999, handling everything from rekeying and door repairs to keyless entry system and high-security lock installations. In addition to providing onsite lock repairs for homes, businesses and vehicles, the company maintains a store in Hayward where customers can purchase a variety of security products.

Unlike less experienced locksmiths that allow their limited resources and training to negatively affect the quality of their work, Bayside Locksmith utilizes the industry expertise of a team of licensed independent contractors to provide solutions for nearly every aspect of lock repair. “This truly is a one-stop shop for locksmith services,” he affirms. “From handling automotive and commercial property lockouts to providing any type of lock or security product a customer wants, I can arrange it all.”

Another distinguishing attribute of Bayside Locksmith is its willingness to take on any job, regardless of how challenging the work is. “I never turn away a job,” says Mr. Ayesh. “Even if it doesn’t have to do with my specific level of expertise, I’ll refer a customer to another business that I know is capable of meeting their needs. That way, when they do have a need that’s pertinent to my expertise, they’ll remember that I helped them.”

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Industry Info

The future of personal security. As technological advancements continue to change the way most people live, it’s no surprise that numerous innovations in personal security are on the horizon. “A lot of things have been changing in the lock and security business,” confirms Issic Ayesh, owner of Bayside Locksmith Inc. in Hayward. “For one, electronic locks are becoming much more prevalent. Pretty soon, physical keys are going to be replaced by fingerprint scanners, voice recognition systems and other electronic means.”

One of the most intriguing innovations in personal security involves the use of cell phones. “Soon, you’ll be able to use your cell phone as a key and deprogram a lock remotely,” explains Mr. Ayesh. “Say you have a vacation property that you let some friends use for the weekend. Instead of leaving a key under the mat for them, all you have to do is text them a code. It can even be a temporary code that only works for that specific weekend.”

Mr. Ayesh says this increasingly electronics-based system of modern locks will affect the way locksmiths do business in the future. “Soon, locksmiths will be more like computer programmers. The trade is going to require a lot of new training as things become more heavily dependent on electronics. That’s why it’s important to find a locksmith that stays up-to-date with all the new technology that comes out. Locksmiths who don’t stay current are going to find themselves left behind.”

Before these technological advancements become commonplace, your best bet in terms of ensuring a higher level of security is to purchase a high-security lock. Some attributes to look for include patented cylinders and keyways that impede tampering, high-grade steel that resists drilling attempts, unique key cuts and styles that are difficult to reproduce or forge, and restrictions on copying.

To minimize the cost of having your locks converted, look for a locksmith that’s able to install high-security cylinders into the existing locks of your home or business. “There are a wide variety of high-security cylinders available for both residential and commercial use,” says Mr. Ayesh. “Not only are they affordable, but they also offer the best security protection on the market.”

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Frequently Asked Questions

Q: I locked my keys in my car. How soon can you get here?

A: I can usually send someone to you on the same day. The locksmiths I work with are very fast, and that’s definitely one of their main comparative advantages.

Q: Can you give me an estimate over the phone?

A: Usually. When you call, I’ll try to diagnose your problem over the phone by asking you questions about the specific brand and style of your lock. In most cases, after I ascertain the type of product you have and the nature of your problem, I can tell you how much it will cost to look at it firsthand. In some cases, I have to send a locksmith to look at the problem before giving an estimate, but that’s free of charge.

Q: Do you cut keys?

A: Yes.

Q: Do you have an actual store?

A: Yes, I have a store in Hayward, which is very convenient for me and my customers alike. It gives customers a sense of security because they know exactly where to find me.

Q: What if it’s an emergency and I don’t have enough money on me to pay the bill?

A: If you don’t have enough money on the spot, I’ll tell the onsite locksmith to bill you and give you a week to pay. In addition, I give a lot of discounts to students, senior citizens and low-income families.

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SELECTED PHOTOS FROM Bayside Locksmith Inc.

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Diamond Certified RATINGS ON Bayside Locksmith Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 96 VERIFIED CUSTOMERS i
Bayside Locksmith Inc. : Average 9.1 out of 10 based on 96 unique customer surveys of customer satisfaction.

C.E.I.

VERIFIED Bayside Locksmith Inc. CUSTOMER

1 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reputable.

They're very informative. I would never recommend any other company. They're very high quality, knowledgeable, and have plenty of technicians. They're very honest about when they'll show up, and they don't run late.

M.K.C.C.

VERIFIED Bayside Locksmith Inc. CUSTOMER

2 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only locksmith that I use. I've recommended them multiple times when I've overheard someone in need of their services. They have a reasonable price, they're quick to respond, and they're professional.

They're a reputable company. I love that I hardly have to wait for them to show up. They're good people, and I feel comfortable with them.

Andrew M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

3 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they're a good company, but they're a little expensive.

The came out here promptly, and they did what they had first told me would be done.

A.A.S.C.

VERIFIED Bayside Locksmith Inc. CUSTOMER

4 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're straightforward, always on time, and they have a speedy service. They're very experienced.

The fact that they're always on time and that they're very knowledgeable

E.T.

VERIFIED Bayside Locksmith Inc. CUSTOMER

5 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're extremely timely and reliable.

There is never any back and forth with them. I simply call, and they show up in a very timely manner.

E.P.

VERIFIED Bayside Locksmith Inc. CUSTOMER

6 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're responsive and punctual.

They arrive promptly, they're quick to finish the task, and they're very trustworthy.

G.B.C.

VERIFIED Bayside Locksmith Inc. CUSTOMER

7 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reliable, timely, and honest.

I think the best thing would probably be how upfront and trustworthy they are.

Addison M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

8 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're really good.

I've been using them for a long time, so I know that they're always there for me when I need them. They're very nice, prompt, professional, and courteous.

Diana T.

VERIFIED Bayside Locksmith Inc. CUSTOMER

9 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are prompt, affordable, and they always answer the phone.

They are honest. I wouldn't use any other company.

Lily L.

VERIFIED Bayside Locksmith Inc. CUSTOMER

10 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were efficient and provided a fast service.

They were on time and efficient. I really liked the fact that they showed up so quickly when I was locked out of my car.

Evelyn M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

11 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. My brother was actually the person who recommended them to me. He's had nothing but great experiences working with them. I'm happy.

Basically, I was moving into a new place and I had to change all of the locks. Issic came out to do the job, and I thought he was very nice. He didn't make me wait very long for his arrival, and when he actually did the job, he did the job very quickly. He was on time and very reliable.

George H.

VERIFIED Bayside Locksmith Inc. CUSTOMER

12 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job for me. They're located pretty close to my business, so it makes things very convenient.

They're very prompt.

Kristopher H.

VERIFIED Bayside Locksmith Inc. CUSTOMER

13 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were super-fast and I thought the guy who came out was very nice.

He arrived on time and finished the job within 15 minutes or so.

A.L.

VERIFIED Bayside Locksmith Inc. CUSTOMER

14 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

That I would recommend them as a locksmith and for any installation of equipment such as access control

I would say their pricing was really good, and their service was really good also.

A.A.

VERIFIED Bayside Locksmith Inc. CUSTOMER

15 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

Trustworthy, very fast, and good workers

They are local.

F.M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

16 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're prompt and professional.

There close to me, and they're pretty flexible.

I.M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

17 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

Fast service

The service, it was quick.

M.M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

18 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They got there within an hour of calling.

The customer service, they walked me through my options.

P.P.

VERIFIED Bayside Locksmith Inc. CUSTOMER

19 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always showed up on time, either early or right on time.

I would say that it is hard to get vendors to nail a good time to come in, and they have always been on time. I haven't had any issues with that.

S.S.P.B.I.

VERIFIED Bayside Locksmith Inc. CUSTOMER

20 of 96

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are good and prompt.

The guy was pretty informative, and he came in fully prepared.

Read All 96 Survey Responses at Ratings View