Diamond Certified Company Report

Attic Bros, Inc.

Diamond Certified Company Report

Attic Bros, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 19 VERIFIED CUSTOMERS i

Paul R.

VERIFIED Attic Bros, Inc. CUSTOMER

1 of 19

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were clear on what we needed and went the extra mile during the entire job. It was a great experience.

They were proactive and took care of stuff before I even noticed. There were small fixes here and there, but really good at customer service.

Liam M.

VERIFIED Attic Bros, Inc. CUSTOMER

2 of 19

Quality 9
9 10
Loyalty Yes
CRITIQUE

They follow up and are honest with what they do.

You email them and they call to follow up. You don't have to chase them down to get a response.

Aria T.

VERIFIED Attic Bros, Inc. CUSTOMER

3 of 19

Quality 5
5 10
Loyalty No
CRITIQUE

I would ask a friend to do some research. They posted great pictures, but didn't do a great job sealing the vents. They changed the insulation, but when the rats came back, they didn't replace the insulation. They said that's the way it works. We were not very satisfied, because we paid a lot of money, and it was not necessary. I would not recommend them to a friend.

I liked the initial consultation. He explained a lot of things, was very professional, nice and answered our questions, which is why I gave them a 5, but the guys who did the work did not do a good job. Our contractor did a beautiful job on our vents and they came and sealed them with something and now they look terrible. They had to come back two times and there was one college kid who came and looked like he knew what he was doing, but he was not even professional, disconnected a mouse from our computer and said look there's a mouse. That was not funny. Why would you touch our computer? He did not connect it back either.

Read All 19 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Attic Bros, Inc. cleans attics and crawl spaces, installs and removes insulation, and provides other services that are designed to improve indoor air quality for residential clients in San Mateo County and the East Bay. The family-owned and operated company exclusively uses high-end products and equipment to ensure the best possible results.

Owner David Levi credits much of Attic Bros’ success to its detail-oriented business practices. “We believe that if we’re going to do something, we need to do it well, so we pay attention to every detail of our clients’ projects,” he affirms. “They’ve decided to trust us and invest their hard-earned money, so the least we can do is show them respect by doing great work and providing excellent customer service.”

Attic Bros prioritizes clear communication so clients know what to expect throughout their projects. “From the moment a customer first calls our office, we make them feel welcome and listen to all of their information so we can determine the best way to help them,” explains Mr. Levi. “They know we have the training and experience to get the job done correctly and smoothly.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Attic Bros, Inc.

COMPANY CONTACT
Service AREA

San Mateo County
East Bay

SERVICES PERFORMED

Attic & Crawl Space Cleanup
Insulation Installation & Removal
Heating/Cooling Systems
Air Duct Replacement & Cleaning

BRANDS Supported
  • Owens Corning

  • Knauf Insulation

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Attic Bros, Inc.

Attic Bros installed blown-in insulation in this attic.

Company Profile

Attic Bros, Inc. cleans attics and crawl spaces, installs and removes insulation, and provides other services that are designed to improve indoor air quality for residential clients in San Mateo County and the East Bay. The family-owned and operated company exclusively uses high-end products and equipment to ensure the best possible results.

Owner David Levi credits much of Attic Bros’ success to its detail-oriented business practices. “We believe that if we’re going to do something, we need to do it well, so we pay attention to every detail of our clients’ projects,” he affirms. “They’ve decided to trust us and invest their hard-earned money, so the least we can do is show them respect by doing great work and providing excellent customer service.”

Attic Bros prioritizes clear communication so clients know what to expect throughout their projects. “From the moment a customer first calls our office, we make them feel welcome and listen to all of their information so we can determine the best way to help them,” explains Mr. Levi. “They know we have the training and experience to get the job done correctly and smoothly.”

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Company Philosophy

“Our motto is, ‘Join the family,’ and that’s exactly how we treat our clients. We want them to feel comfortable and cared for during each step of their projects, and we take the time to make sure they’re completely satisfied with our work.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for attic and crawl space cleaning companies that have earned the prestigious Diamond Certified award. For Attic Bros, Inc., the best way to keep clients happy is to make sure they have great experiences throughout every phase of their projects. “From the initial phone call until the finishing touches, we make our customers feel welcome and listen to all of their information so we can determine the best ways to help them,” says owner David Levi. “We’re very attentive to our clients’ needs and we know what it takes to get the job done.”

Attic Bros has been cleaning attics and crawl spaces, installing and removing insulation, and providing other services that improve indoor air quality for residential clients in San Mateo County and the East Bay since 2014. The family-owned and operated company exclusively uses high-end products and equipment to ensure first-rate results.

Unlike attic and crawl space cleaning companies whose owners delegate project management responsibilities to less experienced employees, Attic Bros provides every job with the hands-on expertise of Mr. Levi himself. “I know our clients’ names and I’m aware of what’s going on with their jobs, which isn’t always the case in this industry,” he says. “Everybody who works here does their part to ensure consistently positive results. Even after a project is finished, we send someone back to the jobsite to make sure everything has been done correctly.”

Ultimately, Mr. Levi sees Attic Bros’ local expertise as one of its most important attributes. “Unlike some companies whose employees operate remotely or live in other cities, everyone who works here lives in the San Jose area, which gives us a big advantage,” he explains. “Since we operate locally, we’re able to use more manpower, be there for every site visit and see the process through from beginning to end.”

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Industry Info

When it comes to attic cleaning and renovation, thoroughness is key.

An attic can contain a lot of bad things, which is why a professional cleaning can be worthwhile to ensure safety and sanitation in your home. Additionally, if your heating and cooling bills seem higher than they should be, there’s a good chance your attic contains subpar insulation, in which case a renovation may be in order. However, while an attic cleaning and renovation is a good investment, if not performed thoroughly, the project can be compromised. For example, if mold is able to reinhabit the attic space after cleaning, it won’t be long before the entire job becomes undone.

For this reason, it’s crucial to hire an attic cleaning and renovation company that takes a thorough, organized approach to the job. Any company you hire should follow a multistep process to ensure all bases are covered. It should start with covering the entire work area (including all walls and flooring) with plastic sheeting. This ensures any debris particles disturbed during the cleaning phase stay contained within the work area.

You should also look for a company that knows how to perform air-sealing. Filling in the gaps and spaces between the attic and living space improves energy efficiency by barring conditioned air from escaping into the attic. Other steps should include installing new installation, removing animal waste and conducting a final evaluation to ensure all the work has been completed to industry-best standards.

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Frequently Asked Questions

Q: Can you investigate the noises that are coming from my attic?

A: Absolutely. We’ll come to your house and perform an attic inspection to see what’s going on up there.

Q: Do I really need to pay attention to my attic?

A: Yes. Attics are often neglected spaces in the home, but lots of weather activity happens up there, which can affect your indoor air quality and home efficiency. By solving these types of problems, you can upgrade the efficiency and air quality inside your home.

Q: What are the benefits of insulation?

A: Heating and cooling systems consume 50 to 70 percent of the energy used in the average home. You’ll save on your energy costs if you reduce the amount of energy needed for heating and cooling. Insulation helps your home retain heat in cold weather and reject heat in warm weather.

Q: Doesn’t my house already have insulation?

A: Yes, but it probably doesn’t have enough. In much of the housing in the United States, attic insulation levels are inadequate at best. That’s because many homebuilders only offer standard levels of attic insulation so they can maintain competitive selling prices. Obviously, the older the home, the less likely it is to have adequate attic insulation. But even if you have a newer home, additional attic insulation will save enough money in reduced utility bills to pay for itself, and those savings will continue year after year. Upgraded attic insulation will also increase the value of your house.

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SELECTED PHOTOS FROM Attic Bros, Inc.

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Diamond Certified RATINGS ON Attic Bros, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 19 VERIFIED CUSTOMERS i

Paul R.

VERIFIED Attic Bros, Inc. CUSTOMER

1 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

They were clear on what we needed and went the extra mile during the entire job. It was a great experience.

They were proactive and took care of stuff before I even noticed. There were small fixes here and there, but really good at customer service.

Haris V.

VERIFIED Attic Bros, Inc. CUSTOMER

2 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

Very good customer service and no nonsense

Very prompt, nice, and did a great job

Tosha P.

VERIFIED Attic Bros, Inc. CUSTOMER

3 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them. I would tell my friends and family that they will take care of the house and the property the way I would do it. I am pregnant and I didn't have to worry about anything. They left everything clean and in the same condition they found it in.

Very professional, clean, and easy to work with

Jayden E.

VERIFIED Attic Bros, Inc. CUSTOMER

4 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

Reliable, on time, and on budget, which is what's important with these types of jobs

They did a good job and cleaned up after themselves.

Kyle A.

VERIFIED Attic Bros, Inc. CUSTOMER

5 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

They were kind, professional, courteous, and reasonably priced for what I needed.

Nothing in particular.

Christina K.

VERIFIED Attic Bros, Inc. CUSTOMER

6 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

They have one employee, David Ramirez, who has been really thoughtful and patient with coming out. We have a warranty for a whole attic service. They come out, weatherproofed, and check things out. It's a huge plus.

They are really nice when I call. They always come out and are very helpful and nice. There has never been a situation where they didn't respond in a timely manner.

Gabriel M.

VERIFIED Attic Bros, Inc. CUSTOMER

7 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

They are honest, hardworking, do great quality work, and are very accommodating.

Their customer service and ability to work with pricing

Ari C.

VERIFIED Attic Bros, Inc. CUSTOMER

8 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

They were great, honest, on time, and did a great job. It was really good.

Customer service

Sofia R.

VERIFIED Attic Bros, Inc. CUSTOMER

9 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

Very detailed, it took time but they did not lose patience and were very helpful. They assured they would take care of it and they did. They were very persistent and kept trying.

Their persistence

Grayson M.

VERIFIED Attic Bros, Inc. CUSTOMER

10 of 19

Quality 10
10
Loyalty Yes
CRITIQUE

They are very responsive. They made 3 to 4 visits after and were very responsive and accommodating. The pricing is very competitive.

Responsiveness

Liam M.

VERIFIED Attic Bros, Inc. CUSTOMER

11 of 19

Quality 9
9
Loyalty Yes
CRITIQUE

They follow up and are honest with what they do.

You email them and they call to follow up. You don't have to chase them down to get a response.

Emily M.

VERIFIED Attic Bros, Inc. CUSTOMER

12 of 19

Quality 9
9
Loyalty Yes
CRITIQUE

Very professional and very thorough, they kept me informed throughout the process and followed up to see if I had any concerns or questions.

The ease of working with them and professionalism

Ariel J.

VERIFIED Attic Bros, Inc. CUSTOMER

13 of 19

Quality 9
9
Loyalty Yes
CRITIQUE

They are really nice and I would recommend that you get a quote from them.

Their rapport in how they handle their customers, if I need something that they do, I always get a quote from them. They are not always the cheapest, so I don't always go with them, but I have always enjoyed dealing with them.

William S.

VERIFIED Attic Bros, Inc. CUSTOMER

14 of 19

Quality 9
9
Loyalty Yes
CRITIQUE

They did an inspection for us and were pretty honest. They told me I didn't require anything even though another company quoted me a couple of thousand dollars.

They were honest and even fixed a few things for us.

Mason T.

VERIFIED Attic Bros, Inc. CUSTOMER

15 of 19

Quality 9
9
Loyalty Yes
CRITIQUE

I would recommend them. I bought a new house and they helped me replace the attic.

Very friendly, did a pretty good job, and have good warranty, a few months later, we had a mouse issue, and they came back and gave us tips to prevent it.

Henry W.

VERIFIED Attic Bros, Inc. CUSTOMER

16 of 19

Quality 9
9
Loyalty Yes
CRITIQUE

They do a pretty good job.

It was a lot of work. They had to clean out my crawl space and it is really dirty, so a lot of work.

Glenn L.

VERIFIED Attic Bros, Inc. CUSTOMER

17 of 19

Quality 8
8
Loyalty Yes
CRITIQUE

I would say that they honor their warranty. We had a recurring problem and they came back a half dozen times to take care of it.

That they honor their warranty and are responsive

Aria T.

VERIFIED Attic Bros, Inc. CUSTOMER

18 of 19

Quality 5
5
Loyalty No
CRITIQUE

I would ask a friend to do some research. They posted great pictures, but didn't do a great job sealing the vents. They changed the insulation, but when the rats came back, they didn't replace the insulation. They said that's the way it works. We were not very satisfied, because we paid a lot of money, and it was not necessary. I would not recommend them to a friend.

I liked the initial consultation. He explained a lot of things, was very professional, nice and answered our questions, which is why I gave them a 5, but the guys who did the work did not do a good job. Our contractor did a beautiful job on our vents and they came and sealed them with something and now they look terrible. They had to come back two times and there was one college kid who came and looked like he knew what he was doing, but he was not even professional, disconnected a mouse from our computer and said look there's a mouse. That was not funny. Why would you touch our computer? He did not connect it back either.

Abigail K.

VERIFIED Attic Bros, Inc. CUSTOMER

19 of 19

Quality 4
4
Loyalty No
CRITIQUE

I would say communicate concerns directly with the owner, not the people who work under the owner. I was not happy with the quality of service of the management team.

When we complained, they quickly handled it and followed up, but the quality of work could be better. I felt like it was more the workers not the owner. When the owner was around, the work got done, but when he was not, the quality was not there.

Read All 19 Survey Responses at Ratings View

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