Diamond Certified Company Report

Balla Construction & Design

Diamond Certified Company Report

Balla Construction & Design

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 41 VERIFIED CUSTOMERS i

Terry K.

VERIFIED Balla Construction & Design CUSTOMER

1 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very knowledgeable, personable, flexible, and they did great work. They put a lot of thought into details.

Peter is wonderful, and because he has an architects background, he combines his eye for architecture with this knowledge of design and construction.

Eunice J.

VERIFIED Balla Construction & Design CUSTOMER

2 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very attentive to details and he cleans up really well, so there is no sign that your place is being uprooted. I was very taken by him and his work.

His scheduling was good, there were no surprises and no delays. I was very pleased.

Stephan W.

VERIFIED Balla Construction & Design CUSTOMER

3 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Peter is very nice and easy to work with.

I'd say just his straightforwardness and the lack of ridiculous and endless additions to quoted prices that many contractors are notorious for.

Read All 41 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Peter Balla, Owner

Balla Construction & Design is a general contracting firm that offers residential remodeling and home improvement services to clients in San Francisco, the Peninsula, and Marin County. The company focuses on structural work, seismic upgrades, additions and kitchen remodeling, with related plumbing, electrical and heating jobs. With its long-term partner, it manages architectural and engineering designs as well as the permitting process. It also replaces decks, windows, siding and more.

Owner Peter Balla has more than 30 years of design/build experience in the construction industry. He founded Balla Construction & Design to focus on European architectural design but expanded over the years to handle every phase of construction. Mr. Balla says his small but growing international team is comprised of experts with many decades of combined experience.

Balla Construction & Design takes an all-inclusive approach to its remodeling and home improvement work–it provides consultations, designs and drawings, and secures all necessary permits. Mr. Balla says his company has built excellent relationships with many trusted and talented Bay Area tradespeople, subcontractors and engineers. “Our collective expertise is suited to practically any home improvement project.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Balla Construction & Design

COMPANY CONTACT
Service AREA

San Francisco
Alameda County
Contra Costa County
Marin County
San Mateo County

SERVICES PERFORMED

Remodeling & Additions including:
Architectural Design & Permit Drawings
Kitchen & Bathroom Renovation
Story Addition & Historic Building Restoration
Window & Door Replacement
Decking, Siding & Exterior Stairs

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Balla Construction & Design

Company Profile

Balla Construction & Design is a general contracting firm that offers residential remodeling and home improvement services to clients in San Francisco, the Peninsula, and Marin County. The company focuses on structural work, seismic upgrades, additions and kitchen remodeling, with related plumbing, electrical and heating jobs. With its long-term partner, it manages architectural and engineering designs as well as the permitting process. It also replaces decks, windows, siding and more.

Owner Peter Balla has more than 30 years of design/build experience in the construction industry. He founded Balla Construction & Design to focus on European architectural design but expanded over the years to handle every phase of construction. Mr. Balla says his small but growing international team is comprised of experts with many decades of combined experience.

Balla Construction & Design takes an all-inclusive approach to its remodeling and home improvement work–it provides consultations, designs and drawings, and secures all necessary permits. Mr. Balla says his company has built excellent relationships with many trusted and talented Bay Area tradespeople, subcontractors and engineers. “Our collective expertise is suited to practically any home improvement project.”

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Company Philosophy

"We pride ourselves on providing excellent service and quality craftsmanship for a moderate price. Our motto is, ‘We build on your satisfaction.' Our main priority is to make our customers happy by keeping them informed and involved throughout the remodeling process. No job is finished until we know the end result has met or exceeded the customer's expectations."

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Comparative Summary

San Francisco-based Balla Construction & Design has been serving the residential remodeling needs of the Bay Area since 1994. Led by Peter Balla, who has more than 30 years’ experience in the contracting business, the company strives for excellence in every job it undertakes. “I always want to do a perfect job,” says Mr. Balla. “I have very high expectations for my team.”

Each member of Balla Construction & Design’s team has been with the firm for at least three years, and all have at least eight years of industry experience. “I don’t hire unknowns,” says Mr. Balla. “Three to four years of experience isn’t enough for me.” The team is supervised by Mr. Balla himself, who’s on the jobsite every day.

Most of Balla Construction & Design’s customers contact the firm for additional work, which Mr. Balla believes is indicative of the quality of its workmanship. “Our customers like what we do for them,” he confirms. “They’re always calling us back for more work.”

Balla Construction & Design focuses on kitchen and bathroom remodels, but with its Class B general contractor’s license, the firm can take on all types of work, including planning and architectural design, structural work, seismic upgrades and foundation replacement, door and window replacements, additions, siding and exterior sheeting, deck and exterior stair building, basement alterations, dry rot repair, historic building restoration and new construction.

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Industry Info

When looking for a general contractor, consider two factors: experience and rapport. “It takes eight to 10 years to develop the skills to become a good contractor,” says Peter Balla, owner of San Francisco-based Balla Construction & Design and a 30-year construction industry veteran. “Look for a company whose employees are journeymen with plenty of experience.”

A rapport between customer and contractor is also important. “You want a company you can trust,” says Mr. Balla. “The contractor will leave at the end of your project, but you’ll be living in your house for decades.” Mr. Balla advises to hire a company that you know will take pride in its work.

In addition to actively soliciting and questioning references, Mr. Balla recommends you visit one of the contractor’s current jobsites. Even someone unfamiliar with the building trade can tell a lot by simply looking around a site. Ask yourself simple questions. Is it organized and clean? Do the teams appear to be working efficiently? Depending on the stage of your project, you may or may not be able to discern what the final product will look like, but you can tell a lot about how the contractor works.

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Frequently Asked Questions

Q: Can we live in our home during the project?

A: It depends on the project, but you can often stay in your home during construction.

Q: I like your proposal, but can you make it less expensive?

A: We’ll always try to give you choices. Reducing cost is often a case of choosing a different brand or style of fixtures and materials. We can work with you to make the project fit your budget.

Q: Do you do planning and architectural design?

A: We can provide architectural design and drawings for smaller projects, like additions and remodels. With the help of our long-term partners, we can take on major projects such as story additions and new homes. With any project, we can assist you in the planning phase and make sure you stay within your budget.

Q: What kind of bathroom remodeling services do you offer?

A: We do mid-range to high-end bathroom remodeling. We give you the freedom to choose from a wide variety of tubs, showers, vanities and vanity tops from domestic and foreign manufacturers. We can also assist you in selecting the perfect tiles for your bathroom.

Q: What kind of kitchen remodeling services do you offer?

A: We can help you bring atmosphere, style and a practical setup to your kitchen. We’ll assist you in every step of the remodeling process, including choosing the best appliances, fixtures and countertops. Our partners can provide custom or brand name cabinets according to your needs. Custom veneers or exotic wood surfaces are also available.

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Diamond Certified RATINGS ON Balla Construction & Design
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CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 41 VERIFIED CUSTOMERS i
Balla Construction & Design : Average 9.6 out of 10 based on 41 unique customer surveys of customer satisfaction.

Terry K.

VERIFIED Balla Construction & Design CUSTOMER

1 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very knowledgeable, personable, flexible, and they did great work. They put a lot of thought into details.

Peter is wonderful, and because he has an architects background, he combines his eye for architecture with this knowledge of design and construction.

Eunice J.

VERIFIED Balla Construction & Design CUSTOMER

2 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very attentive to details and he cleans up really well, so there is no sign that your place is being uprooted. I was very taken by him and his work.

His scheduling was good, there were no surprises and no delays. I was very pleased.

Stephan W.

VERIFIED Balla Construction & Design CUSTOMER

3 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Peter is very nice and easy to work with.

I'd say just his straightforwardness and the lack of ridiculous and endless additions to quoted prices that many contractors are notorious for.

Dave E.

VERIFIED Balla Construction & Design CUSTOMER

4 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are amazing. Peter is a good, honest guy.

That is hard, because I feel like everything that he does could be identified as what I like best.

David J.

VERIFIED Balla Construction & Design CUSTOMER

5 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, they do what they say they're gonna do, and they're very reasonable.

There wasn't anything I disliked, so this is a really hard question to answer. Everything he did, he did to the best of his ability.

Jon D.

VERIFIED Balla Construction & Design CUSTOMER

6 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that he's trustworthy.

I think Peter has an appreciation for quality work, and he tries to provide that.

Landon O.

VERIFIED Balla Construction & Design CUSTOMER

7 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

You can't go wrong. He is a great guy and carries his work with backing, which is wonderful. I can't say enough about them. Peter does a lot of work for us, and I wouldn't use anyone else.

That hard to say. Everything really, every experience I have had with him has been excellent.

Jonh U.

VERIFIED Balla Construction & Design CUSTOMER

8 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they're honest, and they do good work.

I think they're honest, and they do good work.

Tom G.

VERIFIED Balla Construction & Design CUSTOMER

9 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that they are pretty amazing. I would recommend them.

Their promptness on the job

Leonard G.

VERIFIED Balla Construction & Design CUSTOMER

10 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd tell them that they couldn't go wrong and that he is confident, patient, thorough, and meticulous. He did the job he promised to do at the price he quoted.

I'd tell them that they couldn't go wrong and that he is confident, patient, thorough, and meticulous. He did the job he promised to do at the price he quoted.

Alex B.

VERIFIED Balla Construction & Design CUSTOMER

11 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Flexibility, and he was accommodating. He went the extra mile for what I wanted.

The timeliness

Margaret C.

VERIFIED Balla Construction & Design CUSTOMER

12 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their work is good and they are honest.

Their work is good and they are honest.

Mike D.

VERIFIED Balla Construction & Design CUSTOMER

13 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Friendly, professional, hard working, and thorough

Thoroughness

Bruce W.

VERIFIED Balla Construction & Design CUSTOMER

14 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Incredible attention to details and doing the job perfectly, the end was perfect.

Their perfectionism

Jason B.

VERIFIED Balla Construction & Design CUSTOMER

15 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good quality job at a good price. Good quality workmanship, and they are on time.

The finished product, and the people are easy to deal with.

Jeff F.

VERIFIED Balla Construction & Design CUSTOMER

16 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Professionalism, he is there when he says he will be, and the estimates are very clear and spelled out line by line. There are no questions about what the charges are.

They always get back to me. If I call or email Peter, I always get a response back. He has good customer service.

John F.

VERIFIED Balla Construction & Design CUSTOMER

17 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Balla Construction & Design works very closely as a trusted partner.

I feel like I can trust their advice and opinions.

Richard C.

VERIFIED Balla Construction & Design CUSTOMER

18 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend him and have recommended him. He listens to your ideas, and he is proactive. If there is something that is unforeseen, he discusses it before he does anything. He is a good communicator. He works well with you, and he is flexible if you change your mind about things. He has a great disposition. He is on time, efficient, and knowledgeable.

I think his high standards and the quality of his work, he is really quite good.

Theresa L.

VERIFIED Balla Construction & Design CUSTOMER

19 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are honest, reasonable, and very good at communicating with their clients.

Communication, they explain the different options and how much it is going to cost. They explain the pros and cons.

Amanda B.

VERIFIED Balla Construction & Design CUSTOMER

20 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

Peter and his level of communication, I liked the way he described what was going to happen and how things were going to work. He was very efficient. I'm going to use him again very shortly.

Read All 41 Survey Responses at Ratings View