Q: What are some of the benefits of installing energy-efficient windows?
A: Aside from the vast amounts of energy and money you’ll save, energy-efficient windows improve comfort; reduce condensation; decrease drape, carpet and furniture fading; and lower mechanical equipment costs.
Q: How long will it take to install new windows in my home?
A: A typical home that has existing single-pane windows can usually be done in one day.
Q: Who will install my windows?
A: We employ our own full-time installers. We don’t use subcontractors, so if you have any problems with your installation, you deal directly with us.
Q: What is low-E coating?
A: Low-E coating is a virtually invisible coating of metal and metallic oxides that’s applied to glass. Low-E coatings provide year-round savings by reflecting sunlight and keeping your home cooler in the summer and warmer in the winter.
Q: Do you completely remove my old windows?
A: No. With replacement/retrofit windows, the outer perimeter frames of the old windows are left in place. The new replacement windows then fit over the top of the old frames and are sealed shut. By doing this, we ensure the exterior of your home isn’t damaged and there’s no patchwork to do on the stucco or wood siding. This can save thousands of dollars on the installation.
Q: Why do some companies remove the frame completely?
A: For a while, many companies were removing frames and installing replacement windows. That’s a problematic practice, because instead of being sealed to the old window frame, the replacement window is sealed to the home’s exterior. Since stucco and other sidings aren’t completely waterproof, this creates problems with sealing the window and preventing leaks. Because of this, we don’t recommend removing the old frames when installing a replacement window. If your dealer or contractor suggests using this method, look to somebody else.
Q: What kind of warranties do you offer?
A: We offer a fully transferable five-year warranty on all our workmanship. In addition, all the products we carry offer lifetime manufacturers’ warranties on any defects. Our higher-quality windows, like Simonton, carry transferrable lifetime warranties.
Q: Do I have any other installations options?
A: Yes. We can also install ‘nail-on’ windows, which are found in most newly built homes. To remove the old windows and install nail-on windows, we cut back the exterior stucco or siding of the home; remove the old window; install the new window using nails, flashing and caulk; and patch up the stucco or siding. Since this installation process is much more labor intensive, it’s considerably more expensive.
Read moreRead Less