Diamond Certified Company Report

Bayside Locksmith Inc.

Diamond Certified Company Report

Bayside Locksmith Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 137 VERIFIED CUSTOMERS i

C.E.I.

VERIFIED Bayside Locksmith Inc. CUSTOMER

1 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reputable.

They're very informative. I would never recommend any other company. They're very high quality, knowledgeable, and have plenty of technicians. They're very honest about when they'll show up, and they don't run late.

M.K.C.C.

VERIFIED Bayside Locksmith Inc. CUSTOMER

2 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only locksmith that I use. I've recommended them multiple times when I've overheard someone in need of their services. They have a reasonable price, they're quick to respond, and they're professional.

They're a reputable company. I love that I hardly have to wait for them to show up. They're good people, and I feel comfortable with them.

Andrew M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

3 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they're a good company, but they're a little expensive.

The came out here promptly, and they did what they had first told me would be done.

Read All 137 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

The Bayside Locksmith team

Bayside Locksmith Inc. offers a variety of locksmith services to residential and commercial clients throughout the Bay Area. In addition to providing 24/7 assistance for people who’ve locked themselves out of their homes, businesses and vehicles, the company can perform break-in repairs and rekeying; install keyless entry systems, high-security locks and master key systems; repair safes; and more.

Owner Issic Ayesh supervises a team of licensed independent contractors who are known for their prompt and efficient service, both in the field and at Bayside Locksmith’s Hayward facility. “It’s very rewarding to help people get back in their homes and vehicles as quickly as possible,” he says. “They’re ecstatic when the locksmiths arrive to help them because they know they’ll be able to get on with their lives.”

Bayside Locksmith has the expertise and training to sell and service most major lock brands, including industry leaders Schlage, Emtek, Kwikset and Master Lock. “If I don’t have a particular item in the store, I’ll order it for the next day,” says Mr. Ayesh. “Ultimately, I want to keep my customers smiling by providing high-quality products and great customer service.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Bayside Locksmith Inc.

Locations

The Bay Area
Alameda County
Contra Costa County
Marin County
Napa County
Sonoma County
Santa Cruz County
Solano County
Santa Clara County
San Francisco
San Mateo County

Get Directions
SERVICES PERFORMED

Residential & Commercial
Break-In Repairs
Automotive
Safes
Keyless Entry Systems
Installations of New Locks
Master Key Systems
Door Repair

BRANDS Supported
  • American Lock

  • Cal-Royal

  • Kwikset

  • Master Lock

  • Medeco

  • PLS

  • Schlage

  • Schlage Primus

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Bayside Locksmith Inc.

Bayside Locksmith’s fully stocked service vans

Company Profile

Bayside Locksmith Inc. offers a variety of locksmith services to residential and commercial clients throughout the Bay Area. In addition to providing 24/7 assistance for people who’ve locked themselves out of their homes, businesses and vehicles, the company can perform break-in repairs and rekeying; install keyless entry systems, high-security locks and master key systems; repair safes; and more.

Owner Issic Ayesh supervises a team of licensed independent contractors who are known for their prompt and efficient service, both in the field and at Bayside Locksmith’s Hayward facility. “It’s very rewarding to help people get back in their homes and vehicles as quickly as possible,” he says. “They’re ecstatic when the locksmiths arrive to help them because they know they’ll be able to get on with their lives.”

Bayside Locksmith has the expertise and training to sell and service most major lock brands, including industry leaders Schlage, Emtek, Kwikset and Master Lock. “If I don’t have a particular item in the store, I’ll order it for the next day,” says Mr. Ayesh. “Ultimately, I want to keep my customers smiling by providing high-quality products and great customer service.”

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Company Philosophy

"My goal is simple: to always meet the needs of my customers. Whether it's unlocking a vehicle, repairing an old lock, or upgrading the security of a home or business, no job is too large or small for me and my locksmiths to handle."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for locksmith companies that have earned the prestigious Diamond Certified award. For Bayside Locksmith, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize state-of-the-art equipment and the extensive training of its independent contractors to provide quick assistance for people in need. “I’m in the business of helping people, so being there for my customers is my number one priority,” says owner Issic Ayesh. “Being locked out of a house or vehicle can be a stressful situation, but the locksmiths I work with can quickly resolve those problems so my customers can get on with their lives.”

Bayside Locksmith has been offering general locksmith services to residential and commercial clients throughout the Bay Area since 1999, handling everything from rekeying and door repairs to keyless entry system and high-security lock installations. In addition to providing onsite lock repairs for homes, businesses and vehicles, the company maintains a store in Hayward where customers can purchase a variety of security products.

Unlike less experienced locksmiths that allow their limited resources and training to negatively affect the quality of their work, Bayside Locksmith utilizes the industry expertise of a team of licensed independent contractors to provide solutions for nearly every aspect of lock repair. “This truly is a one-stop shop for locksmith services,” he affirms. “From handling automotive and commercial property lockouts to providing any type of lock or security product a customer wants, I can arrange it all.”

Another distinguishing attribute of Bayside Locksmith is its willingness to take on any job, regardless of how challenging the work is. “I never turn away a job,” says Mr. Ayesh. “Even if it doesn’t have to do with my specific level of expertise, I’ll refer a customer to another business that I know is capable of meeting their needs. That way, when they do have a need that’s pertinent to my expertise, they’ll remember that I helped them.”

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Industry Info

The future of personal security. As technological advancements continue to change the way most people live, it’s no surprise that numerous innovations in personal security are on the horizon. “A lot of things have been changing in the lock and security business,” confirms Issic Ayesh, owner of Bayside Locksmith Inc. in Hayward. “For one, electronic locks are becoming much more prevalent. Pretty soon, physical keys are going to be replaced by fingerprint scanners, voice recognition systems and other electronic means.”

One of the most intriguing innovations in personal security involves the use of cell phones. “Soon, you’ll be able to use your cell phone as a key and deprogram a lock remotely,” explains Mr. Ayesh. “Say you have a vacation property that you let some friends use for the weekend. Instead of leaving a key under the mat for them, all you have to do is text them a code. It can even be a temporary code that only works for that specific weekend.”

Mr. Ayesh says this increasingly electronics-based system of modern locks will affect the way locksmiths do business in the future. “Soon, locksmiths will be more like computer programmers. The trade is going to require a lot of new training as things become more heavily dependent on electronics. That’s why it’s important to find a locksmith that stays up-to-date with all the new technology that comes out. Locksmiths who don’t stay current are going to find themselves left behind.”

Before these technological advancements become commonplace, your best bet in terms of ensuring a higher level of security is to purchase a high-security lock. Some attributes to look for include patented cylinders and keyways that impede tampering, high-grade steel that resists drilling attempts, unique key cuts and styles that are difficult to reproduce or forge, and restrictions on copying.

To minimize the cost of having your locks converted, look for a locksmith that’s able to install high-security cylinders into the existing locks of your home or business. “There are a wide variety of high-security cylinders available for both residential and commercial use,” says Mr. Ayesh. “Not only are they affordable, but they also offer the best security protection on the market.”

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Frequently Asked Questions

Q: I locked my keys in my car. How soon can you get here?

A: I can usually send someone to you on the same day. The locksmiths I work with are very fast, and that’s definitely one of their main comparative advantages.

Q: Can you give me an estimate over the phone?

A: Usually. When you call, I’ll try to diagnose your problem over the phone by asking you questions about the specific brand and style of your lock. In most cases, after I ascertain the type of product you have and the nature of your problem, I can tell you how much it will cost to look at it firsthand. In some cases, I have to send a locksmith to look at the problem before giving an estimate, but that’s free of charge.

Q: Do you cut keys?

A: Yes.

Q: Do you have an actual store?

A: Yes, I have a store in Hayward, which is very convenient for me and my customers alike. It gives customers a sense of security because they know exactly where to find me.

Q: What if it’s an emergency and I don’t have enough money on me to pay the bill?

A: If you don’t have enough money on the spot, I’ll tell the onsite locksmith to bill you and give you a week to pay. In addition, I give a lot of discounts to students, senior citizens and low-income families.

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SELECTED PHOTOS FROM Bayside Locksmith Inc.

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Issic Ayesh

Expert CONTRIBUTOR PROFILE
  • Issic Ayesh is owner of Bayside Locksmith Inc., a Diamond Certified company since 2012. He can be reached at (510) 264-1214 or by email.

Issic Ayesh: Locked on a Livelihood

By James Florence, Diamond Certified Resource Reporter

HAYWARD — Issic Ayesh initially got into the locksmith trade as a summer job, but it wasn’t long before he decided to pursue it as a long-term livelihood. “As a teenager, I got a summer job working for my uncle, who owned a locksmith shop in San Francisco,” he remembers. “I loved it right away and continued to work there part-time for the rest of high school. I had planned to go to college and become a doctor, but after realizing I could make a good living as a locksmith, I decided to stick with it. In 2000, I started my own locksmith business out of my mom’s garage. Two years later, I moved into a real shop and it continued to grow from there. It took some time to get to where I am today, but it has been a fantastic journey so far.”

Today, as owner of Bayside Locksmith Inc., Issic says his favorite part of his job is keeping up with the industry’s ever-evolving technology. “When I first got into locksmithing, there was so much more to the trade than I realized, and it has only become more complex since then. The technology moves so fast nowadays that it’s hard to keep up with, but that’s also part of the fun.”

A resident of Hayward, Issic appreciates the close proximity between his home and place of business. “I live just a short drive away from my office, which is nice,” he says. “I think it’s important to live close to where your business is based, just so you can be in touch with the city and the local commerce environment. Once your business has become locally established, you can expand from there. That’s what I did, and so far it has worked out well.”

Outside of work, Issic keeps busy with a variety of active pastimes, often in the company of his wife, Emma, and their three daughters. “I’m not a homebody, so if I’m off work, I like to get out,” he says. “I like going out to eat, going to the movies, and taking my family to local amusement parks like Great America and Discovery Kingdom.” Issic also enjoys riding his Harley-Davidson and taking his boat to nearby lakes for tubing and wakeboarding.

In his life and career, Issic espouses the importance of self-confidence. “Believe in yourself and you’ll succeed,” he asserts. “Whatever you see yourself doing, you can do it. Of course, nothing is a straight walk—everything in life is an obstacle course, and you have to go through it. Just don’t let those obstacles get in the way; they’ll slow you down a little, but you’ll get around them if you stay focused. Once you reach your goal, there’s no stopping you—it’s all growth after that.”

When asked the first thing he’d do if he were to retire tomorrow, Issic says he’d sleep in. “I’ve been on a routine of waking up every day at 5am for years, so I’d try to stay in bed a little longer. After that, I’d take a nice, long vacation. As of now, most of my vacations are two to three days on the weekends, mostly because it’s hard to get away from the business. It’d be nice to take a month off and go somewhere like Italy.”

Ask Me Anything!

Q: Coffee or tea?
A: Tea.

Q: Have you ever read a book more than once?
A: I’ve read the “Lord of the Rings” trilogy about four times.

Q: What’s your favorite snack?
A: Apples.

Q: What were you most known for in high school?
A: I was the class clown. I used to joke around with everyone.

Q: Kirk or Picard?
A: Definitely Kirk.

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Expert articles
  • How to Fix a Sticky Door Lock

    HAYWARD — If you’re having trouble with your house key getting stuck in your front door’s keyhole, you might think you need a new lock. Fortunately, there’s a much simpler solution to this issue: all you need to do is spray a metal lubricant like WD-40 into the keyhole. To make sure the lubricant gets well-distributed, re-insert your key a couple of times following application. This should provide an immediate fix for your sticky lock.

    Since any lock can get sticky over time, it’s a good idea to apply metal lubricant preventatively—three to four applications a year should keep your locks operating smoothly. You can also apply metal lubricant to your car door locks. When applied preventatively, this simple measure can save you a lot a frustration and, potentially, an expensive service call.

     

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Expert video tip
  • Video: Lubricating Your Locks

    Complete Video Transcription:

    HAYWARD — Host, Sarah Rutan: To prevent your key from getting stuck, make it a point to lubricate your door locks on a regular basis. Today we’re in Hayward with Diamond Certified Expert Contributor Issic Ayesh of Bayside Locksmith to learn more.

    Diamond Certified Expert Contributor, Issic Ayesh: So, here’s a cool tip from us at Bay Side Locksmith. We have a lot of calls for – people always misjudge their locks. So, it’s really important that you spray some lubricant into your lock at all times. I would do this at least 3 or 4 times a year. It’s very important.

    And basically all you need to do is just take this into your home, or even your automotive locks on the outside, where your key’s a little sticky. And just put a little spray right in the keyhole, just like that. And then take your keys and there you go. It’s a very good tip. It’s most important. That’ll save your lock for a very long time.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Reports at experts.diamondcertified.org.

     

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Bayside Locksmith Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Bayside Locksmith Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 137 VERIFIED CUSTOMERS i
Bayside Locksmith Inc. : Average 9.1 out of 10 based on 137 unique customer surveys of customer satisfaction.

C.E.I.

VERIFIED Bayside Locksmith Inc. CUSTOMER

1 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reputable.

They're very informative. I would never recommend any other company. They're very high quality, knowledgeable, and have plenty of technicians. They're very honest about when they'll show up, and they don't run late.

M.K.C.C.

VERIFIED Bayside Locksmith Inc. CUSTOMER

2 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're the only locksmith that I use. I've recommended them multiple times when I've overheard someone in need of their services. They have a reasonable price, they're quick to respond, and they're professional.

They're a reputable company. I love that I hardly have to wait for them to show up. They're good people, and I feel comfortable with them.

Andrew M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

3 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they're a good company, but they're a little expensive.

The came out here promptly, and they did what they had first told me would be done.

Evelyn A.

VERIFIED Bayside Locksmith Inc. CUSTOMER

4 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

My experience was satisfactory and good.

They were very courteous.

Richard B.

VERIFIED Bayside Locksmith Inc. CUSTOMER

5 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. They provided excellent service.

They were courteous and on time.

Ralph B.

VERIFIED Bayside Locksmith Inc. CUSTOMER

6 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a really good job, and they did it quickly.

I would say the guy was very competent.

Stefan B.

VERIFIED Bayside Locksmith Inc. CUSTOMER

7 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional and timely.

He had what I needed, and he worked quickly.

Shawn D.

VERIFIED Bayside Locksmith Inc. CUSTOMER

8 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very thorough, and they did everything we asked them to do.

The quality of the equipment stands out for me.

Donald F.

VERIFIED Bayside Locksmith Inc. CUSTOMER

9 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very good.

Nothing really stands out.

Miya G.

VERIFIED Bayside Locksmith Inc. CUSTOMER

10 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have used them more than once, and they did a great job. They were quick, and the customer service was excellent.

They were very quick.

Mitra G.

VERIFIED Bayside Locksmith Inc. CUSTOMER

11 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very efficient.

They came out after hours, and I really appreciated that.

Brenda G.

VERIFIED Bayside Locksmith Inc. CUSTOMER

12 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have been using them for years, and they do good work. They are reliable, reasonably priced, and very responsive.

I think what I said before really covers it.

Daniel H.

VERIFIED Bayside Locksmith Inc. CUSTOMER

13 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were super fast, courteous, and they made 5 extra copies of the keys for me.

Just what I already said, they did a quality job.

Stacy K.

VERIFIED Bayside Locksmith Inc. CUSTOMER

14 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I locked myself out of my gate, and they came out in a relatively short period of time.

It was a quick response, and the guy was really nice.

Louie K.

VERIFIED Bayside Locksmith Inc. CUSTOMER

15 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very easy to work with, on time, and very knowledgeable.

The pricing was reasonable, and the technician was very experienced.

Karee K.

VERIFIED Bayside Locksmith Inc. CUSTOMER

16 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They came out and did what they said they would do. They got the job done.

Nothing really

Teresa M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

17 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were amazing, quick, professional, and they went above and beyond the call of duty.

The technician himself stood out for me. He is someone I would hire.

Chuck M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

18 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would definitely recommend them. They are friendly and a decent company to do business with.

I really can't say.

Gaylynn M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

19 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very speedy.

I guess the fact that they were local, and they were very fast.

Janiza M.

VERIFIED Bayside Locksmith Inc. CUSTOMER

20 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job, above and beyond. They were courteous, nice, and on time.

The fact that the prices were what was quoted. Sometimes, you are quoted a price and then they get to your house and add a bunch of things on to the bill. They didn't do that.

Read All 137 Survey Responses at Ratings View