Diamond Certified Company Report

Artisan Tree Trimmers

Diamond Certified Company Report

Artisan Tree Trimmers

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 300 VERIFIED CUSTOMERS i

Margaret E.

VERIFIED Artisan Tree Trimmers CUSTOMER

1 of 300

Quality 10
10 10
Loyalty Yes
CRITIQUE

It made us super happy. They cleaned up afterward, and they did a good job.

They did the work. We have had a lot of work done on our house and have employed different contractors. Some of the people did not do the work. Best Tree Service did the work.

Mark G.

VERIFIED Artisan Tree Trimmers CUSTOMER

2 of 300

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have the best quality work.

Gary did high quality work and was very reliable.

Gail D.

VERIFIED Artisan Tree Trimmers CUSTOMER

3 of 300

Quality 10
10 10
Loyalty Yes
CRITIQUE

They just know what they are doing.

He came out, trimmed the tree, and knew what he was doing.

Read All 300 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Gary “Phoenix” Gilliam is owner of Artisan Tree Trimmers.

Artisan Tree Trimmers has been reshaping Bay Area clients’ landscapes since 1987. Owner Gary “Phoenix” Gilliam is a Certified Arborist and considers his trade an art form, with trees as his palette and the landscape as his canvas. He says he uses his decades of industry experience and a natural eye for artistry to enhance trees’ beauty and architecture through meticulous pruning and care. “I enjoy the challenge of repairing wildly overgrown or poorly pruned trees, and I continually amaze clients who never realized how beautiful their trees could look.”

Mr. Gilliam trims customers’ trees by himself, which keeps his overhead costs low and allows him to pass the savings on to his clients. He’s happy to consult with customers, make recommendations and work to completely transform their treescapes.

Artisan Tree Trimmers can also diagnose and treat ailing trees and remove trees and stumps. Its crew members are easygoing and friendly, says Mr. Gilliam. “They show up on time and work quickly, and they take conscientious care to protect any flowers, plants and wildlife on a client’s property.” The company also offers 24-hour emergency tree service.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Artisan Tree Trimmers

COMPANY CONTACT
Service AREA

Alameda
Santa Clara
San Mateo Counties

SERVICES PERFORMED

Fine Garden Pruning
Tree Diagnosis & Treatment
Tree & Stump Removal
Tree Trimming
Treescape Consulting

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Artisan Tree Trimmers

Artisan Tree Trimmers works on all types of trees.

Company Profile

Artisan Tree Trimmers has been reshaping Bay Area clients’ landscapes since 1987. Owner Gary “Phoenix” Gilliam is a Certified Arborist and considers his trade an art form, with trees as his palette and the landscape as his canvas. He says he uses his decades of industry experience and a natural eye for artistry to enhance trees’ beauty and architecture through meticulous pruning and care. “I enjoy the challenge of repairing wildly overgrown or poorly pruned trees, and I continually amaze clients who never realized how beautiful their trees could look.”

Mr. Gilliam trims customers’ trees by himself, which keeps his overhead costs low and allows him to pass the savings on to his clients. He’s happy to consult with customers, make recommendations and work to completely transform their treescapes.

Artisan Tree Trimmers can also diagnose and treat ailing trees and remove trees and stumps. Its crew members are easygoing and friendly, says Mr. Gilliam. “They show up on time and work quickly, and they take conscientious care to protect any flowers, plants and wildlife on a client’s property.” The company also offers 24-hour emergency tree service.

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Company Philosophy

“I love what I do, and it shows in the enthusiasm with which I approach every job. My goal is to beautify a customer's property in a way that suits their personality and sense of style; to create a beautiful, peaceful environment that's a joy to come home and see.”

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Comparative Summary

Artisan Tree Trimmers owner Gary Gilliam takes pride in being “an expert in the art of creating beautiful and healthy trees.” As a certified arborist with more than 30 years of experience, he can train his skilled eye on a garden or treescape and see its native potential.

Mr. Gilliam describes his method as “soaking up the atmosphere” of a house or garden, then incorporating what he learns into his professional recommendations. It may be a willowy or free-form approach, a more formal type of pruning, or anything in between. He also tries to create a look and feel that matches the general personality of the client.

Drawing on years of experience and a natural sense of artistry, Mr. Gilliam and the professionals at Artisan Tree Trimmer manage clients’ trees, gardens and treescapes. Their passion is beautifying high-profile trees for customers who demand perfection. They also enjoy the challenge of shaping and repairing wildly overgrown or badly pruned trees.

Artisan Tree Trimmers’ crew members are easygoing and friendly, says Mr. Gilliam. They show up on time and work quickly, and they take conscientious care to protect any flowers, plants and wildlife on a client’s property. Tree and stump removal and 24-hour emergency service is available as well.

Artisan Tree Trimmers performs all its own trimming, keeping overhead costs low and passing the savings on to its customers, says Mr. Gilliam. The company can also diagnose sick trees, determine whether they’re treatable and recommend a course of care.

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Industry Info

Remember, tree surgery is forever.
Many tree services advertise themselves as “certified arborists,” but that’s not necessarily sufficient if the arborist doesn’t actually perform the pruning, says Gary Gilliam of Artisan Tree Trimmers.

The distinction is important. Mr. Gilliam warns that although a badly pruned tree will usually grow back, there’s always the possibility of irreversible damage. “You never know,” says Gilliam. “Often, they’re just ruined forever.”

Some other advice:

• Beware of companies that solicit business door-to door, offer a special deal for fast decisions, or show up unannounced in the aftermath of a storm that downs trees.

• Good tree service professionals will rarely recommend topping a tree. Tree topping is only necessary in extreme circumstances, such as irreversible physical damage.

• Proper pruning should never remove more than 25 percent of a tree’s branches or limbs in a given year. All cuts should avoid leaving stubs or ripping cuts in the bark.

Other harmful or unethical tree care practices include the use of climbing spikes or spurs while working on live trees, and tree removal without clear evidence of its necessity.

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Frequently Asked Questions

Q: Who does the actual work at Artisan Tree Trimmers?
A: Often, other tree service companies will come out, do the estimate and go over the nuances of what the client wants. Then they send an entirely different person to do the job—someone who has no idea what the initial conversation was about—and it doesn’t get done correctly. With my company, I do the estimating and the pruning, so you get exactly what you want.

Q: Will my house and plants be safe?
A: Yes. I’m on site for the entire job, and I make sure everything is very conscientiously done.

Q: Do you have a particular specialty?
A: Our forte is pruning and tree beautification; that’s what we’re most known for. We also diagnose sick trees and perform treatments and tree removal.

Q: Do you hire outside trimmers?
A: No. Honestly, I can’t find people good enough. I’m the artist in-house, so I do it myself.

Q: Can you give me advice on landscaping?
A: I have a real knack for landscaping, and I’ve done a great deal of it. I can counsel you.

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SELECTED PHOTOS FROM Artisan Tree Trimmers

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Diamond Certified RATINGS ON Artisan Tree Trimmers
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 300 VERIFIED CUSTOMERS i

Margaret E.

VERIFIED Artisan Tree Trimmers CUSTOMER

1 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

It made us super happy. They cleaned up afterward, and they did a good job.

They did the work. We have had a lot of work done on our house and have employed different contractors. Some of the people did not do the work. Best Tree Service did the work.

Mark G.

VERIFIED Artisan Tree Trimmers CUSTOMER

2 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They have the best quality work.

Gary did high quality work and was very reliable.

Gail D.

VERIFIED Artisan Tree Trimmers CUSTOMER

3 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They just know what they are doing.

He came out, trimmed the tree, and knew what he was doing.

Michael G.

VERIFIED Artisan Tree Trimmers CUSTOMER

4 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

I loved them so much. They were great.

Everything was perfect.

John R.

VERIFIED Artisan Tree Trimmers CUSTOMER

5 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and did a great job.

The professionalism and the quality of work

Craig S.

VERIFIED Artisan Tree Trimmers CUSTOMER

6 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

He did great. He was a little cocky, but my tree looks great.

My tree looks great. He considered himself a tree artist and I can appreciate that.

Rick P.

VERIFIED Artisan Tree Trimmers CUSTOMER

7 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They are on time, very efficient, and knowledgeable.

Everything, I will be calling them again.

Caroline

VERIFIED Artisan Tree Trimmers CUSTOMER

8 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

He does a fantastic job. He's honest and fair.

I like his quality of work.

Valerie S.

VERIFIED Artisan Tree Trimmers CUSTOMER

9 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They were done quickly.

I liked their speed.

David C.

VERIFIED Artisan Tree Trimmers CUSTOMER

10 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

He's very straightforward and professional.

He trimmed my trees.

Margaret

VERIFIED Artisan Tree Trimmers CUSTOMER

11 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and courteous.

They were great.

Joe V.

VERIFIED Artisan Tree Trimmers CUSTOMER

12 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

Great job on the trees

He knew what he was doing

Carol D.

VERIFIED Artisan Tree Trimmers CUSTOMER

13 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and did an efficient job.

They did great clean up afterwards.

Jean F.

VERIFIED Artisan Tree Trimmers CUSTOMER

14 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They are kind and wonderful. I'm gushing. I just can't say enough about them. I love them.

They provide amazing quality and are extremely professional.

Ed G.

VERIFIED Artisan Tree Trimmers CUSTOMER

15 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They know what they are doing.

They are knowledgeable.

Richard R.

VERIFIED Artisan Tree Trimmers CUSTOMER

16 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

I would highly recommend them.

The way they cleaned up, they did a fine job.

Dennis L.

VERIFIED Artisan Tree Trimmers CUSTOMER

17 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional, did an excellent job, and went beyond expectations

They showed up. I've had others that didn't show up.

Denise L.

VERIFIED Artisan Tree Trimmers CUSTOMER

18 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They are honest when they tell you what they are going to do and when they are going to do it.

They arrived on time, cleaned up real well, and left just as quickly.

Gale A.

VERIFIED Artisan Tree Trimmers CUSTOMER

19 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

Efficient, quick, and knowledgeable

He was quick.

Kathleen D.

VERIFIED Artisan Tree Trimmers CUSTOMER

20 of 300

Quality 10
10
Loyalty Yes
CRITIQUE

They were very prompt, professional, did a good job, and were able to answer questions. I'd use them again.

They were very knowledgeable.

Read All 300 Survey Responses at Ratings View

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